Total 10 telemarketing executive job vacancies in Education / Training category in D13 Macpherson, Braddell

Job Responsibilities:

- Connect with potential learners at roadshows, promoting Digital Marketing courses.

- Deliver engaging presentations and demonstrations on course offerings.

- Assess customer needs and recommend appropriate Digital Marketing programs.

- Participate in roadshows and corporate events to raise awareness about courses.

- Identify sales opportunities and convert them into successful enrollments.

- Manage a personal sales portfolio while ensuring exceptional service.

- Follow up on leads to maintain engagement and drive enrollment.

Requirements:

- Diploma/Degree or equivalent experience in sales or marketing.

- At least 2 years in a sales or customer-facing role.

- Proactive hunter mentality with a fearless approach to prospecting.

- Commitment to promoting lifelong learning and career development.

- Strong communication and presentation skills.

- Positive attitude, strong work ethic, and desire for growth.

- Highly disciplined with good time management skills.

- Fluent in Mandarin for effective communication with Mandarin-speaking clients.

To assist Sports Education unit and NSGO as the SE Executive. May include (but not limited) to the following:

• Results management - Updating result of matches to NIS website.
• Coordination for use of venue - coordinating with schools and external sports venue owners.
• Assisting in procurement and payment matters.
• Daily operations of competitions – coordination with schools, Organising Committees and NSGO.
• Manage Facilities Booking System.
• Manage Media Request & Scheduling.
• Assist Sports Education Unit Lead Secretariat in logistics matters.

Place of Work- 21 Evans Rd, Singapore 259366.

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30 am to 5.30pm

Salary: S$2,600.00

Diploma Holder

Contract Duration

· 1 December 2024 to 30 October 2025

Working Location

· Tampines

Working Hours

· 5 Days (Mondays to Fridays: 8.30am to 6.00pm)

Lunch: 1 hour

Offered Salary

• S$1,900 to $3,600 per month (Depending on qualifications & experience and subject to client’s approval)
• 1 month gratuity (to be pro-rated based on service period and upon completion of contract, subject to work and company performance)

Requirements

· Diploma in Information Technology, Artificial Intelligence, Computer Science, Data Science or a related field

· Working experience is preferred

· Good knowledge of HTML, CSS, JavaScript and front-end frameworks

· Good knowledge of languages such as Node.js, Python, PHP, Dart

· Experience with Google Cloud Platform

· Proficient in working with NoSQL databases

· Knowledge of LLM, NLP and text analytics

· Ability to work independently

· An eagerness to learn new technologies

Job Description

As a Research Executive – AI & Data Analytics, the person will be responsible for both front-end and back-end web development for an AI applications, such as GenAI powered chatbot. This person will also support the team to design, implement, and optimize user interfaces, APIs, and database structures. He/she will also assist in the integration of AI models into the platform, ensure scalability, and troubleshoot any technical issues. It is also a requirement to assist in data analysis and interpretation of the data collected to support decision-making.

Salary: SGD 3000-3500
Location : Paya Lebar, East Region
Working timing: Office hour Mon - Fri (8.30am-6pm)

Responsibilities:
- Act as an advocate for the Company, ensuring consistency and professional conduct is always maintained.
- Accessible in all Mr Bean stores as a resource and operation expertise.
- To develop training courses in a variety of formats, including classroom- based instruction, virtual sessions, and workshop to enhance employees work performance in a way that aligns with the values of the company.
- Conduct regular audits to determine skill gaps and training priorities.
- Collaborate with Area Managers to identify training needs of individual store incharge development plans.
- Create training workshop with materials, including presentations, handouts, and online resources, to support learning objectives.
- Collaborate with various department to ensure the current SOP is relevant, and up-todate to streamline the process to improve store productivity.
- Ensuring that employees are equipped with the necessary skills to succeed in their roles and developing future leaders.
- Provide coaching and support to trainee before, during and after training sessions to reinforce learning outcomes.
- Partnering with HR and Operations to develop a pool of talent in succession planning for each position from Supervisor to Area Manager.
- Responsible for arranging external training programs and application of training grants. Assess the costs of planned programmes and manage training budgets. Liaising with government agencies on training incentives. Update and maintenance for all training records.

Requirement:
• WSQ Diploma or higher is required.
• A minimum of 2 years’ experience in Learning & Development.
• Proven experience in instructional design and training delivery.
• Demonstrated knowledge of adult learning theory and instructional design principles
• Certification in training and development (e.g., ACTA) is a plus.

EA License No.: 96C4864

Reg.No.: R24124620

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re partnering with SkillsFuture Singapore to help busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

[Responsibilities]

• Be responsible for direct sales to professionals and corporate customers
• Identify, build and manage sales pipeline and business relationships
• Drive the entire sales cycle – from cold calling, leads generation, initial customer engagement, qualifying, consultation to closure
• Participate in prospecting activities to build a strong pipeline for the company
• Consult with prospects and pursue sales opportunities to close the deals effectively
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations
• Engage corporate customers to advance opportunities by carrying out activities such as using relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose training solutions for business digital marketing transformation

[Requirements]

• Diploma/ Degree or equivalent practical experience
• Hunter mentality and a “no fear” approach to prospecting clients
• Passion in promoting lifelong learning and employability
• Ability to communicate efficiently and possess strong presentation skills
• A strong work ethic, positive attitude and genuine desire to learn
• Highly disciplined and good time management
• Able to converse in Mandarin in order to liaise with Mandarin speaking clients
• Candidates with no prior experience are welcomed to apply as on-the-job training is provided

[Remuneration Package]

• Basic salary of up to $4,500, depending on experiences and suitability.
• Attractive individual monthly commission scheme
• Additional incentives

Responsibilities

• Be responsible for direct sales to professionals and corporate customers.
• Identify, build and manage sales pipeline and business relationships.
• Drive the entire sales cycle – from leads generation, initial customer engagement, qualifying, consultation to closure.
• Participate in prospecting activities to build a strong pipeline for the company.
• Consult with prospects and pursue sales opportunities to close the deals effectively.
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations.
• Engage corporate customers to advance opportunities by carrying out activities such as using relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose training solutions for business digital marketing transformation.

Requirements

• Diploma / Degree or equivalent practical experience.
• At least 2 years of experience in sales or client engagement.
• Hunter mentality and a “no fear” approach to prospecting clients.
• Passion in promoting lifelong learning and employability.
• Ability to communicate efficiently and possess strong presentation skills.
• A strong work ethic, positive attitude and genuine desire to learn.
• Highly disciplined and good time management.
• Able to converse in Mandarin in order to liaise and communicate effectively with Mandarin speaking clients

Remuneration Package

Basic (Up to $4500) + Commissions + Incentives

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for applying.

Salary: SGD 3000-3500
Location : Paya Lebar, East Region
Working timing: Office hour Mon - Fri (8.30am-6pm)

Responsibilities:
- Act as an advocate for the Company, ensuring consistency and professional conduct is always maintained.
- Accessible in all Mr Bean stores as a resource and operation expertise.
- To develop training courses in a variety of formats, including classroom- based instruction, virtual sessions, and workshop to enhance employees work performance in a way that aligns with the values of the company.
- Conduct regular audits to determine skill gaps and training priorities.
- Collaborate with Area Managers to identify training needs of individual store incharge development plans.
- Create training workshop with materials, including presentations, handouts, and online resources, to support learning objectives.
- Collaborate with various department to ensure the current SOP is relevant, and up-todate to streamline the process to improve store productivity.
- Ensuring that employees are equipped with the necessary skills to succeed in their roles and developing future leaders.
- Provide coaching and support to trainee before, during and after training sessions to reinforce learning outcomes.
- Partnering with HR and Operations to develop a pool of talent in succession planning for each position from Supervisor to Area Manager.
- Responsible for arranging external training programs and application of training grants. Assess the costs of planned programmes and manage training budgets. Liaising with government agencies on training incentives. Update and maintenance for all training records.

Requirement:
• WSQ Diploma.
• A minimum of 2 years’ experience in Learning & Development.
• Proven experience in instructional design and training delivery.
• Excellent communication, presentation, and facilitation skills.
• Demonstrated knowledge of adult learning theory and instructional design principles
• Certification in training and development (e.g., ACTA) is a plus.

Job Description

• Training Program Development: Design, develop, and implement effective training programs and materials that address the needs of various departments and align with organizational objectives.
• Needs Assessment: Conduct training needs assessments through surveys, interviews, and performance evaluations to identify skill gaps and development needs.
• Program Management: Manage the end-to-end training process, including scheduling, logistics, and evaluation of training effectiveness.
• Content Creation: Develop engaging training content, including presentations, e-learning modules, and interactive activities.
• Facilitation: Deliver training sessions, workshops, and seminars, utilizing various instructional techniques and technologies.
• Evaluation and Reporting: Assess the effectiveness of training programs through feedback, assessments, and performance metrics; provide reports and recommendations for continuous improvement.
• Collaboration: Partner with department heads and managers to identify specific training needs and support career development plans for employees.
• Talent Development: Support the development of leadership and high-potential employees through targeted development programs and career planning.

Requirements

• Diploma in any discipline
• Proven experience (3+ years) in learning and development, training, or a related HR role.
• Strong understanding of instructional design principles and learning management systems (LMS).
• Ability to analyze data and generate reports to assess training effectiveness.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and experience with e-learning platforms.

Benefits

• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re partnering with SkillsFuture Singapore to help busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

[Responsibilities]

• Be responsible for direct sales to professionals and corporate customers
• Identify, build and manage sales pipeline and business relationships
• Drive the entire sales cycle – from cold calling, leads generation, initial customer engagement, qualifying, consultation to closure
• Participate in prospecting activities to build a strong pipeline for the company
• Consult with prospects and pursue sales opportunities to close the deals effectively
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations
• Engage corporate customers to advance opportunities by carrying out activities such as using relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose training solutions for business digital marketing transformation

[Requirements]

• Diploma/ Degree or equivalent practical experience
• Hunter mentality and a “no fear” approach to prospecting clients
• Passion in promoting lifelong learning and employability
• Ability to communicate efficiently and possess strong presentation skills
• A strong work ethic, positive attitude and genuine desire to learn
• Highly disciplined and good time management
• Able to converse in Mandarin in order to liaise with Mandarin speaking clients
• Candidates with no prior experience are welcomed to apply as on-the-job training is provided

[Remuneration Package]

• Basic salary of up to $4,500, depending on experiences and suitability.
• Attractive individual monthly commission scheme
• Additional incentives

The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our organization's overall standards. The team is also required to support our learners by championing their enquiries related to their courses.

Reports to: Service Excellence Manager

The Service Excellence Executive will support the Service Excellence Manager and the team by proactively managing the Academy’s email and call enquiries from our new and existing learners and also conduct outbound calls for collation of feedback to ensure continuous performance improvement. He/she will also support the data and analysis of quality performance, development and engagement of our training standards.

Key Responsibilities

• Client Coordination and Consultation: Work closely with corporate clients to assess their training needs, providing course recommendations that align with their objectives.
• Course Placement and Enrolment: Facilitate the enrolment of employees into courses, ensuring a match with both the clients' goals and the employees' professional development paths.
• Upselling Additional Courses: Proactively identify and promote additional courses and learning opportunities that would benefit the client, contributing to both their success and our business expansion.
• Scheduling and Rescheduling: Manage all aspects of course scheduling, including rescheduling and course changes, with an emphasis on minimizing disruption and maximizing learning outcomes.
• Ongoing Support and Liaison: Serve as the primary point of contact for corporate clients and their employees, addressing any queries and ensuring a high level of satisfaction throughout the educational process.
• Feedback and Reporting: Regularly collect and report feedback, updating clients on the progress of their employees and suggesting further training opportunities based on performance and feedback.
• Administrative and Record Keeping: Maintain accurate records of client interactions, enrolments, and course schedules, ensuring adherence to data protection and confidentiality standards.

Qualifications:

• Experience in client services, corporate training, or a similar role, with a proven track record in upselling or business development.
• Strong organizational and project management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM systems and educational management software.
• Ability to work effectively in a fast-paced and dynamic environment.

Characteristics for Success:

• Strong customer service orientation and relationship-building skills.
• Proactive and efficient problem-solving and decision-making abilities.
• In-depth understanding of educational and training programs, with the ability to articulate and promote these to clients.
• Team-oriented with a collaborative approach.
• Adaptable and responsive to the changing needs of corporate clients and their employees.