Total 268 Others job vacancies in Oklahoma City, Oklahoma

Kelko Construction Pty Ltd is urgently seeking a carpenter.

Job Type: Full-time, permanent.

Annual Salary: $70,000 per annum plus superannuation.

Duties and Key Responsibilities:

Position Description
• Forming and instructing structures and fixtures of wood, plywood, and wallboard
• Cutting woot joints, shaping and fitting timber parts to form structures and fittings
• Constructing concrete formwork
• Fixing existing fittings
• Studying sketches and designs to determine requirements, dimension and installation procedures
• Purchasing and selecting materials necessary, and preparing layouts
• Working with laminates, Perspex, plastic and metals
• Putting the prepared wood altogether to form structures and fittings ready to be installed
• Cutting materials, and assembling and nailing cut and shaped parts
• Nailing fascial panels, roofs, exterior wall, door and window frames
• Erecting framework and roof framing, verifying to trueness of structures

Experience
• 2 years full time experience in the field is preferred
• Holds AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV

Skills required
• Attention to detail;
• Ability to work under pressure;
• Reliable and motivated;
• Good team player;
• Must possess excellent communication, management and leadership skills, and interpersonal skills.

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Foundation Recovery Systems, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across the Nation. With fully trained technicians, industry-leading products, and nationally backed warranties, Groundworks is here to restore your foundation or crawlspace.

We are hiring Installers (Construction General Laborers) in Kansas City, MO. The Installer is a vital member of our crew and will travel (in a company-provided vehicle) to homes in the general area to install foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting solutions. Candidates with previous experience in construction, home services, trade work, general labor, and landscaping would be a great fit for this position.

What we provide for our General Labor employees:

• Bi-weekly Pay & bonus opportunities
• All tools & transportation to the job site included
• Full-time nonseasonal work, we work year-round!
• Employee Ownership Program
• Company-sponsored certification programs & career development
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities as a laborer - become a Foreman in 1 year
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) retirement program with a company match, 2 weeks paid time off & 6 holidays

Job Responsibilities as a General Laborer:

• Working on a high-performance team serving customers in our local area. You’ll be traveling around the area and working in our customer's homes
• installing our products and services under the supervision of trained professionals
• Be a team player who will do whatever it takes to win for you, your team and the organization
• Ability to listen well and follow instructions closely
• Ability to grind it out every day knowing that hard work is rewarded

What is required to join our team as a General Laborer - Installer:

• Loads and delivers materials from the warehouse to the work site
• Performs set-up and clean-up tasks at the work site
• Digs and back-fill trenches/holes when necessary
• Lifts heavy objects
• Walks and stand for long periods of time
• Performs strenuous labor often under adverse conditions
• Enters crawl spaces and other confined areas
• Other duties as assigned by supervisor
• Valid driver's license preferred, but not required

Physical requirements:

• The position lifts heavy objects and/or up to 50 lbs., walks and stands for long periods of time and performs strenuous physical labor.
• The employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads.
• The position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs.
• The employee must have excellent stamina.
• Seeing with the ability to read reports, data, statistics and information on computer screens are required.

Who is Groundworks?

With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! 

Recognized as a Top Workplaces USA™ company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use to unite us as #OneTribe.

When customers choose a local Groundworks company, they can feel confident they’re hiring trusted local experts who will ensure the job’s done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. 

It’s the Groundworks difference!

So come and help us make history. Join our Tribe!

#Groundworks #StrongerTogether #OneTribe

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Innovative Basement Authority, A Groundworks Company, is seeking a talented General Manager to join our tribe in Rush City, MN!

Groundworks® is the nation's leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. 

With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA™ company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe.

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset – their home. 

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. It’s the Groundworks difference!

So come and help us make history. Join our Tribe!

#Groundworks #StrongerTogether #OneTribe 

Groundworks companies include these extraordinary brands:

https://www.groundworks.com/our-brands/  

The General Manager oversees and coordinates the operations of one or more Groundworks-affiliated branch locations in accordance with the standards of the organization. The General Manager, through their direct reports, guides all office, sales and production activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales and profitability.

Job Responsibilities:

• Coordinates with Regional leadership and Chief Officers to develop operational goals for the business unit which are aggressive, yet obtainable, and that support the long-term goals of the company
• Develops a superior workforce that is well-trained, engaged and empowered to serve customers
• Implements strategies that achieve the goals and objectives of the organization
• Provides leadership that builds relationships with stakeholders which are crucial to organizational success
• Optimizes partnerships with departmental managers and their teams to ensure all branch and departmental goals are met
• Ensures projects are completed successfully, on time and to the satisfaction of customers
• Ensures the health and safety of personnel
• Supports and assists in coordinating paths of training and development for employees
• All other duties as assigned

Qualifications

• A combination of business leadership, experience and education equivalent to 5–7 years in specialized residential construction, home improvement and renovation, related sales or other similar fields
• Knowledge of terminology, methods and best practices used in the foundation repair industry is preferred
• Strong analytical, quantitative and problem-solving skills
• Ability to lead a diverse work group
• Ability to multitask
• Ability to delegate
• Detail oriented
• Strong interpersonal skills
• Strong verbal and written communication skills
• Ability to lead teams through change

Requirements

• Full-time
• Onsite

What we provide for our employees:

• Competitive base salary with tremendous bonus potential
• Equity Ownership in the nation's fastest-growing foundation repair company
• The best-in-class training programs
• Advanced leadership training opportunities
• Competitive and professionally rewarding family-oriented culture
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods
• Paid time off including 6 holidays

Service Center

Johnson City TN

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

WHATS IN IT FOR ME?

• Benefits from day one When you join Caliber, you’ll become immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 3+ years of Collision Management Experience
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1,600 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Care for mechanical repair and quick oil change services, Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 26,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

 

Job Description:

Job Title: Direct Support Professional

Location: Kansas City, Missouri

Department: Individualized Supported Living Services

Employment Type: Full-time

Shift: Monday – Friday (8:00am – 5:00pm CST)

Job Summary:

Are you a passionate and dedicated mental health professional looking to make a positive impact in the lives of children and adolescents? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Preferred Family Healthcare as a Direct Support Professional in the Kansas City, Missouri area!

As a Direct Support Professional (DSP), you will provide direct care and support to individuals with various disabilities and special needs, fostering their independence, promoting community integration, ensuring safety and well-being, collaborating with families and healthcare providers, documenting observations and interventions, participating in ongoing training, demonstrating cultural sensitivity, communicating effectively, and upholding ethical and legal standards. DSPs teach daily living skills, problem-solving strategies, communication techniques, and decision-making abilities while encouraging participation in community activities, recreational programs, educational opportunities, and social events. You will also monitor vital signs, report changes in behavior or condition, respond to emergencies, and participate in creating person-centered plans that address each client's unique needs and preferences.

Kansas City offers a high quality of life, affordable housing, excellent schools, and endless opportunities for entertainment, culture, and outdoor activities. Join us in making a difference in the lives of children and advancing your career!

Position Perks & Benefits:

•             Employee benefits package - health, dental, vision, retirement, life, & more**

•             Paid time off - 29 days per year including vacation & holiday pay

•             Mileage reimbursement - company paid for work functions requiring travel

•             NHSC approved - eligible site for tax-free student loan assistance

•             Top-notch training - initial, ongoing, comprehensive, and supportive

•             Career mobility - advancement opportunities/promoting from within

•             Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Provide direct care and support to individuals with intellectual and developmental disabilities, physical disabilities, mental illness, or other special needs. This may include assistance with personal hygiene, dressing, grooming, toileting, mobility, medication administration, and meal preparation.
• Foster independence and self-determination by teaching daily living skills, problem-solving strategies, communication techniques, and decision-making abilities.
• Encourage participation in community activities, recreational programs, educational opportunities, and social events to promote integration and inclusion.
• Ensure safety and well-being of clients at all times, monitoring vital signs, reporting changes in behavior or condition, and responding appropriately to emergencies.
• Collaborate with family members, caregivers, and healthcare providers to create person-centered plans that address each client's unique needs and preferences.
• Document observations, interventions, and progress towards goals in accordance with agency policies and procedures, ensuring accuracy and confidentiality.
• Participate in ongoing training and professional development to enhance knowledge and skills related to disability issues, advocacy, and evidence-based practices.
• Demonstrate respect, empathy, patience, and cultural sensitivity when working with diverse populations.
• Communicate effectively with colleagues, supervisors, and external stakeholders regarding client status, program requirements, and quality assurance standards.
• Uphold ethical principles and legal guidelines governing the provision of direct support services, adhering to codes of conduct, licensing regulations, and relevant laws.

Education and/or Experience Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.
• One year experience in the field of intellectual/developmental disabilities or in lieu of experience, must successfully complete training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:

•             A valid driver's license and a reliable vehicle.

•             Strong communication and interpersonal skills.

•             Ability to work independently and as part of a team.

•             Flexibility and adaptability in a fast-paced environment.

•             Compassion, empathy, and a genuine desire to help others.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Supported Living and Employment Services is a Smoke and Tobacco Free Workplace.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth and development opportunities for the team members.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

People Management

● Identify growth and development opportunities for team members

● Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management

● Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews.

● Ensure that team members are properly trained and working consistently to meet client needs.

● Ensure that the team meets company and client-specific KPI targets.

Logistics

● Ensure that team members and equipment needs are met to sustain service levels.

● Recommend/suggest relevant alternatives to the product or tool being used by the company.

Internal Coordination

● Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them.

● Relay consistent issues to Service Delivery Manager in a timely and efficient manner .

● Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be .

● Provide guidance to advisors and analysts to foster growth and development, best practices, and optimal morale in the organization.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery on the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.

● Identify opportunities for continuous improvement and additional client value, discussing directly with the Client experience Manager.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

● Curious and authentic, just like us! #beboldr

● Passionate about learning and developing relationships with clients

● Analytical and a problem solver

● Strong English Communicator - both written and oral

● Able to multitask and prioritize

● Adaptable to change and attentive to detail

● Able to work well in a team environment

● Able to reduce frustration on heated topics by listening and being solutions-oriented

● Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic

● Able to handle conflict and pressure, to set priorities and abide by them, and to consistently maintain a positive client service image under difficult conditions

YOU HAVE…

• Three years of supervisory experience in a related field (especially email and chat support).
• A general understanding of content moderation.
• At least 2 years of college undergraduate.
• Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce IQ, Salesforce).
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent verbal and written communication skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• Ability to accept feedback gracefully and with an open mind.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Job Description:

Job Title: Direct Support Professional

Location: Kansas City, Missouri

Department: Individualized Supported Living Services

Employment Type: Full-time

Shift: Monday – Friday (8:00am – 5:00pm CST)

Job Summary:

Are you a passionate and dedicated mental health professional looking to make a positive impact in the lives of children and adolescents? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Preferred Family Healthcare as a Direct Support Professional in the Kansas City, Missouri area!

As a Direct Support Professional (DSP), you will provide direct care and support to individuals with various disabilities and special needs, fostering their independence, promoting community integration, ensuring safety and well-being, collaborating with families and healthcare providers, documenting observations and interventions, participating in ongoing training, demonstrating cultural sensitivity, communicating effectively, and upholding ethical and legal standards. DSPs teach daily living skills, problem-solving strategies, communication techniques, and decision-making abilities while encouraging participation in community activities, recreational programs, educational opportunities, and social events. You will also monitor vital signs, report changes in behavior or condition, respond to emergencies, and participate in creating person-centered plans that address each client's unique needs and preferences.

Kansas City offers a high quality of life, affordable housing, excellent schools, and endless opportunities for entertainment, culture, and outdoor activities. Join us in making a difference in the lives of children and advancing your career!

Position Perks & Benefits:

•             Employee benefits package - health, dental, vision, retirement, life, & more**

•             Paid time off - 29 days per year including vacation & holiday pay

•             Mileage reimbursement - company paid for work functions requiring travel

•             NHSC approved - eligible site for tax-free student loan assistance

•             Top-notch training - initial, ongoing, comprehensive, and supportive

•             Career mobility - advancement opportunities/promoting from within

•             Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Provide direct care and support to individuals with intellectual and developmental disabilities, physical disabilities, mental illness, or other special needs. This may include assistance with personal hygiene, dressing, grooming, toileting, mobility, medication administration, and meal preparation.
• Foster independence and self-determination by teaching daily living skills, problem-solving strategies, communication techniques, and decision-making abilities.
• Encourage participation in community activities, recreational programs, educational opportunities, and social events to promote integration and inclusion.
• Ensure safety and well-being of clients at all times, monitoring vital signs, reporting changes in behavior or condition, and responding appropriately to emergencies.
• Collaborate with family members, caregivers, and healthcare providers to create person-centered plans that address each client's unique needs and preferences.
• Document observations, interventions, and progress towards goals in accordance with agency policies and procedures, ensuring accuracy and confidentiality.
• Participate in ongoing training and professional development to enhance knowledge and skills related to disability issues, advocacy, and evidence-based practices.
• Demonstrate respect, empathy, patience, and cultural sensitivity when working with diverse populations.
• Communicate effectively with colleagues, supervisors, and external stakeholders regarding client status, program requirements, and quality assurance standards.
• Uphold ethical principles and legal guidelines governing the provision of direct support services, adhering to codes of conduct, licensing regulations, and relevant laws.

Education and/or Experience Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.
• One year experience in the field of intellectual/developmental disabilities or in lieu of experience, must successfully complete training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:

•             A valid driver's license and a reliable vehicle.

•             Strong communication and interpersonal skills.

•             Ability to work independently and as part of a team.

•             Flexibility and adaptability in a fast-paced environment.

•             Compassion, empathy, and a genuine desire to help others.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Supported Living and Employment Services is a Smoke and Tobacco Free Workplace.

The GL Accountant will be responsible for handling and managing the full set of books, ensuring timely accounting closing and management reporting. This position will report directly to the GL Manager.

Key Responsibilities include:

• Responsible for monthly consolidation package; including consolidation proofing schedules, Cashflow forecasting, budgeting and financial reporting
• Review statutory and management financial statements for group and subsidiaries
• Ensure compliance with accounting standards, IFRS and Companies Ordinance requirements
• Assist in reviewing internal control procedures

Vversee productivity by assessing, analyzing, and reporting employee productivity at the individual, departmental and institutional levels. Determine the best way to utilize employees' productivity skills using techniques and theories of workforce management.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE 

As the Team Captain, you are responsible for the day-to-day functions of your team. You will assist in overseeing the company’s onboarding and host success policies, internal workflows, and priorities as well as be of service to your team members at any given time. You will be the main POC for any agent escalated issues related to onboarding and host success. You will be expected to devise solutions based on limited information to resolve issues and adapt existing processes. You will use evaluation, judgment, and interpretation to select the right course of action as needed and propose improvements. You will also work with the Service Delivery Manager and the People Team to identify growth and development opportunities for the team members.

WHY DO WE WANT YOU 

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. 

WHAT WILL YOU DO 

Team Management 

• Ensure that the team meets the company’s onboarding and host success KPI targets 
• Manage operations and developments of the Boldr onboarding team including onboarding, training, and productivity tracking
• Collaborate with team to drive requirements to go live, strategy, and optimization of the onboarding process to ensure optimum host experience and a healthy marketplace
• Maintain daily, weekly, and monthly schedules to ensure that every day has coverage across the company different onboarding queues and projects
• Takes initiative in making necessary changes to schedule (sick days, PTO, switching shifts, holidays, etc.) and is assertive in jumping in to help when needed.
• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases 
• Ensure team members are properly trained and working consistently to meet the company’s needs
• Lead team by example and maintain positive team morale by encouraging team members, giving shoutouts for quality performance and teamwork, and assisting in deciding who receives quarterly bonuses.

External Communications 

• Demonstrate mastery of the internal workflows and external user experience of the company’s onboarding and host success. Clearly communicate roadblocks and potential opportunities to cross functional teams.
• Provide frequent and important updates to the team about team productivity, efficiency, and performance as well as ideas for improved processes, workflows, etc. Examples can include: 
• Weekly updates on different queues, priority focus of the week, training reminders, etc.
• Video updates on time to first response, activation rate, team and individual metrics, etc.
• Understand, investigate, and solve any complex onboarding and host success issues including but not limited to requirements to go live, onboarding priorities, host communications, and host quality.
• Identify opportunities for continuous improvement and scaling growth, in coordination with the Service Delivery Manager 

Internal Coordination (Boldr Management)

• Work with the People Team to make recommendations for their team member’s career advancement based on their aspirations and learning needs 
• Relay consistent issues to the Service Delivery Manager in a timely and efficient manner

People Development 

• Identify growth and development opportunities for team members to enable career progression and self-development 
• Conduct and document impactful 1:1’s with team members to monitor and assess team members’ performance, and provide timely feedback through regular coaching through the Employee Discussion Log and Quarterly Performance Appraisals
• Helps in culture building particularly in embracing our Core Values and exemplifying what a Boldr leader should be.

Additional Day-to-day Responsibilities

• Review and take action on accounts for potential violation of our Community Guidelines or Terms of Use
• Handle a high volume of host-facing support tickets and submissions while providing friendly and efficient service 
• Ability to take initiative and maintain productivity independently with minimal supervision
• Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

WHAT WE’LL LIKE ABOUT YOU 

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• Passionate about learning and developing relationships with clients 
• Analytical and a problem solver 
• Strong English Communicator - both written and oral 
• Able to multitask and prioritize 
• Adaptable to change and attentive to detail 
• Able to work well in a team environment 
• Able to reduce frustration on heated topics by listening and being solutions-oriented 
• Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic 
• Able to handle conflict and pressure, to set priorities and abide by them, and to consistently maintain a positive client service image under difficult conditions

YOU HAVE… 

• Bachelor's/College degree in a relevant discipline you’re passionate about
• Three years of supervisory experience in a related field 
• At least 1 year of BPO (Customer Service or Sales) experience 
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills 
• An ability to understand and communicate complex ideas to clients 
• Aptitude to quickly learn and navigate new technology, systems, and applications 
• Ability to accept feedback gracefully and with an open mind 
• Customer orientation and ability to adapt/respond to customers with diverse backgrounds

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

Collar Group are gathering expression of interests for General Construction Labourers for a major construction project starting in 4 weeks   Based in the Sydney Metro area - located near public transport    This role will be paying between $35-$40 per hour for the right candidate      What we are looking for:  Ideally, 2-3 years experience working in the construction industry  Desirable but not necessary, experience in large commercial/industrial fit-out projects  Strong work ethic and the ability to work in a team environment  Familiarity with construction tools and equipment MUST have requirements: White Card  PPE: Steel Cap boots, Hard Hat, Hi-Vis Long Sleeve Full working rights are REQUIRED for these roles  Apply today if this is the right role for you!

Click here to view more detail / apply for General Construction Labourers

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience  Manager as well as the People Manager to identify growth and development opportunities for the team members. 

WHAT WILL YOU DO 

People Management 

● Identify growth and development opportunities for team members 

● Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management 

● Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews. 

● Ensure that team members are properly trained and working consistently to meet client needs.

● Ensure that the team meets company and client-specific KPI targets. 

Logistics 

● Ensure that team members' and equipment needs are met to sustain service levels. 

● Recommend/suggest relevant alternatives to the product or tool being used by the company. 

Internal Coordination 

● Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them. 

● Relay consistent issues to the Service Delivery Manager in a timely and efficient manner.

● Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be.

● Guide advisors and analysts to foster growth and development, best practices, and optimal morale in the organization.

External Communications 

• Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

• 2 - 3 years of supervisory experience in a related field (Omnichannel).
• At least 2 years of college undergraduate.
• Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce IQ, Salesforce, Gorgeous).
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent verbal and written communication skills. 
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
•  Aptitude to quickly learn and navigate new technology, systems, and applications. 
• Ability to accept feedback gracefully and with an open mind.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Job Summary:

Environmental Professional

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $73,000.00 to $166,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Job Description

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):