Total 259 Transportation / Logistics job vacancies in Johor Bahru, Kuantan, Subang Jaya

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

• Work with the Operations team to provide seamless and customer-focused solutions to support the achievement of business objectives.
• Process customer's orders/ inquiries timely and accurately.
• communicate discrepancies/ issues to Manager when necessary.
• Proactively alert 3PLs and customers in the event any service deviation from standard transport mapping.
• Responsible and familiarise with track and trace systems.
• Continuous update thtough communication channels on current status from 3PLs.
• Any other ad-hoc duties assigned by the Manager.

• Final year students in Supply Chain/ Transportation/ Logistics.
• Excellent command of written and spoken English.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office applications.

Salary: $2000 - $2500

4.5 days a week

⁠Job Description:

• ⁠Provide chauffeur services to the Director, family members, and guests
• Provide chauffeur services for office needs
• Chauffeur overseas guests and assist with Singapore sightseeing
• Run errands for the Director and family members
• Take cars for servicing, repairs, and inspections
• Ensure the cleanliness, hygiene, and maintenance of the car at all times
• Perform any other ad-hoc duties as assigned

Job Requirements:

• Possess a Class 3 driving license with a good and clean driving record
• Familiar with Singapore roads
• At least 10 years of driving experience
• Punctual, responsible, honest, and polite
• Discreet and able to maintain confidentiality
• Friendly personality and well-mannered
• Former PHV drivers are welcome
• Able to commence work immediately or with short notice
• Individuals with PDVL are prioritised

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

The incumbent shall act as first level support and resolution to all reported issues, incidents and queries related to IT (hardware, software and company's application) and participate in all infrastructure improvement activities. Daily tasks will include managing the helpdesk service requests, incidents, hardware maintenance and end user support. This shall also include supporting of collaboration communication, systems and telecommunications system. Essential duties and responsibilities include the following IT Support and Services:

• Provide first level end user support and resolution, for telephone/email enquiries and issues/incidents related to Hardware, Applications and in-house software (troubleshooting, VPN, wireless, etc)
• Logging of all IT service desk calls and service requests; these include documentation of all user issues/requests/resolution into ticketing system
• Working closely with IT System Engineering team to ensure compliance to operational requirement, security processes and provide IT technical assistance wherever necessary
• Working closely with IT Software team to ensure escalated tickets are attended to and closed. Provide software IT technical assistance wherever necessary
• Participate in IT projects when required; not restricting to Infrastructure activities only

Requirements

• Diploma in Computer Engineering or related
• At least 2-3 years of onsite desktop support experience in hardware diagnosis and troubleshooting in a medium-large size organization
• Hands-on experience in supporting PC/notebook hardware, network printer, MS Windows and standard software (MS office, Antivirus, internet browser) and Outlook client, desktop setup, wireless setup, Active directory, VPN setup/troubleshooting
• Basic knowledge of System Server Administration
• Good communicator with strong problem-solving skills
• Ability to work in a team environment to engage and motivate team members
• Positive attitude, able to work well with culturally and geographically diverse teams

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR InnovationThe emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application.

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

As part of our IT Infrastructure team, the incumbent will support & contribute to the IT enterprise architecture, capacity planning, design, evaluation, and deployment of IT systems, covering network equipment, IT services, applications, productivity and collaboration technologies.

The Opportunity

• Design, implement, manage, and monitor all installed IT systems, Network, Cloud Infrastructure
• Proactively monitor and protect system boundaries, patch release status, and keeping systems and networks hardened against attacks, ensure the highest levels of systems, network and infrastructure availability
• Maintain high level of Network/System Service Availability
• Collaborate with Product / Application teams on the design, provision and implementation of infrastructure. Drive the design of network infrastructure, information and operational support systems. Maintain and upkeep the design structure on changes.
• Perform hardware and software installations, configurations and updates as needed
• Implement and maintain network/system security measures to protect against unauthorized access, breaches, and vulnerabilities.
• Maintain security, backup, and redundancy strategies
• Provide 2nd level support and work with other teams for problem resolution
• Liaise and work with vendors and subcontractors verifying deliverables and do follow-ups with issues
• Supports periodic audit exercises and follows up with the remediation actions to close all audit findings
• Ensuring defined IT compliance processes and policies (Operations, Communications, Services and Security) are met.
• Maintaining up-to-date documentation, configuration, Operating Procedures and reports
• Constantly looking for improvement/enhancement initiatives on the quality of IT operations and maintenance.

The Candidate:

• Degree or Diploma in Computer Engineering or related
• At least 5 years of relevant working experience in the capacity of System Engineer ideally in a medium-large size organization
• In-depth knowledge of networking protocols and technologies including TCP/IP, DNS, DHCP, VLANs, VPN, MPLS, BGP, OSPF, Wireless, etc
• Hands-on experience with network equipment from vendors such as Cisco, Fortinet, Checkpoint, Aruba, Ruckus, etc.
• Strong understanding of network security principles and best practices.
• Experience with network monitoring and troubleshooting tools.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Relevant certifications such as CCNA, CCNP, or equivalent are a plus.
• Sound knowledge and hands-on experience in at least three of the following areas: Windows, Network (Wireless, LAN & WAN), Firewall – Fortigate/Checkpoint, VMware, AWS, O365, AD, OKTA, as well as SolarWinds
• Experience in cyber security hygiene and processes
• Experience in Project Management, ITIL and service desks preferred
• Good communicator with strong problem-solving skills
• Ability to work in a team environment to engage and motivate team members
• Ability to multi-task, possess good communication skills, a service-oriented mindset and has an approachable personality
• Positive attitude and able to work well with culturally and geographically diverse teams
• Working experience in IT Service / System Integrator, multi-cloud environment and experience in project management and database would be added advantage

About the Company

"A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia’s Best Companies to Work for 8 years in 2015 - 2019 and 2021 - 2023;
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)."

• Drive Authority's Vehicles to and/ or from destinations as stated in the daily schedules .
• Operate the Vehicles in a safe and effective manner by observing road safety and comply with relevant regulations, policies and procedures.
• Possess valid Class 4 driving licence to drive in Singapore with clean driving records and no records on suspension and revocation of driving licence.
• Preferably with at least 1 years of experience
• Good verbal, listening skills and able to read and write in English.
• Responsible, proactive, alert and customer-oriented.
• Good time management skills.
• Have good knowledge on the routes in Singapore.
• Adept in handling changes and emergencies.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

a) Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Alert the customer team pro-actively in case of deviation and propose backup solutions
• Integrate manually, in dedicated IT solution, the Transport Request, if necessary
• Arrange alternative in case preferred carrier is unavailable
• Take corrective actions in case of missing pre-alerts
• Receive and control customer bookings according to the processes in place
• Check optimizations from optimizer if applicable, propose consolidation options.
• Report on data quality
• Provide clarifications and/or missing information
• Communicate & confirm arrangement to origin

b) Deliver Customer Satisfaction

• Manage and supports order management to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• Provide his/her expertise in transportation management

c) Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding 3PL performance

d) Manage operational quality

• Receive non-conformities and complaints and log these in a database
• Conduct root cause analysis on logged issues
• Categorized all non-conformities & complaints using standardized issue codes and reason codes
• Capture claims through non-conformities & complaints management process
• Assess of potential claims and recommendation to the customer
• Assign corrective actions to relevant parties and follow up
• Escalate claim to concerned party
• Conduct 8D analyses for complex claims
• In case of financial damages follow up with 3PL and insurance until financial settlement

e) Operate spot quotations

• Define requirements
• Get spot quotation from the 3PL’s panel
• Select provider
• Maintain spot quotation database / matrix

f) Others

• Any other tasks provided by their Manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

We are an established car dealer with own workshop with more than 40 mechanics. We have a vacancy for Workshop Supervisor to oversee the day-to-day operations of the workshop, ensuring that all projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities:

• Supervise and lead a team of workshop staff, including controller, mechanics and interns.
• Plan, coordinate, and execute workshop activities and projects.
• Allocate tasks and monitor the progress of work to ensure deadlines are met.
• Provide technical solutions to mechanics when they encounter issues.
• Inspect and assess the quality of work produced in the workshop.
• Ensure that all products and services meet or exceed customer expectations.
• Ensure that all equipment is in good working order and available when needed.
• Oversee the maintenance and repair of workshop tools and equipment.
• Perform hands-on repairs in the absence of a team member.
• Monitor workflow to identify any bottlenecks and implement solutions.
• Enforce health and safety regulations within the workshop.
• Liaise with clients to understand their requirements and ensure their satisfaction.

Requirements:

• Diploma or Technical certification in Automotive, Engineering, Mechanical or a related field.
• Minimum of 5 years of experience in a supervisory role in a workshop environment.
• Strong understanding of workshop machinery, tools, and processes.
• Proven leadership and team management skills to motivate and guide a diverse team.
• Excellent communication skills to interact effectively with clients and team members.
• Strong analytical skills and the ability to troubleshoot and resolve issues quickly.
• Work location: Jurong
• Shift - Monday to Friday with alternate Saturday

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Responsibility
As a Lorry Driver, you will be responsible for the safe and efficient transportation of a diverse range of goods to various destinations. The role requires strong attention to detail, adherence to safety protocols, and a commitment to timely deliveries.

Job Description
- Safely transport a variety of goods from warehouses or distribution centers to customer locations.
- Ensure that all goods are securely loaded and unloaded, following proper handling procedures.
- Plan delivery routes using GPS navigation and knowledge of local roads and traffic patterns.
- Optimize routes to ensure timely deliveries and minimize fuel consumption.
- Perform routine inspections and maintenance checks on the lorry, including checking fluid levels, tire pressure, and overall vehicle condition.
- Report any mechanical issues or maintenance needs to the appropriate personnel.
- Adhere to all traffic laws, road regulations, and company policies to ensure safe driving practices.
- Maintain a clean driving record and comply with all applicable safety standards.
- Provide excellent customer service during deliveries, including courteous interactions with customers and timely delivery of goods.
- Assist with loading and unloading goods as needed, ensuring accuracy and efficiency.
- Complete delivery logs, mileage records, and other required documentation accurately and promptly.
- Ensure all paperwork is properly completed and submitted to the appropriate departments.
- Able to carry heavy goods, roughly 20KG - 40KG.
- Able to work in pressure environment and need work under the sun.
- Need work at public holiday, weekend and overtime.
Working Location: HENDERSON ROAD, 1ST trip will start at 6 am-630am

Requirement
*At least 2 Year(s) working experience and related field are required for this position.
*Must possess at least higher Education/ Diploma in any field.
*Must have a valid Singapore Class 3 driving license
*Familiar driving on Singapore roads or able to use GPS
*Strategic & critical thinking as well as decision-making and negotiation skills.
*Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.
*Excellent customer service skills, including communication skills, problem solving skills, organizational skills and teamwork spirit.
*Time management/ meticulous and mature in work.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

a) Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Alert the customer team pro-actively in case of deviation and propose backup solutions
• Integrate manually, in dedicated IT solution, the Transport Request, if necessary
• Arrange alternative in case preferred carrier is unavailable
• Take corrective actions in case of missing pre-alerts
• Receive and control customer bookings according to the processes in place
• Check optimizations from optimizer if applicable, propose consolidation options.
• Report on data quality
• Provide clarifications and/or missing information
• Communicate & confirm arrangement to origin

b) Deliver Customer Satisfaction

• Manage and supports order management to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• Provide his/her expertise in transportation management

c) Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding 3PL performance

d) Manage operational quality

• Receive non-conformities and complaints and log these in a database
• Conduct root cause analysis on logged issues
• Categorized all non-conformities & complaints using standardized issue codes and reason codes
• Capture claims through non-conformities & complaints management process
• Assess of potential claims and recommendation to the customer
• Assign corrective actions to relevant parties and follow up
• Escalate claim to concerned party
• Conduct 8D analyses for complex claims
• In case of financial damages follow up with 3PL and insurance until financial settlement

e) Operate spot quotations

• Define requirements
• Get spot quotation from the 3PL’s panel
• Select provider
• Maintain spot quotation database / matrix

f) Others

• Any other tasks provided by their Manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Personal Driver cum Bodyguard:

You will play a pivotal role in ensuring the secure and efficient transportation of the employer. This position requires a professional with a strong commitment to safety, confidentiality, and discretion. If you are an experienced and reliable individual we invite you to join our dynamic team.

Job Responsibilities:

• Responsible to send/pick employer and employer’s family to/from attending activities/office/business trip when required.
• Consider different routes, check climate and traffic reports to decide the best time to travel and the best route to take (good with Waze / Google Map applications).
• Safely keep receipts for toll, petrol, parking, vehicle repairs and maintenance and other records and reports concerning the employer's car and travel.
• Conduct regular vehicle inspections and coordinate maintenance.
• Must be punctual in attendance and strictly maintain timing schedule.
• Proactive in assisting and escorting the employer/employer’s family whenever and wherever required.
• Identify suspicious behavior or unauthorized people.
• Provides personal protection for the employer, keeping them safe from physical threats.
• Ensure the safety and timeliness of the drive.

Tanggungjawab Kerja:

• Bertanggungjawab untuk menghantar/mengambil majikan dan keluarga majikan ke/dari aktiviti/pejabat/perjalanan perniagaan apabila diperlukan.
• Pertimbangkan laluan yang berbeza, semak laporan cuaca dan trafik untuk memutuskan masa terbaik untuk perjalanan dan laluan terbaik untuk diambil (mahhir menggunakan aplikasi Waze / Google Maps).
• Menyimpan resit dengan selamat untuk tol, petrol, parkir, pembaikan dan penyelenggaraan kenderaan serta rekod dan laporan lain yang berkaitan dengan kereta dan perjalanan majikan.
• Melakukan pemeriksaan kenderaan secara berkala dan menyelaraskan penyelenggaraan.
• Mesti menepati masa dan mematuhi jadual waktu dengan ketat.
• Proaktif dalam mengiringi majikan/keluarga majikan bila-bila masa dan di mana sahaja diperlukan.
• Mengenal pasti tingkah laku mencurigakan oleh orang yang tidak dikenali dan mencurigakan
• Memberikan perlindungan peribadi untuk majikan, memastikan mereka selamat dari ancaman fizikal.
• Memastikan keselamatan dan ketepatan masa pemanduan.

• Malaysian citizen
• Age between 28 to 50
• Physically fit and healthy
• Possess valid driving license with clean driving record.
• Has experience in personal protection (bodyguard) is a bonus.
• Candidates with military background will have added advantage.
• To be able to come to work early / stay back should something crop up last minute.
• Willing to work overtimes, weekends, public holidays and when required.
• Able to navigate and use necessary tech application (Waze, Google Maps etc).

Ciri - ciri:

• Warganegara Malaysia
• Berumur antara 28 hingga 50 tahun
• Berfizikal sihat dan cergas
• Memiliki lesen memandu yang sah dengan rekod pemanduan bersih.
• Mempunyai pengalaman dalam perlindungan peribadi (pengawal peribadi) adalah satu kelebihan.
• Calon dengan latar belakang tentera akan mendapat kelebihan tambahan.
• Mampu datang bekerja awal / bekerja lebih masa jika ada keperluan mendesak pada saat akhir.
• Bersedia bekerja lebih masa, hujung minggu, cuti umum dan apabila diperlukan.
• Mampu menavigasi dan menggunakan aplikasi teknologi yang diperlukan (Waze, Google Maps dll).

• Annual Leave
• Sick Leave
• Overtime and Incentive
• 4 days leave per month

Faedah

• Cuti Tahunan
• Cuti Sakit
• Program Kerja Lebih Masa dan Insentif

Delivery Driver

· Following the best practices for safety, both on the road and while loading or unloading a truck

· Communicating with clinic staff and purchasing team to arrange for deliveries

· Delivers high-quality products to our customers in a safe, courteous, and timely manner.

· Reviews and verifies invoices and purchase requests to ensure accuracy.

· Maintains delivery logs and records.

· Obtaining client or customer signatures when needed

Handyman

· Perform repairs on company machinery, equipment or appliances and light repairs

· Repair equipment or appliances

· Identify and report the need for major repairs

Delivery Driver Qualifications / Skills:

· Excellent communication and organizational skills

· Familiarity with local streets, neighbourhoods, and routes

· Highly responsible & reliable

· Ability to work well under pressure in a fast-paced environment

· Ability to work cohesively as part of a team

Job Requirements:

· 5.5 working day, Monday - Friday 10am to 7pm, Sat 10am to 3pm

· Class 3 valid driver’s license

· Clean driving record

· Proven experience as handyman

· Experience with hardware tools and electrical equipment (handyman)