Total 24,773 telemarketing executive job vacancies in Islandwide

What's this role about?

The Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Roles & Responsibilities

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Note: Relevant training will be provided

Requirements

• Minimum GCE ‘O’ level/SPM equivalent
• Prior experience working in telemarketing or sales function and/or the financial services sector prferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Proficient in English
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Job Responsibilities

• Critical first point of contact to customer experience; key point of contact between patients, external partners & internal operations.
• Management of patient flow, phone & walk-in enquiries to ensure smooth scheduling & clinic operations.
• Exposure to strategic planning and appointment scheduling to maximize clinic revenue and drive process improvements.
• Communicate effectively to customers to cross-sell and upsell clinic services.
• Maintain daily, weekly, monthly performance reports of the company.

Job Requirements

• Preferably having at least 1-2 years customer service / telemarketer experience in the retail/healthcare industry.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Able to multitask, prioritise tasks and work independently
• Comfortable working with Microsoft Office and Google Suites

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

What's this role about?

The Senior Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Roles & Responsibilities

• Consistently deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct quality telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify and/or create opportunities to cross-sell and up-sell
• Convert leads provided by the company to quality sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Coach new hires on selling techniques through demonstration and sharing of best practices

Note: Relevant training will be provided

Requirements

• Minimum GCE ‘O’ level/SPM equivalent
• Have at least 2 years of outbound telemarketing experience in selling insurance products
• Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
• Proficient in English
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with excellent verbal skills
• Display strong resilience in handling rejection and objections from customers
• Highly persuasive and committed to meet/exceed sales targets
• Sales-driven with a positive attitude

What's this role about?

The Team Manager role in Chubb offers you the opportunity to lead a team of 15 telemarketers who are expected to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Responsibilities

• Lead a team of at least 15 Account Development Executives (ADEs) and Senior Sales Executives (SSEs) to achieve key performance indicators (KPIs), which includes sales targets, call quality and operational standards, by providing the necessary assistance, guidance and coaching support
• Monitor the daily team performance, individual staff metrics and manage the team’s break times
• Set KPIs and/or sales targets for individiuals and ensure that these KPIs and/or sales targets are known and met by the individuals
• Provide fair, constructive, and timely feedback towards individual performance expectations and goals
• Assess work performance of individuals and identify their areas of strengths and weaknesses, and develop them where necessary
• Train new hires on selling techniques through demonstration and sharing of best practices
• Review and respond to Quality Assurance reports in order to provide timely feedback to team members
• Conduct roleplays with team members to uplift their skillsets
• Resolve and demonstrate confidence when handling customer issues either on the phone or while assisting team members
• Conduct service recovery calls as and when required
• Manage escalated cases and maintain public relations including any complaints
• Monitor team attendance and agent behavioural issues, and report to supervisor/management when necessary
• Effectively address unprofessional or non-constructive behavior situations that may occur
• Motivate the team to maintain morale and encourage excellence
• Mentor team members on the development of their career goals
• Host team meetings when necesary to ensure that team members are provided with any process changes and/or updated information
• Participate in interviews for recruitment of telemarketers

Note: Relevant training will be provided

Requirements:

• Minimum GCE A-level/STPM or Diploma equivalent in any field
• Have at least 5 years of outbound telemarketing experience in selling insurance products
• Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
• Proficient in English and a second language
• Have a proven track record in outbound telemarketing
• Demonstrated the ability to effectively coach and guide other telemarketers in succeeding
• Keep-up-to-date with latest trends and world events
• Comfortable to have difficult conversations with team members
• Willingness to share best practices with colleagues

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As a Procurement Executive / Senior Executive in ALPS, you will be based in one of the 27 public healthcare institutions (PHI) in Singapore, you will be responsible for the Procurement and Contract Management services within the PHI. Working in a team, you will provide proactive planning and value add to the procurement category you are in-charge of. You will also communicate closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patients’ care.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Plan, strategise, analyse and implement sourcing strategy in category sourcing and supplier initiatives and be accountable for the outcomes.
• Ensure the entire procurement cycle processes are in compliance with ALPS’ procurement policies.
• Partner internal users to procure goods and/or services in a timely, effective and compliant manner.
• Manage vendors to ensure quality, pricing and delivery objectives are met.
• Add value through proper negotiation, product standardization and/or innovative ways of sourcing.
• Monitor and establish contract on time to ensure continuous supply of products and/or services.
• Actively solicit internal users’ feedback, address issues and seek continuous improvement.
• Partake in any process improvement project as assigned by supervisor.
• Any other duties assigned by supervisor.

Requirements

• Min. 3 year of procurement experience
• Good verbal and written communication skills
• Proficient in MS office and Excel
• Advanced analytical and negotiation skills
• Familiarisation with SAP would be an added advantage
• Positive working attitude, willingness to learn and thrives in a team environment

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

Attend quarterly P&L meetings

Job Descriptions

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services and manage contractors doing maintennace of Soft Services ( Cleaning , Pest control, landscape, security etc)
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements

• Facilities management background with at least 3 years of similar experience.
• Minimum Diploma / Degree in Facilities Management , Building , Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / engineering and ACMV.
• Good communication skills and Proficient in Microsoft application.

5.5 Work Day week

Job Responsibilities:

- Maintain accurate and up-to-date financial records and documentation (AP, AR and GL)

- Perform accounts reconciliation to resolve discrepancies

- Manage and monitor cash flows statements

- Prepare financial reports (monthly, quarterly, annual) and assist in budgeting exercises

- Participate in financial audit

- Review and implement financial policies and procedures

- Ensure compliance with all relevant tax regulations (e.g GST, Charity Accounting Standards, etc)

- Liaise with internal and external stakeholders on matters pertaining to audit, grants and financial reporting

Job Requirements:

- Diploma / Degree in Accounting or related field, or equivalent relevant qualifications

- Minimum 2 to 3 years of relevant experience; preferably with experience in social services sector

- Proficiency in use of accounting softwares (e.g QuickBooks)

- Familiar with Singapore Charity Accounting Standards & Corporate Governance (Social Service)

- Attention to detail and able to work under pressure

- Excellent communication and interpersonal skills.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

• Supervise a team of in-house maintenance staff
• Carry out regular inspection of the Mechanical & Electrical ( M & E) services and recommend to Manager for improvement or rectification work.
• Obtain quotations from Mechanical & Electrical (M & E) contractors and review their job scopes and specifications.
• Plan preventive maintenance & corrective maintenance works
• Schedule Contractors’ servicing/maintenance works
• Schedule technicians’ routine inspections and maintenance works
• Handle inter-tenancy fitting out works / reinstatements works
• Conduct safety briefings for all contractors and technicians
• Update the ISO 14000 & 18000 documentations & assist Manager for the audits.
• In charge of Quality, Environment, Health & Safety matters
• Review the Risk Assessment & Environment Aspect & Impact Assessment from time to time to ensure a safe and healthy environment
• Review the Standard Operating Procedures e.g. emergency response procedures
• Attend to tenants’ feedback/requests promptly
• Update M & E drawings
• Any other duties assigned by the Building Manager from time to time

Requirements:

• Diploma in Building services / M & E Engineering with min 2 years of working experience in managing office building or ITE certificate in M & E course with min 5 years of relevant working experience
• Able to manage & lead a team of in-house maintenance staff and M & E term contractors
• Preferably with good practical knowledge in ISO 18000 and 14000 matters
• Good written & communication skill
• Has a good safety mindset and displays good WSH behaviour

Overview:

The Service Executive ensures that all guests are happy and welcome during their visit through excellent product knowledge, presentation, and communication. The Service Crew has a deep passion for customer service and high-quality products. The Service Crew will have the opportunity to assist the coffee and beverage bar.

Duties & Responsibilities:

Operations:

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

-Assist in preparation of high-quality coffees and beverages

Requirements:

- Excellent attitude, humble and very hardworking

- Very passionate about service, drinks, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Job Title: Sales Executive - Coffee Roastery and Machine Distributor

Location: Singapore

Company: Cowpresso Coffee Roasters Singapore

About Us:

Cowpresso Coffee Roasters Singapore is a premier coffee roastery and machine distributor, committed to delivering top-quality coffee beans and equipment to our customers. We believe that every cup should tell a story of dedication, craftsmanship, and sustainability. Our clients range from small specialty cafés to large-scale distributors, all of whom trust us to deliver unparalleled products and service. We’re seeking a passionate, professional, and driven Sales Executive to join our dynamic team and help us expand our reach and impact across Singapore and beyond.

Position Overview:

As a Sales Executive at Cowpresso, you will play a pivotal role in driving the growth and success of our business. You will be responsible for identifying and developing new wholesale leads, nurturing client relationships, and expanding our client base within the B2B segment. Your goal will be to bring Cowpresso’s high-quality coffee products and equipment to more businesses, enhancing their operations and delighting their customers.

This is a unique opportunity for a skilled sales professional with a genuine love for coffee and an entrepreneurial mindset. The ideal candidate is proactive, organized, and skilled at closing deals and building long-term partnerships. As part of our team, you’ll contribute to our mission of delivering quality coffee experiences by securing meaningful partnerships and helping our brand grow.

Key Responsibilities:

1. New Business Development & Lead GenerationActively identify, approach, and secure new wholesale clients, focusing on cafés, restaurants, hotels, and corporate clients.
   Conduct research and leverage market knowledge to identify potential business opportunities within various industries.
   Develop and maintain a strong pipeline of qualified leads, ensuring consistent sales activities that align with company growth targets.
   Build strategies to enter new markets or client segments that could benefit from Cowpresso’s products and services.
   
2. Client Relationship ManagementCultivate and maintain professional relationships with both potential and existing clients, acting as the primary point of contact and ensuring client satisfaction.
   Provide exceptional customer service by addressing client queries, providing product recommendations, and assisting with technical support where necessary.
   Conduct client follow-ups, ensuring their ongoing needs are met and identifying opportunities to expand existing accounts.
   
3. Sales Strategy & ExecutionDevelop and execute sales strategies to achieve quarterly and annual sales targets, ensuring timely and efficient delivery of results.
   Work closely with the marketing team to create and implement sales campaigns, promotions, and other initiatives that drive lead generation and brand awareness.
   Leverage CRM tools to monitor and manage sales activities, including tracking key metrics such as lead conversion rates, sales cycle length, and revenue growth.
   Analyze market trends, competitor activities, and customer feedback to refine and improve the sales approach continuously.
   
4. Product Knowledge & TrainingDemonstrate thorough knowledge of Cowpresso’s range of products, including coffee beans, brewing equipment, and accessories.
   Stay informed about industry trends, innovations, and competitors’ products, using this knowledge to educate clients and provide them with value-added insights.
   Conduct client training sessions, demonstrations, or presentations to showcase product benefits and features, adapting the approach to meet various client needs.
   
5. Professional Development & Team CollaborationWork closely with the operations, marketing, and customer service teams to ensure a seamless customer experience and optimize the sales process.
   Regularly report on sales activities, pipeline progress, and forecasts to senior management.
   Attend industry events, conferences, and trade shows to represent Cowpresso and stay connected with the latest industry developments.
   

Why Us?

• Monday to Friday; 8:30am to 5:05pm
• Working Location: Tuas (Company transport provided at Jurong East MRT)

The Role:

• Close coordination / follow up on incoming & outgoing shipments / delivery with suppliers, forwarders & internal / external customers.
• Liaise with forwarders and third party logistics providers.
• Warehouse management.
• Perform order fulfilment including order tracking, generate invoice and follow up on billings.
• Provide general administrative duties such as data entry, filing, generate reports and documentation.
• Generate Non-Stock Purchase Order.
• Handle incoming calls and attend to visitors.
• Undertake any ad-hoc duties from time to time.

What are we looking for?

• At least 2 years of relevant working experience in Logistics

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Working Hours: Mon to Fri 8.30am-5.15pm
Work Location: Tuas Crescent (Company transport available from Marsiling and Jurong East)

Responsibilities:

• Recruitment & Staffing:
  - Assist in developing and posting job advertisements on various platforms.
  - Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
  - Prepare employment contracts and handle onboarding for new employees.
• Employee Relations:
  - Serve as a point of contact for employee inquiries regarding HR policies and procedures.
  - Assist in organizing employee engagement activities and events.
• Payroll & Benefits Administration:
  - Prepare and process payroll, ensuring accuracy and timeliness.
  - Manage employee benefits, including leave, insurance, and other welfare schemes.
• Training & Development:
  - Coordinate and schedule employee training programs, including internal and external sessions.
  - Maintain training records and ensure proper documentation of completed courses.
• HR Administration:
  - Maintain accurate and up-to-date employee records in the HR system.
  - Prepare HR-related reports such as headcount, turnover, and leave reports.
  - Ensure compliance with local labor laws and employment regulations.
• Performance Management:
  - Assist in the coordination of performance appraisal exercises and processes.

Requirements:

• Min Diploma in HRM/ Administration/ Business Studies
• Min 1-2 years of relevant work experience in HR
• Good understanding of HR principles, practices and employment laws

To Apply:

Please attach your resume in WORD with the following information :

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Facility Management (Cleaning Division)

Position: Operation Executive

The Operations Executive in the Cleaning Division is responsible for overseeing cleaning projects, managing cleaning professionals, and ensuring client satisfaction. This role includes quality control through regular site inspections, efficient scheduling, and inventory management. The Operations Executive also serves as the primary point of contact for existing clients, addresses any service-related issues, and ensures that all operations comply with legal and company standards. The goal is to optimize operational efficiency and quality of service.

Work scope:

Project Management:

Oversee and coordinate cleaning projects, ensuring that they are completed on time, within budget, and to client satisfaction.

On-Site Availability:

Must be willing and able to work on-site as needed to meet operational requirements.

Quality Assurance:

Conduct routine site inspections to maintain cleaning service quality, aligning with both organizational and industry standards.

Client Relationship Management:

Serve as a key point of contact for clients. Address inquiries, resolve issues, and provide periodic service updates.

Workforce Management:

Responsible for the recruitment, assignment, training, and follow-up of cleaning professionals attached to specific projects. Ensures that all team members are properly trained and adhere to safety and hygiene protocols.

Project Scheduling:

Create and manage employee work schedules, ensuring adequate staffing for all projects.

Inventory Management:

Monitor cleaning supplies and equipment, coordinate and assist with delivery. Place orders as needed and manage vendor relationships.

Reporting & Analysis:

Responsible for compiling and analysing various operational reports, including staff productivity and service quality metrics. Provides weekly updates or updates upon request, offering insights into how the organization can optimize and enhance its operational capabilities.

Requirement

• Must be willing to work a 5.5-day week
• Open to frequent travel across various sites within Singapore
• Capable of multitasking in a fast-paced work environment
• Exceptionally responsive and approachable, with excellent communication skills
• People management skills
• Ability to work autonomously without constant supervision.
• Strong organizational skills, with attention to detail
• A proactive individual with problem-solving skills.

Incentives

• Career Advancement Opportunities: Benefit from a clear career path in our rapidly expanding organization.
• Flexible Work Arrangements: Enjoy the flexibility to balance work and life through our accommodating work schedules.
• Bi-Annual Performance Bonuses: Eligible for performance-based bonuses twice a year to reward your contributions.
• Empowerment and Autonomy: Ideal for self-driven and proactive individuals, offering the freedom to manage your own schedule.
• Exposure to Management and Skill Development: Gain invaluable experience by assisting with managerial tasks or cross-department training, providing a unique opportunity for skills growth and professional development.