Total 16 Contract job vacancies in Bangsar South

Job Purpose

• To manage Sophea Fertility Centre (under Sunfert Group) social media; including but not limited to Instagram, Tiktok, Facebook, and to assist with administrative task for Marketing Team.

Duties

• Social Media Strategy Development: Creating and implementing social media strategies aligned with the company's goals and target audience.
• Content Creation: Developing engaging and relevant content for social media platforms, including posts, reels, images, videos, and infographics.
• Social Media Advertising: Planning and executing paid advertising campaigns on social media platforms to reach target audiences and achieve marketing objectives.
• Analytics and Reporting: Monitoring social media performance using analytics tools, tracking key metrics, and preparing reports to evaluate the effectiveness of social media efforts.
• Social Listening: Monitoring social media channels for brand mentions, industry trends, and competitor activities to gather insights and make informed decisions.

Requirements

• Candidate must possess at least a diploma, or degree in Digital Marketing, Marketing, or Mass Communication.
• Minimum one (1) year working experience in related field; experience in copywriting, digital marketing and social media management is an advantage. Fresh Graduates are welcome to apply.
• Must have strong English and Bahasa Malaysia communication skills.
• Experienced in social media photography, videography, Adobe and Canva and the use of AI.
• Have own transportation, Able to travel locally and overseas and performance oriented.
• Self-reliant, aggressive in meeting deadlines and able to work under pressure. Excellent judgment and creative problem-solving skills. Positive, Enthusiastic, energetic, flexible, collaborative and proactive.
• Good interpersonal skills, confidence and courteous.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

• Greet and welcome visitors with a warm and professional demeanor.
• Maintain a clean and organized reception area.
• Notify staff of visitor arrivals.
• Provide excellent customer service by answering inquiries in person, over the phone.
• Direct visitor to the appropriate departments or personnel.
• Answer and manage incoming calls, transferring them to the appropriate staff members.
• Take and relay messages accurately and in a timely manner.
• Maintain a professional and courteous phone manner.
• Manage office supplies and inventory for the front desk area.
• Sort and distribute incoming and outgoing mail and packages.
• Effectively communicate with internal and external stakeholders in a clear and professional manner.
• Travel Arrangements
• Any other task assigned by Superior.
   

Requirement: 

• Excellent verbal and written communication skills.
• Proficiency in using computer.
• Strong organizational skills and attention to detail.
• Professional and welcoming demeanour.
• Good IT skill essential – Word, Excel, PowerPoint and Outlook.
• Hardworking and focused
• Goal oriented
• Pleasant personality
• Strong commitment in achieving target
• Warmth and friendly personality -Well groom & honesty

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

工作目的

• 管理Sophea Fertility Center（Sunfert Group旗下）社群媒體；包括但不限於 Instagram、Tiktok、Facebook，並協助行銷團隊執行行政任務。

職責

• 社群媒體策略制定：創建和實施與公司目標和目標受眾一致的社群媒體策略。
• 內容創作：為社群媒體平台開發引人入勝且相關的內容，包括貼文、影片、圖像、影片和資訊圖表。
• 社群媒體廣告：在社群媒體平台上規劃和執行付費廣告活動，以覆蓋目標受眾並實現行銷目標。
• 分析和報告：使用分析工具監控社群媒體表現、追蹤關鍵指標並準備報告以評估社群媒體工作的有效性。
• 社群聆聽：監控社群媒體管道的品牌提及、行業趨勢和競爭對手活動，以收集見解並做出明智的決策。

要求

• 候選人必須至少擁有數位行銷、行銷或大眾傳播的文憑或學位。
• 至少一（1）年相關領域的工作經驗；有文案寫作、數位行銷和社群媒體管理經驗者優先。歡迎應屆畢業生申請。
• 必須具備較強的英語和馬來語溝通能力。
• 在社群媒體攝影、攝影、Adobe 和 Canva 以及人工智慧的使用方面擁有豐富的經驗。
• 有自己的交通工具，能適應本地及海外出差，注重績效。
• 自力更生，積極按時完成工作，並且能夠在壓力下工作。出色的判斷力和創造性解決問題的能力。積極、熱情、充滿活力、靈活、協作、主動。
• 良好的人際交往能力，自信且有禮貌。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

Job Highlights:

• Close to LRT/MRT station
• Specially looking for talented candidates
• Start ASAP

Job Responsibilities:

• To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
• To provide first call resolution in an effective and timely manner.
• To handle customer inquiries in an efficient, courteous and professional manner.
• Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:

• Bachelor's Degree/Diploma in any related discipline.
• Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.
• Successful candidate will be based at Bangsar Office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance

Contract 6 mths (renewable)

Public transport reachable (Kerinchi)

Monday - Friday; 830am -530pm

Job Responsibilities:

• Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services)
• Understand customer's objectives, buying criteria and decision making processes and form long term business relationships in order to leverage revenue from the relationship and promote our company as a quality supplier
• Negotiate price and volume discounts in accordance to our policy and liaise with support staff to ensure customer retention and continued business.
• Identify and gain new business through a sustained program of cold calling and follow up on referrals/leads
• Problem solving: Customer complaints, responding and satisfying client sales and post sales requirements

Job Requirements:

• Candidate must possess at least a Degree in Sales & Marketing, or any relevant fields
• Minimum 2 years of relevant experience and above
• Preferred skill(s): Call Center background, Customer Service, CRM module in logistics fields, sales and account management experience
• Possess excellent verbal and written communication skills in English
• Strong interpersonal skills
• Result driven and works well with KPI
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Willing to work at Bangsar South
• Serious candidates please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

職位描述：

• 在員工認可、溝通、人力資源內部網路、員工調查管理和員工福利計畫等領域提供策略支持，以加強業務策略、提高滿意度與組織投資的平衡。
• 負責與員工敬業度相關的所有內部溝通，其中包括高度展示創造力。
• 較強的寫作能力，因為他/她將負責準備內部書面溝通。
• 開發和協調員工參與活動的多媒體包（例如信件、小冊子、影片、購買點展示）。
• 管理所有目標數位平台的所有內部參與活動。
• 規劃和執行年度內部參與活動的端到端流程。
• 與外部供應商和機構（例如印刷商、活動組織者、圖形設計師、供應商）聯絡，以確保他們的工作符合組織的要求、截止日期和預算
• 研究、撰寫、設計和編輯有效且適合目標員工的內部人力資源流程資料。
• 準備數據結果報告，向高階管理團隊展示和解釋調查結果。
• 確保遵守資料隱私法規和最佳實務。
• 協助進行審核，以確保工作正確分類並符合規定。
• 資料聚合、維護人力資源資料品質以及資料分析。
• 分析員工對內部和外部調查的回答。
• 支持自己的經理為部門準備和分析報告。

工作要求：

• 至少擁有任何相關領域的學士學位，最好是人力資源管理、心理學
• 4-5 年相關經驗、人力資源/員工敬業度與計劃
• 優先考慮有物流/運輸業或跨國公司工作經驗
• 必須具備 Microsoft Office 程式經驗，最好也具備 Microsoft Power BI 經驗
• 較強的英語書面溝通能力
• 注重細節，分析統計信息，根據事實和數據做出決策
• 產生新想法、創新、喜歡創意、思考原創解決方案
• 享受與人互動，並且必須能夠說服他人某種方法或想法的價值

我們可以提供什麼：

與跨國公司和物流行業主要參與者合作的機會
國際環境中強大的職業支持
豐富多彩的福利計劃

請使用您更新後的履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍的 CDD

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Job Description:

• To provide strategic support in the area of employee recognition, communication, HR intranet site, management of employee surveys and employee welfare programs that reinforce business strategy, improve satisfaction balanced with organization investment.
• Accountable for all internal communications that related to employee engagement and that would include high demonstration of creativity.
• Strong writing skills as he/ she will be accountable to prepare internal written communication.
• Develop and coordinate multimedia packages (e.g. letters, brochures, video, point-of-purchase displays) for employee engagement event & activities.
• Manage all internal engagement activities for all targeted digital platforms.
• Planning and execute on end to end process of yearly internal Engagement activity.
• Liaise with external vendors and agencies (e.g. printers, event organizers, graphic designers, vendor to ensure that their work meets the organization's requirements, deadlines and budget
• Research, write, design and edit internal HR process collateral that is effective and appropriate for the target employees.
• Prepares reports of data results, presenting and explaining findings to Senior Management Team.
• Ensures compliance with data privacy regulations and best practices.
• Assist with conducting audits to ensure that jobs are properly classified and comply.
• Aggregation of data, maintaining HR data quality, and the analysis of data.
• Analyze employees’ answers to internal & external surveys.
• To support own manager to prepare and analysis reports for the department.

Job Requirements:

• At least a Bachelor's Degree in any relevant field, preferably HR management, Psychology
• 4-5 years' relevant experience, HR / employee engagement and program
• Preferably experience in logistics / transportation industry or multinational companies
• Must be experienced in Microsoft Office programs, preferably in Microsoft Power BI as well
• Strong written English communication skills
• Attention to Details, Analyzing Statistical Information, bases decisions on facts and figure
• Generates new ideas, Innovative, enjoys being creative, thinks of original solutions
• Enjoy Interacting with People and must be able persuades others of the value of an approach or idea

What we can offer:

Opportunities to work with a MNC and key player in logistics industry
Strong career support in a international environment
Multifarious benefit program

Please apply with your updated resume

Resume box: lifework.sun@gmail.com

Only shortlisted cdd shall be notified

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

• 6 個月合約職位（可續約）
• 工作地點：孟沙Kerinchi
• 輪班制：上午、中午、午夜

工作職責：

• 與客戶建立融洽的長期關係，同時提供卓越的客戶服務標準。
• 建立貨運預訂安排
• 接待客戶對產品和服務的詢問
• 與銷售和營運團隊良好合作。
• 管理多個客戶聯絡管道：（來電/呼出電話、電子郵件、即時聊天、社群媒體平台等）
• 實現安排日期和等待時間的每月 KPI。
• 定期及時管理和更新分配的客戶名單。
• 處理高知名度的客戶。
• 與產品團隊聯絡以改善作業流程。
• 提供一般營運和銷售支援。

工作要求 ：

• 候選人必須至少擁有任何領域的學位。
• 也鼓勵應屆畢業生申請。
• 1 - 2 年客戶服務經驗將是額外的優勢
• 所需技能：呼叫中心背景、客戶服務、協調技能。
• 擁有優秀的英語口頭和書面溝通能力。
• 以結果為導向，與 KPI 配合良好。
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
• 擁有自己的交通工具

請攜帶您的完整履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 醫療保險
• 個人發展機會

合約 6 個月（可續約）

公共交通可達（Kerinchi）

週一至週五；上午 830 點 - 下午 530 點

工作職責：

• 帳戶管理，管理現有客戶組合，定期撥打電話並確保新業務（服務企業客戶、建立關係、交叉銷售/追加銷售產品和服務）
• 了解客戶的目標、購買標準和決策流程，並建立長期的業務關係，以便利用這種關係帶來的收入，並將我們公司提升為優質供應商
• 根據我們的政策協商價格和數量折扣，並與支援人員聯絡，以確保客戶保留和持續業務。
• 透過持續的推銷電話計劃和跟進推薦/潛在客戶來識別並獲得新業務
• 解決問題：客戶投訴、回應並滿足客戶銷售及售後要求

工作要求：

• 候選人必須至少擁有銷售和行銷或任何相關領域的學位
• 至少2年及以上相關經驗
• 首選技能：呼叫中心背景、客戶服務、物流領域CRM模組、銷售和客戶管理經驗
• 擁有優秀的英語口頭和書面溝通能力
• 較強的人際溝通能力
• 以結果為導向，與 KPI 配合良好
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
• 願意在孟沙南工作
• 認真的候選人請攜帶您的全面簡歷進行申請

履歷箱：lifework.sun@gmail.com

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Diploma, Advanced/Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar South (Public transport reachable)
• Working hours: Monday - Friday; 830am - 530pm

Job Responsibilities:

• Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services)
• Understand customer's objectives, buying criteria and decision making processes and form long term business relationships in order to leverage revenue from the relationship and promote our company as a quality supplier
• Negotiate price and volume discounts in accordance to our policy and liaise with support staff to ensure customer retention and continued business.
• Identify and gain new business through a sustained program of cold calling and follow up on referrals/leads
• Problem solving: Customer complaints, responding and satisfying client sales and post sales requirements.

Job Requirements:

• Candidate must possess at least a Degree in Sales & Marketing, or any relevant fields
• Minimum 2 years of relevant experience and above
• Preferred skill(s): Call Center background, Customer Service, CRM module in logistics fields, sales and account management experience
• Possess excellent verbal and written communication skills in English
• Strong interpersonal skills
• Result driven and works well with KPI
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
  
  

Serious candidates please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidates shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Personal development opportunities

• 6 個月合約職位（可續約）
• 工作地點：Kerinchi, Bangsar South (大眾運輸可達)
• 工作時間：週一-週五；上午 830 點至下午 530 點

工作職責：

• 帳戶管理，管理現有客戶組合，定期撥打電話並確保新業務（服務企業客戶、建立關係、交叉銷售/追加銷售產品和服務）
• 了解客戶的目標、購買標準和決策流程，並建立長期的業務關係，以便利用這種關係帶來的收入，並將我們公司提升為優質供應商
• 根據我們的政策協商價格和數量折扣，並與支援人員聯絡，以確保客戶保留和持續業務。
• 透過持續的推銷電話計劃和跟進推薦/潛在客戶來識別並獲得新業務
• 解決問題：客戶投訴，回應並滿足客戶銷售及售後要求。

工作要求：

• 候選人必須至少擁有銷售和行銷或任何相關領域的學位
• 至少2年及以上相關經驗
• 首選技能：呼叫中心背景、客戶服務、物流領域CRM模組、銷售和客戶管理經驗
• 擁有優秀的英語口頭和書面溝通能力
• 較強的人際溝通能力
• 以結果為導向，與 KPI 配合良好
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
  
  

認真的候選人請攜帶您的全面簡歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 個人發展機會