Total 20 Director/C-Level Customer Service job vacancies in D07 Golden Mile, Middle Road

JOB DESCRIPTION

We are seeking a highly experienced and dedicated Training Director to lead our training initiatives at ULC English Language School. The ideal candidate will have a passion for education and a proven track record in designing and implementing successful training programs.

As the Training Director, you will oversee the development and implementation of comprehensive training programs for our staff and teachers. You will be responsible for designing training materials, conducting training sessions, and evaluating the effectiveness of training initiatives. Additionally, you will collaborate with department heads to identify training needs and contribute to the ongoing improvement of our training strategies.

Responsibilities:

• Develop and implement training programs to enhance the skills and knowledge of our staff and teachers.
• Design training materials, including manuals, presentations, and multimedia resources.
• Conduct training sessions, workshops, and seminars on various topics related to language teaching and school management.
• Evaluate the effectiveness of training programs and make necessary adjustments for continuous improvement.
• Collaborate with department heads to identify training needs and develop targeted training initiatives.
• Provide ongoing support and guidance to staff and teachers to ensure the successful implementation of training objectives.
• Stay abreast of current trends and best practices in language teaching and adult education to inform training strategies.
• Foster a positive learning environment that encourages professional growth and development among staff and teachers.
• Monitor and assess the performance of training participants to measure the impact of training interventions.
• Prepare reports and presentations to communicate training outcomes and recommendations to senior management.

Requirements:

• Bachelor's degree in Education or a related field; Master's degree preferred.
• Minimum of 8 years of experience in training and development, preferably in the education sector.
• Strong knowledge of language teaching methodologies and curriculum development.
• Excellent communication and interpersonal skills. Proven leadership abilities with the ability to motivate and inspire others.
• Demonstrated experience in designing and delivering effective training programs.
• Ability to work collaboratively with cross-functional teams and stakeholders.

What We Offer:

• Competitive base salary with an attractive commission structure, rewarding your sales achievements
• Opportunities for career growth and advancement within a rapidly expanding organization
• Ongoing training and professional development programs to enhance your sales skills and knowledge
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices
• Make a positive impact on students' lives and contribute to their language learning journey

Join our dynamic team and embark on an exciting sales & customer service career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

◆Job Description & Requirements

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

◆Job Description & Requirements

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Founded in 2005, the Foreign Domestic Worker Association for Social Support and Training (FAST) is a charity supported by MOM and is approved as an Institute of a Public Character (IPC). At FAST, we focus on providing training, social support services and work life balance for the female Migrant Domestic Workers (MDWs).

We are seeking for an experienced and visionary Chief Executive Director with 15 to 20 years of proven leadership in corporate, government, or non-profit sectors. The ideal candidate should have a track record of strategic planning, organizational management, and driving sustainable growth. As the Chief Executive Director, you will provide dynamic leadership, shape organizational strategy, and foster innovation to achieve our mission and make FAST self-sustaining in the long term.

Responsibilities:

1. Strategic Leadership: Develop and implement long-term strategic plans in alignment with the organization's mission and vision. Providing leadership and guidance to the team including the effective delegation of work, monitoring of workload, control, performance management and priority management. Co-ordinating business processes and procedures to ensure the organizational and operational effectiveness and efficiency of the FAST Hub.
2. Organizational Management: Oversee all aspects of organizational operations, including Finance, Human Resources, Corporate Communications, Social Support, Training, Business Development, Clubhouse, Memberships, Volunteer Management. Ensure efficient resource allocation and effective utilization to maximize impact and outcomes.
3. Stakeholder Engagement: Build and maintain positive relationships with stakeholders, including board members, staff, partners, sponsors, government agencies, and the community. Represent the organization at events, conferences, award ceremonies and meetings.
4. Financial Management: Provide oversight of financial planning, budgeting, and forecasting processes. Ensure financial sustainability through effective resource management, fundraising initiatives, and revenue diversification strategies.
5. Governance and Compliance: Ensure compliance with legal, regulatory, and ethical standards governing the organization's activities. Work closely with the board of directors to fulfill fiduciary responsibilities and maintain transparency and accountability.
6. Talent Development: Recruit, develop, and retain a high-performing team. Provide mentorship, coaching, and professional development opportunities to staff members to enhance their skills and capabilities.
7. Performance Monitoring and Evaluation: Establish key performance indicators (KPIs) and metrics to assess organizational performance and impact. Monitor progress towards goals and objectives, identify areas for improvement, and take corrective actions as necessary.

Qualifications:

• Bachelor's degree in business administration, public administration, or a related field; Master's degree preferred.
• 15 to 20 years of progressive leadership experience in corporate, government, or non-profit sectors, with a demonstrated track record of success.
• Strong strategic thinking and problem-solving skills, with the ability to envision and articulate a compelling vision for the organization's future.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and inspire diverse stakeholders.
• Proven financial acumen and experience managing complex budgets and financial systems.
• Knowledge of governance best practices, regulatory requirements, and risk management principles.
• Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and uncertainty.
• Passion for the organization's mission and commitment to promoting our cause.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Job Description:

1. Coordinate daily operations for Restaurant operations.
2. Manage other restaurants outlets by receiving other manager’s feedbacks.
3. Deliver good service and maximize customer satisfaction.
4. Respond efficiently and accurately to customer’s complaints.
5. Regularly review product quality, and sourcing for new vendors.
6. Daily reporting and inventory report to the Managing Director.
7. Ensure compliance with sanitation and Safety regulations.
8. Jointly coordinating and planning menu with Head Chef.
9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.
10. Control operational costs and identify measures to cut waste.
11. Train new and current employees on proper customer service, and service quality.
12. Implement policies and protocols from Company policy.
13. Any other Ad-Hoc as required by Managing Director. Job Requirements

1. Full-time position.
2. Good soft skills and management skills.
3. Disciplined, conscientious and meticulous (has an eye for details)
4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.
5. Mature and positive attitude.
6. Strong Leadership and Motivational skills
7. Good communication and interpersonal skills.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description:

United Language Centre (ULC) is seeking a highly experienced and dynamic individual to join us as our CEO. The ideal candidate will have extensive international education, language center management, sales, and team leadership experience. They should possess the ability to lead ULC to new heights in terms of performance.

Responsibilities:

• Developing and executing strategic plans to drive growth and profitability.
• Leading and managing the overall operations of the organization.
• Setting and achieving sales targets while ensuring excellent customer service.
• Building and maintaining strong relationships with stakeholders, including clients, partners, and investors.
• Providing visionary leadership to inspire and motivate the team towards achieving organizational goals.
• Identifying market trends and opportunities to innovate and expand ULC's offerings.
• Ensuring compliance with regulatory requirements and industry standards.
• Implementing effective performance management systems to drive productivity and accountability.
• Managing financial resources effectively to ensure sustainable growth and profitability.
• Representing ULC in industry forums, conferences, and other networking events
• Undertake such other duties as may be assigned.

Requirements:

• Minimum of 10 years of experience in senior management positions, preferably in the education or language center industry.
• Proven track record of driving business growth and achieving sales targets.
• Strong leadership skills with the ability to inspire and motivate teams.
• Exceptional strategic planning and execution abilities.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Extensive knowledge of international education trends and best practices.
• Ability to adapt to a fast-paced and dynamic environment.
• Experience in leading and managing multicultural teams.
• Strong business acumen and financial management skills.
• Bachelor's degree in a relevant field; MBA or equivalent qualification preferred.
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:

• Competitive base salary paired with an appealing commission structure, acknowledging and rewarding business achievements.
• Opportunities for career growth and advancement within a rapidly expanding organization.
• Continuous training and professional development programs designed to enhance your leadership skills and knowledge.
• Collaborative and supportive work environment that fosters teamwork and the exchange of best practices.
• Opportunity to make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Key Responsibilities:

Technology Strategy and Vision:

• Develop and articulate a comprehensive technology strategy aligned with the overall business objectives and goals.
• Drive innovation by staying abreast of industry trends, emerging technologies, and competitive landscape.
• Collaborate with executive leadership to ensure technology initiatives are aligned with the company's strategic direction.

Team Leadership:

• Lead and manage a high-performing technology team, fostering a culture of innovation, collaboration, and continuous improvement.
• Recruit, develop, and retain top technology talent, ensuring the team's skillset aligns with the company's needs.
• Provide mentorship and guidance to the technology team, fostering a culture of learning and professional development.

Product Development:

• Oversee the development and implementation of technology solutions that meet business requirements and regulatory standards.
• Collaborate with product management, engineering, and design teams to ensure seamless integration of technology into product offerings.
• Drive the development of scalable and secure financial platforms and applications.

Infrastructure and Security:

• Manage and optimize the technology infrastructure, ensuring scalability, reliability, and cost-effectiveness.
• Implement robust cybersecurity measures to protect sensitive financial data and ensure compliance with industry regulations.
• Stay informed about cybersecurity threats and implement proactive measures to safeguard the company's technology assets.

Regulatory Compliance:

• Stay updated on relevant financial regulations and ensure technology solutions comply with applicable laws and standards.
• Collaborate with legal and compliance teams to address regulatory requirements and navigate the complex regulatory landscape.

Risk Management:

• Identify and assess technology-related risks, implementing mitigation strategies to ensure the stability and security of financial systems.
• Develop and maintain disaster recovery and business continuity plans to minimize disruptions in technology services.

Key requirements:

• Proven experience as a technology leader in the FinTech industry.
• In-depth knowledge of financial systems, regulations, and compliance requirements.
• Strong strategic thinking and problem-solving skills.
• Excellent leadership and team management abilities.
• Demonstrated experience in driving innovation and leading technology transformations.
• Strong understanding of cybersecurity, risk management, and recovery management.
• Excellent communication and interpersonal skills.
• Minimally Bachelor's or advanced degree

• Demonstrate proficiency in managing call center hotlines and ensuring timely follow-up actions.

• Coordinate effectively for funeral arrangements.

• Exhibit versatility in conducting client meetings, whether within the office, on-site visits, or through virtual communication platforms.

• Facilitate the transfer of the deceased to funeral homes.

• Collaborate closely with operations staff and the Finance Team.

• Undertake any additional ad-hoc duties as assigned.

Kindly whatsapp to 98894141 to apply !

Jay

Job Description:

Are you an experienced sales leader with a passion for making a significant impact in the education sector? Do you excel in achieving and surpassing sales targets while inspiring and leading a team? If so, this is the perfect opportunity for you!

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Sales Director to lead our Education Sales team. The Sales Director will play a crucial role in guiding and supervising our Education Sales Consultants, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Leadership: Provide strategic leadership to the Education Sales team, setting clear objectives and fostering a collaborative and high-performance culture.
• Team Management: Supervise, motivate, and mentor Education Sales Consultants to achieve individual and team sales targets.
• Sales Strategy: Collaborate with the Marketing, Operation & Academic teams to develop and implement effective sales strategies and campaigns.
• Market Positioning: Stay informed about industry trends and competitor offerings to position ULC as the preferred language education provider.
• Training and Development: Conduct regular training sessions and professional development activities to enhance the sales skills and product knowledge of the sales team.
• Performance Analysis: Monitor and analyze sales data, providing insights and recommendations for continuous improvement.
  

Requirements:

• Proven Leadership: Demonstrated leadership experience in a sales role, preferably in the education or language training industry.
• Sales Expertise: Strong negotiation and closing skills, with a track record of meeting and exceeding sales targets.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse clientele.
• Motivational Leadership: Inspiring and results-oriented, with a passion for driving sales and achieving success.
• Collaboration: Ability to work independently and collaboratively, fostering a team-oriented environment.
• Language Proficiency: Proficiency in both written and spoken English & Mandarin, additional language proficiency is a plus.
• CRM Experience: Familiarity with Hubspot CRM systems or other sales software is advantageous.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Job Description:

· In-charge of regional sales by Analysis, develop and implement sales strategies alignment with business objectives to achieve revenue and growth goals

· Build strong relationships with stakeholders to develop and expand new business opportunities

· Setting up business plans and formulating budgets, forecast and performance reports.

· Build, mentor, and inspire a high-performing sales team to excel and to meet sales target

· Any adhoc duties assigned by the Management

Requirement:

• Minium Bachelor’s degree in any fields
• At least 10 years of demonstrable working experience
• Strong sales background with proven revenue track records
• Possess good network and strong knowledge of the regional markets will be advantageous
• Good business acumen with excellent sales and negotiation skills
• Strong leadership and team-building skills, with the ability to motivate and guide
• Excellent written, oral, presentation and facilitation skills
• Executive presence, able to quickly establish personal credibility and demonstrate expertise
• Strong proven analytical, conceptual and strategic skills; able to foresee the market potential and develop strategies to grow the business
• Highly motivated, persistent and results driven attitude individuals