Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Duties and Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Who we are looking for:

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Knowledge of programme design, implementation, and evaluation
• Strong interpersonal, communication, and leadership skills
• Ability to work independently and as part of a team, and to manage multiple tasks and priorities

Working hours:

• 5.5 work week
• Up to 44 hours
• Weekday (9am to 6pm)
• Saturday (9am to 1pm)

The position of Programme Executive at Sathya Sai Social Service for a one-year contract.

We regret that only shortlisted applicants will be notified.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job responsibilities

· To be responsible for the preparation of report required by principal and internal stakeholders

· Be responsible on minutes taking and timely submission.

· To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

· To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

· Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

· Preparation of the WIP summary for monthly meeting.

· To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

· Ensure all repair orders and invoices are kept in order.

· Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Essential Duties & Responsibilities:

· Manage the day to day email communication with customers and distributions

· Provide quality customer service through reviewing, assessing and providing the response in a timely manner

· Work with different business units to provide a one stop solution to the customers

· Resolve feedback or issues raised by customers or operation team

· Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

· Delivery professional and high-quality service experience.

· Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.

· Proactively attend to customers’ feedback and challenges in a professional manner.

· Drive efforts to improve operational processes and systems.

· Perform any other duties and responsibilities as and when assigned by Management.

Education and/or Experience:

· Possess at least 3 GCE O levels with credit in English language.

· Minimum 6 months of experience working in a contact center industry or customer service experience in a high-volume, multi-channel Customer Experience and/or Customer Service function.

· Adequate telephone skills and proper etiquette.

· Able to work in a fast-paced environment due to high volume of inquiries.

· Effective in problem solving

Our client is manufacturer and distributor of commercial and passenger vehicles, industrial equipment.

Currently they are hiring Executive, Technical Service.

Working hour: Monday to Friday: 08:30 AM - 05:30 PM & Alternate Saturdays: 08:30 AM - 12:30 PM

Location: Senoko Rd - Company bus at 08:00 AM from Admiralty MRT - the bus stop opposite Exit C or public bus 981 from bus stop opposite Sembawang station B58219

Job Scope:

· Technical expert to Support Workshop day to day issues

· Administer warranty submission for vehicles.

· Safe keep and proper account for all physical items under warranty claim

· Act as the main coordinator for the assigned products in tracking & submitting documentations for items under warranty for all service centers with principals

· Handle warranty audit with internal auditor and auditors from the principals

· Monitor and provide status on technical recalls.

· Submit technical reports for principals.

· Provide technical advice for workshop.

· Discuss technical failure with principals & cross functions.

· Analyse cause of failure to propose local solutions when principals’ resolution is not favourable

· Prepare and conduct technical training for technicians.

· Work with training institutions for internship and training program

· Assist in studying and computing costing for Service Contracts.

· Performs ad hoc duties as assigned by Superiors.

Requirements:

· Relevant qualification with Automotive Engineering

· MS Office Skills & Maximo (advantageous)

· Relevant experience in automotive repair and technical service, warranty administration with SOP and documentation, technical investigation and report writing

· Able to handle basic negotiation between principals and internal stakeholders

Interested candidates, who wish to apply for the above position, please click the “Apply now”.

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No: 01C4394
EA Personnel No: R2199890
EA Personnel Name: LEE KIM HOU

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Main Purpose of Job :
The Service technician is the specialist when it comes to scheduled maintenance, defined assembly and
standard repairs. His work is of the highest quality, professionalism and efficiency.
He carries out his tasks independently and in doing so contributes significantly to the preservation of the value
of the customer's vehicle.
He supports his team colleagues, e.g. the system technician, in performing comprehensive or complex work or
repairs on vehicle systems such as the power train, comfort or safety systems.

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Essential Duties & Responsibilities:

· Manage the day to day email communication with customers and distributions

· Provide quality customer service through reviewing, assessing and providing the response in a timely manner

· Work with different business units to provide a one stop solution to the customers

· Resolve feedback or issues raised by customers or operation team

· Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

· Delivery professional and high-quality service experience.

· Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.

· Proactively attend to customers’ feedback and challenges in a professional manner.

· Drive efforts to improve operational processes and systems.

· Perform any other duties and responsibilities as and when assigned by Management.

Education and/or Experience:

-Possess at least 3 GCE O levels with credit in English language.

· Minimum 6 months of experience working in a contact center industry or customer service experience in a high-volume, multi-channel Customer Experience and/or Customer Service function.

· Adequate telephone skills and proper etiquette.

· Able to work in a fast-paced environment due to high volume of inquiries.

· Effective in problem solving

Responsibilities:

• Handling social work matters to ensure social care needs for seniors and family members are met holistically.
• Supports planning and implementation of programmes
• Provide psychosocial assessment, intervention and case management to clients
• Develop and implement new community development initiatives
• Network with community stakeholders such as Agency for Integrated Care, Social Service Organisations and Restructured and Community hospitals for effective care integration
• Ensure smooth execution of the Caregiver Training Programme including administering the curriculum and training schedules.

Requirements:

• Degree in Social Work
• Registered with Singapore Association of Social Work
• At least 5 years of related experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button and send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handling customer order process.
• Provide quality customer service support to customers over e-mail and phone.
• Manage the customer enquiries or issue with monitor and reply on email correspondence.
• Able to check all the information of documents like receipts, amounts and records all are tally and correct.
• Able to handle all customer incoming enquiries
• Able to handle daily sales order
• Communicate with other departments to fulfil customer's order
• Able to perform allocation of stocks and arrangement delivery for customers’ orders

Requirements:

• Minimum Diploma and above
• Excellent in communication skills, good personality
• Experience in SAP or HANA
• Experience in Manufacturing/ Service Centre industry is an advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button and send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

What you’ll do as a Customer Support Associate!

Serving as the voice of our institution, you will be integral to deliver

exceptional customer service. You will attend to customer's enquiries and

appointment requests via phone calls, email correspondence and live chat in

a prompt and professional manner.

You will need to liaise with internal and external departments or escalate

problems tactfully to facilitate the effective resolution of problems when

necessary.

Skills crucial to success in this role!

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette
• Passion for service excellence
• Computer literate, with good typing and active listening skills
• Ability to attend to enquiries from Mandarin-speaking customers will be an advantage
• A strong team player and able to work in a fast-paced and dynamic environment
• Able to commit to 5.25 days (Alternate Saturday) workweek schedule; Staff will be rostered to work on half day Saturday schedule

Note:

• Candidates with relevant years of experience could be considered for a senior role.
• Candidates will be working in Contact Centre office in Woodlands Polyclinic

Preferred Qualification!

•  GCE 'O' Level or Diploma (Polytechnic)

Why you should join us!

National Healthcare Group Polyclinics is under the National Healthcare

Group, a leader in public healthcare in Singapore and recognized at home

and abroad for the quality of its medical expertise and facilities. Become a

part of the group where you will be offered a diversity of career options and

advancement opportunities in different institutions within the NHG clusters.

We care for our employees and foster a culture anchored on our core values

as shown below:

People-Centredness:

We value diversity, respect each other and encourage joy in work.

Integrity:

We commit ourselves to the highest standards of ethical conduct.

Compassion:

We care with love, humility and empathy.

Stewardship:

We are responsible for the care of our people, patients and population.

We ensure our employees’ wellbeing is taken care of while giving their best

at work.

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

- Contract (renewable and conversion to perm based on performance and headcount availability)

- Up to $2500 + VB

- Depot Road

- Mon – Fri; 8.00am – 5.30pm

Job Responsibilities:

• Liaise with clients on training schedule for their employees.
• Arrange training facilitators based on clients' requirements and formalize training schedule.
• Ensure logistics and administrative arrangement are well planned and in place prior to the start of training.
• Collate and analyze feedback received from participants.
• Submit feedback report within the timeline and follow-up on feedback, where applicable.
• Collate reports from Trainers
• Administer procurement and process invoices promptly.
• Maintain records and efficient monitoring of all training sessions.
• Any other training or administrative related matters which may be assigned by the manager from time to time.

Salary:

• Up to $2500 + VB

Period:

• 1-year renewable contract

Working Hours:

• Mon – Fri; 8.00am – 5.30pm

Location:

• Depot Road

Requirements:

• A team player with ability to deliver work in an accurate and timely manner.
• Good communication skills, both written and spoken English
• A quick learner, able to work independently.
• Good with Excel.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description:

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan
• Execute group therapy programme and activities for patients
• Participate in multidisciplinary case discussions
• Plan and execute group therapy programme and activities for patients
• Able to assist patients who display behavioural issues
• Review and revise programme schedule for therapy program with proper documentation
• Have knowledge of dementia issues and able to manage patients who display behavioral problems.
• Foster close and warm relationships with patients’ families and caregivers

Job Requirements and Qualifications:

• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years of working experience in a hospital or eldercare institution

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|