Total 124,130 service engineer job vacancies in Malaysia

Service Engineer Requirements

1. Job Description:
   1. Drafting of boiler machine, ducting and piping layout plan.
   2. Calculation of project materials
   3. Commissioning and servicing of boiler & thermal oil heater.
   4. Conducting JKKP inspection, attend to JKKP officer
   5. Engineering project supervision and quality inspection

1. Academic qualification and skill sets:
   1. Bachelor degree in Electrical / Mechanical /Energy Related Engineering
   2. Computer & other skills:
      1. AUTOCAD
      2. MS Office, VISIO, ACCESS will be added advantages
   3. Added advantages for below skills:
      1. Qualified Boilerman
      2. Confined space training
      3. Job Safety Analysis
      4. Other Safety courses
   4. Good planning/organizing and inter-personal skills
   5. Service report, operation manual writing skills

1. Competency experiences:
   1. 1-2years working experience on engineering servicing industries
   2. 1-2years working experiences in factory but keen on engineering services
   3. Leader/ supervisor of service team
   4. Added advantages for experience on:
      1. Working with /servicing for pressure vessels or boiler
      2. JKKP requirements, inspection procedure
      3. DOE requirements

1. Personal characteristics:
   1. Strong interest on:-
      1. Learning new knowledge / skills
      2. Problem solving
   2. Able to work under pressure
   3. Strong deadline mindset, customer first thinking.
   4. High cost consciousness

1. Other requirements:
   1. Willing to work on holidays, and emergency on call basis(occasional)
   2. Regular travelling

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Roles

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards.
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution.
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely.
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices.
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification.
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services.
• Develop and maintain project documentation, including technical specifications, schematics and user manuals.
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report.
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades.
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase.

Qualifications

1. Diploma or Bachelor’s degree in any related engineering field.

2. Fresh graduate or 2 years of experience in any engineering field.

3. Strong interpersonal skills and confident.

4. Excellent verbal and written communication skills to work comfortably with people at all levels.

5. Results-oriented, self-motivated, energetic, professional, reliable, and a team player.

6. In-dept technical knowledge in engineering field.

7. Technical minded, attentive learner and detail-oriented.

8. Problem solving skill.

9. Able to travel locally and overseas.

Perks & Benefits

• Personal leave
• Personal development opportunities

Responsibilities

• To provide sales and services to existing and prospective customers
• To provide Industrial water treatment plant solutions and improvement plans to customer.
• Respond to customer complaints in a timely manner.
• Plan, Organize and Control task for Engineers, Supervisors and Technicians
• Support superior offices in the Planning, Organizing and Controlling of Supervisors and Technicians
• Prepare, schedule, coordinate and monitor assigned service orders.
• Attend site visit, as and when required, and interact with existing and prospective customers with the aim of securing business orders.
• Delegate tasks to team members according to their individual skill sets, experience and abilities to ensure efficient completion of the work orders.
• Undertake assignments, ad-hoc tasks and related duties as and ehrn required.
• Participate in ISO 9001, ISO 14001 and ISO 45001 activities.

Requirements

• Fresh graduates are encourage to apply
• Minimum 1 to 2 years for Junior , 3 to 4 years working experience in Industrial Water Treatment System for Senior positions.
• Preferably with basic / intermediate knowledge of Electrical Controls and Mechanical Operation on waste water / ultrapure water environment
• Bachelor's Degree (Science / Engineering/Technology).
• Basic knowledge of relevant laws and legislations which are enforced by Department of Environment and Department of Safety & Health.
• Candidates must have own transport and with valid car driving license.
• Willing to travel and with good communication & leadership skills.
• Working experience with ISO 9001, ISO 14001 and ISO 45001 standards.
• Competent person with CePIETSO (BP,PCP) Certified Environmental Professional in Industrial Effluent Treatment System will be added advantage.
• Candidate require to work in Penang & Kulim site.
• Candidate fluent in mandarin preferred as role requires to deal with mandarin speaking clients

Perks & Benefits

• Career Development and Opportunities
• Medical & Personal Insurance Benefit
• Personal leave

Overview

AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location:

1. KL City Centre (TRX)

Job Responsibilities:

• Main purpose of Service Ambassador is to relief to the Branch Manager, assumes responsibilities related to both operational and customer service aspects within the branch.
• Promote company products to customer to achieve target set by Company.
• Maintain and deliver excellent quality of customer service to internal and external customer.
• To ensure efficient and productive counter service operations.
• Fully adhere to operation requirement for branch operations.
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers.
• To ensure confidentiality, integrity & availability of all AEON's information assets are protected.
• To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines to immediate superior.
• To ensure efficient and productive counter service operations

Job Requirements:

• Strong interpersonal and communication skill
• Supervising and monitoring skill
• Passionate and self-driven.
• Minimum SPM with 5 years of Hospitality experience (Airlines & Hotel).
• Working experience in Sales & Service will be an added advantages.
• Good in selling, negotiation and promotion skills.
• Have own transportation.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to work on shift, public holiday and on weekends.
• Willing to travel and work independently under pressure.

Perks & Benefits:

• Personal leave
• Dental
• Miscellaneous allowance
• Medical, Loans
• Parking
• Vision
• Business (e.g. Shirts)

Benefits

• EPF
• SOCSO
• Medical
• Annual Leave
• Dental
• Parking
• Loan

KEY REPONSIBILITIES :

•⁠ ⁠INSTALLATION OF EQUIPMENT

•⁠ ⁠MAINTENNACE AND REPAIR

•⁠ ⁠TROUBLESHOOTING

•⁠ ⁠CUSTOMER SUPPORT

•⁠ ⁠REPORTING

•⁠ ⁠TOOLS & EQUIPMENT MANAGEMENT

•⁠ ⁠SAFETY COMPIANCE

FROM 18 - 30 AGE (MALE)

RM2000.00 - RM2600.00

NUMBER OF VACANCY : 1

TRAINING WILL PROVIDED

BASIC OF ENGLISH / BAHASA MELAYU

PHYSICAL STAMINA PRIORITY

TIME MANAGEMENT

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Working Hours

• Monday to Friday 8am-5pm
• Saturday 8am-12pm (Alternate)

What will you do?

• Engage with our customers through friendly follow-ups on WhatsApp or by phone, providing personalized service every step of the way!

Do you meet the requirement?

• Detail-oriented with strong focus on accuracy and precision in every task
• Outgoing, cheerful and patient

Perks & Benefits

• Full attendance allowance
• EPF, SOCSO, EIS
• Medical benefit
• Personal accident insurance
• Casual dress code
• New Year bonus
• Performance bonus
• Company trips
• Yearly increment

Job scope as follows:

• Candidate are required to execute and perform project or service coordination on assignment basis at customer premises.
• Provide troubleshooting, diagnosis & repairing works on of fluid handling equipment and mechanical rotating related equipment.
• Generate and issue troubleshooting, diagnosis and service report to customer.
• Follow up and obtain approval from customer to execute repair and service activities.
• Assist and pre-arrangement with customer’s for field service activities.

Requirement:

• Candidate with general understanding of mechanical, piping and electrical engineering and fluid handling equipment and experience will be added advantage
• Able to communicate in English / Bahasa and Mandarin
• Possess good customer service with positive mindset.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering, Engineering (Industrial), Engineering (Mechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Engineering - Industrial or equivalent.
• Relevant experience without certificate may also apply.
• With experience in repair and troubleshooting on pumps will be added advantage.
   

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Requirements:

1. Degree in Electrical / Electronic Engineering / Mechanical (experience in the field of Drive and PLC (Programmable Logic Controllers) related to process and engineering service industry and electrical circuitry)
2. Willing to travel to any location within Malaysia or overseas at short notice
3. Ability to work in an intercultural team
4. Minimum of 2 years working experience preferably in related field or industry (Crane /Port Industry)
5. Fresh graduates are encouraged to apply

Job Description:

1. Troubleshoot and repair hoisting system, anti-sway system, wheel turn system, gantry system, spreader system and all types of brakes on the cranes.
2. Troubleshoot, repair, adjust and modify (electrical, mechanical and hydraulic system)
3. Service support team for crane breakdown
4. Housekeeping and upkeep of workplace and machineries

Perks & Benefits

• Allowance (travel /outstation)
• Hospitalisation & Surgical Insurance
• Group Personal Accident
• Company Panel Clinic
• Accommodation in Klang (for single staff only)
• Opportunity for training at HQ (Sweden/Germany)

Responsible in day to day coordination function of entire Logistic Activities in order to ensure accurate and timely shipment pick-up and delivery, loading and unloading to both consignor and consignee.

Responsibilities:

• • Covers all logistics activities on an operational basis for Malaysia and Thailand.
  • Ensure logistics workload monitored well and under control.
  • Work closely with the trucking department.
  • Quick responding to customers needs or questions while executing the shipment coordination jobs.
  • Willingness and readiness to undertake additional tasks within ability to support and execution.

Requirement:

• • Familiar with export and import procedures especially Thailand and Malaysia.
  • Knowledge of computer based logistics systems.
  • Ability to communicate clearly via phone and writing.
  • Preferable Transport Executive specializing in logistics / shipping line.
  • Conversant and fluent in written and spoken in Bahasa Malaysia, English or Mandarin.
  • Work based in Section 25 Shah Alam.
  • Full time positions available.

Perks & Benefits

• Open culture
• Personal development opportunities
• Paid training and development

Working Hours

• Monday to Friday 8am-5pm
• Saturday 8am-12pm (Alternate)

What will you do?

• Engage with our customers through friendly follow-ups on WhatsApp or by phone, providing personalized service every step of the way!

Do you meet the requirement?

• Detail-oriented with strong focus on accuracy and precision in every task
• Outgoing, cheerful and patient

Perks & Benefits

• Full attendance allowance
• EPF, SOCSO, EIS
• Medical benefit
• Personal accident insurance
• Casual dress code
• New Year bonus
• Performance bonus
• Company trips
• Yearly increment

Position Summary:

We are seeking an Customer Service Associate to join our dynamic team. The ideal candidate will support Operations Support Analysts, back office personnel, support staff, and IT teams, ensuring smooth operations and achieving the highest customer satisfaction. This role requires excellent communication, problem-solving, and teamwork skills, with the ability to work independently and take ownership of tasks.

Key Responsibilities:

• Provide immediate support and troubleshooting for customer issues across various communication channels, including phone, email, WhatsApp, SMS, and Telegram.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Answer incoming calls and support clients with their inquiries.
• Document processes and interactions with customers accurately.
• Collaborate with other departments to ensure customer issues are resolved.
• Use sufficient product knowledge to acknowledge and address customer concerns.
• Direct customer inquiries to relevant departments for further assistance.

Essential Skills:

• Strong verbal proficiency in English; additional language skills Bahasa Malaysia, Chinese are a plus.
• Sound communication skills with the ability to listen actively and respond effectively.
• Problem-solving skills with a customer-focused and quality-driven mindset.
• Positive attitude, accountability, and adaptability to work in a fast-paced environment.
• Reliability, flexibility, and attention to detail.
• Empathy, conflict resolution, and the ability to use positive language.

Competencies:

• Customer focus and quality assurance.
• Strong accountability, problem-solving, and a positive approach to challenges.
• Effective communication and critical thinking skills.
• Patience and self-control in stressful situations.
• Ability to demonstrate empathy and provide a supportive experience for customers.

Tools and Technology:

• Proficiency in help desk software, phones, chatbots, and video communication tools.
• Familiarity with shared project management and internal communication tools.
• Experience with customer service reporting and assessment tools.
• Access to a self-service knowledge base for FAQs and onboarding.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

Job brief

• We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.
• Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. 
• Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.

Responsibilities

• Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
• Manage and oversee the dealership’s workflow and schedule
• Call customers to advise them about service changes or car pick-up times
• Maintain positive customer relationships to ensure repeat business

Perks & Benefits

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

 REQUIREMENTS

• Must possess at least SPM, Diploma, Advanced Diploma, or Higher/Graduate Diploma in any field is required.
• A customer service-oriented mindset with a passion for helping others.
• Problem-solver who can communicate solutions clearly, both verbally and in writing.
• Flexibility to work shifts, including both day and night schedules.
• Fluent in English and Bahasa Malaysia.
• Customer service experience is an added advantage.

KEY RESPONSIBILITIES 

• Handle a high volume of inbound calls efficiently and professionally.
• Respond to customer feedback and inquiries with a friendly and proactive approach.
• Deliver exceptional, timely support to our clients by maintaining a high standard of service.
• Manage various channels, including calls, emails, live chats, social media including Facebook, Twitter, Instagram and Whatsapp.
• Ensure that customer queries are handled thoroughly and accurately to the customers satisfaction.
• Enter and update customer information in the system to maintain accurate records.
• Uphold strict customer data privacy policies.
• Must be able to work on a 24/7 rotation basis.
• Adaptability to various ad hoc tasks as needed.

WHY JOIN US

• Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
• Rest easy with our group term life coverage, providing you with security and assurance.
• Stay energized with meal allowances that keep you fueled throughout the day.
• An in-house futsal court, badminton court, plus a gym for post-work workouts.
• A variety of fun-filled events and gatherings to unwind.
• Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• Dental insurance
• Paid training and development

Working Hours

• Monday to Friday 8am-5pm
• Saturday 8am-12pm (Alternate)

What will you do?

• Engage with our customers through friendly follow-ups on WhatsApp or by phone, providing personalized service every step of the way!

Do you meet the requirement?

• Detail-oriented with strong focus on accuracy and precision in every task
• Outgoing, cheerful and patient

Perks & Benefits

• Full attendance allowance
• EPF, SOCSO, EIS
• Medical benefit
• Personal accident insurance
• Casual dress code
• New Year bonus
• Performance bonus
• Company trips
• Yearly increment

Position Summary:

We are seeking an Customer Service Associate to join our dynamic team. The ideal candidate will support Operations Support Analysts, back office personnel, support staff, and IT teams, ensuring smooth operations and achieving the highest customer satisfaction. This role requires excellent communication, problem-solving, and teamwork skills, with the ability to work independently and take ownership of tasks.

Key Responsibilities:

• Provide immediate support and troubleshooting for customer issues across various communication channels, including phone, email, WhatsApp, SMS, and Telegram.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Answer incoming calls and support clients with their inquiries.
• Document processes and interactions with customers accurately.
• Collaborate with other departments to ensure customer issues are resolved.
• Use sufficient product knowledge to acknowledge and address customer concerns.
• Direct customer inquiries to relevant departments for further assistance.

Essential Skills:

• Strong verbal proficiency in English; additional language skills Bahasa Malaysia, Chinese are a plus.
• Sound communication skills with the ability to listen actively and respond effectively.
• Problem-solving skills with a customer-focused and quality-driven mindset.
• Positive attitude, accountability, and adaptability to work in a fast-paced environment.
• Reliability, flexibility, and attention to detail.
• Empathy, conflict resolution, and the ability to use positive language.

Competencies:

• Customer focus and quality assurance.
• Strong accountability, problem-solving, and a positive approach to challenges.
• Effective communication and critical thinking skills.
• Patience and self-control in stressful situations.
• Ability to demonstrate empathy and provide a supportive experience for customers.

Tools and Technology:

• Proficiency in help desk software, phones, chatbots, and video communication tools.
• Familiarity with shared project management and internal communication tools.
• Experience with customer service reporting and assessment tools.
• Access to a self-service knowledge base for FAQs and onboarding.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development