Total 108,684 service engineer job vacancies in Malaysia

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Overview:

We are currently seeking an experienced Service Engineer/Technician to join our team. As a Service Engineer/Technician, you will be responsible for providing technical support and service to our customers. This includes preparing service and technical reports in writing, lodging technical breakdown reports to the Technical Support portal, and attending to premises for Endoscopy, including installation, breakdown/troubleshooting, and service at the customer's site.

Key Responsibilities:

• Prepare service and technical report in writing
• Lodge technical breakdown report to Technical Support portal, follow-up, and close the case upon completion
• Attend to premise for Endoscopy, including installation, breakdown/troubleshooting & service at customer’s inclusive of systems applications, operating system support, applications support, software support, technical support, and troubleshooting.
• Communicate daily with customers to ensure resolution and proper follow‐up leading to acceptable customer satisfaction levels.

Requirements:

• Minimum Diploma or Degree in Biomedical, Electrical/Electronic Engineering or equivalent.
• Able to provide technical solutions to customers in a timely manner
• Able to travel extensively throughout the whole of Malaysia
• Must have own car as transport
• Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule
• Willing to travel periodically to support business needs.
• Good command of English and Bahasa Malaysia
• Able to communicate efficiently with customers

Perks & Benefits

• Above standard EPF Employer Contribution
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (LRT Taman Jaya)
• Medical & Insurance coverage
• Open culture
• Personal development opportunities
• Dental insurance
• Fitness membership

Job Responsiblilities

•  You are important for troubleshooting, installation, maintenance and service repair needs on designated equipment.
• You are important for conducting preventative maintenance service as per given schedule
• You are needed to keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• You are needed to participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
• You are needed to train clinical staff for designated equipment.

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Electrical/Electronic) or equivalent.
• Required language(s): English (must be able to converse fluently) and Bahasa Malaysia
• Must be willing to work in PUCHONG
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Non invasive cardiology equipments, patient monitoring, fetal monitors, AED, Defibrillators, Good verbal and oral communications, Good customer service
• Experienced in diagnosing and repairing Medical Equipments, electromechanical, and/or electronic equipment.
• Preferably Junior Executive specialized in Engineering - Electronics/Communication or equivalent.
• Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback.
• Must be willing to travel.
• Full-Time position(s) available.
• Fresh graduate may also apply

Perks & Benefits

• Commission and bonus
• Fixed Allowance
• Meal Allowance
• Car Allowance
• Medical Benefit
• Dental Benefit
• Paid training and development
• Compassionate leave

概述：

我們目前正在尋找經驗豐富的服務工程師/技術人員加入我們的團隊。作為服務工程師/技術員，您將負責為我們的客戶提供技術支援和服務。這包括準備書面服務和技術報告、向技術支援入口網站提交技術故障報告以及前往內視鏡檢查場所，包括在客戶現場進行安裝、故障/故障排除和服務。

主要責任：

• 準備書面服務和技術報告
• 向技術支援入口網站提交技術故障報告，跟進，完成後關閉案例
• 參與內視鏡檢查的現場工作，包括客戶的安裝、故障/故障排除和服務，包括系統應用程式、作業系統支援、應用程式支援、軟體支援、技術支援和故障排除。
• 每天與客戶溝通，以確保解決方案和適當的後續行動，從而達到可接受的客戶滿意度。

要求：

• 生物醫學、電機/電子工程或同等學歷的最低文憑或學位。
• 能夠及時為客戶提供技術解決方案
• 能夠走遍整個馬來西亞
• 必須擁有自己的汽車作為交通工具
• 願意靈活工作時間，包括晚上、週末和假日，以及支援 24/7 日程安排所需的緊急非工作時間
• 願意定期出差以支援業務需求。
• 良好的英語和馬來語能力
• 能夠與客戶進行有效的溝通

津貼和福利

• 高於標準的 EPF 雇主繳款
• 津貼（旅費、交通費等）
• 附近的公共交通工具（LRT Taman Jaya）
• 醫療和保險範圍
• 開放文化
• 個人發展機會
• 牙科保險
• 健身會員資格

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso

Responsibilities:

• Installs and repairs electronic equipment, such as Thermal Transfer Printer, Direct Thermal Printer, Inkjet Printer, CIJ, Scanner & RFID Devices
• Study blueprints, schematics, manuals, and other specifications to familiarise installation procedures & maintenance/service
• Setup or installation of equipment according to manufacturer's specifications.
• Operates system to demonstrate equipment and to analyze malfunctions.
• Required to be onsite for servicing and repairing works.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
• Possess at least SPM, Certificate, Diploma or equivalent field.

Requirements:

• Fresh High School or Diploma holders are encouraged to apply
• Eagerness to learn the knowledge on equipment control and troubleshooting methods/skills.
• Good analytical and problem solving skills.
• Customer oriented and effective communication skills.
• Basic Computer knowledge & skills are required

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Learn from World Leading Companies for Bar Code & RFID and latest technologies

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Job Scoop

1.      Prepare Quotation for ocean freight, sea freight and custom clearance

2.      Check the freight cost

3.      Follow up on booking

4.      Place booking

5.      Prepare S/I, HBL and MBL

6.      Check port system on vessel status

7.      Check port system on container status

8.      Co-respondance with oversea agent on enquiry and booking

9.      Follow up shipment status with customer

Requirement

1.      Good inter-personal skills

2.      Good communication skills

3.      Willing to learn

4.      Polite and hardworking

5.      Able to speak mandarin

6.      Quick learner

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.

Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:

Responsibilities:

• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels

• Resolve customer complaints brought to your attention

• Create policies, procedures and oversee the customer service processes

• Conducting surveys and writing reports based on customer feedback on products and services

• Ensure compliance are met along with the business regulations, and take appropriate action when necessary

• Analyze internal operations and identify areas for process enhancement

• Answering client correspondences through email, social media and via telecommunication

• Relaying extensive product information to customers

• Managing orders, stocks and ensuring their prompt delivery

• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed

• Create filing system for customer records, including contact information, purchases and billings.

• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

Requirements:

• One or more years of experience in executive leadership roles

• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage

• Good interpersonal, written and oral communication skills

• Able to lead the team to promote excellent customer service

• Ability to diagnose problems quickly and foresee potential issues

• Creating policies and procedures on customer service process

• Possess excellent product knowledge to enhance customer support

• Conduct quality assurance surveys with customers and provide feedback

• International business experience

Job Description

1. Attend to customer enquiries via call, social media platform and chat application.

2. Research and network with reliable coach rental company for partnership.

3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements.

4. Execution of paper work (from quotation, reservation, payment follow up to invoicing).

5. After sales follow up.

6. Onsite visit when necessary.

Requirements

1. Diploma / Degree in Tourism management / Business admin & Management or equivalent to a business-related field.

2. Excellent command of spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.

3. Experience in Bus / Coach rental industry is a must.

4. Experience in airline ticketing and customer service role will be an added advantage.

5. Outspoken & soft spoken person.

6. Good follow up skill and highly attentive to enquiry.

7. Comfortable working with computer and mobile phone in long hour

8. Basic computer skill (Outlook, excel, Wordpress)

9. Willing to travel when necessary

10. Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)

Perks & Benefits

• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities

The Waiter serves to assist with the daily food service operations within the senior living community, ensuring a high standard of service, resident well-being, and compliance with safety and dietary requirements. The Waiter’s responsibilities include, but shall not be limited to: 

• Greet customers and present menus. 
• Make menu recommendations and answer questions regarding food and beverages. 
• Take customer orders accurately and efficiently. 
• Deliver orders to the kitchen and ensure accuracy and timeliness of delivery. 
• Serve food and beverages to customers in a timely with great hospitality. 
• Check customers’ satisfaction and attend to requests for additional services, such as ordering dessert or taking extra orders. 
• Process payments and handle cash and credit card transactions. 
• Ensure cleanliness of tables and dining areas. 
• Assist in maintaining an inventory of supplies and equipment. 
• Follow safety and sanitation policies and procedures. 
• Carry out other tasks as instructed by the F&B Team Leader. 

Perks & Benefits

• Employee equity
• Flexible working hours
• Medical insurance

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. 

Responsibilities:

• To complete daily duty on time.
• To provide and support customer service.
• To handle all online enquiries promptly, accurately and professionally.
• Ensuring high quality solutions are delivered on time to customer.
• Responsible to consult customer's negative emotions and handle customer complaint.
• Responsible for the interact in social media. 

Requirements: 

• Possessed a minimum of SPM qualification. 
• Fresh graduates are welcome too 
• Computer literate and proficient in Microsoft Office. 
• Experience in online customer service or complaint handling is preferred 
• Required languages in English and Mandarin 
• Fast learner, strong communication, interpersonal skills, motivated, positive attitude, willing to work in team 
• Must be able to work on shift or night shift, including weekends and Public Holidays. 
• Ability to coordinate and adapt; experience in after sales service is preferred 
• Responsible and able to work without supervision when necessary.

Perks & Benefits 

• Allowance
• Nearby public transport
• Central location
• Casual dress code

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso