Total 104 job vacancies by Everpool Recruitment Limited

Team Manager – Ipswich – Remote
Monday to Friday
Full Time, Permanent
37.5hrs per week
£33,000 - £35,000

** Role offers fully remote working but candidates required to live in Ipswich or the wider East Anglia region**

The Team Manager is responsible for the performance & achievement of SLA’s, providing leadership to a team of Health Practitioners (HP’s) and non-clinical employees, driving compliance, consistency and quality whilst striving for the best possible customer experience.

Designed to create a strong performance driven, and claimant focused culture that supports our values in delivering consistent, robust and quality assessments whilst developing and protecting our reputation. Using management information to drive performance, such as average assessments per day, average assessment duration, slot outcomes etc.


Key Activities

- Jointly monitoring performance to identify trends/risks/development opportunities. Creating & executing appropriate plans in line with the relevant HR policies where necessary.
- Support Resource Managers in the planning activity, allocation of resource in line with DWP forecast, and effective booking policies to assist in the achievement of SLA’s and KPI’s.
- Monthly 1-2-1 with team members.
- Cascading information to Team Members through Daily meetings/huddles with all staff.
- Delivery of monthly team meetings including operational updates.
- To promote joint working and maximise the local relationships Clinical and Non-Clinical employees alongside the engagement structure.
- Responsible for onboarding new employees into the business from offer acceptance including welcome calls and regular touch points as per the onboarding process and ensuring the day 1 induction is completed in line with business expectations.

Other Duties

- Discussing / reviewing/ answering complaints within SLA
- Attendance at Stakeholder Engagement Meetings as and when required
- Review data and implementing changes where necessary to improve claimant journey/experience
- Completing, checking, and approving staff expense, timesheets, annual leave, shopping carts/procurement requests


Job Details

- 37.5 hours
- £33,000 - £35,000
- Monday to Friday, office hours
- Homebased
- Wide range of benefits including 25 days holiday (+ bank holidays and birthday off) and private healthcare.



An effective Team Manager must demonstrate the following skills/behaviours

- Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
- Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
- Strong communicator, with skills & experience of leading diverse/disperse teams
- Professional under pressure
- Focus on succeeding in a challenging, and ever changing environment
- Contribute positively to the organisational culture



So what next?

If you feel the Team Manager position may be for you or you are interested in finding out further information, please contact Joe by email jroberts@everpoolrecruitment.com or call 0151 556 2090. Alternatively, you can apply to this advert and someone from the Everpool team will be in touch.

Field Loss Adjusting People Leader

As a Loss Adjusting People Leader you will be a highly experienced People Leader and will be playing a crucial role in supporting the Director of Adjusting in overseeing and managing the people aspect of the Field Loss Adjusting Team.
This key role within the Adjusting Team management structure will predominantly involve dealing with people management, welfare, attendance, performance of our in-house loss adjusters and maintaining company values, enhancing department culture and philosophies.

Where: Homebased - within this remote position there is an expectation for you to travel to the geographical areas we cover across the UK.
When: 37.5 hours per week
Salary: £45,000pa - £50,000pa DOE plus a company car.
Direct reports: 12

What you will be doing:

- Managing, coaching, and supporting a team of home-based field Loss Adjusters on a day-to-day basis to drive positive engagement, empowerment, setting and reviewing performance objectives to ensure compliance and service standards are met.
- Work in collaboration with the wider management team to maintain and enhance skill sets within the department, encouraging growth, personal development, and professional qualifications.
- Undertake regular performance review meetings to establish clear goals and objectives and to ensure compliance with company and client philosophies (in conjunction with HR, where required).
- Lead the way and support management change and empower employees to innovate.
- Lead or participate in organisational planning, acting as a champion of process and engagement that lead to meeting business objectives.
- Ability to use your skills and experience as a people leader, also drawing on conflict resolution techniques to support team members who may be struggling with personal or work-based issues affecting service delivery and performance.
- Engagement with key stakeholders and HR is considered a critical part of this role; especially in relation to dealing with complex and challenging situations including informal and formal employee-related issues.
- Work closely with Adjusting Management Team regarding resource management and support the recruitment process, engaging with other stakeholders during the interview and onboarding process and beyond.
- Promote company ethics and values to drive positive engagement and empowerment of the team and individuals on a day-to-day basis.
- Develop and enhance department culture to create ‘one team’ aligned with company’s values.

What we need from you:

- Proven experience in a people leadership role, managing a group of employees, multiple or large teams. Remotely would be an advantage.
- Strong communication skills
- Ability to be an active lead and member of a collaborative team and be creative in your approach.
- Proven problem-solving ability and an adaptable communication/ management style to achieve the best resolution.
- Excellent interpersonal and organisational skills.
- Experience in property loss adjusting or similar is desirable.
- Completion of ILM or another management qualification is also desirable.
- Full driving licence due to the nature of this role.

Claims Auditor

This is a fixed term contract for 9 months.

Where: Hybrid with Taunton, TA1 or Stoke, ST5
When: Monday – Friday 09:00-17:30, 37.5 hours per week with flexibility in relation to business needs.
Salary: £22,500 - £25,000 DOE

What will you be doing:

- Conducting internal audits (electronic and file-based) to assess and providing independent assurance that that the claim risk management, governance and internal control processes are operating effectively.
- Carrying out all aspects of internal audits and disputing reviews across audit and credit control in line with direction from the Business Standards Manager.
- Preparing and presenting reports (verbal and written) that reflect the audit results and findings of dispute reviews, following Company values in a professional, clear and concise manner.
- Expediting responses from internal/external stakeholder to prevent debt going over 120 days
- Conducting follow up audits and monitor remedial action.
- Identifying risks and opportunities to improve and make recommendations to help manage and control such risks and support the business’s approach to continuous improvement.
- Maintaining open communication with management and auditees.
- Conducting any reviews or tasks requested by management, provided such reviews and tasks do not compromise the independence or objectivity of the internal audit function.

What do we need from you:

- Experience in working within insurance industry
- Experience in claims adjusting
- Experience in dealing with complaints and compensations
- Excellent organisation and communication skills
- CILA Qualified or working towards
- Ability to manipulate large amounts of data and to compile detailed reports.
- Ability to work under pressure
- Ability to work quickly without compromising quality as this is a key attribute
- Be adaptable to change

Admin/Receptionsit Role

Salary: £12.44ph - £22,640 - Full time 35 hours per week

Location: Liverpool Hours: Monday – Friday – 9am-5pm

Qualifications and Experience:

Desirable

- GCSE in Maths and English
- NVQ Level 2 in Business or Administration

Administration Duties:

- Admin – Emails and answering calls
- Provide admin support to the organisation i.e typing up documents, inputting information, excel, PowerPoint presentations.
- Create and maintain effective filing system.
- Order and maintain office supplies, as well as raising purchase orders.
- Process application forms.
- Relay information to stakeholders.
- Assist in organising social, training, or fundraising events.
- Set up meetings and take minutes.
- Set up travel arrangements for staff.
- Process time sheets.



Reception Duties

- Manage switchboard calls and messages.
- Review and update contact lists.
- Manage visitors and visitor’s book.
- Manage incoming and outgoing post.
- Monitor general inbox.
- Log health and safety checks.
- Coordinate meetings and help provide special requirements for meetings.
- General office duties: Open and close
- Monitor office area.
- Order and replenish office sundry supplies.
- Staff queries

Abilities:

- Relevant office experience.
- Experience in a receptionist role.
- Proficient IT skills.
- Strong organisational skills.
- Awareness of legislation and data protection
- Proactive

If this opportunity aligns with your professional aspirations, we invite you to reach out for a confidential discussion please contact Olivia Brunskill via email at obrunskill@everpoolrecruitment.com for more information, or call 07443260381. Alternatively, we welcome you to apply to this advertisement. Our dedicated consultants will promptly reach out to you, ensuring a seamless and confidential process.

Credit Controller

£24,500 - £26,500 (depending on experience)
Taunton – Hybrid (2 days from home)
Monday – Friday 37.5 hours per week

This role is for an experience credit controller to work within the credit control team to ensure targets for cash collection and aged debt are maintained. Working from an assigned ledger you will be responsible for identifying and resolving the sources of issues (whether internal or external) This person will therefore need to be comfortable communicating with clients as well as our operational teams and escalating to the credit manager or senior leaders.

What will you be doing?

- Build and maintain relationships with Key stakeholders
- Monitor and report on aged debt and ensure levels kept within tolerances and to escalate when required
- Responsibility for updating and sending client specific debt packs
- Achieve weekly, monthly, and quarterly targets.
- Managing the collection of all debts in accordance with agreed credit terms

What are they looking for?

- Strong negotiation skills
- Excellent written and verbal communication skills, including willingness to speak to clients regularly and make client calls
- Proficient and confident in maintaining spreadsheets and using excel functions including formulas, Vlookup & pivot tables
- Experience in credit controlling B2B and B2C debt
- Insurance knowledge advantageous but not essential

Benefits
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
Paid lunch once a week when in the office
Team nights out
Annual Staff awards

Interested?
Call Laura on 07747 446152 or email lhassall@everpoolrecruitment.com for more information

Field Loss Adjuster – South East

Linked to continued growth the adjusting team are looking for a Property Loss Adjuster situated in the South East. The ideal candidate will have or are working toward relevant professional qualifications, with experience of handling domestic and/or commercial property losses over £25,000.

Where: Remote role based in and around the South East of England.
When: 37.5 hours per week.
Salary: £28,000 - £50,000 DOE + Company Car and benefits package.

What you will be doing:

- Conducting site visits and assessments to establish the cause and quantum of Insurance claims.
- Empathising and engaging with the customer to ensure that they are treated as an individual.
- Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining confidentiality and high personal ethical standards throughout.
- Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
- Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim.
- Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual’s expertise.
- Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome and creating a ‘joined up’ process.
- Providing a high level of technical, quality and customer service commitment.
- Complementing the company’s goal to be the ‘best’ in the market.
- Remaining customer and client focused throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover.

What we need from you:

- Property claims insurance experience - essential.
- As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers.
- To be CII/CILA Qualified or working towards.





Hours and Benefits



Monday – Friday

37.5 hours per week between 9am – 5pm



33 days holiday (increasing to 38 after 5 years’ service)

Birthday off work

Charity Days Off

Healthcare

Can purchase extra holidays

Cycle to work scheme

In house training academy

Paid lunch once a week when in the office

Team nights out

Annual Staff awards



Interested?



Call Laura on 07747 446152 for more information

Field Loss Adjuster – North West
Linked to continued growth the adjusting team are looking for a Property Loss Adjuster situated in the North West. The ideal candidate will have or are working toward relevant professional qualifications, with experience of handling domestic and/or commercial property losses over £25,000.

Where: Remote role based in and around the North West of England.
When: 37.5 hours per week.
Salary: £28,000 - £50,000 DOE + Company Car and benefits package.

What you will be doing:

- Conducting site visits and assessments to establish the cause and quantum of Insurance claims.
- Empathising and engaging with the customer to ensure that they are treated as an individual.
- Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining confidentiality and high personal ethical standards throughout.
- Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
- Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim.
- Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual’s expertise.
- Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome and creating a ‘joined up’ process.
- Providing a high level of technical, quality and customer service commitment.
- Complementing the company’s goal to be the ‘best’ in the market.
- Remaining customer and client focused throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover.

What we need from you:

- Property claims insurance experience - essential.
- As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers.
- To be CII/CILA Qualified or working towards.



Hours and Benefits

Monday – Friday
37.5 hours per week between 9am – 5pm

33 days holiday (increasing to 38 after 5 years’ service)
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
In house training academy
Paid lunch once a week when in the office
Team nights out
Annual Staff awards

Interested?

Call Laura on 07747 446152 for more information

Business Energy Solicitor
Full Time, Permanent
£30,000 - £40,000 DOE
Bootle

*Full retrain possible* *Must be qualified*

We are currently recruiting for an ever-growing Law firm in Liverpool. The law firm are an expert accident and housing disrepair solicitors and providers of personal injury advice, services and support.

Main duties and responsibilities

- Managing Case Load: A Business Energy Solicitor is responsible for overseeing a caseload within the Business Energy department. This involves handling a portfolio of legal matters related to business energy issues.
- Proven Track Record: Having a demonstrated track record of effectively handling cases is crucial. The solicitor should be able to show their expertise and success in resolving legal issues related to business energy.
- Litigation Experience: The solicitor should have experience in litigation, which means they are familiar with the process of taking legal action to resolve disputes. This could involve representing clients in court or in alternative dispute resolution methods.
- Building Relationships: Building and maintaining relationships with other legal professionals, including claimant firms, defendant solicitors, and Kings Counsel, is important. These relationships can help advance claims through the court system and negotiate settlements.
- Evidence Gathering: Solicitors must gather the necessary evidence and data required to bring valid claims in large volumes. This may involve document review, witness interviews, and research.
- Client Instructions and Legal Advice: Taking client instructions and advising clients on legal and procedural issues are fundamental tasks. Solicitors guide clients through the legal process and explain their rights and options.
- Supervision and Delegation: If applicable, Business Energy Solicitors may be responsible for supervising and delegating work to junior members of the legal team. This includes providing guidance, reviewing work, and ensuring junior colleagues are progressing effectively.
- Contributing to Departmental Growth: Solicitors are often expected to contribute original ideas and concepts to improve the department and help the business grow. This could involve identifying new practice areas, improving processes, or expanding the client base.

Job Details:

- Full time, permanent
- Monday – Friday
- Office based
- £30,000 - £40,000 + commission
- Training and progression opportunities
- Attractive bonus scheme
- Breakfast club on the last working day of the month
- Medicash
- Staff performance incentives.




If you feel the Solicitor position may be for you or you are interested in finding out further information, please contact Joe at Everpool Recruitment by email jroberts@everpoolrecruitment.com or call 0151 556 2090. Alternatively, you can apply to this advert and someone from the Everpool team will be in touch.

Precision Pump Shaft Centre Lathe Turner


My client is an ISO 9001:2015 SME Subcontract Engineering Company based on Merseyside. They to support the local automotive, dock and shipping companies. They have gone on to become a first-choice supplier to blue chip companies from within the Oil, Gas, Fluid & Power Generation Sectors, specialising in the manufacture and supply of precision valve & components.

Position

We have an exciting opportunity for someone to join our Precision Pump Shaft Cell as a centre lathe turner at our Liverpool site. The role will involve working from precision drawings to roughout and finish turn shafts up to 4m in length from raw bar stock and forgings of various grades of steel, stainless steel, and alloy steels on a centre lathe.

Requirements

Essential candidate requirements:

Must be time served (NVQ 3 or Equivalent)

Work from detailed engineering drawings

Understand ISO 9001:2015 Quality Systems

Previous experience in using steadies and turning precision pump shafts up to 4.0m in length

Previous experience with machining of exotic metals (super duplex, duplex, 718, x750, Hastelloy, Monel etc)

Experience in a previous or similar position (2 years minimum)

Good Planning and Organising skills

Good communication Skills with both peers and Management

Attention to detail

Preferred experience but not essential requirements:

Previous experience in finish turning multi-stage pump shafts

Other skills within a subcontract machine shop

Benefits


On joining our team, you will be entitled to highly competitive rates of pay and a range of benefits including:


Company Bonus Scheme*

25 days holiday @ average pay** (+8 days Bank Holiday)

Contributory pension scheme

Training and development opportunities

Corporate Workwear

* At the company’s discretion subject scheme criteria and profitability targets being achieved


Job Location: Liverpool

Salary: £15.99 - £17.09 / Hr (Subject to Skills & Experience)

Hours: 39 hrs per week + overtime39 hrs per week + potential overtime

Shift: Single Days – Mon – Thurs 7.30 – 16.30 & Fri 7.30 – 12.30

Unlock Your Earning Potential! Exceptional Sales Opportunity in Liverpool City Centre

Are you a charismatic sales professional with a track record of success? We have an incredible opportunity for you to join a successful team in Liverpool Old Hall Street, Business District.

As a key player in the UK property investment industry, this 5 Star rated business work with the best property developers to present fantastic investment opportunities for UK and Global investors.

Guess what? You don’t need to have property experience, we are open to most industry backgrounds where a consultative approach is required, to build rapport and trust, either face to face or over the phone. The Directors conduct thorough training on all aspects of the role, creating an opportunity to learn from the best in the business and enhance your sales skills further. These are warm inbound and outbound enquiries, thanks to the lead generation team and an impressive database of potential and previous clients.

Through selling higher value products you can expect to earn over DOUBLE THE AVERAGE SALARY IN LIVERPOOL in your first year, average earnings are £66,000 in 2023 in the Liverpool team, top performers are hitting £80k-£100k!

As if the potential earnings aren’t enough to get excited about, there are huge company plans for 2024 with new, larger offices opening, a state-of-the-art website, over 20 new developments already lined up to sell, plus innovative alternative investment opportunities and further investment in league generation – hence the need to expand the sales team.

The Directors are keen to maintain a positive culture and a happy, motivated workforce, hence the investment in fantastic offices, latest IT equipment, Monday-Friday office hours and extra bonuses and incentives to reward excellent performance and results.

This is a standout feature within the industry and why staff turnover is incredibly low, people don’t want to leave! The ambitious plans for 2024 are creating several job opportunities and the best sales jobs in Liverpool.

About the Role:

As a Property Investment Consultant, you will:

Work with Top Property Developers in Liverpool and Manchester who are delivering luxury, new build apartments:
Collaborate with industry leaders to showcase premium investment opportunities and occasionally take clients to visit sites. (A driving licence would be preferable).

Respond to new sales enquiries and qualify clients effectively, to identify their requirements and present the best investment options. – The company has a comprehensive portfolio, with options to suit a range of budgets.

Prepare proposals to send to clients and conduct screenshare presentations on Teams/Zoom with clients. Good PC Skills – Outlook, Word and Powerpoint, plus a high standard of written and spoken communication skills, to be able to sell to high-net-worth individuals.

Close the deal/ The finesse to close deals and turn opportunities into successful investments.

How to Apply:

Ready to elevate your career? Submit your application today by sending your CV and a cover letter highlighting your sales achievements and explaining why you're the perfect fit for this role.

Please don’t delay as we are looking for 1-2 starters for January 2024 and interviewing asap, the next opportunities won’t be available until March/April 2024.

Note: Interviews will include assessments of your sales and communication skills, starting with the first call!

This is an office-based role, hybrid and work from home are not options, but the office is a great place to work!

Mechanical Fitter

Location: Bromborough based with UK & International Travel

Position: Mechanical Fitter (Full Time 40 hours per week)

Salary: From £14.62 to £17.51 p/h dependent on experience

Hours: 08.00 – 16.30hrs Mon- Fri with overtime including weekends available

Benefits

- Group Personal Pension Plan
- Eye Care Vouchers
- Death in Service Policy
- Discount vehicle/home insurance
- Costco card & Halfords trade card
- Holidays The holiday entitlement is 23 days plus bank holidays pro rata depending on start date.

We are looking for experienced enthusiastic Mechanical Fitters, preferably with Marine Experience for the New build and Service Departments.

The role would suit somebody with experience of assembling new build marine craft. Stripping, overhauling, and assembling specialist equipment with experience of problem solving. Knowledge of how to work through engineering problems with a design team.

The role

- A proven record in Mechanical Fitting covering maintenance/assembly & work on bearings, gearboxes, generators, pumps and other mechanical equipment.
- Experience of working on small and large marine craft
- Ability to work on their own or part of a team.
- Willing to work overtime as requested by the company.
- Ability to work within a new build and/ or repair and maintenance environment.
- Lead, motivate and support their team, instilling a culture of cleanliness, quality, and continuous improvement.

Skills

- Experience working on small marine craft.
- Time served / Apprentice Trained Mechanical Fitter or NVQ Level 3 Mechanical Qualification.
- Knowledge of marine engines and propulsion systems.
- Experience & ability to read and work from engineering drawings.
- Excellent communication skills and ability to meet deadlines.
- Excellent attention to detail / quality required.


If you feel that this position may be for you or you are interested in finding out any further information on this, then apply back to this advert and I will be in touch to discuss further. Alternatively, to find out more about this role privately please contact Melissa Powell on melissa @ everpoolrecruitment.com or call Melissa on 07561-705-697.

Disability Assessor – Nurses / Occupational Therapist / Physiotherapist / Paramedics
Salary: £35,000- £37,000 (+10% bi-annual bonus)
Location: Hybrid / Barnsley

What we will provide to you:

- Starting salary of £35,000
- Bi-annual incentive package once you have passed probation*
- Salary uplifts of £1000 at 6 and 12 months*
- £500 refer a friend scheme*
- Flexible annual leave
- Fixed hours with no evening or weekend work
- Reimbursement of HCPC/NMC registration fee once passed probation.
- Optional paid overtime (depending on business need)
- Extensive training including an eLearning programme and a paid 4-week course.
- Regular training to support CPD and revalidation.
- Fantastic opportunities for promotion and professional growth
- Membership of the company pension and life assurance scheme
- Online wellness portal

What are the main job functions?

The role of a PIP Assessor is to undertake telephone assessments for Personal Independence Payment (PIP) on the behalf of the Department of Work and Pensions (DWP). You will be required to analyse and interpret clinical information and medical evidence relating to the claimant’s functional ability and provide a comprehensive report in a concise and professional manner. You will be working autonomously however your colleagues and the clinical management team are always on hand to provide support.

The role is best suited to those with a broad clinical knowledge and previous experience of assessing/report writing although full training is provided.

Essential Requirements

- Registered Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist or Occupational Therapist
- One year post - registration experience
- Current NMC or HCPC registration with no restrictions

Skills and Experience

- Excellent communication, organisation, and time management skills
- Proficient in Microsoft Office with the ability to navigate various IT systems.
- The ability to work under pressure in a fast-paced environment.
- Experience of working in a range of clinical settings
- Strong IT skills

If you think this may be the role for you then please apply to this advert and a member of recruitment team will be in touch. Alternatively, to find out further information or to have a confidential conversation please call or email Melissa Powell – E: melissa@everpoolrecruitment.com M: 07561 705 697

Do you have experience in property or drainage claims? Or are you a draining engineer and is looking for new career route? We have the perfect job role for you!

Technical Claims Handler

£22,000 - £25,000 DOE
Remote or Hybrid to Newcastle under Lyme or Taunton (3 days office, 2 days home based)
Monday – Friday 37.5 hours per week between 8am – 6pm

As a Technical Claims Handler, you will act as the technical escalation point and coach within the Underground Services Team. Managing the technical aspect of a caseload of underground services claims from beginning to end, delivering excellent service to customers and clients, building relationships with our contractor network as well as ensuring agreed client SLA’s/KPI’s and philosophies (client and company) are always maintained.

What will you be doing?

- Manage a caseload of claims in accordance with client and company philosophies.
- Work proactively with all members of Underground Services and Claims Consortium Group to contribute to the continued success of the Team and company.
- Maintain a high level of control over claims keeping customers, clients and contractors sufficiently updated.
- Complete technical reviews of survey reports - including interpretation of policy cover, assessment of appropriate repair methods and scrutinization of scope/costs.
- Creation and delivery of grammatically and technically correct client reports throughout the lifecycle of claims.
- Ensure at all times the delivery of grammatically and technically correct correspondence throughout the lifecycle of claims.
- Understand and maintain a relationship with all network contractors.
- Ensure comprehensive notes are recorded on all files.
- Keep up to date with the relevant legislation.
- Set and maintain financial reserves.

What are they looking for?

- Experience in an environment requiring excellent communication, both verbal and written.
- Experience within a role requiring excellent customer service.

- Experience in insurance or a claims background (desirable, but not essential).
General building/construction/underground services knowledge (desirable, but not essential). - CII Qualified to Cert CII level - (desirable but not essential).

Benefits



28 days holiday

Birthday off work

Charity Days Off

Healthcare

Can purchase extra holidays

Cycle to work scheme

Paid lunch once a week when in the office

Team nights out

Annual Staff awards



Interested?



Call Heather on 07469351714 or email hfarley@everpoolrecruitment.com for more information

Location: Bromborough based with some UK & International Travel

Position: Electrical Fitter (Full Time 40 hours per week)

Salary: From £14.62 to £17.51 p/h dependent on experience

Hours: 08.00 – 16.30hrs Mon- Fri with overtime including weekends available


Benefits

- Group Personal Pension Plan

- Eye Care Vouchers

- Death in Service Policy

- Discount Vehicle/home insurance

- Costco card & Halfords trade card

- Holidays The holiday entitlement is 23 days plus bank holidays pro rata depending on start

date

We are looking for experienced enthusiastic Electrical Fitters, preferably with Marine experience for the New build and Service Departments.


The role would suit somebody with experience of general fit out and electrical wiring on a variety of craft from commercial and military markets. Stripping, overhauling and assembling specialist equipment with experience of fault finding and problem solving. Knowledge of how to work through electrical problems with the design team.


The Role

• Proven record in Electrical Fitting covering maintenance/assembly

• Experience working on small or large marine craft

• Knowledge of marine engines and propulsion systems.

• Working within a new build and/ or repair and maintenance environment

• Ability to read and work from engineering drawings

• Willing to work overtime as requested by the company

• Lead, motivate and support their team, instilling a culture of cleanliness, quality and

continuous improvement


Skills

• Time served / Apprentice Trained Electrical Fitter or NVQ Level 3 Electrical

Qualification or equivalent and be able to produce the proof of these qualifications.

• Excellent attention to detail / quality

• Good communication skills and ability to meet deadlines

• Ability to work on their own or part of a team

• Good planning and organisational skills as well a proactive and consistent approach.

If you feel that this position may be for you or you are interested in finding out any further information on this, then apply back to this advert and a member of our team will be in touch to discuss further. Alternatively, to find out more about this role privately please contact Melissa Powell on melissa @ everpoolrecruitment.com or call Melissa on 07561-705-697.

Site Co-Ordinator, Norwich

Full-time, permanent position

Monday – Friday

1-2 days from home + 3-4 in office per week



The role:

You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer service.

A typical day will involve:

- Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.
- Manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer.
- Ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance – ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.
- General administrative tasks e.g., answering the telephone, copying documents etc
- Provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre.

Job Details

- 37.5 hours
- Shifts between 8am-6pm
- Optional Overtime


What we need from you

- At least 1 year’s customer service experience
- Excellent I.T skills- particularly Microsoft Office – as you will be working on various systems and must have good understanding
- Team player
- Compassionate
- Caring manner
- Great interpersonal skills and ability to build a rapport with people
- Time management and attention to detail
- Computer literate



Plus benefits!