Total 19 job vacancies by Focus Network Agencies (singapore) Pte Ltd

Company Overview: We are a premier confectionery retailer and distributor in Singapore, specializing in travel retail and maintaining a robust presence both online and offline. Our commitment is to provide delightful confectionery experiences that resonate with consumers globally.

Position Overview: We are looking for a creative and strategic Marketing Manager to lead our marketing initiatives. This role will involve developing and executing innovative marketing strategies that drive brand awareness, customer engagement, and sales growth across both travel retail and e-commerce channels.

Key Responsibilities:

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies that align with company goals and target market needs, focusing on both online and offline platforms.
• Brand Development: Enhance brand positioning and identity through compelling storytelling and creative campaigns that resonate with our target audience.
• Digital Marketing Management: Oversee digital marketing efforts, including social media, email marketing, SEO, and online advertising, to drive traffic and engagement.
• Market Research & Analysis: Conduct market research to identify trends, consumer preferences, and competitive insights to inform marketing strategies and product development.
• Campaign Management: Plan and execute multi-channel marketing campaigns, monitoring performance and optimizing based on data-driven insights.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts and effective product launches.
• Partnership Development: Build relationships with travel retail partners and online platforms to explore promotional opportunities and collaborations.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources to achieve maximum ROI.
• Reporting: Prepare regular reports on marketing performance and key metrics to present to senior management, making recommendations for improvement.
• Team Leadership: Lead, mentor, and inspire a team of 4 to 5 marketing professionals, promoting a culture of creativity and accountability.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree is a plus.
• Minimum 8 years of marketing experience, preferably in the FMCG or confectionery sectors.
• Proven experience in both digital and traditional marketing channels.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and interpersonal skills.
• Creative thinker with a passion for confectionery and brand storytelling.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets at Changi Airport over the next few months.

We are recruiting Part Time Retail Assistants to join our team at the various terminals at Changi Airport.

Responsibilities & Requirements:

• Provide excellent customer service
• Assist customers in choice of chocolates
• Cashiering, merchandising and housekeeping duties
• Enjoy meeting people
• GCE 'N' Level / 'O' Level / NITEC / Higher NITEC or equivalent
• Able to commit minimum 3 days a week

$12/hr and + 10% of overall salary for perfect attendance

Working hours: 6am to 3pm / 11am to 8pm / 4pm to 1am / 10pm to 7am

For 6am or 1am, transport will be provided

With the economy opening up, The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets, especially at Changi Airport.

We are recruiting Retail Assistants to join our team at all 4 terminals at Changi Airport.

Responsibilities & Requirements:

• Provide excellent customer service
• Assist customers in choice of chocolates
• Cashiering, merchandising and housekeeping duties
• Enjoy meeting people
• Post secondary / high school education

Attractive Monthly Sales Incentive + Quarterly Incentive + Airport Allowance

Website at http://www.thecocoatrees.com

Responsibilities & Requirements:

• Provide excellent customer service
• Assist customers in choice of chocolates
• Cashiering, merchandising and housekeeping duties
• Able to use the POS
• Enjoy meeting people
• Post secondary / high school education

Working hours: 11am to 8pm at Raffles Xchange

Working period: 25 November 2024 to 20 December 2024 (Mon to Fri)

Salary: $12/hr + 10% attendance incentive if work the committed days

Job Scope:

1. Supports all marketing objectives, creative direction and brand consistency.
2. Experienced in providing creative ideas and assisting with edits and adaptations for marketing campaigns, visual merchandising and digital assets.
3. Participates in preparation and supports the execution of visual merchandising activities including window installations, interior displays and POSM.
4. Optimizes and maintains the use of visual assets such as fixtures, props and marketing assets.
5. Handling graphics activities for signage, collaterals, products, campaigns, etc and ensuring the final design is visually appealing.
6. Ability to create animations for LED screens, social media assets and online banners using Adobe software.
7. Complete ad-hoc tasks by the Management.
8. Knowledge to create EDM under Mailchimp is a plus.

Job Requirements:

1. Min 2-3 years of experience in visual merchandising and creation of artwork.
2. Diploma/Degree in Visual or Design communication or related studies.
3. Proficiency in Adobe Photoshop, Illustrator, After Effects.

Job Description:
• May deliver up to 15-25 locations a day. Willing to work OT when is required.
• Keeps accurate records of deliveries and customer authorisation and ensure all documentation is submitted on time
• Properly uses and maintains delivery van/trucks and equipment
• Ensure safe driving at all time
• Keeps company vehicle clean and in good condition
• Liaise with all parties on changes of delivery schedule
• Maintains communication with management to be informed of any change of delivery, route or schedule

Requirements:
• Class 4 License
• No Driving Disqualifications within the Last Three Years
• Ability to Work Under Pressure, Ability to Work in a Team
• Be Physically Fit and able to Meet Deadlines

JOB DESCRIPTION

• Develop and implement effective strategies to generate eCommerce sales on thecocoatrees.com and marketplaces (Shopee, Lazada and TikTok), including identifying target audiences, conducting market research, and creating compelling campaigns.
• Work with performance marketing agency to monitor and analyse website performance and customer data, identifying opportunities for improvement and optimization.
• Support day to day tasks that include creating and optimising product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates, through the use of a central ecommerce management app, One Cart and through seller centres of Shopee, Lazada and TikTok.
• Develop and execute marketing campaigns to drive targeted website traffic and increase conversions. Support digital marketing operations, including products and campaign setup. Managing the briefing and reviewing of creative assets for marketing campaigns.
• Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
• Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
• Conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
• Troubleshoot and resolve customer inquiries promptly and professionally. Ensure that Chat Response Rate on Shopee, Lazada and TikTok maintains at a healthy level.
• Generate monthly sales report and work with Finance Department for finance reporting, ensuring smooth financial accounting process.
• Support ecommerce administrative tasks as needed to ensure smooth operations.
• Conduct monthly stocktake and ensure accuracy of inventory through analysis of stock movement data.
• Processing and packing of stock for order fulfilment.
• Forecasting inventory for ecommerce fulfilment and work with Warehouse Department to prevent out of stock situation.

REQUIREMENTS

• Degree in Business, Marketing or a related discipline preferred

• 2 to 3 years of experience in Shopee, Lazada and TikTok with proven track record of success in driving online sales

• Experience in using ecommerce platforms, including inventory management systems

• Strong understanding of web design, website architecture, and SEO principles to optimize website performance and visibility

• Strong attention to detail

• Strong analytical and problem-solving skills

• Excellent time management and organization skills with the ability to multi-task in a fast-paced environment

• Excellent verbal, written and interpersonal communications skills

• Ability to analyse & synthesise information and recommend actions

• Ability to work closely with cross-functional team members effectively and strive toward a unified vision

• Positive attitude, eagerness to learn, and openness to new ideas

• Self-motivation, strong work ethic, good team player and able to work independently

Reports To: Head of Sales, Local

Job Overview: We are seeking a detail-oriented and proactive Administrative Executive to provide high-level support to Head of Sales and ensure the efficient operation of Local Sales Department. The ideal candidate will be responsible for performing a variety of administrative and clerical tasks.

Key Responsibilities:

Administrative Support:

· Prepare presentations and reports.

· Manage and prioritize incoming communications, including phone calls, emails, and correspondence.

· Handle sensitive information with discretion and professionalism.

Data Management:

· Maintain and organize complex filing systems and databases.

Team Collaboration:

· Collaborate with other departments to facilitate cross-functional projects and initiatives.

· Provide administrative support to other team members as required.

Qualifications:

· Proven experience in an administrative or executive support role, ideally within a similar industry.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.

· Exceptional organizational and multitasking abilities.

· Excellent communication skills, both written and verbal.

· Strong problem-solving and decision-making skills.

· Ability to handle high-pressure situations and prioritize tasks effectively.

Main duties and responsibilities:

• Arranging of products First-In-First-Out (FIFO) to ensure that products are within their shelf life
• Assist Store Supervisor in the day-to-day operations of the store.
• To provide excellent customer service to customers and address customers’ inquiries, feedback and complaints
• To achieve sales target and KPI according to company guidelines.
• Coordinate sufficient stock level. Maintain and monitor optimum, accurate inventory level and minimise stock loss.
• Maintain in-store merchandising/product presentation.
• Maintain administrative procedures and ensure timely submission of administrative documents according to company guidelines.
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Ensure that cash control and stock control procedures are adhered to.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.
• To keep the store environment clean, neat and tidy.

Requirements

• Min 3 years of experience in retail line
• Able to work shift hours, weekends and public holidays
• 5.5day average work week
• Service-oriented and a team player
• Exceptional interpersonal skills in dealing with employees and customers.
• Pleasant disposition

With the economy opening up, The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets, especially at Changi Airport.

We are recruiting Retail Assistants to join our team at all 4 terminals at Changi Airport.

Responsibilities & Requirements:

• Provide excellent customer service
• Assist customers in choice of chocolates
• Cashiering, merchandising and housekeeping duties
• Enjoy meeting people
• Post secondary / high school education

Attractive Monthly Sales Incentive + Quarterly Incentive + Airport Allowance

Website at http://www.thecocoatrees.com

The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets at Changi Airport over the next few months.

We are recruiting Part Time Retail Assistants to join our team at the various terminals at Changi Airport.

Responsibilities & Requirements:

• Provide excellent customer service
• Assist customers in choice of chocolates
• Cashiering, merchandising and housekeeping duties
• Enjoy meeting people
• GCE 'N' Level / 'O' Level / NITEC / Higher NITEC or equivalent
• Able to commit minimum 3 days a week

$12/hr and + 10% of overall salary for perfect attendance

Working hours: 6am to 3pm / 11am to 8pm / 4pm to 1am / 10pm to 7am

For 6am or 1am, transport will be provided

JOBSCOPE

• Develop and implement effective strategies to generate eCommerce sales on thecocoatrees.com and marketplaces (Shopee, Lazada and TikTok), including identifying target audiences, conducting market research, and creating compelling campaigns.
• Work with performance marketing agency to monitor and analyse website performance and customer data, identifying opportunities for improvement and optimization.
• Support day to day tasks that include creating and optimising product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates.
• Develop and execute marketing campaigns to drive targeted website traffic and increase conversions. Support digital marketing operations, including products and campaign setup. Managing the briefing and reviewing of creative assets for marketing campaigns.
• Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
• Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
• Conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
• Troubleshoot and resolve customer inquiries promptly and professionally.
• Generate monthly sales report and work with Finance Department for finance reporting, ensuring smooth financial accounting process.
• Support ecommerce administrative tasks as needed to ensure smooth operations.
• Forecasting inventory for ecommerce fulfilment and work with Warehouse Department to prevent out of stock situation.

REQUIREMENTS

• Degree in Business, Marketing or a related discipline preferred
• 2 to 3 years of ecommerce experience with proven track record of success in driving online sales
• Experience in using ecommerce platforms, including inventory management systems
• Strong understanding of web design, website architecture, and SEO principles to optimize website performance and visibility
• Strong attention to detail
• Strong analytical and problem-solving skills
• Good team player and able to work independently
• Excellent time management and organization skills with the ability to multi-task in a fast-paced environment
• Excellent verbal, written and interpersonal communications skills
• Ability to analyse & synthesise information and recommend actions
• Ability to work closely with cross-functional team members effectively and strive toward a unified vision
• Positive attitude, eagerness to learn, and openness to new ideas
• Self-motivation, strong work ethic, and ability to work independently

The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands.

We are currently looking for warehouse Assistants to join our team.

The Job:

• Assist in day-to-day warehouse operation including picking, packing, goods receiving & issuing, labelling
• Prepare documentation and inventory for delivery
• Loading & unloading of goods
• Upload scanned data into system
• Stock taking and other ad-hoc duties as assigned
• Operate heavy machine eg. Forklifts (training will be provided)

Requirements:

• Physically able to lift up to 20 kg or sometimes slightly more
• Knowledge of basic verbal and written communication skills
• Able to work in a fast-paced environment
• Willing to work Overtime

Working Hours:

Monday to Friday : 8.30 am to 5.30 pm

Saturday : 8.30 am to 12.30 pm

Others :

• Working in an air-condition environment
• Family Oriented Environment

Interested applicants may WhatsApp to 96409311

Job Description

• Execute marketing campaigns and report on effectiveness and results ensuring all elements achieve required performance criteria.
• Driving of the creative/design process for marketing material. This includes the update and development of existing materials plus the creation of new material in line with the marketing strategy.
• Regularly review marketing plan, response rates/KPI’s, attendee demographics, and industry best practices to ensure marketing efforts are effective and successful, making recommendations and adjustments as appropriate.
• Planning and organising events in stores.
• Support CRM activities such as creation of new CRM programs, analysing data of current programmes and propose action plans
• Co-ordinate with Creative team on the fulfilment of collaterals and POSM for stores
• Preparation of memo and publicity materials to be distributed to stores

Requirements

• Diploma / Bachelor Degree in Marketing/Business Management/IT
• While fresh grads are welcome to apply, at least 1 year of marketing experience is advantageous
• Strong computer skills in managing software platforms including Microsoft
• Pro-active approach to tasks and ability to manage several projects simultaneously
• Positive attitude and team player
• Prior experience in retail or service industry will be advantageous

Responsibilities and Duties:

• Provide purchase order coordination work & supporting sales team
• Prepare & managing of purchase orders – sea & air shipments.
• Responsible for arranging and completing all documents for goods being imported from abroad.
• Updating stock status.
• Archives (filing, customs documents, etc).
• Other general admin duties as assigned.

Qualifications:

• Familiar with MS Excel, Word & basic Powerpoint
• Minimum GCE ‘O’ Level or equivalent
• Able to converse in English and Mandarin
• Preferably with at least one year of working experience in similar role