Total 78 job vacancies by Xcellink Pte. Ltd.

We are seeking a highly skilled Security Engineer with extensive experience in managing, configuring, and upgrading a wide range of security technologies. The ideal candidate will possess strong technical expertise and excellent communication skills. This role requires a proactive individual who can effectively manage security incidents and ensure adherence to security policies and best practices.

Responsibilities:

· Manage, configure, and upgrade a diverse range of security technologies.

· Respond to fault alerts and customer escalations for managed security technologies.

· Troubleshoot product-specific technical issues within SLA, collaborating with internal teams and external vendors to resolve them.

· Escalate incidents and problems within SLA to internal technical teams or external product vendors.

· Prepare and submit incident reports for high-severity incidents.

· Respond to inbound Change Requests (CRs), Service Requests (SRs), and other queries within SLA.

· Perform regular configuration backups on managed security products.

· Plan and coordinate maintenance windows with clients for necessary software patching and version upgrades.

· Create and update technical documentation on managed security technologies.

· Generate monthly reports according to service scope requirements.

· Adhere to organizational and project security policies, procedures, and best practices.

· Serve as the primary point of contact to assist and advise clients on ICT security-related matters.

· Lead and support customers in security incident response and resolution.

· Demonstrate strong teamwork and leadership qualities.

· Maintain a customer-focused approach with excellent interpersonal skills.

· Bachelor’s degree / Polytechnic Diploma in Cyber Security, Computer Science, Information Technology, or Information Systems.

· Minimum of 5 years’ experience in IT infrastructure operation and/or support.

· Strong fundamental knowledge of IP networking (e.g., TCP/IP, routing) and operating systems (e.g., Windows, Linux).

· Excellent critical thinking and problem-solving skills with a passion for information security.

· Fluent in both written and spoken English, with strong interpersonal skills.

Description

Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Desktop Engineer to support the team.

As a Desktop Engineer, you are responsible for:

• Daily Desktop IT issues support.
• Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
• Ensure all VPN, internet, mobile, emails, BB are in good working condition at all times and also prior to users / SMT travel schedules.
• Ensure the functionality and accessibility of all peripherals (mobile, BB, etc.) and handle any BB and Mobile related issues with Mobile Service Provider.
• Deploy and commission new notebooks, IT peripherals, including the installation of operating systems and other software.
• Provide users with basic training to utilize the PC or operations equipment and avoid future problems.
• Provide break fix desktop related issues or interim solution if problem cannot be fixed immediately.
• Provide level 2 support for technical escalation.
• Respond to requests for equipment set up for meetings and presentations.
• Respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
• To manage onsite computer room facilities, liaise with Vendor for Schedule maintenance primary contact for onsite Network and connectivity escalation.
• Plan contingency and support robustness from users & SMT IT support perspective.
• Evaluate new Technology innovation, conduct POC tests & recommend best fit according to business requirement and environment.
• Manage site IT Asset Management - Software & Hardware Inventory.
• Manage License Compliance.

Requirements

• Degree or Diploma in Information Services/Business (or equivalent).
• 1 to 2 years’ experience in a technical support role for end users.
• Excellent communication and interpersonal skills (English) - spoken and written.
• Be on standby to provide 24 hour support for AOH.
  

Benefits

• Working Days & Hours: Monday to Friday, 8.30 a.m. to 6.00 p.m.
• Monthly Package: Basic Salary + Transport Allowance + AOH Allowance Bonus: AWS + Performance Bonus
  

We are seeking a creative and versatile Marketing Communications Specialist to join our team. In this role, you will be responsible for creating compelling marketing collateral, managing our social media accounts, writing engaging content, and organizing impactful events tailored to the regional workforce industry. Your efforts will play a crucial role in enhancing our brand presence and driving our marketing initiatives.

Key Responsibilities:

• Marketing Collateral Creation: Design and produce a variety of marketing materials, including brochures, flyers, presentations, and digital content that align with our brand identity and marketing strategies within the tech workforce industry.
• Social Media Management: Develop and execute social media strategies across various platforms. Create, schedule, and publish engaging posts related to recruitment trends, tips, and company updates. Monitor social media channels and respond to audience interactions and boost outreach to tech talents in the market.
• Content Writing: Write high-quality content for diverse marketing channels, including blogs, newsletters, website copy, and email campaigns, focusing on tech stories, recruitment industry insights, success stories, and best practices. Ensure all content is aligned with our brand voice and marketing objectives.
• Event Organization: Plan, coordinate, and execute industry-specific events, trade shows, and promotional activities. Manage event logistics, coordinate with vendors, and ensure events run smoothly and achieve desired outcomes both locally and regionally.
• Brand Consistency: Maintain brand consistency across all marketing materials and communications. Ensure all marketing efforts reflect the company’s vision and values, particularly in the context of workforce solutions.
• Analytics and Reporting: Track and analyze the performance of marketing campaigns and social media activities. Provide regular reports on key metrics and make data-driven recommendations for improvement.
• Collaboration: Work closely with the marketing team, sales department, and other stakeholders to ensure cohesive and integrated marketing efforts. Collaborate on joint projects and support cross-functional initiatives.
• Networking and Leads Generation: Attend industry events and networking sessions to stay current with market trends and build relationships with potential clients and partners. Organize networking sessions to engage with clients and execute meaningful activities that resulted in potential leads for the Sales team.

Qualifications:

• Minimum of 3 years of experience in marketing, communications, or a related field, preferably within the technology or workforce/ recruitment industry
• Diploma/ Bachelor’s degree in marketing, Communications, Business, or a related discipline.
• Self-Motivated: Highly driven, with a strong sense of urgency and the ability to work independently.

Skills:

• Strong writing and editing skills with a keen eye for detail.
• Proficiency in social media management tools and platforms.
• Experience with graphic design software (e.g., Adobe Creative Suite) is a plus.
• Excellent organizational and project management abilities.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Creativity: Ability to generate innovative ideas and creative solutions to marketing challenges.
• Tech-Savvy: Familiarity with digital marketing tools, content management systems, and analytics platforms.

Benefits

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The chance to make a significant impact on our brand and marketing efforts

If you are a motivated marketing professional with a passion for creativity and communication, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and achievements through this job posting.

We regret to inform that only shortlisted candidates will be notified. Thank you in advance for your interest.

Xcellink is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a dynamic and experienced Enterprise Sales Consultant to join our team. In this role, you will be responsible for driving sales and expanding our client base in Singapore as well as regionally by offering tailored workforce services and solutions to enterprise-level clients. Your primary focus will be on sourcing for leads, understanding client needs, execute go-to-market plans, growing and engaging with potential clients, delivering exceptional service, and building long-term relationships with our partners, vendors, and clients.

The Enterprise Sales Consultant will play an active role in pioneering, designing, shaping as well as influencing the various pillars of the organization’s business services.

Key Responsibilities

• Identify and Target Prospects: Research and identify potential enterprise clients who can benefit from our workforce solutions. Develop and implement strategic sales plans to engage these prospects.
• Build and Maintain Relationships: Establish and nurture strong relationships with key decision-makers within targeted organizations. Understand their business challenges and workforce needs.
• Consultative Selling: Conduct comprehensive needs assessments and present customized solutions that address clients' recruitment challenges. Articulate the value proposition of our services effectively. Establish and expand business relationships with both potential and existing clientele
• Sales Process Management: Manage the entire sales cycle from lead generation to contract negotiation and closing deals. Ensure timely and accurate documentation of sales activities in CRM systems.
• Tenders, Presentations and Proposal
  Support the Business team in the participation of identified business leads, not limited to examples such as, Request for Proposal (RFP), Request for Quotation (RFQ) and Invitation to Tender (ITQ).
• Collaborate with Internal Teams: Work closely with marketing, product development, and client support teams to ensure seamless service delivery and client satisfaction.
• Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales goals. Provide regular sales forecasts and reports to management.
• Stay Informed: Stay informed about industry trends, market developments, and competitor activities by continuously updating your knowledge of our products and services. Attend events and networking sessions, and proactively create your own networking opportunities with clients.

Qualifications:

• Experience: Minimum of 3 years of experience in enterprise sales, preferably within the recruitment, staffing, or HR technology industry.
• Education: Higher Nitec/ Diploma/ Bachelor's degree in Business or a related field is preferred.
• Proven Track Record: Demonstrated success in achieving and exceeding sales targets in a B2B environment and interest/ knowledge of the field of Information Technology will be a key advantage.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions clearly and persuasively.
• Negotiation Skills: Strong negotiation and contract management abilities.
• Relationship Building: Exceptional interpersonal skills and the ability to build rapport with C-level executives and other key stakeholders.
• Problem-Solving: Analytical mindset with the ability to identify client needs and propose effective solutions.
• Tech-Savvy: Proficiency in CRM software and other sales-related tools.
• Self-Motivated: Highly driven, with a strong sense of urgency and the ability to work independently.

Core Competencies and Skills Attribute

• Linguistically confident
• Naturally analytical
• Progressive mindset
• Ability to ideate
• Comfortable with working independently within an allocated time frame with goals in place

Benefits:

• Competitive salary and commission structure
• Comprehensive benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to be part of a forward-thinking company at the forefront of recruitment technology

We regret to inform that only shortlisted candidates will be notified.

Thank you in advance for your interest.

We are seeking a dynamic and experienced Talent & Delivery Consultant to join our team. In this role, you will collaborate with our clients to understand their business objectives, assess their talent needs, and develop strategies that drive organisational transformation. You will play a critical role in guiding our clients through change initiatives, enhancing their talent management capabilities, addressing their challenges and propose innovative solutions through our workforce solutions.

Key Responsibilities:

• Client Consultation: Partner with clients to understand their organisational goals, talent challenges, and transformational needs. Provide expert advice and recommendations on talent strategy offering our i2i Internships to Innovation programs, offshore professional services and talent placements.
• New Programs and Initiatives: Lead and create new initiatives to develop tech talents into the market, influencing clients on new and innovative ways of injecting new talents and growing capabilities.
• Talent Sourcing: Provide recruitment services, managing from sourcing to onboarding, performance management, career development, and succession planning.
• Program Management: Manage end-to-end talent programs and projects, ensuring alignment with client objectives and timelines. Coordinate resources locally and regionally, monitor progress, and communicate project status to stakeholders.
• Training and Development: Identify training needs and develop learning programs that support talent development and capability building. Facilitate workshops and training sessions as needed.
• Data Analysis and Insights: Utilise data-driven insights to assess talent trends, measure program effectiveness, and inform decision-making. Provide recommendations for continuous improvement and optimisation of talent strategies.
• Relationship Management: Build and maintain strong relationships with key client stakeholders, including HR leaders, executives, and project sponsors. Serve as a trusted advisor and strategic partner.
• Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in talent management and organisational development. Share insights with clients and contribute to thought leadership initiatives.
• Collaboration: Work collaboratively with internal teams, including consultants, analysts, and project managers, to deliver integrated solutions that meet client needs and exceed expectations.

Requirements

• Experience: Minimum of 3 years in talent management, organisational development, or related consulting roles.
• Education: Diploma/ Bachelor's degree in Human Resources, Organisation Psychology, Business Administration, or a related field.
• Certifications: CEI Certification preferred.

Skills:

• Exceptional communication and presentation skills, with the ability to influence and persuade stakeholders at all levels.
• Ability to work independently and as part of a team.
• Ability to generate innovative ideas and creative solutions to marketing challenges.
• Strong consulting and client management skills with the ability to build rapport and credibility with senior leaders.
• Proven experience in leading transformational change initiatives and managing complex projects.
• Excellent problem-solving and analytical skills, with the ability to translate data into actionable insights.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with HRIS and talent management systems.

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The opportunity to work with leading organizations and make a significant impact on their talent and Delivery strategies

If you are a passionate and results-oriented talent management professional with a strong

background in organizational transformation, we would love to hear from you.

Please submit your resume and a cover letter outlining your relevant experience and achievements

through this job opening.

Xcellink is an equal opportunity employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees.

We regret to inform that only shortlisted candidates will be notified. Thank you in advance for your interest.

If you're excited about working with AI-driven technology in the data centre realm, then here is your chance to join our team as a Data Interface Engineer. With your expertise in Data Center Energy Optimization and familiarity with RDA DCverse (AI-driven) technology, you'll have the opportunity to gain hands-on experience in this dynamic field.

What you will be doing

• Spearhead the development and seamless implementation of the data and model interface for the AI/Data Twin platform, facilitating efficient communication and integration with Internet of Things (IoT) and/or Building Management Systems (BMS) systems.
• Collaborate closely with cross-functional teams to design and deploy a robust interface that effectively gathers, processes, and analyzes data from diverse sources, ensuring the AI/Data Twin platform operates with precision and accuracy.
• Utilize advanced data integration techniques to harmonize disparate data streams from IoT sensors and BMS systems for data consumption by AI engine.
• Drive innovation by exploring and implementing technologies, methodologies and approach to enhance the performance, scalability, and adaptability of the data interface.
• Continuously monitor and optimize the data interface's performance, conducting thorough testing and validation to validate functionality, reliability, and security standards.
• Collaborate with stakeholders to gather requirements, define project scope, and prioritize development tasks, ensuring alignment with organizational objectives and user needs.

What do you require

• Bachelor’s or Master’s degree in Computer Science, Automation, or a related field, with a solid foundation in data management, analytics, and system integration.
• Proven experience in developing and implementing data interfaces for complex systems, with a focus on AI/Data Twin platforms and integration with IoT and/or BMS systems.
• Proficiency in programming languages such as Python, Java, or C++, coupled with expertise in data modeling, API development, and database management systems.
• Strong understanding of IoT and BMS technologies, protocols, and standards, with hands-on experience in interfacing with sensors, actuators, and control systems.
• Familiarity with machine learning algorithms, statistical analysis, and data visualization techniques, enabling the extraction from large datasets.
• Excellent problem-solving skills, with the ability to troubleshoot technical issues, identify root causes, and implement effective solutions in a timely manner.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment and engage with stakeholders at all levels of the organization.
• Proactive mindset, with a passion for learning and staying abreast of emerging technologies, industry trends, and best practices in data management and system integration.

Benefits

• Collaborative and flexible working environment
• Career Development and Progression

Overview:

We are seeking a highly skilled and experienced Senior DB Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, planning, supporting, and maintaining our database infrastructure to meet or exceed Service Level Agreements (SLAs). This role requires a proactive individual with strong problem-solving skills, extensive experience with Oracle databases, and the ability to lead and mentor a team.

Key Responsibilities:

Design and Planning:

• Design, plan, support, and maintain DB infrastructure to ensure robust and efficient operations.
• Develop and implement strategies to meet or exceed stipulated SLAs.

Performance Monitoring and Problem Resolution:

• Monitor DB infrastructure performance and address technical issues promptly.
• Troubleshoot and resolve complex system DB infrastructure problems that may require the creation of new techniques, tools, and processes.

Project Support:

• Provide effective implementation and operational support for projects, ensuring SLA compliance.
• Lead and manage the DB infrastructure team to deliver high-quality support for project needs.

Analysis and Improvement:

• Analyze internal and external business challenges and regulatory issues, proposing improvements to enhance infrastructure performance and compliance.
• Stay updated with industry trends and best practices to continually improve the DB infrastructure.

Availability and Standby:

• Be available for 24x7 standby on-site or on-call support after office hours, weekends, and public holidays for operational or implementation projects.

Teamwork and Leadership:

• Demonstrate strong teamwork and provide clear instructions and guidance to team members.
• Facilitate knowledge sharing and mentor junior team members to build a cohesive and skilled team.

• Extensive experience with Oracle databases, including installation, configuration, and maintenance.
• Proficient in troubleshooting complex technical problems and implementing effective solutions.
• Savvy in identifying, analyzing, and resolving highly complex system issues.
• Resourceful in learning new skills and understanding emerging issues.
• Excellent teamwork and communication skills.
• Ability to provide clear instructions and guidance to team members.

Qualifications:

• Proven experience as a DB Infrastructure Engineer or similar role.
• Strong technical background with Oracle databases.
• Excellent problem-solving skills and ability to work under pressure.
• Strong leadership and team management skills.

We are seeking a highly skilled and detail-oriented Software Test Engineer to join our client's Quality Assurance team. The successful candidate will be responsible for designing, implementing, and executing test plans and test cases to ensure the quality and functionality of our software products. This role requires a thorough understanding of software development processes, strong analytical skills, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

• Develop, document, and maintain test plans, test cases, and test scripts based on software requirements and technical specifications.
• Execute manual and automated tests to identify software defects and ensure the product meets specified requirements.
• Work closely with development teams to understand the software architecture and design to create effective testing strategies.
• Identify, document, and track software defects using appropriate tools and ensure timely resolution.
• Participate in requirement reviews, design reviews, and code reviews to provide input on functional requirements, product designs, and potential issues.
• Develop and maintain automated test frameworks and scripts for regression testing.
• Perform performance, load, and stress testing to ensure the software can handle expected usage.
• Collaborate with cross-functional teams to ensure comprehensive test coverage and support continuous integration and delivery processes.
• Provide detailed test reports and metrics to stakeholders, highlighting key findings and areas for improvement.
• Stay up-to-date with industry best practices, tools, and technologies to continually improve the testing process.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of experience in software testing, including both manual and automated testing.
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience with test automation tools such as Selenium, JUnit, TestNG, or similar.
• Proficiency in at least one programming/scripting language (e.g., Python, Java, C#).
• Familiarity with version control systems (e.g., Git) and continuous integration tools (e.g., Jenkins).
• Experience with performance testing tools (e.g., JMeter) is a plus.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Effective communication and collaboration skills.

Preferred Qualifications:

• Experience with agile development methodologies.
• Knowledge of cloud platforms and technologies (e.g., AWS, Azure).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Experience in testing mobile applications (iOS and Android).

Overview:

We are seeking a skilled RHEL System Engineer to join our team. The successful candidate will be responsible for identifying and documenting project assets in Data Centres, updating and creating Asset and Configuration templates, and collaborating with the engineering team to complete assigned activities. This role requires a strong understanding of various technologies, including platform servers, backup systems, EMC storage, and databases.

Key Responsibilities:

Identify and Document Project Assets:

• Conduct thorough assessments of the project assets in Data Centres.

• Accurately identify and document all relevant assets.

Update Documentation:

• Review and update existing documentation for Asset and Configuration templates.

• Ensure all records are current and comprehensive.

Create New Templates:

• Develop new Asset and Configuration templates as required.

• Ensure templates are detailed and facilitate easy tracking and management of assets.

Collaborate with Engineering Team:

• Work closely with the engineering team to complete assigned activities.

• Assist in the implementation and management of technologies in scope.

Provide Status Updates:

• Report daily completion status to the assigned Project Manager.

• Ensure clear and consistent communication regarding project progress.

Technologies In-Scope:

• Platform Servers (Windows & UNIX)

• Backup Systems

• EMC Storage Solutions

• Databases (Oracle & SQL)

Qualifications:

• Proven experience in RHEL operation support.

• Experience with RHEL installation, hardening, upgrade, and patching.

• Familiarity with platform servers (Windows & Unix), backup systems, EMC Storage, and Databases (Oracle & SQL)

Overview:

We are seeking a skilled Database Administrator to join our team. The successful candidate will be responsible for identifying and documenting project assets in Data Centres, updating and creating Asset and Configuration templates, and collaborating with the engineering team to complete assigned activities. This role requires a strong understanding of various technologies, including platform servers, backup systems, EMC storage, and databases.

Key Responsibilities:

Identify and Document Project Assets:

• Conduct thorough assessments of the project assets in Data Centres.

• Accurately identify and document all relevant assets.

Update Documentation:

• Review and update existing documentation for Asset and Configuration templates.

• Ensure all records are current and comprehensive.

Create New Templates:

• Develop new Asset and Configuration templates as required.

• Ensure templates are detailed and facilitate easy tracking and management of assets.

Collaborate with Engineering Team:

• Work closely with the engineering team to complete assigned activities.

• Assist in the implementation and management of technologies in scope.

Provide Status Updates:

• Report daily completion status to the assigned Project Manager.

• Ensure clear and consistent communication regarding project progress.

Technologies In-Scope:

• Platform Servers (Windows & UNIX)

• Backup Systems

• EMC Storage Solutions

• Databases (Oracle & SQL)

Qualifications:

• Strong MS SQL operation support skill set.

• Experience with MS SQL AlwaysOn Availability Groups (AG) installation, hardening, upgrade, and patching.

• Familiarity with MongoDB, PostgreSQL, and Oracle DB support is a plus.

• Excellent documentation and organizational skills.

• Ability to work collaboratively in a team environment.

• Strong problem-solving skills and attention to detail.

Preferred Skills:

• Familiarity with asset management and configuration management processes.

• Experience in a data centre environment.

• Strong communication skills, both written and verbal.

• Familiarity with platform servers (Windows & Unix), backup systems, EMC Storage, and Databases (Oracle & SQL

• Excellent documentation and organizational skills.

• Ability to work collaboratively in a team environment.

• Strong problem-solving skills and attention to detail.

Preferred Skills:

• Familiarity with asset management and configuration management processes.

• Experience in a data centre environment.

• Strong communication skills, both written and verbal.

Summary:

We are seeking a highly motivated and results-oriented Security Analyst to join our dynamic security team. You will play a critical role in safeguarding the organization's IT infrastructure by leveraging your expertise in SIEM and EDR tools to detect, investigate, and respond to security threats.

Responsibilities:

• Demonstrated a proven track record of utilizing QRadar (SIEM) and Carbon Black (EDR) to expertly monitor security alerts, significantly improving threat detection and mitigation capabilities.
• Streamlined the security alert investigation process by effectively reducing response times through diligent triaging and in-depth analysis, resulting in faster incident resolution.
• Conducted comprehensive analyses of network traffic and system logs to identify and neutralize advanced persistent threats (APTs), proactively protecting the organization from sophisticated attacks.
• Collaborated effectively with Incident Response teams to enhance investigation efforts, contributing to more thorough and effective incident resolutions.
• Revolutionized SOC operational playbooks with automation and process optimizations, reducing redundant tasks and mitigating alert fatigue, leading to a more efficient and streamlined security posture.

Skills and Qualifications:

• Minimum 2 years of experience in a Security Operations Center (SOC) environment.
• Strong understanding of security concepts, frameworks, and best practices (e.g., SIEM, EDR, MITRE ATT&CK).
• Expertise in using SIEM (e.g., QRadar) and EDR (e.g., Carbon Black) tools for security event monitoring, investigation, and analysis.
• Excellent analytical and problem-solving skills with the ability to think critically and identify the root cause of security incidents.
• Proven ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills to work effectively with security teams and other IT departments.
• Ability to document technical findings and procedures clearly and concisely.
• A passion for cybersecurity and a desire to learn about emerging threats and vulnerabilities.

Bonus Points:

• Experience with scripting languages (e.g., Python, PowerShell) for automation.
• Experience with vulnerability scanning tools and penetration testing methodologies.
• Knowledge of cloud security concepts and best practices.

Job Description:

You will be responsible for maintaining and supporting our Red Hat Enterprise Linux (RHEL) infrastructure. You will play a critical role in ensuring the stability, security, and efficiency of our Linux systems. The ideal candidate will have a strong background in RHEL operations and be proficient in installation, hardening, upgrading, and patching processes.

Key Responsibilities:

• Provide operational support for RHEL environments, ensuring high availability and performance.
• Perform installation, configuration, and maintenance of RHEL systems.
• Implement system hardening measures to enhance security and compliance.
• Manage and execute system upgrades and patching to keep the environment up-to-date.
• Troubleshoot and resolve issues related to RHEL systems promptly.
• Collaborate with cross-functional teams to support various IT projects and initiatives.
• Document system configurations, procedures, and processes.
• Participate in on-call rotation for after-hours support.

Qualifications:

• Proven experience in RHEL operation support.
• Hands-on experience in RHEL installation, hardening, upgrading, and patching.
• Knowledge of Linux security best practices and hardening techniques.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple tasks effectively.
• Azure experience is a plus.

The Company :

Our client is the leading information, communications, and technology (ICT) service provider in Singapore. They are now looking for Network Technician for their team.

The Role :

As a Network Technician, you are responsible:-

• Participate in network maintenance standby duty rotation that is assigned by the Team lead.
• Ensure SLA Level is achieved for all single fault case.
• Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
• Attend to daily customers’ fault calls assignment when not in standby.
• Attend to preventive maintenance.
• New assignment by Ops manager or TSM when needed.
• Any other tasks as assigned by your Supervisor/Manager.

Requirements

• Nitec or Higher Nitec in IT
• Able to communicate clearly in English
• Able to follow the operation manual
• Team Player
• Shiftwork
• Good customer care and communication skills.
• Basic Knowledge in Network or IT

Other Details:

• Shift Hour : 1st Shift (08:00 - 20:00 Hrs) & 2nd Shift (20:00 - 08:00 hrs)

You may directly apply here: https://apply.workable.com/j/78A352518A

Key Responsibilities:

• Provide operational support for MS SQL databases, including installation, configuration, and maintenance.
• Implement and manage MS SQL AlwaysON Availability Groups for high availability and disaster recovery.
• Perform database hardening to enhance security and ensure compliance.
• Manage database upgrades and apply patches to keep systems up-to-date.
• Monitor database performance and optimize queries to ensure efficient operation.
• Troubleshoot and resolve database-related issues promptly.
• Support additional database systems including MongoDB, PostgreSQL, and Oracle as needed.
• Collaborate with development and operations teams to support application deployment and performance tuning.
• Document database configurations, procedures, and best practices.
• Participate in on-call rotation for after-hours support.

Qualifications:

• Proven experience in MS SQL operation support.
• Hands-on experience with MS SQL AlwaysON Availability Groups installation, hardening, upgrading, and patching.
• Strong understanding of database security best practices.
• Experience with MongoDB, PostgreSQL, and Oracle databases is a plus.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication and teamwork skills.
• Ability to manage multiple tasks and work independently.

Preferred Qualifications:

• Certifications such as Microsoft Certified: Azure Database Administrator Associate or similar.
• Experience with database automation tools and scripts.
• Familiarity with cloud-based database solutions.
• Knowledge of data backup, recovery, and disaster recovery techniques.

Responsibilities:

• Understand Customer's Security Framework: Familiarize with and stay updated on customer's information security policies, processes, procedures, and guidelines.
• Ensure Compliance: Ensure adherence to the customer's cybersecurity policies and standards.
• Security Assurance Activities: Perform activities to secure customer's data systems and networks. This includes, but is not limited to, log analysis and security assessments of customer ICT systems.
• Vulnerability Management: Manage and conduct vulnerability assessments and coordinate penetration testing activities to identify and mitigate security risks.
• Security Awareness Training: Conduct information security awareness training sessions to educate employees and stakeholders on security best practices and policies.

Requirements:

• Minimum 2 years of experience.
• Professional certifications such as CISSP, CISM, or similar are highly desirable.
• Proven experience in information security, including log analysis, security assessments, vulnerability management, and penetration testing.
• Strong understanding of cybersecurity frameworks, policies, and procedures.
• Excellent communication skills, with the ability to conduct training sessions and effectively communicate security concepts to non-technical audiences.
• Ability to work independently and as part of a team, with strong organizational and coordination skills.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.