Total 2 transportation manufacturing production job vacancies in Customer Service category in Singapore

令人興奮的工作機會：加入我們的團隊，實現充實的職業生涯！

您的角色：客戶服務主管

職責：

• 透過確保透過組織處理訂單以最有效地履行客戶訂單來管理客戶服務職能，並保持我們「無與倫比的客戶服務」的核心價值。
• 處理內部客戶的銷售確認。
• 需要非標或主要產品定價查詢時，通知市場銷售部門。
• 所有訂單均按照我們的合約審查程序進行處理，並透過銷售經理澄清不確定的領域。
• 確保透過無與倫比的客戶服務有效率且及時地處理客戶訂購查詢。
• 透過徹底分析問題並追蹤可能涉及的相應經理或員工來調查客戶的投訴，並在諮詢物流/行銷/總經理後向客戶報告，總經理在必要時授權採取糾正措施。

要求：

• 增強您的專業知識：商業管理或相關專業課程的最低學位。
• 良好的業績記錄：在相關領域擁有至少 2 年經驗者優先。 （歡迎應屆畢業生申請）

這對你有什麼好處？

• 工作與生活和諧：享受每週 5 天的工作時間。
• 在您的區域中蓬勃發展：培育您職業成長的培育環境。
• 您的努力得到回報：有競爭力的薪資待遇，反映您的經驗。
• 進步很重要：期待每年的加薪和醫療福利。
• 不要錯過這個與我們一起塑造未來的機會。加入我們的團隊，踏上成長、創新和成功的旅程。立即申請！

津貼和福利

• 休閒著裝要求
• 個人發展機會
• 有薪培訓和發展

Exciting Job Opportunity: Join Our Team for a Fulfilling Career!

Your Role: Customer Service Executive

Responsibilities:

• To manage the customer service function by ensuring that orders are processed through the Organization to fulfill customer orders most cost effectively, as well as maintaining our core value of ‘unbeatable customer service’.
• Processing sales confirmation from internal customer.
• Informing Marketing & Sales Department where non-standard or major product pricing query is required.
• All orders to be processed as per our contract review procedure and via through sales managers for clarification on areas of uncertainty.
• Ensures that customer-ordering queries are processed efficiently and promptly with unbeatable customer service.
• Investigates customers’ complaints by thoroughly analyzing the problem and following up with the appropriate managers or staff who may have been involved and reports back to the customer after consulting Logistic/Marketing/General Manager who authorizes corrective action if warranted.

Requirements:

• Empower Your Expertise: Minimum Degree in Business Management or relevant professional course.
• Proven Track Record: Preferable with minimum of 2 years in a related field. (Fresh graduates are welcome to apply)

What's in it for You?

• Work-Life Harmony: Enjoy a 5-day workweek.
• Flourish in Your Zone: A nurturing environment that nurtures your professional growth.
• Your Efforts Rewarded: Competitive salary package, reflecting your experience.
• Progress Matters: Look forward to annual increments and medical benefits.
• Don't miss out on this opportunity to shape the future with us. Join our team and embark on a journey of growth, innovation, and success. Apply now!

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development