Total 3,855 Customer Service job vacancies

jobscope

1. intervene children with special needs by following preplanned IEP
2. reports writing

requirements:-

1. related Bachelor degree holder
2. passionate in special needs field

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Allowances for continuing education

工作範圍

1. 透過遵循預先計劃的 IEP 來介入有特殊需求的兒童
2. 報告寫作

要求：-

1. 相關學士學位持有者
2. 對特殊需求領域充滿熱情

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 事假
• 繼續教育津貼

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Requirements: Degree in refrigerant and air conditioning

Experience: 3 to 5 years

Working Hours: 5 days a week, Monday to Friday, 8:30am – 6:00pm

Location: Petaling Jaya (SS2)

Scope of Work:

• Able to plan maintenance service plan
• Able to assist the team in maintenance, troubleshooting, installation, testing, commissioning and repair of all ACMV systems or related equipment
• Able to prepare reports or quotations
• Develop and maintain good relationship with existing customers
• Develop new and potential customer contact leads for sales business development team
• Handle customer complaints/technical enquiries and take corrective actions within the target time
• Able to handle multi-task and work independently

Job Requirements:

1) Have understanding of refrigeration and air conditioning

2) Have good work attitude, communication skills, self-motivated, positive and responsible

3) Have good team spirit and assistance

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job description

• Assist customers by providing product information and answering questions.
• Handle cash, credit card, and check transactions accurately using POS systems.
• Record all incoming cash and cheque, issue receipts, record all transactions for final reconciliation in the Accounts departments.
• Maintain a clean and organized cashier station.
• To perform any other job assignments/duties as may be required by management from time to time.
• Support Operation Team and Admin staff with clerical tasks during their peak hours.

Requirements

• Candidate must possess at least a SPM/STPM/ Diploma's in Business Administration, Account or equivalent.
• Familiarity with electronic equipment such as cash register and POS.
• Strong communication and interpersonal skills to effectively assist customers.
• Excellent problem-solving abilities with keen attention to detail.
• Able to provide prompt delivery, meticulous and multi-tasking.

We offer:

• 5-Days week
• Annual Trip
• Increment & Bonus
• Outstanding career development opportunity
• Group PA & Hospitalization Scheme

Job description

• Assist customers by providing product information and answering questions.
• Handle cash, credit card, and check transactions accurately using POS systems.
• Record all incoming cash and cheque, issue receipts, record all transactions for final reconciliation in the Accounts departments.
• Maintain a clean and organized cashier station.
• To perform any other job assignments/duties as may be required by management from time to time.
• Support Operation Team and Admin staff with clerical tasks during their peak hours.

Requirements

• Candidate must possess at least a SPM/STPM/ Diploma's in Business Administration, Account or equivalent.
• Familiarity with electronic equipment such as cash register and POS.
• Strong communication and interpersonal skills to effectively assist customers.
• Excellent problem-solving abilities with keen attention to detail.
• Able to provide prompt delivery, meticulous and multi-tasking.

We offer:

• 5-Days week
• Annual Trip
• Increment & Bonus
• Outstanding career development opportunity
• Group PA & Hospitalization Scheme

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

WE ARE HIRING! LET'S GROW TOGETHER!

Welcome to Taka Group. We are excited to announce that job vacancy is now open for our Branch in Setapak, Kuala Lumpur. Salary range based on experience from RM1,500-RM3,000. Send your resume now & come join our team! Let's grow, breakthrough, innovate and realize our dream together!

1. Required experienced or no experience employee with set of skill in bakery, pastries industry.
2. Able to commit to job with minimum supervision.
3. Take customers order, baking cake & achieve target.
4. Make sure the cleanliness of work areas & equipment.
5. Others job description can ask us directly once u submitted us your resumes.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours/Meal allowance
• Personal leave
• Paid training and development
• Medical claim

職責：

• 協助客戶服務團隊包含資料輸入、歸檔重要文件、溝通相關資訊。
• 回應客戶的投訴並根據要求提供售後支援。
• 以電子形式儲存和排序資料。
• 協助準確、及時地處理所有訂單。
• 協助準備和組織宣傳品或活動。
• 確保遵守法律和政策。

要求：

• 分鐘。具 3 年銷售支援/協調員或其他行政職位經驗者優先；
• 優秀的電腦技能（MS Office）。
• 精通英語、國語和普通話。
• 組織良好，責任感強，有解決問題的能力。
• 較強的口頭和書面溝通能力。
• 具有高度奉獻精神的團隊合作者。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 年假
• 個人發展機會
• 每週 5 天

Responsibilities:

• Assist Customer Service team including data entry, filing important documents, and communicating relevant information across.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort data in electronic form.
• Assist to handle the processing of all orders with accuracy and timeliness.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.

Requirements:

• MIn. 3 years experience as a sales support / coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (MS Office).
• Proficiency in English, BM and Mandarin.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Annual leave
• Personal development opportunities
• 5-day week

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, user training, corrective and preventive maintenance of equipment.
• Assisting in lab for calibration job.
• responsible for documenting customer service activities.
• maintaining customer records, and providing customer feedback to management.
• Performs other tasks as assigned from time to time.

Requirements

• Degree in Electronic & Electrical/Mechanical Engineering
• Conversant in English, Bahasa Malaysia
• Basic Programmable Logic Controller (PLC) knowledge is an added advantage
• Presentation/ demonstration skills
• Positive working attitude
• Fresh graduate or 1 year experience in Electronic & Electrical/Mechanical Engineering Field 

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave
• Personal development opportunities

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.

義務和責任

• 協助和支援上級提供售後服務和支持，包括設備的安裝、調試、升級、用戶培訓、糾正和預防性維護。
• 協助實驗室進行校準工作。
• 負責記錄客戶服務活動。
• 維護客戶記錄，並向管理階層提供客戶回饋。
• 執行不時分配的其他任務。

要求

• 電子電氣/機械工程學位
• 精通英語、馬來語
• 具備基本的可程式邏輯控制器 (PLC) 知識是額外優勢
• 演示/演示技巧
• 積極的工作態度
• 應屆畢業生或一年電子電機/機械工程領域經驗

工作福利

• 激勵和獎金
• 津貼
• 事假
• 個人發展機會

工作條件和物理環境

• 工作時間週一至週五上午 830 點至下午 6 點

工作地點

• 八打靈再也（總部）： 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。

Roles Responsibilities:

Manage calls, live chat enquiries.

Key in all inquiries into system.

Simple daily activity report.

Data entry & data verification upon client's ad hoc project.

Requirements:

SPM holder (Fresh Grade are welcome).

At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.

Good communication skill in English and Bahasa Malaysia.

Good attitude, interpersonal skill and customer service skill.

Willing to work on shift hours and has own transport to travel.

Must work on Saturday, Sunday and public holiday.

prefer can start work immediately

Contact : 017-2766177 (HR Department) for interview appointment or walk in interview

Perks & Benefits

• Nearby public transport
• Medical insurance

Main purpose of the job:

Authorize transactions, verify in real time to prevent fraud, and ensure accurate reporting while minimizing credit losses. 

Job Description:

• To deliver authorisation scope of duties inclusinve but not limited to on-us/not on-us authorisation request, authorisation cancellation and reversal, credit card easy payment, balance transfer , ATM/CDM terminal monitoring, points redemption and others thru various channel
• Proactively review and monitor online fraud alert system and in order to mitigate fraud loss. 
• To provide sound judgement when perform bypass to overwrite system response. 
• To attend and promptly perform the customer and transanction verification triggered from Fraud Alert - System or referral received from business networks, card issuers/ acquirers and payment providers. 
• Provide an exceptional high level of customer care when handling personal, telephone and written enquiries from internal and external customers or business counterparts. 
• To source a daily data compilation for management monthly report preparation
• Attend to cuctomer and merchant's enquiries on products/facilities. 
• To vigilantly perform card block for lost & stolen reporting or hold for security purposes whenever required inclusive block release and card replacement whenever applicable. 
• To perform force authorisation within exceptional authorisation requests
• To source data compilation for MIS and ensure the daily reports requirements are properly executed. 

Job Requirements:

• Bachelor’s degree in finance, business administration, or a related field.
• 1-3 years of experience in card operations, transaction processing, or a related role in the financial services industry. Fresh graduate are welcome to apply. 
• Strong knowledge of card and authorization systems.
• Familiarity with fraud detection tools and techniques.
• Excellent analytical and problem-solving skills.
• Proficiency in MS Office (Excel, Word, PowerPoint) and experience with transaction management software.
• Good communication skills and the ability to work under pressure in a fast-paced environment.
• Able to work on rotational shift 24/7. 

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave