Total 7 Junior Executive level Information Technology job vacancies in petaling jaya sgr

1. Project Management and Coordination:
   1. Assisting with project management.
   2. Leading the creation of project plans.
   3. Reviewing progress of projects and recommending improvement strategies.
   4. Interacting regularly with program sponsors, stakeholders, and project/program teams.
   5. Resolving technical/personnel conflicts and mitigating technical risks within projects.
2. Site Supervision and Quality Control:
   1. Assisting immediate superior to control daily works on site.
   2. Ensuring all PABX-related works are carried out in accordance with drawings, specifications, procedures, and instructions.
   3. Ensuring engineers control and monitor works to achieve required quality.
   4. Ensuring engineers control and monitor works to meet completion targeted time frame.
   5. Supervising, training, and controlling PABX engineers.
3. Technical Support and Documentation:
   1. Assisting engineers in the installation, commissioning, and maintenance of PABX equipment.
   2. Attending site installation works and coordinating team onsite.
   3. Providing technical support to internal and external customers related to PABX systems.
   4. Developing and maintaining helpdesk standard operating procedure (SOP) and documentation.
4. Client Relations and Pre-Sales:
   1. Assisting with Pre-Sales works and proposals related to PABX systems.
   2. Delivering presentations and demonstrations to prospective and current clients regarding PABX solutions.
   3. Liaising with product/service developers to gain in-depth knowledge for customer relation purposes in the context of PABX systems.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal development opportunities
• Paid training and development

1. 專案管理和協調：
   1. 協助專案管理。
   2. 領導制定專案計劃。
   3. 審查專案進度並提出改進策略。
   4. 定期與專案發起人、利害關係人和專案/專案團隊互動。
   5. 解決專案內的技術/人員衝突並降低技術風險。
2. 現場監督和品質控制：
   1. 協助直屬上級掌控現場日常工作。
   2. 確保所有 PABX 相關工作均依照圖面、規格、程序和說明進行。
   3. 確保工程師控制和監控工作以達到所需的品質。
   4. 確保工程師控制和監控工作以滿足完成目標時間範圍。
   5. 監督、訓練和控制 PABX 工程師。
3. 技術支援和文件：
   1. 協助工程師進行PABX設備的安裝、調試和維護。
   2. 參加現場安裝工作並現場協調團隊。
   3. 為內部和外部客戶提供與PABX系統相關的技術支援。
   4. 開發和維護幫助台標準作業程序 (SOP) 和文件。
4. 客戶關係和售前：
   1. 協助與 PABX 系統相關的售前工作和提案。
   2. 向潛在和當前客戶提供有關 PABX 解決方案的演示和演示。
   3. 與產品/服務開發人員聯絡，深入了解 PABX 系統中的客戶關係目的。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 個人發展機會
• 有薪培訓和發展

Job Description:-

Managing all helpdesk & surveillance functions tied to Enterprise business & support extending to communications & liaison with business counterparts & Enterprise customers. Expected to manage required communication levels to internal & external stakeholders

Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts the Enterprise network’s reliability

Ensuring enterprise network growth by supporting delivery projects to gain more fixed enterprise customers and dominance by expanding network footprints

Ensuring technology development growth by supporting all fixed network projects to meet the evolving network technology and providing constructive inputs

Ensuring all network fixed enterprise complaint are managed and updated timely as per SLA

Ensuring all network detection are pro-actively notified timely as per SLA

Ensuring constant and reliable communications with Business Units to understand its needs which are unique to every customer and translate them towards the network’s outputs

Ensuring prompt and immediate response to stakeholders ie Service Managers, Account Managers & Network stakeholders

Job Requirements:-

Post Graduate Certificate/Diploma: Specialized in Electrical/Electronics/Communications

1 to 3 years in IT & Helpdesk environment

Proven experience as a helpdesk technician or other customer support role

Tech savvy with working knowledge of office automation products, databases, and remote control

Good understanding of computer systems, mobile devices, and other tech products

Ability to diagnose and resolve basic technical issues

Proficient in English

Excellent communication skills and writing skills.

Customer-oriented and cool-tempered

Perks & Benefits

• Nearby public transport
• Casual dress code

職位描述：-

管理與企業業務相關的所有幫助台和監控功能，並支援擴展到與業務同行和企業客戶的通訊和聯絡。期望管理與內部和外部利害關係人所需的溝通級別

透過維護直接影響企業網路可靠性的關鍵網路 KPI 來確保客戶滿意度

透過支援交付專案確保企業網路成長，透過擴大網路覆蓋範圍獲得更多固定企業客戶和主導地位

透過支援所有固定網路專案以滿足不斷發展的網路技術並提供建設性投入，確保技術發展成長

確保所有網路固定企業投訴按照 SLA 得到管理和及時更新

確保根據 SLA 及時主動通知所有網路偵測

確保與業務部門持續可靠的溝通，以了解每個客戶的獨特需求並將其轉化為網路的輸出

確保對利害關係人（即服務經理、客戶經理和網路利害關係人）做出及時、立即的回應

職位要求：-

研究生證書/文憑：電氣/電子/通訊專業

在 IT 和幫助台環境中工作 1 至 3 年

作為幫助台技術人員或其他客戶支援角色的豐富經驗

精通技術，具備辦公室自動化產品、資料庫和遠端控制的工作知識

對電腦系統、行動裝置和其他科技產品有很好的了解

具有診斷和解決基本技術問題的能力

精通英語

優秀的溝通能力和寫作能力。

以客戶為中心，個性冷靜

津貼和福利

• 附近的公共交通
• 休閒著裝要求

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.