ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help connect the modern enterprise to operate faster and be more scalable than ever before.
This executive role is an exciting opportunity to join one of the fastest growing cloud software companies and Forbes Magazine’s #1 Most Innovative Company in a highly visible role with massive potential impact.
To propel our next phase of growth, ServiceNow is investing in Telecom, Media and Tech (TMT) Global Vertical Solutions and Go-To-Market organization. We’re building a team of entrepreneurial and collaborative individuals who are passionate about the opportunity to transform telecommunications leveraging ServiceNow’s powerful digital workflow platform.
Join a team that will fundamentally re-shape TMT, partnering with leading service providers and the most disruptive software partners in the world. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.
The Position
We are looking for a Head of TMT, Japan to join our TMT Global Vertical organization. The ideal candidate is a TMT industry expert with knowledge of Industry pain points, business processes, system landscapes, and solutions, especially in customer service, ordering and/or service assurance domains. The ideal candidate will closely align with our account teams in a few strategic clients to seed and develop strategic opportunities based on industry solutions. S/he has a point of view on how operational transformation can differentiate the employee and customer experience in TMT. S/he has experience building executive relationships and selling enterprise software solutions into the TMT industry in Japan. Finally, s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the TMT industry.
This role will serve as ServiceNow’s thought leader for the TMT industry in Japan. The Head of TMT will build trusted relationships with customer and partner executives, partner with sales leaders and account teams on strategic planning and execution, take new industry solutions to market, seed and develop new solution-based opportunities, and tailor solutions and content as needed to the Japan market.