Total 2 job vacancies by 059 Ryder Truck Rental, Inc. (Employer-Payroll)

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Essential Functions

• Workflow Management:
  Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
  Ensures all warranty policies and procedures are executed
  Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
  Responsible for conducting yard checks to ensure proper work scheduling and prioritization

• Labor Management
  Provides management, training and development of all personnel assigned
  Responsible for Performance Management of all assigned personnel

• Customer Management:
  Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
  Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates
  Conduct customer visits as required by the Customer Care Plan

• Asset Management:
  Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility
  Evaluates needs and makes recommendation for shop tooling and equipment requirements
  Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process
  Assist in ensuring all vehicles have required specifications in SAM
  Responsible for Parts Inventory management, policies and procedures

• Quality Management:
  Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work
  Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center
  Ensure Cleanliness and quality of repair for all maintained vehicles
  Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends
  Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized
  Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs
  Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements
  Ensure Employee compliance with Safety and EPA regulations and requirements

• Financial Management:
  Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction
  Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives
  Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets
  Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation
  Responsible for the customer bill back process to include identification, review and approval of bill back opportunities
  Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity
  Ensure data integrity in the Shop Management Online system

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Ability to professionally represent Ryder and competently interact with customer management

• Strong vehicle diagnostics/repair knowledge (preferred)

• Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required

• Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement

• Maintenance and Technical experience in a shop environment required

• Supervisory experience preferred

• Experience with a Shop Management System preferred

• Microsoft Office intermediate preferred

DOT Regulated
No

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Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. 

Essential Functions

• Develop pre-sales strategy for the target accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services. Work with ARs and CDMs to transition accounts and increase sales opportunities as required. Work with National Sales to develop and/or assist in generating sales opportunities within assigned territory. Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities.

• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Develop account selling strategies on a continual basis to improve effectiveness. Familiarize GMs & CDMs with sales in progress and their potential impact on their areas of responsibility. Contribute to an effective transition of accounts sold. Administrative functions necessary to support account.

• Report sales activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with CBUs. Leverage all resources to expand new opportunities, i.e., MDS, Safety, Finance, etc. Develop account profile information on all prospect solicitations.

• Training and improvement of sales skills, industry knowledge and personal growth needs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Possesses a high degree of initiative.

• Must be self-motivated.

• Ability to work independently and as a member of a team.

• Possesses flexibility to work in a fast paced, dynamic environment.

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices.

• Good understanding of Ryder's product offerings

• Represent the full spectrum of Ryder's services to new and potential customers advanced required.

• Ability to interpret financial data advanced required.

Qualifications

• Bachelor's degree required in Business and/or Finance and Accounting or equivalent experience.

• Five (5) years or more demonstrated consecutive sales excellence (quota achievement) in prior sales responsibilities required.

• Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers advanced preferred.

• Ability to interpret financial data advanced required.

DOT Regulated
No

Ryder's been named: “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek. 

We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award.

#LI-post   #INDexempt   #FB

Job Category

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.