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REQUIREMENT
Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)
DUTIES AND RESPONSIBILITIES
1, To issue & manage invoices and Delivery Order, update and maintain data in systems.
2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)
3, To ensure goods deliver to client on time through shipment arrangements.
4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.
5, To ensure customer satisfaction.
Attendance allowance RM200, Food allowance RM50, Year-end Bonus
Founded on 25 March 1996 and listed on the Shenzhen Stock Exchange on 16 December 2016 (stock code: 002831), YUTO is an international industry-leading superior packaging solution provider. Headquartered in Shenzhen, YUTO has over 20,000 employees and 50+ production sites with a global service network. Leveraging on our superior printing and packaging technologies and agile global delivery capabilities, we provide innovative one-stop packaging solutions and sustainable intelligent manufacturing services to Fortune 500 companies, famous brands and other clients.
Our packaging business covers six core sectors: consumer electronics, wine and spirits, personal care, food, healthcare, and tobacco. In addition, we also provide customized services to clients in various industries, including eco-friendly plastic replacement, pre-press media, retail store materials, creative products, injection molding, photolithography, and more.
Based on the packaging business, YUTO also provides solutions in the field of technology products, covering pet products, consumer electronics components (acoustic devices, consumer electronics soft materials, Flexible Printed Circuit, glare films), and new materials (carbon fiber, glass fiber, eco-friendly glues). We are actively exploring market trends and devoting ourselves to innovating for the future and creating value. You Us TOgether Extraordinary.
Job Scoop
1. Prepare Quotation for ocean freight, sea freight and custom clearance
2. Check the freight cost
3. Follow up on booking
4. Place booking
5. Prepare S/I, HBL and MBL
6. Check port system on vessel status
7. Check port system on container status
8. Co-respondance with oversea agent on enquiry and booking
9. Follow up shipment status with customer
Requirement
1. Good inter-personal skills
2. Good communication skills
3. Willing to learn
4. Polite and hardworking
5. Able to speak mandarin
6. Quick learner
Perks & Benefits
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Perks & Benefits
Established in 1995, EMA Global is a medical assistance company operated by industry veterans and top health professionals. We provide medical evacuation and repatriation, and pride ourselves on our world-class bedside to bedside transportation services. EMA Global is fully accredited by EURAMI, a top independent European organisation that assesses operating standards of medical service providers that utilise rotary wing jets for transporting patients in need of medical assistance. When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records , experience and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments. Through our industry partners and our own network of alliances, EMA Global is equipped to provide worldwide medical assistance to our clients 24/7. Working with fully accredited industry partners across the globe, we are able to reach you wherever you are, to assist you with whatever medical needs you may have.
Job Description
1. Attend to customer enquiries via call, social media platform and chat application.
2. Research and network with reliable coach rental company for partnership.
3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements.
4. Execution of paper work (from quotation, reservation, payment follow up to invoicing).
5. After sales follow up.
6. Onsite visit when necessary.
Requirements
1. Diploma / Degree in Tourism management / Business admin & Management or equivalent to a business-related field.
2. Excellent command of spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.
3. Experience in Bus / Coach rental industry is a must.
4. Experience in airline ticketing and customer service role will be an added advantage.
5. Outspoken & soft spoken person.
6. Good follow up skill and highly attentive to enquiry.
7. Comfortable working with computer and mobile phone in long hour
8. Basic computer skill (Outlook, excel, Wordpress)
9. Willing to travel when necessary
10. Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)
Perks & Benefits
Holidaygogogo Tours Sdn Bhd, incorporated in 2013 is a travel agency licensed by the Ministry of Tourism and Culture Malaysia. Holidaygogogo Tours is an inbound/outbound/ticketing tour company that focus on Island, Beach & Cruise Tour Packages, not only offer a range of tourism products to their customers, but also provide a great diversity of travel information related to tourism within the region.
We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels.
Responsibilities:
Requirements:
Perks & Benefits
Hellocare Sdn. Bhd. stablished company at KL Eco City. We are doing customer care outsourcing services. Provide services to different platforms. To handle all online enquiries promptly, accurately and professionally.
Job Description
Handling Enquiries & Feedback
Web Support and Mobile Apps Support
Account Opening and Client Online Registration
Ad-Hoc Request
Job Requirements
Perks & Benefits:
Originally a stock broking company as a member of the Kuala Lumpur Stock Exchange (KLSE) in 1979 under the name of Lim and Hszieh Sendirian, the company turned private on 15 March 1985, becoming Apex Securities Sdn Bhd. On 2 May 1991, Apex Securities was acquired by AEHB as part of its restructuring process and KLSE listing.
Due to the Economic Boom is Asia that occurred between the 1980s to mid-1990s, Malaysia became known as a “Tiger Economy,” causing an influx of global equity investments. It was during this period that JP Morgan Hong Kong (formally known as Jarding Fleming Hong Kong) acquired a 30% share, changing Apex Securities Sdn Bhd to JF Apex Securities Sdn Bhd on 5 March 1996. On 12 August 1997, after a successful KLSE listing, JF Apex Securities was eventually renamed JFAS. However, on 13 December 2007, JP Morgan Hong Kong ceased its shareholding rights, thereby returning full ownership to AEHB.
In October 2000, JFAS successfully obtained the licensing rights of Halim Securities, expanding business operations and the transfer of 27 remisiers, thus the commencement of its Petaling Jaya (PJ) Branch.
On 1 September 2022, JFAS is renamed as Apex Securities Berhad and is headquartered in Kajang, with branches in Petaling Jaya, Puchong, Penang, and Johor Bahru.
Apex Securities is licensed by the Securities Commission Malaysia to deal in securities, clearings, derivatives, and the provision of investment advice. At JFAS, we provide a comprehensive suite of stockbroking related services for all your business needs, including but not limited to:
Share trading of Bursa, the LEAP Market, Foreign Markets, and Derivatives/Futures
Share Margin Financing and IPO Financing
Nominee and Custodian Share Services
Underwriting and Placement of Securities
Why join us?
Remuneration package commensurate with experience and talent
Good career growth prospects
Dynamic and positive working environment
CUSTOMER SERVICE ASSISTANT
(Non Executive)
Salary Range: RM1,800 and above (depending on experience)
Enjoy a 5-day week job and in PJ area
Responsibility
Requirements
Perks & Benefits
ALMEDICO SDN BHD (also known as “ALM”) was incorporated on 2011 and became certified with ISO 13485 : 2003 Quality Management. The company aims to deliver affordable and high-quality medical products and devices where we have grown exponentially since its inception. Almedico now offers critical care products focusing on renal, liver, and cardiac care.
From its humble beginning, ALM has undertaken massive investment programmes that have enabled the company to supply to the private and Government medical centres in Malaysia under a few brands (OEM). In addition to our company’s core business operations in healthcare marketing, we also work very closely with many major pharmaceutical and healthcare manufacturers globally to provide satisfaction, value and innovation to our customers.
1. Liaising with customer on the confirm purchase order.
2. Generating standard order by using System (SAP) upon received purchase order from customer.
3. Review current finish good balance quantity and make delivery date arrangement with warehouse if stock available.
4. Notify Planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.
5. Follow-up with planner on the commit delivery date.
6. Notify customer on the delivery status
7. Liaising with warehouse for the delivery arrangement
8. Handle customers complain for any related issue once complete the delivery date.
9. Notify respective department/ section upon received customer complaint if any
10. Prepare report on weekly and monthly basis which including consignment billing, report billing, FG report, inventory report forecaster report and maintaining Interco pricing
11. Attend meeting internal or external
12. Any other tasks as and when assigned by the Management
13. Follow the Company’s environmental policy and procedures and comply with any environmental related legal or regulatory requirement.
14. Required language(s): English, Bahasa and Mandarin. Need to communicate with our Mandarin speaking counterparts.
Perks & Benefits
WONG ENGINEERING is an ISO 9001 & 14001 certified Public Listed Company located at the Kulim Hi-Tech Park. We are a reputable and leading producer of high precision CNC turning products and metal stamping components. Through inhouse research & development, we are also an original manufacturer of ozonizer products. As part of our business expansion program, we are currently looking for highly capable and dynamic professionals to join our team.
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
Responsibilities:
Requirements:
Perks & Benefits
Established since 26th October 1989, Azonic Motion & Engineering is specialized in the trade of mechanical, electronic & electrical, pneumatic, hydraulic machine parts…
Responsibilities:
- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.
Requirements:
- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous.
Join our team and be part of a dynamic environment where customer satisfaction is our top priority!
Perks & Benefits
Your preferred partner in the region. Minsoon Star Sdn Bhd (formerly known as Minsoon Credit), together with Mercedes-Benz Malaysia, has launched its newly relocated Mercedes-Benz Autohaus in Seremban 2. Minsoon Star Sdn Bhd is the sole authorised dealer for Mercedes-Benz vehicles in Negeri Sembilan, with more than 40 years of experience operating automotive dealerships. Our team consists of over 40 members working together at our showroom and service centre located in Seremban. Our goal is to ensure that we not only offer a premium product to our customers, but also a premium experience.
Summary:
As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.
Your Missions:
Perks & Benefits
Top reasons to work with CWG.
1. Healthy and positive culture
2. Comfortable working environment
3. Strong learning and development plans
4. Professional on-job training
5. Better career opportunity
6. Flexible working arrangement
7. Convenient office location
8. Attractive benefit structure
CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.