Total 8 customer service job vacancies in Administrative / Clerical category in johor bahru johor

工作職責：

• 準備變更訂單工作和報價的數量。
• 出席客戶詢問及預約，了解並滿足客戶的需求
• 確保及時報告專案工作進度並向工程師報告。
• 確保我們的安裝、維修和/或維護工作按照工作計劃進行
• 規劃、協調、監督和監控現場工作，並確保現場人員遵守公司規章制度。
• 研究資訊以根據需要支援其他團隊和部門。
• 追蹤並報告專案進度。
• 有效率、及時地完成工程師和經理分配的任何任務。
• 有序、有效率地執行工程師和經理分配的其他職責。
• 更新並協助正在進行的工作。
• 填寫文件

職位要求及偏好：

• 候選人必須至少獲得任何領域的 SPM 或文憑。
• 良好的溝通能力，Microsoft Office知識
• 能夠根據公司需求建立和管理任務優先清單。
• 能夠在合理的時間內定義問題、收集數據、確定事實並解決差異。
• 最受歡迎會講國語
• 歡迎應屆畢業生申請！

作為公司福利的一部分，我們為合格的候選人提供以下福利：

1）第13個月工資，

2) 獎金和激勵

3）津貼

4）醫療保險

Job responsibilities: 

• Prepare quantity for variation order works and quotation.
• To attend customers enquiries and appointment to understand and satisfy the need of customers
• Ensure timely reporting on project work progress and reports to Engineer.
• Ensure our installation, servicing and / or maintenance works are according to work schedule
• Plan, coordinate, supervise and monitor works at site & ensure site personnel following of company rules & regulations.
• Research information to support other teams and departments as needed.
• Keep track of and report on project progress.
• Complete any tasks assigned by the Engineer & Manager in an efficient and timely manner.
• Perform other duties assigned by the Engineer & Manager orderly and efficiently.
• Update and assist in Work in progress.
• To do filling for the documents

Job requirement and preferences:  

• Candidate must at least process SPM or Diploma in any field.
• Good communication correspondences skills, Microsoft office knowledge
• Able to create and administer task priority list based on company needs.
• Ability to define problem, collect data, establish facts and resolve discrepancies in reasonable amount of time.
• Mandarin speaking are most welcomed
• Fresh graduate are welcomed to apply!

As part of company benefits, we do provide the following to qualified candidates:

1) 13th month salary,

2) Bonuses and Incentive

3) Allowance

4) Medical insurance 

Job Description

Customer Service and Admin
• Attend to jobseeker enquiries and facilitate appointment bookings including – verifying and creating new or follow-up appointments, managing their profiles in the system and making outbound calls to confirm appointments
• Perform jobseeker profile management in system
• Assist jobseeker in filling up relevant forms and customer satisfaction survey
• Data cleaning and entry functions into system

Events Support
• Assist with registering jobseekers for event
• Support outreach activities within the vicinity of career centres
• Help out at events within the cluster, whenever needed
• Other duties assigned by the supervisor

*To be deployed to cover frontline duties when needed (e.g.: F2F over a counter involving mostly with Jobseekers over registration for Job Fairs, verification of application forms, etc.)

Requirements

• O Levels and above qualification
• Able to converse in English & another 2nd language
• Customer service experience as role requires dealing with challenging situations
• Meticulous, independent and a team-player
• Digitally savvy as required to handle various systems
• Proficient with MS Office (Word and Excel)
• Willingness to be externally deployed for events or cover duties at various locations

Others

• 12 weeks contract (extendable)
• Jurong East

Job Highlight:

• Contract Postion ( 12 months)
• Central, Queentown
• Monday to Friday, 8.30am to 6.00pm

Job Description:

• Assist in recorting & notes taking, support in information-gathering and liaison with external agencies related to social work.
• Assist in managing relationship with social service agencies and to write up referral letters if needed.
• Attend to mailbox and drafting of replies.
• Data entry duties as assigned.

Requirement:

• Only Singaporean
• Diploma in any field
• Meticulous and competent with MS Office

Interested applicants please click "Apply Now" or email to lucas.tan@bgc-group.com.

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

Responsibilities

• Providing end to end service coordination with both internal (sales, service, warehouse) and external customers or suppliers.
• Providing administrative support to Operations and Service team
• Coordinate on all project activities from procurement to order or service delivery
• Resolve service team admin issues timely
• Monitor project progress, preparation and submission to finance for timely billing
• Carry out administrative tasks including data input, maintaining records, paperwork and proper filing
• Tracking, checking of all service reports and follow up with engineers to ensure timely submission
• Handling enquiries from customers and suppliers
• Involve in internal audit
• Involve in quarterly stock take

Requirements

• Good command of English
• Relevant experience in project administration or service coordination
• Process-driven
• Able to multi-task
• Able to work well with deadlines
• Able to work under pressure
• Well-organized with a customer-oriented approach
• Flexible and adaptable
• Excellent communication and people skills
• Able to work independently and willing to work in a team
• Meticulous with an eye for detail
• Well-versed in MS Office applications
• Experience with Navision is advantageous

Job Highlight:

• 1 Year Contract
• Near Buona Vista MRT (10 minutes walking distance)
• Mon-Fri, Office Hours
• AL, MC & other benefits entitle

Job Description:

• Oversee development and growth of effective services and initiatives that meet the needs of service users.
• Analyze the service landscape to identify key needs and gaps.
• Assess funding proposals of new programmes in accordance with service and funding priorities.
• Work with Social Service Agencies (SSAs) to develop programmes and initiatives that meet requirement needs.
• Work with SSAs and other relevant stakeholders to refine proposals, service models and evaluation for funding approval.
• Assess and evaluate initiatives and programmes implemented.

Requirement:

• Only Singaporean
• Degree in Social Work/Social Sciences, Sociology or Psychology field
• Keen interest in working in Social Services and good Project Management, Programme Evaluation Skills

Interested applicants please click "Apply Now" or email to lucas.tan@bgc-group.com.

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Responsibilities:

Work closely with the Leads and Programme Executives to ensure the smooth and safe running of operations and assist in all administrative matters to enable the team to meet the programme’s targets, outcomes, and quality of work.

Administrative Duties

• Support and assist the team in the daily administrative tasks of our programmes.
• Assist the team in managing the child/family records. Manage filing and record keeping through proper maintenance of filing and archiving of documents in hardcopy and e-filing.
• Attend to enquiries through calls/ walk-in and render assistance and support promptly. Channel enquiries to relevant personnel/departments where required.
• Provide secretarial support (i.e. filing, drafting correspondences, minutes, memos, presentations).

Database Management

• Database Design & Architecture: help build the structure and design of the database according to user, client, and organizational needs. This requires you to analyze the needs of user, client, and organization and applying their needs and specifications to data collection, data structure, data analysis, data compilation, dashboards, and reports.
• Database Security: perform the necessary user administration, identify who should have access to what kind of data and perform the necessary data access management.
• Database Testing & Debugging: to run performance testing procedures to ensure the proper operations of a database and to ensure that it’s error-free. You will need to test for bugs, report bugs, and ensure that they are followed-up appropriately by the vendor. You will support and coordinate the User Acceptance Tests (UATs) for different groups of users.
• Data Migration: oversee the migration of data from legacy systems to new system.

Financial, Procurement and Asset Management

• Assist the team with all matters related to procurement and logistics for all programmes.
• Assist team with the purchase requisition process and management of purchase orders through timely submission of purchase requirements in procurement portal and assist Leads with monitoring budget through regular expense tracking.
• Support billing management in the areas of claims, invoicing and verifying staff claims in line with programme budget to ensure proper accuracy and accounting.

Operations Management/ Logistics Coordination

• Support team in conducting risk assessments and logistics planning for programmes/outings
• Oversee programme operations i.e. activities/events for first-aid, safety and logistics/facilities management

Requirements:

• Passionate about the cause of transforming kids’ families’ life outcomes through education, employment and housing
• 1-2 years’ experience on events, programme and/or administrative support
• Committed to working on 1-2 weekday evenings and/or Saturdays per week (with time off-in-lieu provided)
• Independent, self-directed, and reflexive worker and learner who is passionate about poverty, inequality, and personal growth.
• Good intrapersonal skills with the communication abilities and confidence to be able to empathetically engage with people from all walks of life, with different personalities, backgrounds, and histories.
• A keen and/or fast learner adept at picking up new tools in the pursuit of operational efficiency
• Competent with Microsoft Office
• Bonus if equipped with design skills to create collaterals and marketing materials

* Fresh candidates from school who meet all other requirements are welcome to apply.

Interested candidates are invited to send in their detailed CVwith expected salary to jingzhou@sccfsc.org.sg.

Job applications without a CV and without a stated expected salary will be immediately rejected. We regret that only shortlisted candidates will be notified. Thank you for applying.