Total 6 customer service job vacancies in Maintenance / Repair category in subang jaya selangor

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso

Overview:

We are currently seeking an experienced Service Engineer/Technician to join our team. As a Service Engineer/Technician, you will be responsible for providing technical support and service to our customers. This includes preparing service and technical reports in writing, lodging technical breakdown reports to the Technical Support portal, and attending to premises for Endoscopy, including installation, breakdown/troubleshooting, and service at the customer's site.

Key Responsibilities:

• Prepare service and technical report in writing
• Lodge technical breakdown report to Technical Support portal, follow-up, and close the case upon completion
• Attend to premise for Endoscopy, including installation, breakdown/troubleshooting & service at customer’s inclusive of systems applications, operating system support, applications support, software support, technical support, and troubleshooting.
• Communicate daily with customers to ensure resolution and proper follow‐up leading to acceptable customer satisfaction levels.

Requirements:

• Minimum Diploma or Degree in Biomedical, Electrical/Electronic Engineering or equivalent.
• Able to provide technical solutions to customers in a timely manner
• Able to travel extensively throughout the whole of Malaysia
• Must have own car as transport
• Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule
• Willing to travel periodically to support business needs.
• Good command of English and Bahasa Malaysia
• Able to communicate efficiently with customers

Perks & Benefits

• Above standard EPF Employer Contribution
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (LRT Taman Jaya)
• Medical & Insurance coverage
• Open culture
• Personal development opportunities
• Dental insurance
• Fitness membership

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso

Responsibilities:

• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of the company and the work of executives ( Admin, Marketing, Sales, Finance, Engineering, Technical etc.).
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Write and submit reports to the CEO in all matters of importance.
• Manage relationships with partners/vendors.

Requirements:

• Proven experience as Operational/Service Manager in HVAC industry or relevant role.
• Understanding of business functions such as HR, Finance, marketing etc.
• Display competency in strategic planning and business development.
• Good knowledge of data analysis and performance/operation metrics.
• Excellent organizational and leadership abilities.
• Outstanding interpersonal and public speaking skills.
• Skilled in decision-making and problem-solving.
• Possess at least a Diploma / Bachelor's Degree in Business Administration or relevant field
• Able to command and lead
• Hold meetings daily with all employees on daily task, safety, sop, company policy and objectives

Perks & Benefits

• Bonus
• Central location
• Free snacks / Happy hours
• Medical insurance
• EPF, Socso

概述：

我們目前正在尋找經驗豐富的服務工程師/技術人員加入我們的團隊。作為服務工程師/技術員，您將負責為我們的客戶提供技術支援和服務。這包括準備書面服務和技術報告、向技術支援入口網站提交技術故障報告以及前往內視鏡檢查場所，包括在客戶現場進行安裝、故障/故障排除和服務。

主要責任：

• 準備書面服務和技術報告
• 向技術支援入口網站提交技術故障報告，跟進，完成後關閉案例
• 參與內視鏡檢查的現場工作，包括客戶的安裝、故障/故障排除和服務，包括系統應用程式、作業系統支援、應用程式支援、軟體支援、技術支援和故障排除。
• 每天與客戶溝通，以確保解決方案和適當的後續行動，從而達到可接受的客戶滿意度。

要求：

• 生物醫學、電機/電子工程或同等學歷的最低文憑或學位。
• 能夠及時為客戶提供技術解決方案
• 能夠走遍整個馬來西亞
• 必須擁有自己的汽車作為交通工具
• 願意靈活工作時間，包括晚上、週末和假日，以及支援 24/7 日程安排所需的緊急非工作時間
• 願意定期出差以支援業務需求。
• 良好的英語和馬來語能力
• 能夠與客戶進行有效的溝通

津貼和福利

• 高於標準的 EPF 雇主繳款
• 津貼（旅費、交通費等）
• 附近的公共交通工具（LRT Taman Jaya）
• 醫療和保險範圍
• 開放文化
• 個人發展機會
• 牙科保險
• 健身會員資格

職責：

• 設計和實施業務策略、計劃和程序。
• 設定績效和成長的綜合目標。
• 制定促進公司文化和願景的政策。
• 監督公司的日常營運和管理人員的工作（行政、行銷、銷售、財務、工程、技術等）。
• 引導員工鼓勵最大績效和奉獻。
• 透過分析和解釋數據和指標來評估績效。
• 就所有重要事項撰寫並向執行長提交報告。
• 管理與合作夥伴/供應商的關係。

要求：

• 擁有在暖通空調行業或相關職位擔任營運/服務經理的豐富經驗。
• 了解人力資源、財務、行銷等業務職能。
• 展現策略規劃和業務發展的能力。
• 熟悉數據分析和性能/操作指標。
• 優秀的組織和領導能力。
• 出色的人際交往和公開演講技巧。
• 善於決策和解決問題。
• 至少擁有工商管理或相關領域的文憑/學士學位
• 能夠指揮和領導
• 每天與所有員工舉行會議，討論日常任務、安全、SOP、公司政策和目標

津貼和福利

• 獎金
• 中心位置
• 免費小吃/歡樂時光
• 醫療保險
• 公積金、社會保險