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Job Description:
The Client Support Executive will provide immediate support to traders, back office personnel, support staff, and IT teams to ensure the highest level of customer satisfaction and smooth trading operations. This role requires a motivated team player who can understand instructions, efficiently rectify and solve problems, and work independently.
Key Responsibilities:
Essential Skills:
Bonus Skills:
Our Offer:
Perks & Benefits
Agile Matrix Solutions is an IT and software solutions company based in Malaysia founded in February 2002. It's core business is the provision of IT management and technology services, particularly Systems Integration, Application Development, Managed Services and IT Resource Management. Its clients are from a broad range of industries that include oil & gas, education, insurance, banking and retail. AMS now has offices in Cyberjaya, Melaka and Kulai (JB). Agile Matrix Solutions was awarded the MSC Status in January 2007, and achieved CMMI Level 3 in 2010.
Job Highlights
Job Description
Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers.
Key Accountabilities
Key Competencies
Qualifications & Skills
Perks & Benefits
With BLUE SOLUTIONS, we can provide you a simple, fast & efficient printing solution for your business. We work across brands and we can offer you a wide range of office multifunction photocopier. We constantly track innovative products, trends, advancement, and issues within the digital photocopier marketplace. We can provide and recommend the best office solution that suits your needs.
We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industry.
Responsibility:
Requirement:
Our office is located at Batu Caves, Selangor which is also a convenient location for Candidate that is staying in Kepong, Segambut, Jalan Ipoh, or Selayang.
Perks & Benefits
We are the master distributor for the world’s top turbo brands in the key turbo replacement markets of major South East Asia. Headquartered in Singapore since 1991 with a regional office in Malaysia, we are a dynamic company led by a group of passionate and energetic professionals. We are relentless in our drive to deliver customer-driven solutions and go the extra mile to engage our stakeholders through innovative marketing efforts and pro-active customer relationship management. To ensure that our customers and staff stay abreast of developments in the turbo industry, we constantly organise seminars, trainings as well as motivational programmes such as overseas incentive trips. An ardent people developer, Turbo One, consciously invests in training such as EQ, Personality and Customer Service Excellence, and career advancement opportunities to build up the unique potential of each team member. Having forged a strong sense of belonging within the organisation, we have successfully retained a young workforce in a traditionally mature industry. It is our belief that having people who are fulfilled and passionate about their work will ultimately translate to customer satisfaction. We are inviting dynamic, responsible and passionate individual to join our team at Batu Caves, Selangor.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Perks & Benefits
Established in 1995, EMA Global is a medical assistance company operated by industry veterans and top health professionals. We provide medical evacuation and repatriation, and pride ourselves on our world-class bedside to bedside transportation services. EMA Global is fully accredited by EURAMI, a top independent European organisation that assesses operating standards of medical service providers that utilise rotary wing jets for transporting patients in need of medical assistance. When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records , experience and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments. Through our industry partners and our own network of alliances, EMA Global is equipped to provide worldwide medical assistance to our clients 24/7. Working with fully accredited industry partners across the globe, we are able to reach you wherever you are, to assist you with whatever medical needs you may have.
Perks & Benefits
SK8 Engineering is a leading provider of comprehensive solutions for enclosures and generator assembly. With a commitment to quality, innovation, and client satisfaction, we have become a trusted name in the industry. Our extensive range of services covers custom designs, standard off-the-shelf models, and seamless assembly for generators.
We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels.
Responsibilities:
Requirements:
Perks & Benefits
Hellocare Sdn. Bhd. stablished company at KL Eco City. We are doing customer care outsourcing services. Provide services to different platforms. To handle all online enquiries promptly, accurately and professionally.
Requirements
Responsibility
Benefits
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Perks & Benefits
SK8 Engineering is a leading provider of comprehensive solutions for enclosures and generator assembly. With a commitment to quality, innovation, and client satisfaction, we have become a trusted name in the industry. Our extensive range of services covers custom designs, standard off-the-shelf models, and seamless assembly for generators.
Responsibilities:
Requirements:
Perks & Benefits
Established since 26th October 1989, Azonic Motion & Engineering is specialized in the trade of mechanical, electronic & electrical, pneumatic, hydraulic machine parts…
Job Requirement :
• Fresh graduates are welcomed to apply
• Fluent in Mandarin and English
• Excellent written and verbal communication skills
• Clear logical thinking, and those with management experience are preferred
• Must be willing to work in Manila, Philippines
• Amenable to work in rotating shifts (morning & night shift)
• Acceptable long hours of work
Responsibility :
• Day to day accommodating customers problems
• Processing and tracking financial data within a company
• Records and reports financial transactions
• Processing financial order approval and oversees all financial transactions
• Ad-hoc tasks assigned by the Management from time to time
Benefits :
• Accommodation provided
• Meal provided
• Competitive salary
• 9G visa provided
• KPI monthly
• Festival Bonus
• Annual leave up to 15 days
• Flight ticket provided
Perks & Benefits
Job Requirement :
• Fresh graduates are welcomed to apply
• Fluent in Mandarin and English
• Excellent written and verbal communication skills
• Clear logical thinking, and those with management experience are preferred
• Must be willing to work in Manila, Philippines
• Amenable to work in rotating shifts (morning & night shift)
• Acceptable long hours of work
Responsibility :
• Day to day accommodating customers problems
• Processing and tracking financial data within a company
• Records and reports financial transactions
• Processing financial order approval and oversees all financial transactions
• Ad-hoc tasks assigned by the Management from time to time
Benefits :
• Accommodation provided
• Meal provided
• Competitive salary
• 9G visa provided
• KPI monthly
• Festival Bonus
• Annual leave up to 15 days
• Flight ticket provided
Perks & Benefits
Job Requirement :
• Fresh graduates are welcomed to apply
• Fluent in Mandarin and English
• Excellent written and verbal communication skills
• Clear logical thinking, and those with management experience are preferred
• Must be willing to work in Manila, Philippines
• Amenable to work in rotating shifts (morning & night shift)
• Acceptable long hours of work
Responsibility :
• Day to day accommodating customers problems
• Processing and tracking financial data within a company
• Records and reports financial transactions
• Processing financial order approval and oversees all financial transactions
• Ad-hoc tasks assigned by the Management from time to time
Benefits :
• Accommodation provided
• Meal provided
• Competitive salary
• 9G visa provided
• KPI monthly
• Festival Bonus
• Annual leave up to 15 days
• Flight ticket provided
Perks & Benefits
Job descriptions:
◆ Meet and Greet customers
◆ Answer and respond to calls on time
◆ Make and follow-up appointments
◆ Updating of data in system
◆ Perform simple car inspection
◆ To manage all driver's issues/ complaints and escalate to management, when required, to resolve the issues on time, with support from relevant managers and other support staff.
◆ Monitor job progress and coordinate with workshop and relevant departments, to ensure that vehicles are delivered to customers within the committed delivery time.
◆ Ensure that the work operation process as per company SOP.
Requirements:
▶ Minimum SPM holders
▶ Willing to work on Saturdays
▶ Understand customer’s service needs
▶ Work with minimal supervision
▶ Ability to speak in Bahasa Malaysia and English
▶ Basic Computer Skills
Working Hours:
9.00am - 6.00pm (Monday to Friday)
9.00am - 4.00pm (Saturday) (Take Turns)
(Sunday : Closed)
Work Place:
No.15, Jalan Teknologi 3/3A, Kota Damansara, 47810 Petaling Jaya, Selangor.
Please contact:
TEL : 03-7499 2933
WhatsApp : 011-2734 6734 (Mr. Gan)
Perks & Benefits
GRB Aces is a Specialist in fleet management Founded in 2018. The company is incorporated by a group of professionals that have vast experience in the automotive industry across the region. We aim to create a more Productive, Safer, Smarter fleet ecosystem in helping our partners which rely on road transportation and mobility.
