Total 138 Director/C-Level job vacancies in D26 Upper Thomson, Springleaf

As a Regional Freight Sales Director required to work closely with the Regional Sales team to help increase their capabilities both commercially and operationally. The candidate will report to the Regional Managing Director, SEA & Oceania.

This role will be responsible for the Regional Sales Team P&L, sales, account management, talent acquisition and development, and regional industry relations. This role will also be expected to create and execute strategies that drive continuous growth in both volume and profitability and will play a key role in the evolution of enterprise vision, strategy, process and ensuring the achievement of company goals.

Responsibilities:

· Lead and manage a regional sales team, providing guidance, motivation, and support

· Identify market opportunities and potential customers to expand the regional client base.

· Set and communicate sales targets, ensuring team members are aligned with company goal

· Develop accurate sales forecasts and regularly report on regional sales performance

· Work with the team to drive customer retention and growth through strategic account planning and relationship building

· Drive revenue growth by securing new business and expanding existing accounts

· Responsible for Regional Team profitability of the company’s P&L

Requirements:

· Bachelor’s degree with relevant field of studies

· Min. 8 years of sales experience or in an equivalent sales management/Director role

· Demonstrated success in leading sales teams and achieving revenue targets

· Excellent communication and negotiation skills with a customer-focused approach

· Ability to travel within the region as required

Job Description • Take up appointment as the Nominee Director for our clients

• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)

• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities

• Any relevant responsibilities as assigned by the Manager

in addition, the candidate should not be any of the below

Connected to or born in any country which is listed under the US Sanctions list

• Bankrupt

• Convicted of any offense that involves fraud and dishonesty

• Convicted by the court for ACRA filing offenses

• Involved with three or more companies that ACRA struck off within five years

• Disqualified for Companies Winding Up on the grounds of National Security or Interest

• Disqualified for Unfit Directors of Insolvent Companies

• Disqualified for Failure to Make Returns Due to regulatory requirements, only Singapore citizens are eligible to apply for this role.

Director, Corporate Planning & Business Intelligence

Star Alliance is the world’s leading global airline alliance.

The vision of Star Alliance is to be the leading global alliance for the high value international traveller and the mission of the organisation is to contribute to the long-term profitability of its members beyond their individual capabilities. The Star Alliance headquarters in Singapore, coordinates the global activities of the Alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Corporate Planning & Business Intelligence position is a critical leadership position that reports directly to the Vice President Corporate Strategy, in the Corporate Strategy Business Unit. In this role you will collaborate extensively with leaders and all employees, mostly with our Customer Experience and Digital & Technology heads.

The Director, Corporate Planning & Business Intelligence is a dynamic and strategic role that involves a holistic approach to organizational development, combining financial acumen, technological expertise, and effective leadership skills to drive the company's success. This role involves overseeing planning initiatives, the competitive landscape, managing business intelligence processes, and leveraging data to drive informed decision-making.

Summary of the Opportunity

This is a unique opportunity for highly-skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to the frequent international travellers of our member airlines.

Corporate Planning and Strategic Alignment:

• Develop and analyze various business scenarios to assess potential impacts on the company's performance.
• Recommend proactive measures to navigate different business situations.
• Ensure that all corporate planning activities are aligned with the organization's mission, vision, and values.
• Collaborate with leadership to maintain consistency and coherence in strategic initiatives.
• Engage with key internal and external stakeholders to gather insights and feedback.
• Build relationships that contribute to a comprehensive understanding of the business landscape.
• Establish and monitor key performance indicators (KPIs) to track progress against strategic goals.

Business Intelligence

• Lead the design and implementation of robust business intelligence processes, systems, and tools.
• Champion data-driven decision-making by overseeing the gathering, analysis, and dissemination of actionable insights.
• Establish and maintain best practices for data management, ensuring data accuracy, integrity, and security in collaboration with the Digital and Technology department.
• Implement governance standards to align with data privacy and security regulations.
• Provide regular updates to leadership on the performance of corporate planning and business intelligence functions.
• Build relationships that contribute to a comprehensive understanding of the business landscape.
• Foster a culture of innovation, collaboration, and continuous improvement within the product organization, emphasizing the financial goals of the company.

Your Profile

• A minimum of 8 years work experience in a Corporate Planning & Business Intelligence in a leadership role
• Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field; MBA or relevant advanced degree preferred.
• A substantial track record of leadership experience in corporate planning or strategic management, demonstrating a history of successful strategic initiatives.
• Proven ability to provide strategic leadership, aligning corporate planning activities with overall business objectives.
• Experience in leading and developing high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement.
• Deep understanding of the Airline and Alliances industry, market dynamics, and customer needs.
• Experience or exposure to global business environments, with an understanding of international market trends and regulatory landscapes.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.

Register his/her name in the nominated company as a Director . Assist in bank account opening . Sign of resolutions and relevant documents . Attend/Sign Annual General Meeting, EGM etc. . Assist Corporate Secretaries when filling all required documentation with ACRA . Basic understanding of company financ

Director, Products & Portfolio (M/F/D)

Star Alliance is the world’s leading global airline alliance.

The vision of Star Alliance is to be the leading global alliance for the high value international traveler and the mission of the organization is to contribute to the long-term profitability of its members beyond their individual capabilities. The Star Alliance headquarters in Singapore, coordinates the global activities of the Alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Products & Portfolio position is a critical leadership position that reports directly to the Vice President Corporate Strategy, in the Corporate Strategy Business Unit. In this role you will collaborate extensively with leaders and all employees, mostly with our Customer Experience and Digital & Technology heads.

The Director, Products & Portfolio will be responsible for overseeing the entire Star Alliance Products Portfolio lifecycle. This role requires a strategic thinker with a deep understanding of market trends, customer needs, competitive landscape, business objectives aligned with the Corporate Plan and Strategy, and a strong focus on achieving a positive Return on Investment (ROI).

Job Summary

Products Portfolio Strategy and Lifecycle management:

• Support the Customer Experience heads to define individual product requirements, specifications, and features based on market needs and customer feedback, considering the financial implications of development decisions and organizational objectives, emphasizing member carrier’s adoption and end customer satisfaction.
• Lead competitor analysis to identify opportunities for product innovation with a clear financial impact.
• Develop and execute a comprehensive product portfolio strategy aligned with the company's overall business goals.
• Oversee the entire product portfolio, emphasizing the financial impact of each product initiative. Make data-driven decisions to prioritize and allocate resources effectively across different product initiatives, with a keen eye on maximizing ROI.
• Conduct regular portfolio reviews to assess the financial performance of each product and adjust the portfolio as needed.

Team Leadership and Development

• Build and lead a high-performing product team, providing mentorship and guidance to team members on understanding and optimizing ROI.
• Foster a culture of innovation, collaboration, and continuous improvement within the product organization, emphasizing the financial goals of the company.

Stakeholder Communication and Financial Management

• Work closely with Customer Experience, Member Services and Marketing teams to develop effective go-to-market strategies for new products, emphasizing member carrier’s adoption.
• Communicate product portfolio strategies, roadmaps, and updates to executive leadership, stakeholders, and other relevant member carriers’ teams, highlighting the expected ROI.
• Manage the product budget, ensuring cost-effective development and maximizing ROI throughout the product lifecycle.
• Monitor and analyze key performance indicators (KPIs) related to product success, including financial metrics, and adjust strategies as needed to meet ROI targets.

Your Profile

• A minimum of 8 years work experience in a Products Portfolio Management in a leadership role
• Bachelor’s degree in business, marketing, or a related field. MBA or relevant advanced degree preferred.
• Proven experience in product management, with a track record of successful product launches and a demonstrated ability to deliver positive ROI.
• Strong leadership and team management skills with a focus on driving financial results.
• Ability to inspire and motivate cross-functional teams to achieve common goals.
• Exceptional strategic thinking and problem-solving abilities, including a deep understanding of how product strategies impact ROI.
• Ability to monitor market trends and identify opportunities for product innovation with a clear financial impact.
• Excellent communication and presentation skills with the ability to articulate product strategies and decisions.
• Strong analytical and quantitative skills, with the ability to use data to drive decision-making and assess ROI.
• Proficiency in financial analysis to evaluate the cost-effectiveness and revenue potential of product initiatives.
• In-depth understanding of financial principles and metrics, with a proven ability to manage budgets and make decisions that positively impact ROI.
• Experience in conducting analyses for product development projects and portfolio management.
• Ability to thrive in a fast-paced and dynamic environment with a focus on adapting strategies to achieve optimal results.
• Flexibility to adjust to changing priorities and market conditions while keeping financial goals in mind.
• Demonstrated ability to drive innovation with a focus on creating new revenue streams and improving existing products to enhance results.
• Entrepreneurial mindset with a proactive approach to identifying and capitalizing on opportunities for financial growth.
• Proven track record of building and leading high-performing product teams, instilling a culture of financial accountability and performance excellence.
• Ability to collaborate effectively with cross-functional teams, aligning efforts toward achieving financial objectives.
• Deep understanding of the Airline and Alliances industry, market dynamics, and customer needs, with a keen awareness of how industry trends impact ROI.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.

Director Airports Experience

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Airports Experience is a critical leadership position that reports directly to VP Customer Experience. The Customer Experience business unit consists of Loyalty, Ancillaries, Connections Experience and Airports Experience. The Airports Experience team focuses on managing products related to Baggage and Biometrics.

As the Director, Airports Experience at Star Alliance, this role encompasses the leadership and management of innovative airport experience initiatives, focusing on the development and implementation of biometrics solutions and baggage handling improvements. Key responsibilities include coordinating biometric and baggage projects, ensuring regulatory compliance, managing vendor relationships, and driving digital transformation. The role demands strategic planning, project management, and stakeholder engagement skills to enhance customer experience at airports. It involves analyzing data to improve operational efficiency, overseeing budget and quality assurance, and maintaining regular communication with member carriers and experts. This position requires a blend of technical knowledge, operational expertise, and strong leadership capabilities to lead cross-functional teams and advance the airport experience for Star Alliance customers.

Job Summary

Strategic Leadership

• Define and lead the overarching strategies for airport product development, digital solutions, and lounge offerings across Star Alliance member airlines.
• Ensure alignment of these strategies with overall organizational goals and customer experience enhancement.

Product Development and Ownership

• Oversee the development and implementation of solutions to improve travel experiences, access to information, travel requirements, and lounge offerings.
• Maintain product ownership across various digital and physical service touchpoints.

Industry Expertise and Compliance

• Maintain industry awareness and functional product expertise in airline process flows, irregular flight operations, regulatory requirements, travel document processing, and digital travel certificates.
• Ensure member compliance with Star Alliance standards.

Data Analysis and Customer Information Strategy

• Define and implement a customer information strategy, leveraging data analysis to inform strategic decisions and enhance customer digital interactions.

Operational Coordination and Technology Integration

• Coordinate with IT stakeholders for architectural and operational decisions, ensuring alignment between technology and business objectives.
• Oversee the product backlog, prioritizing new features, enhancements, and bug fixes.

Financial and Marketing Management

• Responsible for business case development, budget management, and managing product marketing plans.
• Conduct feasibility studies for new lounge opportunities and oversee the implementation of approved initiatives.

Quality Assurance

• Ensure delivered products and services provide functionality as designed and meet customer expectations.

Team Leadership

• Lead and mentor a diverse team, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure team alignment with strategic objectives and delivery of key results.

Your Profile

• A minimum of 6 years work experience in a leadership role in the Aviation, Travel or related Industry.
• Demonstrated ability to develop and implement innovative strategies that enhance customer experience in the aviation industry.
• In-depth knowledge of airline operations, baggage processes, and technological solutions in aviation.
• Experience in leading airport experience initiatives, with a focus on biometrics and baggage handling improvements.
• Proficiency in digital solutions and technologies that improve customer access to information and travel requirements.
• Ability to analyze and draw insights from data to inform strategic decisions and enhance operational efficiency.
• Proven leadership skills with experience in managing cross-functional teams and fostering a collaborative and innovative work environment.
• Skilled in overseeing the development and implementation of complex projects, ensuring alignment with organizational objectives.
• Excellent communication skills for engaging with various stakeholders, including IT, member airlines, and service providers.
• Experience in managing budgets, developing business cases, and understanding the financial implications of product developments.
• Knowledge of regulatory requirements and experience ensuring compliance and quality in airline operations.
• Skilled in developing and executing product marketing plans, with a focus on understanding and meeting customer needs.
• Ability to adapt to changing industry trends and overcome challenges in a dynamic and fast-paced environment.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in aviation, business, or technology preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.

Position Overview

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead and drive all aspects of sales and marketing processes, ensuring sales team effectiveness, and fostering business growth beyond Goodpack's core markets. The CCO will play a pivotal role in executing the company's growth plan, focusing on expanding into new verticals while enhancing the share and profitability of our core business.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies aligned with the company's overall business objectives.
• Drive initiatives to penetrate new verticals and diversify the business portfolio.
• Collaborate with cross-functional teams to ensure alignment and synergy across sales, marketing, and business development efforts.
• Work closely with Business Directors and Regional Presidents to build and lead a high-performing sales organization.
• Define and implement sales structures that support the company's growth objectives, with a focus on the redeployment of the sales force to meet evolving business needs.
• Foster a culture of continuous improvement and skill development within the sales team.
• Business Growth:
• Set and achieve top-line revenue growth targets, considering the long-term value creation for the company.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and potential risks.
• Collaborate with the sales organization to ensure a customer-centric approach and effective resolution of customer issues.
• Identify and establish strategic partnerships that contribute to the overall growth and success of the company.
• Negotiate and manage relationships with key partners to maximize mutual benefits.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in a senior leadership role with a focus on sales, marketing, and business development.
• Demonstrated success in driving sales growth and expanding into new markets.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Experience in a global business environment is highly desirable.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

POSITION SUMMARY

Plan, organize, direct, control, and develop the FedEx Sales organization throughout Asia Pacific, Middle East, and Africa. Assist in the creation and execution of business strategies to ensure the achievement of revenue goals, and that all revenue producing programs are implemented in such a way that revenue goals and increased market share are achieved.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• PEOPLE MANAGEMENT – Select, train, develop, motivate, and monitor performance of direct reports, and develop a succession plan to achieve functional and departmental objectives within People-Service-Profit guidelines and the delivery of the Purple Promise.
• SALES STRATEGY – Identify potential accounts within market segment; maintain key accounts; analyze activities of competitors in market, and assess their potential impact on FedEx; prepare and communicate annual sales strategies and bonus plans; direct negotiation with major customers, determine, assign and recommend actions to maintain competitive strengths in order to ensure strong market penetration and revenue generation, as well as to ensure an effective strategy to build market share.
• SALES PROGRAMS AND ACTIVITIES – Represent FedEx when initiating sales programs and activities; develop and implement revenue generating programs and ensure full support for new product development in collaboration with other departments, meeting with and negotiate with major customers to ensure high and continuous revenue and profit goals.
• SALES COMMUNICATIONS – Direct communication channels to ensure coordination between Sales and Operations to keep employees informed and support employees’ motivation, maintain relationships with major customers on a high level. Direct communication with top customers in emergency situations to provide continued quality service with company plans and maximize revenue generation to achieve business objectives.
• QUALITY MANAGEMENT – Develop, implement and modify policies and procedures to suit each country operations; ensure contingency plans are in place to rapidly respond to changing conditions and business or customer needs; improve and maintain total product quality through management, sales, accounting, coaching and planning skills in order to minimize company’s risk exposure and ensure process efficiency.
• REPORTING AND ANALYSIS – Review trends of customers to determine future strategy; develop the business plan at the regional level; monitor regional sales performance and report monthly variances from plan to meet with regional sales plan and business goal.
• BUDGET – Prepare and submit annual budget to top management; control, monitor and report results on a regular basis to achieve budget plans.

JOB SPECIFICATIONS

Academic:

• Bachelor Degree or equivalent

Experience & knowledge:

• At least 10 years’ relevant experience in Freight Forwarding or Logistics industry
• At least 7 years of solid experience and proven track record in sales management
• Strong understanding of the air and ocean freight forwarding import & export process
• Business travel is required

Attribute:

• Strong human relations, communication, and negotiation skills
• Business-oriented and remarkable business acumen
• Strong interpersonal and leaderships skills
• Excellence communications and presentation skills
• Fluency in spoken and written English

You will make an impact by...

• Directing Communications activities (Media Relations: internal/external communications, Public Relations, Public Affairs, Patient Advocacy) with overall responsibility of developing systems, planning, staffing, budgeting, managing expense priorities, recommending and implementing changes to methods through several managers.

• Developing a robust talent development and succession planning in alignment with functional growth strategies across JAPAC.
• Planning and directing strategic activities including prioritizing and selecting appropriate communication, patient engagement projects with overall responsibility for meeting business objectives.

• Leading in identifying risk, developing complex mitigation strategies, best practices, alternative solutions, resolving issues, etc. in collaboration with cross functional and/or matrix teams; develop and deliver executive level communication.
• Ensuring that the Company plays a strong and leading role in patient associations and all advocacy and public relations decisions and activities undertaken by Associations in order to lead industry activities.
• Developing strategy for internal communication and social responsibility.
• Other incidental duties.

What you'll need:

• Bachelor's Degree in related field related experience in Media Relations, Public Relations, Public Affairs/Patient Groups required and skill levels exceeding the requirements of the Senior Manager Required and
• Demonstrated track record in people management Required and
• Experience working in a Healthcare and regulated industry Required
• Master's Degree or equivalent Preferred

What else we look for:

• Proven successful project management leadership skills.
• Proficient in Microsoft Office Suite.
• Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making.
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
• Fluent in English (read, write, speak) required; other Asian languages preferred.
• Expert understanding of Media Relations: internal/external communications, Public Relations, Public Affairs, Patient Groups procedures while looking beyond existing methodologies and own discipline to define and resolve complex problems.
• Understanding of related aspects of Healthcare and Governmental processes and/or systems.
• Knowledge of financial mechanism that relates to Public Relations department budgets.
• Demonstrated ability to direct teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations.
• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of communication campaign adoption/penetration and the value of long-term lobbying activities and their impact on change and adoption with the Healthcare environment.
• Serve as core partner to senior leaders in Business Units and Functional Groups.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
• Interacts with senior management, and others concerning matters of significance to the company.
• Conduct business and technical briefings for senior and top management and for external representatives.
• Regularly interacts with executives and/or major customers; interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
• Dedicated to quality client service and pro-active and responsive to client needs.
• Develop peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness.
• Provide leadership and direction to large cross-functional teams to successfully implement global enterprise systems and related solutions.
• Develop relationships and leverage them to influence change.
• Support and solicit input from team members at all levels within the organization.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Job Responsibilities

• Provide assistance to the Head of Departments to develop and implement strategic plans – may include developing short and long-term plans for BCAPD APAC to ensure its growth and sustainability.
• Managing and assessing risks that could impact the bank’s operations such as identifying potential risks, developing mitigation strategies and monitory the effectiveness of these strategies.
• Managing regulatory compliance and ensuring the countries in APAC comply with all relevant local regulations, laws and Head Office guidelines.
• Ensuring financial stability which involves developing and managing budget allocations to countries and headcount management for BCAPD APAC within stipulated guidelines.
• Leading and managing teams across the various groups by ensuring the members are aligned with the organisation’s goals and objectives – fostering a culture of continuous improvement, collaboration and teamwork.
• Supporting Head of Departments on people management within BCAPD APAC such as talent mobility to groom younger generation leaders and driving performance management.
• Managing effective communications with Head Office, Countries Heads and GMs and Group Heads within BCAPD, Business & Control Functions Heads and relevant authorities whenever necessary.

Job Requirements

• Bachelor’s degree in business administration or banking and finance.
• Experience in areas of strategic planning, risk management, compliance or operations management (including overseas operations), budget management and internal controls management will be advantageous.
• Strong and effective communication skills are essential to manage stakeholders. relationships.
• Possess a strong understanding of relevant laws and regulations to ensure compliance are adhered.
• Ability to think strategically and develop long-term plans and goals.
• Strong analytics skills in assessing risks and opportunities to make informed decisions.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.

Job Summary

We are currently looking for an energetic and ambitious Strategic Account Director to join our team. In this role, you will play an instrumental role in developing and expanding our global footprint and significantly contribute to achieving the business and revenue targets for the team.

A Day in the Life:

• Develop and implement sales and plans to meet revenue goals.
• Provide strategic plans to increase market shares and focus on immediate results
• Identify and acquire new customers, as well as up-selling to existing customer bases globally.
• Build strong relationships with key accounts in the region.
• Build a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning
• Prepare regular reports and conduct periodic meetings to review performance.
• Analyse market trends and competitors' activities.
• Expand the supply chain with the objective of reducing project costs and improve workmanship.
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma / Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 8 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented

JOB DESCRIPTION:

• Responsible for planning,directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook different varieties of North, South Indian Dishes and Bangladeshi dishes
• Different types of Briyanis, dosai, chutneys, South/North Indian Meals, upma, Chappati, vegetable curry, fish curry, meat/chicken curry etc
• Develop and initiate cost-cutting ideas without sacrificing the quality and taste of the dishes
• Approve and “polish” dishes before they reach the customer. Seek to ensure at all times that customers have the best experience possible
• Construct menus with new or existing culinary creations ensuring variety and quality of the servings
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Ensure that all the food storage and preparation of all food items meet the temperature guidelines.
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• 5 years of hands on cooking experience in a Bangladeshi or Indian (North & South) Kitchen
• Preferably with experience in Catering industry and handling in high volume service operations
• Highly skilled in cooking techniques and comprehensive knowledge of both Indian cuisines and Bangladeshi cuisines
• Understand Indian and Bangladeshi Food culture and techniques
• Knowledgeable about properties and usage of herbs and spices in food preparation
• Able to cook for atleast 500 to 1500 pax on a daily basis
• Hands-on experience with various kitchen equipment (e.g. Hot Plate and Thandoor)
• Must be able to work on weekends and public holidays if necessary
• Must be able to do overtime whenever required.
• Must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and multi Tasking is required
• Maintain workplace safety and health policies and procedures

Roles & Responsibilities

Summary of Job Responsibilities

Reporting to the Executive Director of Development and Project Management, the Director is responsible for all aspects of the onsite process and construction of all projects within the Department of Design and Project Management team or as required by the department head. The set role will include involvement at an early stage in the development of the project with the majority of the role concentrating on the delivery aspect of the defined works. The successful candidate must have Private house construction industry experience on major fit-out, A & A projects with experience in live working environment preferable.

Job Responsibilities

• Develop and lead a team of internal project/construction managers & site coordinator, assistants and coordinators to successfully deliver complex projects within a live dynamic environment.
• Lead the onsite team and ensure project completion within the set budget, schedule and conformance with design documents.
• Advise and establish clear project programmes and milestones to monitor and report project progress.
• Participate in developing project bidding strategy with the project team and purchasing department. Prepare scopes of work for each trade, in construction with purchasing.
• Review and provide schedule information for bid documents. May participate in contract negotiations.
• Coordinate and integrate the activities of all of the assistant project managers, project engineers and other support staff on the project. Establish priorities for the project staff based on owner and project requirements.
• Establish regularly scheduled meetings with the contractors and design team to review the following: shop drawing preparation / approval, equipment/material lead times and required on-site dates, manpower projections vis-a-vis the project schedule, quality/performance issues on and off site.
• Monitor contractor/vendor pending costs. Ensure that the cost report is updated on a monthly basis.
• Coordinate with the project executive all client “business” related contact/correspondence to ensure consistency of reporting throughout the project lifecycle.
• Conduct regular project/contractor meetings to review project progress and the following issues: Current cost projections/change orders issued to date, anticipated “pending” costs, schedule update, requisition review, highlight near term major activities, changes to the project, any other issues deemed appropriate.
• Ensure all costs and risk updates are communicated and incorporated into the overall project reporting.
• Obtain approvals for changes to the project that have been generated by the contractor team.
• Establish adequate Inspection and Testing with hold points enforced to ensure desired quality of delivery is maintained.
• Obtain client’s acceptance of the work, and sign-off for the completed project. Responsible for the preparation and submission of the final project report, and prompt closeout of the subcontracts.
• Study, evaluate and identify all tasks and risks from bidding to project undertaking, implementation and up to the final completion of the project.
• Initiate site activity investigations and assessments.
• Evaluate and assess equipment and recommend designs for the project team integrating safety measures.
• Analyze, evaluate and initiate potential energy conservation measures while executing a project.
• Design, develop and initiate site-specific safety plan including an accident-free safe work environment.
• Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.
• Prepare detailed, accurate timely project reports including work schedules, implementations, deviations, change in subcontractors, customer issues and other related problems.
• Initiate and implement best practices, procedures and standards in compliance with Company’s laws

JOB REQUIREMENTS

• BEng degree in Engineering, BArch degree Architecture / built environment or BSc Construction Management discipline or a similar field.
• 17+ years previous work experience as a Senior Project Manager, preferably in an A & A related field
• Knowledge of construction, engineering, procurement, industry standards and other project-related activities, their interfaces and interdependencies.
• Proven ability to manage and lead teams to build collaboration and efficiency.
• Clear and concise written and oral communication skills.
• Strong understanding of the budget process.
• Ability to communicate effectively across site offices.
• Strong presentation and negotiating skills, and experience supervising, training and mentoring staff.
• Demonstrated leadership experience and working with others.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

Director Booking Experience (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Booking Experience is a critical leadership position that reports directly to the VP Customer Experience. The Customer Experience business unit consists of Loyalty, Ancillaries, Connections Experience, and Airports Experience. The Ancillaries team focuses on managing products related to ancillary products such as interline seat selection.

As the Director, Booking Experience at Star Alliance, this role is responsible for leading the development and implementation of innovative digital solutions, particularly focusing on enhancing seat reservation and purchasing during interline journeys. Key responsibilities include strategic planning, project management, coordination with internal and external stakeholders, and overseeing technical implementations across member airlines. The role demands strong leadership in managing product backlogs, ensuring functional and technical feasibility, and maintaining budget and quality control. The ideal candidate will have a proven track record in digital transformation projects, excellent stakeholder management skills, and the ability to build consensus among diverse global teams. This position requires a blend of strategic vision, technical understanding, and project management expertise to drive ancillary revenue growth and improve customer experience.

Job Summary

Strategic Development and Implementation:

• Lead the development and implementation of digital solutions, particularly for seat reservations and purchase during interline journeys.

• Define strategies for seat selection, new product features, and continuous improvements to existing products.

Project Management:

• Organize and oversee project meetings, monitor project schedules, and manage project plans and budgets.

• Ensure the technical feasibility of projects, from requirements gathering to translating business needs into functional requirements.

Stakeholder and Vendor Coordination:

• Coordinate closely with internal and external stakeholders, including Star Alliance member airlines and third-party vendors, to execute projects effectively.

• Build consensus among globally diverse project teams and manage stakeholder communications to address issues, queries, and requests.

Technical Oversight and Product Ownership:

• Oversee the technical implementation of projects, including regulatory user acceptance tests and go-live stages.

• Manage the product backlog, including new features, enhancements, and bug fixes, and ensure delivered products provide functionality as designed.

Budget and Quality Assurance:

• Take responsibility for the product budget, ensuring effective allocation and utilization of resources.

• Produce high-quality project deliverables in line with the Star Alliance project management methodology.

Collaboration and Consensus Building:

• Collaborate with product owners and other key stakeholders to align project objectives with organizational goals.

• Analyze project results, maintaining schedule and cost baselines to ensure project success and alignment with business objectives.

Your Profile

• A minimum of 6 years work experience in a leadership role in the Aviation, Travel or related Industry.
• Demonstrated ability to develop and implement innovative strategies that enhance customer experience in the aviation industry.
• In-depth knowledge of airline operations, processes, and technological solutions in aviation.
• Experience in leading airport experience initiatives with a focus on offer/order related products.
• Ability to analyze and draw insights from data to inform strategic decisions and enhance operational efficiency.
• Proven leadership skills with experience in managing cross-functional teams and fostering a collaborative and innovative work environment.
• Skilled in overseeing the development and implementation of complex projects, ensuring alignment with organizational objectives.
• Excellent communication skills for engaging with various stakeholders, including IT, member airlines, and service providers.
• Experience in managing budgets, developing business cases, and understanding the financial implications of product developments.
• Ability to adapt to changing industry trends and overcome challenges in a dynamic and fast-paced environment.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in aviation, business, or technology preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.