Total 127 Manager level Information Technology job vacancies in D09 Cairnhill, Orchard, River Valley

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption. He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metrics

1. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)
2. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

An opportunity has arisen for a Technical Delivery Manager to join our company. You will manage and be responsible for the development, quality and timely delivery of projects. You are adept at managing teams, providing strong leadership and steering members towards meeting critical project delivery milestones. If you enjoy building strong teams with a focus on delivery efficiency and quality, this is a great opportunity for you to be involved in a key area of strategic importance.

Key Responsibilities

• Responsible for each project phase of requirement validation, technical design, development, testing, launch and maintenance.
• Plan, manage and be accountable for implementation timeline, from inception to delivery and launch.
• Establish objectives and schedule project milestones toward full project implementation.
• Creates and executes development plans and revises as appropriate to meet changing needs and requirements and delivers high quality services to our clients.
• Provide input to functional design and architecture, track and resolve escalated technical issues during build and test phases.
• Monitor progress, highlight issues encountered, flag potential roadblocks early, mitigate risks and manage issues appropriately.
• Stay on top of delivery efficiency and unblock any impediments for the technical delivery for the team
• Responsible for the leadership and management, including education, mentoring, coaching and leading of teams, particularly technical team leaders and technical specialists, to promote a culture of service innovation and delivery.
• Manage resource utilisation and project costs to ensure profitability, ensure that financial impact is considered at each stage and adhere to financial guidelines
• Initiate and implement best practices and processes to drive innovation, improve productivity and efficiency.
• Coordinate multiple workstreams and reconcile the dependencies among them.
• Ensure that deliverables are to agreed configuration, methodology and quality standards.
• Responsible for project documentation, including but not limited to technical and system requirements.
• Function effectively as the single-point interface between delivery team and internal/external stakeholders, interface with client and manage expectations
• Coach, motivate and drive the delivery team with technical leadership and vision.

Prerequisites

• Minimum 10 years software industry experience
• Strong in-depth understanding of and experience in full SDLC and Agile standards and policies, solution architecture and design.
• Experience and knowledge of the latest Java tech stack.
• Substantial expertise in full stack development technologies, tools, design solutioning and familiarity with Agile methodologies.
• Good understanding of responsive web and have done at least 3 excellent responsive solutions with mobile-to-desktop approach from a single codebase.
• Experienced in developing performance-optimized solutions for mobile devices in
  native or hybrid technologies
• A good ideology for managing maintainable, scalable and cross-browser code across large sites.
• Extensive background in developing and delivering complex projects with clear
  delivery management objectives throughout the lifecycle.
• Project planning, progress monitoring and milestone control skills.
• Possess strong experience in mobilising a delivery team, scoping and planning activities, transitions from workstream into delivery, and following through the full product lifecycle
• Excellent verbal and written communication skills.
• Strong leadership and client management skills with good organisational ability.
• Ability to perform in a multi-faceted role with strong technical knowledge and awareness of emergent trends.
• Highly effective communication ability to lead and facilitate discussions across all tiers, including functions like architecture, technical specialists, business analysis, team leaders, client management
  

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

As the Technical Manager for Video Management System Integration, you will be responsible for overseeing all aspects of integration design, development, and deployment of video management systems.

Responsibilities:

• Integration Design: Collaborate with cross-functional teams to understand client requirements and design integration solutions that meet their needs. Develop comprehensive integration plans and technical specifications.
• Development: Lead a team of developers to implement integration solutions using Milestone SDK and other relevant technologies. Provide technical guidance and support to ensure the successful execution of development tasks.
• Deployment: Manage the deployment process, including system testing, configuration, and implementation. Work closely with clients to ensure smooth deployment and address any technical issues that may arise.
• Quality Assurance: Establish and enforce quality assurance processes to ensure that integration solutions meet performance, reliability, and security standards. Conduct thorough testing and debugging to identify and resolve issues.
• Documentation: Create and maintain technical documentation, including integration guides, user manuals, and troubleshooting procedures. Ensure that documentation is comprehensive and up-to-date.
• Training and Support: Provide training and support to internal teams and clients on the use of integration solutions. Address technical inquiries and assist with troubleshooting as needed.
• Continuous Improvement: Stay updated on industry trends and advancements in video management systems and integration technologies. Identify opportunities for improvement and innovation in our integration solutions.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience in technical management roles, with a focus on video management system integration.
• Strong proficiency in Milestone system integration, with hands-on experience using Milestone System SDK.
• Extensive knowledge of video management systems, video analytics, and related technologies.
• Experience leading development teams and managing complex integration projects from inception to deployment.
• Excellent problem-solving skills and attention to detail.
• Experience working with video-related protocols and video compression standard such as Real-Time Streaming Protocol (RTSP), Advance Video Coding (H.264), and others.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.

At Aleph, we design and engineer human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As a Project Manager, you will be responsible for the day-to-day management and smooth operation of various digital projects, including enterprise web and mobile applications, dxp platform implementations, creative campaigns and more. You are responsible for the entire life cycle of a number of client projects from inception through to delivery. With the support of the senior management team, you are responsible for translating a brief into a detailed scope document, planning and budgeting projects accurately, and managing the project and team effectively. To be successful in this role, you should be methodical and have excellent time management skills.

Key Responsibilities:

• Lead end-to-end delivery of a diverse range of fast-moving local and global complex projects that are innovation-based, strategic - digital - brand and communication-focused, from resourcing and scoping to delivery.
• Successfully deliver projects with high-quality deliverables, on time, and within budget.
• Identify what success looks like for each project, with client agreement, to ensure we achieve that as a team.
• Write thorough, considered scopes of work that can act as contracts for your projects to then tailor and communicate an appropriate structure by methodology or project phase, while documenting this clearly in the scope of work.
• Define and agree on the scope of work internally and with clients, and ensure projects are delivered within this agreed scope.
• Work with leads to accurately estimate a project according to the most appropriate model (e.g., fixed-price, capped time and materials, by project phase).
• Track and monitor overall project burn rates and financial progress by highlighting potential overruns before they occur and escalating and resolving financial issues as they happen.
• Present and communicate effectively internally and externally, both verbally and in writing.
• Manage multiple resources and studios to ensure the best outcome for clients and Aleph. Keep stakeholders informed of project progress at all times and manage expectations proactively.
• Proactively identify, manage, and mitigate risks on a project, focusing on solutions. Balance specific client demands with project realities and reliably close the loop on all open issues in a timely manner.

Prerequisites

• Experience delivering full life-cycle projects in a digital agency or consultancy environment, implementing innovative, interactive, and consumer-focused solutions.
• Ability to code or previous experience in technical space is highly desirable.
• An accomplished communicator who gains the business's confidence and clients’ trust.
• Able to build strong relationships and achieve results under potentially difficult circumstances.
• Proven ability to work well under pressure with high flexibility and fluidity. Self-motivated and comfortable working independently.
• Possess good business acumen and sound judgment.
• Strong customer service ethos, committed to quality, with the will to drive improvements.
• Excellent attention to detail.
• Familiarity with solutions architecture and design is an added advantage.
• Experience with Sitecore, Contentstack, Adobe, and/or other headless and open source digital experience platforms is an added advantage
• Experience with Customer Life Cycle Martech Platform implementations is an added advantage

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth, ensuring compliance to SingHealth policies and processes.

As the Assistant Manager/Senior Executive (Security and Compliance), Operational Technology, you will be responsible for the following:

• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Provide consultation and advice to SingHealth Institutions regarding HIM compliance so that agencies can make informed decisions and stay aligned to HIM Security policies and standards.
• Establish processes and framework to means to monitor and track compliance and deviations.
• Oversee regular checks to ensure compliance post implementation and during operations.
• Manage IT incidents related to MDOTS, conducting timely root cause analyses implementing corrective actions, and enforcing them to prevent recurrence.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business, or equivalent will be advantageous.
• Minimum 4 years of experience in the IT industry, with at least 2 years in an operational IT security or risk management role. Candidates with more years of experience may be considered for the Manager role.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth.

As the Assistant Manager/Senior Executive (Project and Operations), Operational Technology, you will be responsible for the following:

• Deliver on MDOTS and EMS workplan(s) and ensure successful deployment and operationalisation of new projects within schedule and budget.
• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Implement activities within and across teams to ensure efficient service delivery and successful achievement of business objectives and security/IT obligations.
• Provide consultation to SingHealth institutions on IT-related issues for MDOTS, enabling agencies to make informed decisions that are aligned with HIM Security policies and standards.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business or equivalent will be advantageous.
• Minimum 4 years of experience in the IT industry, with at least 2 years in project management, IT infrastructure and systems services delivery. Candidates with more years of experience may be considered for the Manager role.
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them in a timely manner.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

An opportunity has arisen for a Technical Delivery Manager to join our company. You will manage and be responsible for the development, quality and timely delivery of projects. You are adept at managing teams, providing strong leadership and steering members towards meeting critical project delivery milestones. If you enjoy building strong teams with a focus on delivery efficiency and quality, this is a great opportunity for you to be involved in a key area of strategic importance.

Key Responsibilities

• Responsible for each project phase of requirement validation, technical design, development, testing, launch and maintenance.
• Plan, manage and be accountable for implementation timeline, from inception to delivery and launch.
• Establish objectives and schedule project milestones toward full project implementation.
• Creates and executes development plans and revises as appropriate to meet changing needs and requirements and delivers high quality services to our clients.
• Provide input to functional design and architecture, track and resolve escalated technical issues during build and test phases.
• Monitor progress, highlight issues encountered, flag potential roadblocks early, mitigate risks and manage issues appropriately.
• Stay on top of delivery efficiency and unblock any impediments for the technical delivery for the team
• Responsible for the leadership and management, including education, mentoring, coaching and leading of teams, particularly technical team leaders and technical specialists, to promote a culture of service innovation and delivery.
• Manage resource utilisation and project costs to ensure profitability, ensure that financial impact is considered at each stage and adhere to financial guidelines
• Initiate and implement best practices and processes to drive innovation, improve productivity and efficiency.
• Coordinate multiple workstreams and reconcile the dependencies among them.
• Ensure that deliverables are to agreed configuration, methodology and quality standards.
• Responsible for project documentation, including but not limited to technical and system requirements.
• Function effectively as the single-point interface between delivery team and internal/external stakeholders, interface with client and manage expectations
• Coach, motivate and drive the delivery team with technical leadership and vision.

Prerequisites

• Minimum 10 years software industry experience
• Strong in-depth understanding of and experience in full SDLC and Agile standards and policies, solution architecture and design.
• Experience and knowledge of the latest Java tech stack.
• Substantial expertise in full stack development technologies, tools, design solutioning and familiarity with Agile methodologies.
• Good understanding of responsive web and have done at least 3 excellent responsive solutions with mobile-to-desktop approach from a single codebase.
• Experienced in developing performance-optimized solutions for mobile devices in
  native or hybrid technologies
• A good ideology for managing maintainable, scalable and cross-browser code across large sites.
• Extensive background in developing and delivering complex projects with clear
  delivery management objectives throughout the lifecycle.
• Project planning, progress monitoring and milestone control skills.
• Possess strong experience in mobilising a delivery team, scoping and planning activities, transitions from workstream into delivery, and following through the full product lifecycle
• Excellent verbal and written communication skills.
• Strong leadership and client management skills with good organisational ability.
• Ability to perform in a multi-faceted role with strong technical knowledge and awareness of emergent trends.
• Highly effective communication ability to lead and facilitate discussions across all tiers, including functions like architecture, technical specialists, business analysis, team leaders, client management
  

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Be a part of something BIG!

Support the Operations team to optimize the capability of the Singtel Managed Cloud (Private & Public) platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics, especially in managing vendors to deliver the expected service to Singtel customers.

In addition, to support technical implementation & operational support for both On-Prem VMware Infra & Public Cloud (eg. AWS & AZURE) infrastructure & services defined by the respective customers by Service Levels.

Make an Impact by:

Management Support:

1. To assist the Operations Director / Operations Team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
2. To assist the Operations Director / Operations Team in establishing IT standards, processes and guidelines that are in line with industry standards and best practices
3. To manage reporting of operational statistics based on respective competencies and cloud resources on a monthly basis.
4. To plan and execute the annual workplan for the effective management of the Singtel Managed Cloud platforms to achieve the agreed Service Level Agreement (SLA)
5. To manage the Opex/Capex of the cloud assets within the Singtel Managed Cloud platforms.
6. To lead, promote and introduce automation initiatives as part of continuous efficiency/productivity improvement of the various Singtel Managed Cloud platform.
7. To lead, manage the customer cloud end-to-end onboarding & BAU operations as part of a cloud project delivery coordinator / Ops manager.
8. To lead, manage and support the team on audits, compliance based on international (ISO) and local standards.

Technical Support:

1. Provisioning and de-provisioning Public Cloud Services (AWS / Azure) & Private Cloud (VMware-vCloud Director, vCenter, NSX-T, vSAN)
2. Deploying, managing, and operating Public/Private Cloud environments
3. Identifying appropriate use of Public/Private Cloud operational best practices
4. Estimating Public Cloud costs and identifying operational cost control mechanisms
5. Maintain technical documentation (ensure up to date info)
6. Proactively create (where appropriate) automation, to streamline provisioning and de-provisioning processes
7. Support data/service migration projects
8. Manage Public/Private Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
9. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
10. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
11. Ensure service level meets the requirement. Propose and implement action plan when required.
12. Review standard operations procedures to ensure relevancy.
13. Support service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
14. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
15. Provide systems related technical advice to customers or project teams for manageable issues.
16. Implement processes based on security standards or best practices to avoid security breaches and reduce system vulnerability. Support security audits and implement the necessary corrective/preventive actions.
17. To provide 24x7 Support @L2 to L2.5 tier

Skills for Success:

• Diploma in Computer Information Systems or related field
• VMWare VCP Certification or Training will be a plus.
• Certification in Azure System Administration
• ITIL v3 Foundation Certification - Mandatory
• Certification in AWS System Administration
• Minimum 4 years working experience relevant to functional area, especially in supporting (AND/OR)
• Private Cloud Infra / Virtualization using VMware technology, especially in vCloudDirector, vCenter, vSphere, vSAN & NSX-T administrations
• Public Cloud Infra (AWS & AZURE) Administration
• Experience with Automation Tools (python and others)
• Experience Configuration tool (Terraform and others)

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

• Management of assigned Wide Area Network (WAN) projects and transitions complying to Project Management Methodology that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members that are key to successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customised response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer's satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

Skills for Success:

• Degree in Electronics Engineer/Telecommunication/IT
• Minimum 5 years of experience in environment of Data Centre Operations, Network, Storage, Server, Middleware
• Minimum 2 years of Project Management experience in IT infrastructure outsourcing environment
• Certified in PMP, PRINCE II or CITP

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

This position is responsible to develop and maintain the Business Products suite of processes, drive process KPIs definitions and management, and lead process improvement initiatives.

Make an impact by:

• Responsible for the design, re-engineer, deployment and maintenance of the processes arising from new product launches, enhancement and changes to existing products etc
• Define appropriate processes KPIs with the relevant stakeholders and establish the process performance measurement framework
• Deliver required process artefacts, e.g. TO-BE process documentation, Journey maps
• Monitor process execution and performance outcomes and measure against KPI targets
• Report process performance to management
• Perform business impact assessment of changes requested by stakeholders
• Manage external or internal escalation of process related issues
• Work with relevant stakeholders to identify and prioritize improvement initiatives
• Lead improvement initiatives or changes to achieve targets including redesign of broken processes, use of digital enablers to improve efficiency and effectiveness of processes
• Manage changes from process and/or key system enhancements

Skills for Success:

• Bachelor degree
• Certified Lean Six Sigma / PMP
• Experienced in leading multiple projects
• Working knowledge of Lean & Six Sigma concepts, design thinking, process and value stream mapping
• Comes with Advanced skills with Excel formulas & data management / Advanced PowerPoint design skills / Process modeling skills
• Ability to engage at Senior Stakeholders level and influence the change agents/leaders
• Ability to build strong relationships with stakeholders
• Good oral and written communication skills
• Ability to effectively facilitate workshops & achieve set objectives
• Strong Leadership qualities as well as the ability to operate with virtual teams based at various locations

Manager, Technical Development

Our client is a foreign-based MNC in the Chemical industry.

Job Description:

• Lead and coordinate Technical Development for Thermoplastic Polyurethane

• Work closely with Management, Regional Marketing, and local Technical Service in identifying and developing technical development opportunities

• Identify technology trends

• Regularly update and implement technical road map based on segment strategy and identify technology needs

• Support product launch

• Ensure smooth introduction of the product in customer support processes

• Support presentation/seminars and workshops to launch products

• Communication with internal and external partners on the application areas by providing regular updates on project status

• Support Technical Implementation and Innovation Optimization

• Coordinate cross regional technical development activities in Thermoplastic Polyurethane

• Provide product and process recommendation

• Influence product/application development focus

• Influence product strategy and new product launches

Job Requirements:

• Degree in any relevant discipline

• 8 to 12 years working experience in technical/application development

• Experience dealing with customers across Asia Pacific.

• Expert knowledge in polymer materials

• Salary ranges between S$8,000 to S$10,000 per month

Please send your application directly via janntan@recruitexpress.com.sg for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: janntan@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ