Total 17,492 job vacancies in Store 1324-The Shops on Lane Avenue-ANN-Upper Arlington, OH 43221

To have the responsibility for the delivery of an Assertive Outreach/Intensive Support approach/intervention to specific individuals. Carry out all relevant forms of care without direct supervision. Coordinating clinical activity, liaison with the rest of the Community Mental Health Team (CMHT) and other appropriate teams, services and agencies. Immediate problem solving and decision making and contributing to long term planning for future developments both within the immediate clinical area and within the service area. To ensure that the values and principles of the organisation and of the service area are translated into the philosophy and operational policy of the clinical team and that these are evident in everyday practice.

You will be expected to: Work as part of multidisciplinary teams providing care to children and young people with mental health needs, across Southend-on-Sea. Provide senior medical support to the team, and direct input on clinical cases. Provide guidance and supervision to the team. Work directly with children and young people and their families and liaise as appropriate with other external CAMHS mental health providers, and acute hospitals. Work alongside the CAMHS Consultant Psychiatrist within the service and share clinical supervision requirements for the team. Develop links already established with the local acute trusts A&E departments and inpatient wards. Be responsible for patients allocated to them and will assess, manage, plan, and deliver care. Support your peers and the team manager and be an effective team member whilst working on their own initiative. Supervise junior colleagues and liaise with other health and social professionals and agencies.

Are you an Occupational Therapist Assistant (12 Month Maternity Cover) looking to work for a company that supports, values and recognises your dedication to delivering great healthcare? If so, this might be for you.

JoinDunnock View as an Occupational Therapist Assistant and change the lives of men and women who may have suffered trauma and are affected by mental health disorders.

Under the supervision of an Occupational Therapist, you will support the service in delivering structured activities and assisting in the planning for individual and group therapeutic interventions. You will build one-to-one rapports with service users to encourage participation in activities and empower recovery.

As an Occupational Therapist Assistant, you will contribute to the assessment, monitoring, evaluation, and modification of structured activities in order to measure progression and ensure effectiveness.

Working as part of a multidisciplinary team, you will be supported regionally and will have access to a variety of training and online courses to support your career development and growth.

As an Occupational Therapist Assistant you will be:

• Assisting Occupational Therapists, Nurses and other MDT staff in the assessment, planning, implementation and evaluation of individual care plans.
• Supporting service users to achieve their goals and access appropriate services.
• Maintaining adequate records, entering details in the service user healthcare records.

To be successful in this role, you will have:

• GCSE/O-Levels (A-C) or a relevant NVQ2.
• Experience in a similar environment & Mental Health
• Verbal and written communication skills

Where you will be working:

Location: Dunnock View, Tendring, Clacton-on-Sea, CO16 0BX

Be part of a new team at this 42-bed service, providing treatment for men and women who may have suffered trauma and are affected by mental health disorders.

A trauma-informed care model is used to focus on length of stay to make sure individuals are able to move as quickly and safely as possible from the service to the most appropriate and least restrictive environment for them.

Service users could be suffering from Acute mental illness, Psychosis, Schizophrenia, Bipolar, Personality Disorder, Dual diagnosis, Self-harm, Substance misuse issues.

What you will get:

• Annual salary of £26,000 Pro Rata
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Subsidised meals
• Free parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Client Services Manager

East Ipswich

Permanent, part time (22.5 hpw)

Salary circa £28,000 (pro rata) depending upon experience and great benefits including Health Cash Plan 

On call shift payment of £14.30 per 8 hour session, occasional Sleep ins paid at an additional £50 per shift.

Home, a place where you belong

Want to lead a team that really cares and empowers customers to live their best life?

Join us as one of our Client Services Managers and support leading our East Ipswich Mental Health Team to deliver person centred housing related support and make it a Great Place to Work for our colleagues!

You’ll manage the colleagues and customers day to day needs in services. Supporting customers experiencing severe and enduring mental health conditions, who may also have a substance misuse issue and/or a mild learning disability in one of our 24/7 Supported Housing services and our other cluster services. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!

Typical day as a Client Service Manager

• Leading our team of support workers and support co-ordinators, you’ll help us deliver our person centred, efficient, quality housing support services to our customers, aligned to our contracts.


• You’ll coach your team and manage individual and team performance.


• You’ll be a Safeguarding lead for the team and ensure health and safety checks and risk assessments are completed and recorded.


• You’ll promote the service, ensuring that it’s visible and accessible to referring agencies and promote our brand in the community.


• You’ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike


• You’ll liaise with Social Care Teams, Secondary Mental Health Teams, Benefit agencies, Housing providers, GP’s, Community leaders and many more to ensure customers’ needs are met.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You will have

• Experience of working in a housing or supported environment.


• Experience of supporting people with severe and enduring Mental health diagnosis, substance misuse issues and /or a mild learning disability/ autism.


• Experience of leading a team of colleagues and have the ability to empower, coach and develop others.


• Great people skills, the ability to communicate and understand where people are in their life.


• The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for our customers.


• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join our Senior Manager Kathy, along with Elle and Debbie who are also Client Service Managers there’s always plenty of advice and guidance available along with our experienced East Ipswich Cluster team, we’re super passionate about what we do!

We’re really proud of working collaboratively and creatively to support customers achieve their goals and aspirations. We’re a supportive bunch and like to celebrate successes.

Job details

• Flexible working hours


• You’ll take turns covering our on call and there will be the occasional sleep-in.


• You’ll manage your own diary prioritising your workload and responsibilities.


• You’re able to use technology for managing tenancies, reviewing support plans and risk assessments, Health and Safety and Incident management reporting, rotas and HR processes.


• You’ll need an Enhanced DBS check, and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.


• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Client Services Manager job description and find out about us. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

ipswichseptjobs

Proud member of the Disability Confident employer scheme

Contract: Up to 12 months
Working Pattern: Term time only (39 weeks)
Hours: 35 hours per week Monday – Friday
Actual Starting Salary (calculated pro rata): £23,314 per annum

Salaries are paid in 12 equal monthly instalments

We are looking for a Higher Level Teaching Assistant (HLTA) to join our team. The post will provide expertise and cover across the academy .

You will be required to provide PPA cover and to contribute to a wide range of teaching and learning activities, to assist and support the work of qualified teachers. The successful candidate will be able to build excellent relationships with pupils and have experience of improving pupil outcomes. An HLTA qualification or evidence of working towards a qualification is essential.

Robsack Wood

Robsack Wood Primary Academy offers an exciting and welcoming environment for children aged 3 months to 11 years old to thrive in a safe and stimulating setting. With a total capacity of 460 pupils, we foster a culture of high aspirations, empowering children to reach their full potential.

Our academy boasts impressive facilities designed to enhance learning experiences and promote creativity and motivation. Unique features such as outdoor learning facilities, forest school, an Early Years Village approach, and extended schools set Robsack Wood apart.

We put children first. We aim high. They aim high. And every child succeeds.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic annual pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk or by telephone to Emma Richings 01424 905 306.

To arrange a visit or to have an informal discussion about this role please contact hr@robsackwoodprimaryacademy.org.uk

Proud member of the Disability Confident employer scheme

TeacherActive is excited to be working with an exceptional school that empowers and inspires their students and pupils every day. This school provides a high standard of education and focuses on pupils and students with Social, Emotional, and Mental Health Difficulties (SEMHD) and provides them with a daily structure and routine to ensure the best learning environment for their individual needs.

The school is looking for a determined 1 to 1 Teaching Assistant for the potential of a permanent position. The successful 1 to 1 Teaching Assistant will be confident and adaptable in working with SEMH Students helping them to meet their milestones and goals and giving them 1 to 1 support. The applicant would also have to work closely with Teachers to support the classroom.

The successful 1 to 1 Teaching Assistant/TA will have the following:
- Experience working with SEMH students
- A calm, patient, and caring personality
- A good understanding of child and adult protection and safeguarding guidelines
- Experience in working with supporting students in their education on a 1:1 and a small group basis
- Excellent classroom management

In return for the above you can expect to receive:
- A dedicated team of consultants available 24/7 to help you with the easy onboarding process
- Guaranteed Payment Scheme *Terms and Conditions apply*
- CPD Courses and certificates as part of the My-Progression channel
- Market leading rates of pay
- TeacherActive Referral Scheme - Receive up to £100 when you refer a friend *Terms and Conditions apply*

Our staff are paid on a PAYE basis, so you can rest assured that you're paying the right level of TAX and National Insurance and there's no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click 'APPLY NOW' and I will be in touch regarding this fantastic opportunity.

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Hotel Du Vin is looking for Chef De Parties with Immediate Starts available.
Get a taste for our Kitchen… Do you love watching your food leave the pass, knowing that the guest will love eating it as much as you loved cooking it? Do you love people and making guests smile, Can you deliver on our high standards every day?

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.

We create memories that our guests never forget. This could be the next step for you into a Sous Chef role – we actively encourage internal development and progression. Onwards and upwards.


Benefits

In addition to competitive rates of pay we offer:

Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
Discounted Friends and Family Room Rate with 50% off best available rate.
35% off your bill when you dine in our Brasseries and Bistros
Fully funded Apprenticeship programmes that support you in developing your career
High Street Discounts on a range of high street shops, experiences, holidays and much much more
Cycle to work scheme – save up to 40% on a wide range of bikes
Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
Referral schemes that pay up to £1500 (just for getting your mates jobs!)
A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.

We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Proud member of the Disability Confident employer scheme

Client Name: University Hospitals of North Midlands NHS Trust
Role: Locum Consultant in Respiratory Medicine
Rates: £100 - £125 per hour (PAYE)
Shifts: 09:00am - 17:00pm, Monday to Friday - Gen Resp long term locum consultant covering clinics and the wards
Location: Royal Stoke University Hospital

Benefits:

• We supply 95% of all NHS trusts and Health boards across the UK (more than any other agency)
• Free Revalidation & Appraisal support
• Designated body GMC connection with Medacs Healthcare
• Weekly Payroll
• Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care
• First sight of shifts across multiple NHS trusts
• A dedicated placement officer
• Free CPD courses and career support with Medacs Academy
• Hundreds of new shifts available every day
• Long term jobs and short shifts available
• Lucrative referral scheme = £1,000 per referral
• 24/7/365 support - we're here when you need us

As a locum consultant in respiratory medicine, you will be applying your skills across both the acute respiratory medicine and general medicine fields to support patient demand throughout the hospital. Your skills, knowledge and experience are critical to the provision of patient care services throughout the hospital, especially for those with complex medical problems involving multiple symptoms and conditions.

Working flexible shifts at University Hospitals of North Midlands NHS Trust, you will join the acute medical workforce on a locum basis, providing particular expertise in diagnostic reasoning and acute exacerbations of chronic obstructive pulmonary disease (COPD) while also being a pillar of clinical and educational support for junior doctors and trainees.

The University Hospitals of North Midlands NHS Trust takes their contribution to medical development and advancement seriously. As a result, you will have access to some of the most advanced medical equipment in the country and unparalleled opportunities for specialism, research and academia throughout your consultancy.

As a locum Respiratory Consultant, you are critical for developing, improving, and expanding the general service and acute medical provision within admissions, out-patients and intensive care, at Frimley Health NHS Foundation Trust. Here you will be working alongside a cohesive team of dynamic, motivated and progressive Consultants, all with their own specialities and interests, to play a vital role in improving care, flow and capacity.

Main Duties/Responsibilities

As a locum Respiratory Consultant with University Hospitals of North Midlands NHS Trust you will:

• Actively support patients and their families, communicating clinical information to explain a diagnosis and treatment options using various methods to ensure practical understanding.
• Coordinate treatment plans and prescribe various types of treatment.
• Provide constant monitoring and care for patients.
• Communicate with patients and the wider multidisciplinary team on shared patient decision making.
• Work in and where appropriate, lead a multidisciplinary team.
• Assess and prioritise patient/client requirements, delegating effectively to others.
• Recognise, review, and report a patient's condition and any changes to the patient and the multidisciplinary team.
• Performing basic administrative and clerical tasks, such as keeping records of test results, writing prescriptions, providing information to patients, and monitoring treatment plans.
• Conduct research to help develop and test techniques and equipment that can improve procedures and outcomes
• Help teach and train other junior doctors and medical students and other members of the multidisciplinary team.

Qualifications/Licenses/Certifications

Essential

• Be a GMC registered Doctor (you do NOT need to be on the Specialist Register).
• Have relevant experience at Consultant level, or references to support your transition up to Consultant level.
• Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship)
• You will need to pass an enhanced background check (DBS).

So, if you are an experienced Consultant with the determination to ensure the highest standards of care are provided to all, apply today and be a part of the outstanding team at University Hospitals of North Midlands NHS Trust as a locum

Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.

Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.

Great opportunity to get your foot in the door of a nationally recognised company that offers great career routes and internal promotion is encouraged. They also have a wide range of staff perks including hybrid working, discounted gym memberships and more (detailed below).

Key Responsibilities
Team Development & Leadership:
 Mentor, motivate, and guide team managers to reach their full potential.
 Set and communicate objectives, KPIs, and SLAs aligned with company goals.
 Establish regular team meetings and 1:1s to ensure alignment and engagement.
 Address underperformance constructively and foster a positive team culture.
 Partner with the People/Culture functions of the business to identify and address development needs.
Customer Retention & Pre-Booking Strategy:
 Drive retention through sales and booking conversions.
 Collaborate on pricing strategy and oversee implementation.
 Lead the "oversell" strategy to manage booking adjustments efficiently.
 Work closely with Finance to improve payment collection and reduce active debt.
 Utilise Salesforce CRM to manage contact strategies and boost conversion rates.
Customer Service Strategy & Satisfaction:
 Serve as a role model in delivering high customer service standards.
 Analyse customer insights to improve the Net Promoter Score (NPS).
 Oversee pre-arrival feedback management, addressing complex complaints proactively.
 Partner with key departments (Sales, Marketing, Operations, IT, Finance) to streamline the customer journey.
 Lead the team’s approach to incident management, ensuring effective and prompt responses.

Key Attributes
- Previous track record of leading teams to meet targets and KPIs.
- Ability to motivate team and improve performance
- Demonstrated ability in planning, implementation, and success monitoring.
- Excellent time management skills.
- Experience in developing and executing sales and customer service strategies.
- Comfortable in a fast-paced environment.

Hours: Monday – Friday, 8:30am - 5pm (37.5h per week)

Salary: Up to £39,100 per annum + benefits including:

- 1 day pw working from home (flexibility for more WFH during quieter periods)
- Annual bonus.
- Generous maternity/paternity pay.
- Discounted gym memberships.
- EAP Programme.
- Day off for your birthday.
- Enhanced maternity.
- 25 days holiday PLUS bank holidays + annual leave purchase scheme.
- Birthday day off.
- Lots of career progression and training/development opportunities.

Please note: Peak busy periods throughout the year are April - July, and September- mid-October. Whilst annual leave is still granted during these times, the individual in this role will be expected to be mindful of booking extended leave during these periods.

Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.

Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.

Great opportunity to get your foot in the door of a nationally recognised company that offers great career routes and internal promotion is encouraged. They also have a wide range of staff perks including hybrid working, discounted gym memberships and more (detailed below).

Key Responsibilities
Team Development & Leadership:
 Mentor, motivate, and guide team managers to reach their full potential.
 Set and communicate objectives, KPIs, and SLAs aligned with company goals.
 Establish regular team meetings and 1:1s to ensure alignment and engagement.
 Address underperformance constructively and foster a positive team culture.
 Partner with the People/Culture functions of the business to identify and address development needs.
Customer Retention & Pre-Booking Strategy:
 Drive retention through sales and booking conversions.
 Collaborate on pricing strategy and oversee implementation.
 Lead the "oversell" strategy to manage booking adjustments efficiently.
 Work closely with Finance to improve payment collection and reduce active debt.
 Utilise Salesforce CRM to manage contact strategies and boost conversion rates.
Customer Service Strategy & Satisfaction:
 Serve as a role model in delivering high customer service standards.
 Analyse customer insights to improve the Net Promoter Score (NPS).
 Oversee pre-arrival feedback management, addressing complex complaints proactively.
 Partner with key departments (Sales, Marketing, Operations, IT, Finance) to streamline the customer journey.
 Lead the team’s approach to incident management, ensuring effective and prompt responses.

Key Attributes
- Previous track record of leading teams to meet targets and KPIs.
- Ability to motivate team and improve performance
- Demonstrated ability in planning, implementation, and success monitoring.
- Excellent time management skills.
- Experience in developing and executing sales and customer service strategies.
- Comfortable in a fast-paced environment.

Hours: Monday – Friday, 8:30am - 5pm (37.5h per week)

Salary: Up to £39,100 per annum + benefits including:

- 1 day pw working from home (flexibility for more WFH during quieter periods)
- Annual bonus.
- Generous maternity/paternity pay.
- Discounted gym memberships.
- EAP Programme.
- Day off for your birthday.
- Enhanced maternity.
- 25 days holiday PLUS bank holidays + annual leave purchase scheme.
- Birthday day off.
- Lots of career progression and training/development opportunities.

Please note: Peak busy periods throughout the year are April - July, and September- mid-October. Whilst annual leave is still granted during these times, the individual in this role will be expected to be mindful of booking extended leave during these periods.

Social Care Direct have an exciting opportunity for an experienced Social Worker to join our team.



Social Care Direct is the first point of contact for all new referrals to Wakefield Council. Your role would be to triage these referrals, providing urgent responses, offering advice and information and signposting. The role involves triaging requests for social care assessments and safeguarding referrals. As a Level 2 Social Worker you would also have the chance to attend multi-agency meetings and be a lead in championing new initiatives and team developments. It is expected you will be a practicing Best Interest Assessor, AMHP, Practice Educator or ASYE Assessor.



Most of our work is done over the phone, so you will need excellent phone skills. The work is very varied, with no two days the same, and suits someone who likes a fast pace of work and has excellent time management and prioritising skills. The team is not case holding and would suit Social Workers who enjoy short term and crisis intervention style work.



The team provides cover until 7pm on and evening and 9am – 5pm on a weekend, so some out of hours work is expected. We are able to offer flexible working and the opportunity to work from home on a regular basis.

CLASS 2 REFUSE DRIVER NEEDED URGENTLY FOR AM SHIFTS

The Best Connection Staines are Currently seeking Class 2 HGV commercial waste drivers to fill in positions based in Walton on Thames.

Pay Rates:
£17.00 - Monday – Friday.
£22.10 – Overtime after 45hours.
£25.50 - Saturday
£34.00 - Sunday.

Shift Times:
AM – 0400 starts.
Minimum 9hrs paid per shift.
Mon – Friday.
45hrs a week.

Driver Responsibilities:
-Collect commercial waste in the surrounding areas of the South East.
-All collections will be from businesses. No residential waste collections.
-Perform complete pre- and post-operation inspection of the vehicle in accordance with company policy.
-Report any safety issues on standard reports.
-Adhering to assigned delivery schedule and following all job directives precisely
-Interact with dispatchers and others daily to ensure all task are carried out in a timely and professional manner and prepare to return home.
-Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
-Follow all required safety policies and procedures.

Driver Requirements:
-Class 2 HGV licence, Driver CPC, Driver Digi Card
-Refuse experience is a must.
-You will be working as a single man crew.
-No more than 6 points.

Proud member of the Disability Confident employer scheme

Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.

Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.

Great opportunity to get your foot in the door of a nationally recognised company that offers great career routes and internal promotion is encouraged. They also have a wide range of staff perks including hybrid working, discounted gym memberships and more (detailed below).

Key Responsibilities
Team Development & Leadership:
 Mentor, motivate, and guide team managers to reach their full potential.
 Set and communicate objectives, KPIs, and SLAs aligned with company goals.
 Establish regular team meetings and 1:1s to ensure alignment and engagement.
 Address underperformance constructively and foster a positive team culture.
 Partner with the People/Culture functions of the business to identify and address development needs.
Customer Retention & Pre-Booking Strategy:
 Drive retention through sales and booking conversions.
 Collaborate on pricing strategy and oversee implementation.
 Lead the "oversell" strategy to manage booking adjustments efficiently.
 Work closely with Finance to improve payment collection and reduce active debt.
 Utilise Salesforce CRM to manage contact strategies and boost conversion rates.
Customer Service Strategy & Satisfaction:
 Serve as a role model in delivering high customer service standards.
 Analyse customer insights to improve the Net Promoter Score (NPS).
 Oversee pre-arrival feedback management, addressing complex complaints proactively.
 Partner with key departments (Sales, Marketing, Operations, IT, Finance) to streamline the customer journey.
 Lead the team’s approach to incident management, ensuring effective and prompt responses.

Key Attributes
- Previous track record of leading teams to meet targets and KPIs.
- Ability to motivate team and improve performance
- Demonstrated ability in planning, implementation, and success monitoring.
- Excellent time management skills.
- Experience in developing and executing sales and customer service strategies.
- Comfortable in a fast-paced environment.

Hours: Monday – Friday, 8:30am - 5pm (37.5h per week)

Salary: Up to £39,100 per annum + benefits including:

- 1 day pw working from home (flexibility for more WFH during quieter periods)
- Annual bonus.
- Generous maternity/paternity pay.
- Discounted gym memberships.
- EAP Programme.
- Day off for your birthday.
- Enhanced maternity.
- 25 days holiday PLUS bank holidays + annual leave purchase scheme.
- Birthday day off.
- Lots of career progression and training/development opportunities.

Please note: Peak busy periods throughout the year are April - July, and September- mid-October. Whilst annual leave is still granted during these times, the individual in this role will be expected to be mindful of booking extended leave during these periods.

SALES MANAGER JOB
Clacton on Sea
40k basic – 60k OTE + CAR + BENEFITS

YOLO Recruitment are currently looking for a Sales Manager for their clients main car dealership close to Clacton on Sea.

A motor trade Sales Manager is responsible for supervising and motivating sales staff.

You will be tasked with promoting and encouraging strategies to sell vehicles. Typical Sales Manager duties will include , organising schedules, training, interviewing, hiring staff, and setting goals.

This role involves the constant managing and mentoring of a sales team where assistance to car selling is one of the main priorities. Customer care is also high on the priority list.

Some motor trade sales managers sell cars themselves, but most are focused on creating the strategies, budgets, and promotions that empower their teams to sell cars.

You will need to have previous experience in the motor trade as a Sales Manager or have a strong sales background as a Business Manager, Sales Controller or Transaction Manager wanting to take the next step!

The hours for this Sales Manager role will be Monday to Saturday with a day off in the week. NO SUNDAYS. 5 DAY WORKING WEEK!

To find out more regarding this Sales Manager role, please contact Katy at YOLO Recruitment via email, text, WhatsApp or call me at anytime!

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