Total 113,156 Customer Service job vacancies

Authority:

• Checking for the correctness of charges.
• For general entry in accounts systems.
• For petty cash payments.

Job Function:

• Ensure monthly financial statements are properly prepared and updated.
• Ensure that all receipts are properly and correctly updated in FAS.
• Ensure that bank reconciliations are properly prepared and updated.
• To operate the computer for the preparation and maintenance of accounts and various reports.

Perks & Benefits

• Flexible working hours
• Personal leave
• Personal development opportunities

崗位職責

• 您對於指定設備的故障排除、安裝、維護和服務維修需求非常重要。
• 您對於按照給定的時間表進行預防性維護服務非常重要
• 您需要隨時了解最新的管理職責，例如及時維護客戶服務日誌和內部服務記錄。
• 您需要參與合約續約等銷售機會，並協助推廣和實施收入計劃。
• 您需要對臨床人員進行指定設備的訓練。

工作要求

• 候選人必須至少擁有工程（生物工程/生物醫學）、工程（電氣/電子）或同等學歷的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 所需語言：英語（必須能夠流利交談）和馬來語
• 必須願意在PUCHONG工作
• 該職位需要至少 2 年相關領域的工作經驗。
• 所需技能：非侵入性心臟病設備、病患監視器、胎兒監視器、AED、除顫器、良好的口頭和口頭溝通、良好的客戶服務
• 在診斷和維修醫療設備、機電和/或電子設備方面擁有豐富經驗。
• 最好是專門從事工程 - 電子/通訊或同等學歷的初級管理人員。
• 溝通：說話清晰、流利。清楚表達觀點、資訊和論點要點。熟練而自信地進行演示和公開演講。快速回應受眾的需求及其反應和回饋。
• 必須願意出差。
• 提供全職職位。
• 應屆畢業生亦可申請

津貼和福利

• 佣金和獎金
• 固定津貼
• 伙食補貼
• 汽車補貼
• 醫療福利
• 牙科福利
• 有薪培訓和發展
• 體卹假

Job Responsiblilities

•  You are important for troubleshooting, installation, maintenance and service repair needs on designated equipment.
• You are important for conducting preventative maintenance service as per given schedule
• You are needed to keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• You are needed to participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
• You are needed to train clinical staff for designated equipment.

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Electrical/Electronic) or equivalent.
• Required language(s): English (must be able to converse fluently) and Bahasa Malaysia
• Must be willing to work in PUCHONG
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Non invasive cardiology equipments, patient monitoring, fetal monitors, AED, Defibrillators, Good verbal and oral communications, Good customer service
• Experienced in diagnosing and repairing Medical Equipments, electromechanical, and/or electronic equipment.
• Preferably Junior Executive specialized in Engineering - Electronics/Communication or equivalent.
• Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback.
• Must be willing to travel.
• Full-Time position(s) available.
• Fresh graduate may also apply

Perks & Benefits

• Commission and bonus
• Fixed Allowance
• Meal Allowance
• Car Allowance
• Medical Benefit
• Dental Benefit
• Paid training and development
• Compassionate leave

概述：

我們目前正在尋找經驗豐富的服務工程師/技術人員加入我們的團隊。作為服務工程師/技術員，您將負責為我們的客戶提供技術支援和服務。這包括準備書面服務和技術報告、向技術支援入口網站提交技術故障報告以及前往內視鏡檢查場所，包括在客戶現場進行安裝、故障/故障排除和服務。

主要責任：

• 準備書面服務和技術報告
• 向技術支援入口網站提交技術故障報告，跟進，完成後關閉案例
• 參與內視鏡檢查的現場工作，包括客戶的安裝、故障/故障排除和服務，包括系統應用程式、作業系統支援、應用程式支援、軟體支援、技術支援和故障排除。
• 每天與客戶溝通，以確保解決方案和適當的後續行動，從而達到可接受的客戶滿意度。

要求：

• 生物醫學、電機/電子工程或同等學歷的最低文憑或學位。
• 能夠及時為客戶提供技術解決方案
• 能夠走遍整個馬來西亞
• 必須擁有自己的汽車作為交通工具
• 願意靈活工作時間，包括晚上、週末和假日，以及支援 24/7 日程安排所需的緊急非工作時間
• 願意定期出差以支援業務需求。
• 良好的英語和馬來語能力
• 能夠與客戶進行有效的溝通

津貼和福利

• 高於標準的 EPF 雇主繳款
• 津貼（旅費、交通費等）
• 附近的公共交通工具（LRT Taman Jaya）
• 醫療和保險範圍
• 開放文化
• 個人發展機會
• 牙科保險
• 健身會員資格

職責：

• 管理櫃檯的日常運作，包括：

– 庫存管理：監控庫存變動，根據促銷和銷售預測訂購/補充庫存。

– 樓層管理。

• POS/發票、網購自提。
• 客戶服務。
• 預訂店內設施。
• 領導和管理客戶服務人員團隊以提供優質服務：

– 負責排班、評估績效、提供回饋、指導和激勵團隊。

– 成為品牌大使，擁有強大的現場影響力，確保團隊的安全。

• 維持高標準的儀容和符合我們品牌形象的得體行為。

– 增強店內體驗並最大限度地提高銷售轉換率。

– 處理客戶回饋並在必要時提供服務補救。

– 與經銷商建立定期聯繫並維持健康的關係。

• 管理店內公司資產：

– 保持視覺行銷和店內 POSM 保持最新狀態，並確保客房服務符合標準。

• 管理和執行店內活動：

– 與行銷部門密切合作，執行銷售和促銷活動。

– 主動提出建議以增加商店客流量。

• 根據商定的 KPI 追蹤和報告商店績效。
• 必要時協助領導安排、搭建攤位。

要求：

• 分鐘。 SPM 級別
• 分鐘。 3年零售/美容產業相關管理經驗
• 得體且積極的態度
• 個性開朗、外向、善於交際，具有良好的人際互動與客戶服務能力
• 精通 MS Office。
• 帶領團隊的經驗
• 願意在所有店內舉措和活動中以身作則
• 以結果為導向，適應力強，靈活，能夠在壓力和挑戰性的情況下很好地工作
• 按計劃輪換
• 活動管理經驗具有附加價值
• 能夠執行輪班工作，包括週末並願意在零售時間工作
• 地鐵站距離公司僅幾步之遙

津貼和福利

• 激勵和獎金
• 每月獎勵
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

Responsibilities:

• Manage day-to-day operations at Counter including:

–  Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection.

–  Floor management.

• POS/invoicing, self-collection of online purchases.
• Customer service.
• Booking of in-store facilities.
• Lead and manage a team of customer service staff to provide excellent service:

–  In-charge of rostering, evaluating performance, providing feedback, coaching, and motivating the team.

–  Be the Brand Ambassador with a strong floor presence, ensuring the team.

• maintains a high standard of grooming and appropriate conduct consistent with our brand image.

–  Enhance in-store experience and maximize sales conversion.

–  Handle customer feedback and provide service recovery where necessary.

–  Establish regular contact with distributors and maintain healthy relationships.

• Manage in-store company assets:

–  Keep visual merchandising and in-store POSM up-to-date and ensuring that housekeeping is up-to-standard.

• Manage and execute in-store activities:

–  Work closely with Marketing department for the execution of sales and promotional activities.

–  Proactively give suggestions to drive store traffic.

• Track and report store performance according to agreed KPIs.
• Assist leaders to arrange and setup the exhibition booth if necessary.

Requirements:

• Min. SPM Level
• Min. 3 years of relevant managerial experience in the retail/beauty industry
• Presentable and positive attitude
• Pleasant, outgoing and sociable personality with good interpersonal and customer service skill
• Proficient in MS Office.
• Experience in leading a team
• Willing to lead by example in all in-store initiatives and activities
• Results-driven, adaptable and flexible, able to work well under pressure and in challenging situations
• On a rotational scheduled basis
• Experience on event management is added value
• Able to perform shift duty including weekends & willing to work retail hours
• MRT station is within walking distance from company

Perks & Benefits

• Incentive and bonus
• Monthly Incentive
• Nearby public transport
• Central location
• Medical insurance
• Annual leave
• Sick Leave
• Personal development opportunities

職責：

1.更新和驗證會員詳細信息，例如：銀行帳戶、批量缺失欄位、準備會員報告、動向等。

2、跟進會員證明文件並審核恢復會員資格。

3. 解答經銷商的詢問，例如：收入證明、沒有收到獎金、最大化獎金收入等。

4. 與團隊有效協作，了解數據需求和要求。

5. 準備各部門要求的任何報告。

6. 每天或每週向員工團隊或集團領導者準備銷售報告。

7. 準備旅遊點報告並與領導小組進行跟進。

8. 上級指示的任何其他職責，這些職責合理地在您的能力範圍內，旨在實現公司的宗旨和目標。

資格：

• 候選人必須至少擁有任何領域的文憑/高等教育。

• 年齡在20-35 歲之間為佳。

• 至少1 年相關工作經驗。

• 具備適當資格的應屆畢業生將被考慮。

• 以目標為導向，能夠在團隊環境中有效運作。

• 能夠以英語、馬來語和華語進行有效溝通。

• 優秀的溝通和人際溝通能力。

• 了解如何使用Microsoft Excel 公式產生報表。

• 熟練使用電腦Microsoft Office 應用程序，例如Microsoft Word、Microsoft Excel 等。

津貼和福利

• 佣金和獎金
• 每月獎勵
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

Responsibilities:

1. To Update & verify membership details, eg: bank account, batch up missing field, prepare membership reports, movement etc.

2. To follow up the membership’s supporting documents and review the reinstatement.

3. Answer enquires from distributors, eg: Letter of Income, did not receive bonus, maximize the bonus earning etc.

4. Collaborate effectively with teams to understand data needs and requirements.

5. Prepare any of the reports requested by difference department.

6. Prepare sales report to staff teams or Group leaders by daily or weekly basis.

7. To prepare the tour points report and follow up with leaders’ group.

8. Any other duties as and when instructed by your superior that are reasonably within your capabilities and are aimed at achieving the company’s objectives and goals.

Qualifications:

• Candidate must possess at least diploma / tertiary education in any field.

• Prefer age in between 20-35 years old.

• Minimum 1 year of relevant working experience.

• Fresh graduate with the right aptitude will be considered.

• Target-driven and able to work effectively in a team environment.

• Able to communicate effectively in English, Malay and Mandarin.

• Excellent communication and people skills.

• Know how to use Microsoft Excel formula to generate reports.

• Computer proficiency in Microsoft Office applications, e.g. Microsoft Word, Microsoft Excel etc.

Perks & Benefits

• Commission and bonus
• Monthly Incentive
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Annual leave
• Sick Leave
• Personal development opportunities

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Descriptions

• Prepare accurate and timely financial statements (income statement, balance sheet, cash flow statement) and provide insightful analysis to management.
• Monitor daily financial activities, including accounts payable & receivable, general ledger & reconciliation.
• Checking, verify & approve supporting documents/invoices for bank payments.
• Assist in the preparations of the annual budget and periodic forecast exercise.
• Perform Monthly Variance Analysis, explaining fluctuation against prior period / budget.
• Responsible in tax estimation for all the related companies in order to comply with the statutory body's requirement.
• Develop and implement strong internal controls to safeguard company assets and ensure financial data integrity.
• Establish, maintain and implement financial policies and procedures.
• Liaising with auditors, tax agents, banks and other statutory bodies / authorities on external audit matters, and all statutory and tax requirements compliance.
• Undertake other projects and ad hoc tasks as assigned.

Requirements

• Bachelor's degree in Accounting, Finance, ACCA, CIMA or equivalent.
• Candidates with minimum 5 years of accounting/finance experience, preferably 2-3 years of with prior audit experience will be an added advantage.
• High command of MS Applications especially Excel.
• Good analytical and problem-solving skills.
• A person with high initiative, drive and commitment and can work independently.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

工作介紹

• 編制準確、及時的財務報表（損益表、資產負債表、現金流量表）並向管理層提供富有洞察力的分析。
• 監控日常財務活動，包括應付帳款和應收帳款、總帳和對帳。
• 檢查、驗證和批准銀行付款的支援文件/發票。
• 協助準備年度預算和定期預測工作。
• 執行每月差異分析，解釋相對於前期/預算的波動。
• 負責所有相關公司的稅務估算，以遵守法定機構的要求。
• 制定並實施強有力的內部控制，以保護公司資產並確保財務資料的完整性。
• 建立、維護和實施財務政策和程序。
• 就外部審計事宜以及所有法定和稅務要求合規事宜與審計師、稅務代理人、銀行和其他法定機構/當局聯絡。
• 承擔其他指派的項目和臨時任務。

要求

• 會計、金融、ACCA、CIMA 學士學位或同等學歷。
• 具有至少 5 年會計/財務經驗（最好具有 2-3 年審計經驗）的候選人將更具優勢。
• 熟練 MS 應用程序，尤其是 Excel。
• 良好的分析和解決問題的能力。
• 具有高度主動性、幹勁和奉獻精神，能夠獨立工作的人。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職責：

• 優化客戶服務體驗，培養積極參與的客戶並促進有機成長。
• 掌控客戶問題並追蹤問題直至解決。
• 建立明確的使命並啟動針對該使命的策略。
• 制定服務程序、政策和標準。
• 保留準確的記錄並記錄客戶服務行動和討論。
• 分析統計數據並編制準確的報告。
• 招募、指導和培養客戶服務代理，並透過鼓勵和授權創造一個讓他們能夠脫穎而出的環境。
• 密切關注行業發展，並將最佳實踐應用於需要改進的領域。
• 維護資源並利用資產來實現定性和定量目標。
• 遵守並管理核准的預算。
• 根據優先順序保持有序的工作流程。

要求：

• 擁有豐富的客戶服務、零售管理或助理行政文員工作經驗。
• 機械加工備件的工作知識（如果有）
• 具有提供客戶服務支援的經驗。
• 管理方法和技術的典範知識。
• 英語優秀。
• 客戶服務軟體、資料庫和工具的工作知識。
• 了解行業最新技術趨勢和應用。
• 具有策略性思考和領導能力。
• 優秀的面對客戶和溝通能力。
• 進階故障排除和多任務技能。
• 客戶服務導向。
• 至少擁有工商管理或相關領域的學士學位。

津貼和福利

• 事假
• 個人發展機會
• 公積金社險