Apprentice Core Learning & Systems Learning & Development Co-ordinator
Full-time
Others
Pontypridd, CF37 4AL, England
13 hours ago
Core Learning Activity Co-ordinate L&D Core Learning events and arrange facilitators for Core Learning training activity. Whe.....
Core Learning Activity Co-ordinate L&D Core Learning events and arrange facilitators for Core Learning training activity. Where appropriate, plan and deliver Core Learning training to small audiences. Develop and maintain up to date subject-specific Core Learning user guides to support staff. Ensure user guides are accessible to staff via SharePoint. Support the Core Learning and Systems Learning and Development Partner in delivering L&D interventions within the Health Board. This includes assisting with room booking and co-ordinating diaries and calendar invites. Promote and recruit ESR E-learning Champions, maintaining a database and distribution list. Provide training to new ESR E-learning champions as required along with providing support to existing Champions. Maintain a system support helpdesk to support staff with Core Learning/E-learning queries providing timely and responsive feedback, escalating matters and making recommendations to the Core Learning and Systems L&D Partner. Process Inter Authority Transfers (IATs) and Competency Profile Update (CPUs) within 14 days of receipt. Maintain a database to record new ESR positions being created each month, working with the Core Learning and Systems L&D Partner to coordinate the addition of training requirements. Liaise with Subject Matter Expert (SMEs) on a monthly basis to ensure that ESR positions have the correct training requirements against them. Co-ordinate and process appeals from staff which address ESR positions with incorrect training requirements, liaising with SMEs in the agreed format and timely manner. Highlight and report changes that provide an auditable record to inform future change. Update staff training requirements using Career Management on ESR as directed by relevant SME. This could be either manual updating or complete a template for bulk uploading. As directed by Core Learning and Systems Learning and Development Partner, provide support when training requirements are being reviewed i.e. run reports and update ESR. Support the Core Learning and Systems Learning and Development Partner in establishing partnerships with Health Board Colleagues, NHS Wales Shared Services and other departments outside of Cwm Taf Morgannwg University Health Board. Prepare and distribute relevant Core Learning communications and updates to appropriate staff e.g. People Services and SMEs. Act as a secretary to the Core Learning Steering Group Meeting and provide a record of decisions/discussions. Provide feedback and recommended improvements to the Core Learning and Systems Learning and Development Partner related to L&D systems. Provide front line support to staff using the helpdesk, assisting staff and answering queries in a timely manner related (but not limited) to Core learning, E-learning and PDR. Compliance and Reporting for Core Learning As directed by the Core Learning and Systems Learning and Development partner, compile and distribute timely monthly compliance reports that contribute to the workforce development metrics. Provide routine and/or ad-hoc reports and analyse as directed by Core Learning and Systems Learning and Development Partner. As required, analyse data to establish patterns and trends, supporting the Core Learning and Systems Learning and Development Partner to pinpoint key areas e.g. departments with low compliance. Learning Administration Assist with the creation of new courses within the ESR system, ensuring the accurate and timely uploading onto OLM. Provide training support to end users of ESR as directed by Core Learning and Systems Learning and Development Partner e.g. troubleshooting on OLM Course admin and all aspects of ESR Self Service. Ensuring the data on the system is maintained accurately and that high standards of data quality are met. Provide training, as directed to new users to Learning Administration/Class Administration and refresher training as required. Provide access to ESR to external learners ensuring that appropriate access is given in line with guidance, updating the access and permissions of current users as necessary. Ensure the accuracy and integrity of training data specifically within the Learning Catalogue. General Create e-learning packages (as directed by Core Learning and Systems Learning and Development Partner) and liaise with the Subject Matter Expert for each package with regards to content, design and appearance. Support and participate in system testing of ESR learning functionality. Attend and actively contribute to Systems Team, Learning and Development and wider directorate meetings. Provide support to any administration trainees/work experience students within the department, acting as a role model and sharing best practice within own work area. Participate in departmental/organisational surveys/audits as required. Adhere to Health Board policies and procedures in relation to own work area and duties. Adapt on a frequent basis to changing priorities, re-focusing own work to new priority areas when required. Use a variety of Microsoft applications and produce regular reports, documents and other associated paperwork. Participate in self development to continually improve performance and undertake any development activities that are identified. Have incidental contact with patients. Access and update information on intranet/internet sites. Will manage their own workload, acting autonomously and within defined policies and procedures. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
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