Total 33 Senior Executive level Customer Service job vacancies in Washington, District of Columbia

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Requirement:

• Primary Language: Mandarin ( As require to liaise with Mandarin speaking clients and also Mandarin speaking colleagues from China Mainland)
• To work as a logistics assistant, a minimum of a Diploma holder combined with at least 1 year of administrative support experience in Operation Department.
• If do have working knowledge of software packages, especially in Microsoft Office applications (Word, Excel, and PowerPoint), SAP System and SQL accounting system will be added advantange

 

Job Descriptions:

• Administrative support to Operation Department for the logistics, shipping, or transportation work.
• Coordinate the daily operations of a warehouse facility. duties may include handling incoming shipments, documenting inventory, and resolving customer service issues.
• Job tasks such as shipping documentation and updates and any other logistics related clerical and administrative duties.
• Support with developing and preparing complex databases, reports, and/or presentation material
• Will handle partly of HR (Attendance, Leaves, Claims)

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

Job Advert

A little bit about us:

At Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don’t hire robots. We
hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about
qualifications. We need you to fit in and be part of the team. Part of the family.

About the role:

Working in partnership with the Home Manager, Team Leader’s play an important role in the smooth running of our homes. They
provide top quality care to our residents and great leadership within their team. We are looking for hard working, dedicated
lovely people who will go the extra mile to ensure our homes run to a high standard.

It’s not always glamourous, but it’s one of the most rewarding jobs out there. Our Team Leaders help improve the lives of our
residents by ensuring their needs are met, care plans are up to date and medication is administered, stored and recorded
correctly. As well as ensuring our residents are happy and looked after, our Team Leaders also take care of our Care Assistants,
making sure they are delivering the best standard of care possible.

Sounding good? We want to hear from you!

Benefits:

As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including:

* Excellent rates of pay
* Paid NVQ qualification
* Ongoing wellbeing and mental health initiatives
* HALO Awards – to recognise staff who go above and beyond
* £500 refer a friend scheme
* Staff Lottery
* Birthday wishes – prize draw each month to have your birthday off.

*subject to terms

Apply:

If you like what you read simply click the apply button, enter some quick details and submit your CV. It really couldn’t be
easier. Click submit and leave the rest to us. We’ll then get back in touch with you as soon as possible - usually within three
working days.

To discover us:

With 14 homes covering all four corners of the North East, you’re never far away from one of our homes. To find out more about and
to apply for a job in your area visit www.wellburncare.co.uk/careers [http://www.wellburncare.co.uk/careers]

Permanent Senior Achievement Support Officer (Level 4 Teaching Assistant) Starting date – as soon as possible Term-time only plus 5 training days/evenings Grade 7, Point 20-24, 30 hours per week Annual Full time Salary £30,296 - £33,024 Actual Annual Gross £21,102 - £23,002 (before deductions) This is an exciting opportunity for dedicated professional to join our enthusiastic Achievement Support team at St Thomas More VC Academy. We are looking for someone who is passionate about supporting pupils in their learning and emotional development. The successful candidate will be able to inspire, motivate and engage children in the learning process. They will have high expectations of behaviour and model good behaviour. They must be committed to work as part of a team and be willing to participate fully in ensuring inclusion of all children. We are looking to appoint someone who: • Is confident to cover lessons across the school • Is well organised, articulate, flexible and creative • Is kind, caring, energetic and enthusiastic • Has strong communication and interpersonal skills and enjoys working within a supportive team • Is able to positively promote inclusion and have high expectation for all children • Is confident working with pupils with challenging behavior • Is a team player • Can inspire children to “be the best that they can be”. What we offer: • A school committed to developing each child as an individual to their full potential • Happy children who are eager to learn • A commitment to quality professional development for all • The opportunity to join a forward-thinking, supportive and caring team Benefits for you include: • cycle to work scheme • use of Trust fitness gym (based at St Mary’s College) • discounted local authority leisure and sports facilities • employee assistance and counselling service, wellbeing support and advice • option to join payable Health Care scheme • Free onsite parking Before making your application please note: In line with the "Keeping Children Safe in Education 2022" as part of the safer recruiting requirements, an online and social media search will be conducted as part of our safer recruitment processes. This will be conducted by Human Resources and will only be undertaken if the (your) application is to be shortlisted. The aim of the search is to specifically check the candidate’s (your) suitability for the job, and that there is nothing evident that would undermine that. By proceeding with your application, the applicant (you) is agreeing for the search to be undertaken. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We have a robust child protection policy and all staff will receive training relevant to their role at induction and throughout employment at the school. We expect all staff and volunteers to share this commitment. Candidates who are successfully shortlisted will be contacted shortly after the closing date.
Closing Date: 9:00am on Monday 10th June 2024 Shortlisting: Monday 10th June 2024 Interview date: Monday 17th June 2024 Applicants must support the Catholic ethos of our school.

McGinley Support Services require a Senior Quantity Serveyor for a site in Euston, London.

The Senior Quantity Surveyor is required to provide commercial support to the project team, maintaining commercial information ensuring compliance with contractual requirements and ensuring the company's 'Three Pillar' objectives are achieved. They will liaise with customer representatives and other third parties on commercial issues including agreement of variations, claims and any additional payments.

Desirable:

* CSCS Card

* Member of RICS or other relevant professional body, or working towards

Experience Required:

* NEC3 contract experience essential.

* Civil engineering or Utilities experience essential

If intrested please click 'Apply' below

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

We are looking for a Digital Marketing Executive who is a creative thinker with a strategic mindset. If you are motivated by achieving results and possess a proactive attitude, this role could be just what you're looking for. This role will involve working collaboratively with our Marketing Manager to support the planning and execution of digital marketing activities across Service Care Solutions.

You will become the key driver for our SEO and spearhead our relationship with our website provider and work in synergy with our sales teams, learning customer behaviour and identifying market trends to maximise sales performance and strengthen the Service Care brand.

What you'll be doing:

• Advertising
• Analytics and Reporting
• Event Planning and Management (Industry Events)
• Marketing Automation
• Search Engine Optimisation (SEO)
• Website Content and Management
• Social Media Management

Skills Required:

• Proficient analytics skills to measure and report on campaign performance.
• Strong organisational, time management, and planning skills.
• Ability to work autonomously and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced and evolving work environment.

What you need:

• Digital Marketing Experience: 2 years (essential)
• Proven experience in SEO/SEM, Automation, and CMS Marketing (preferred)
• Bachelor's degree in Marketing, Advertising, Communications, or a related field
• UK Driving License

What's in it for you:

• Monthly awards to recognise great performance including breakfast for all employees.
• Quarterly awards ceremonies held office off site for all employees, to recognise high achievers including refreshments.
• Quarterly lunch clubs for award winners.
• Black tie annual awards ceremony, including a 3-course meal and entertainment.
• Team nights out, competitions and incentives.
• Recreational break out area with kitchen & bar facilities, pool table, gaming chair and more.

How to Apply:

If you're ready to make an impact as a Digital Marketing Executive in the recruitment landscape, hit the apply button and send us your CV detailing your relevant experience.

Proud member of the Disability Confident employer scheme

[What the role is]
We are a close-knit, high-performing, and multi-disciplinary research division in Singapore Public Service. We are expanding and are recruiting a Senior/Research Specialist to work with a range of research initiatives in Singapore’s social service sector. Specialising in longitudinal and birth cohort studies, our team conduct research in various areas ranging from family and child welfare; offending and rehabilitation; population studies; economic evaluation; quality of life, and organisational development and wellbeing.
The Senior/Research Specialist will perform a crucial role in managing data-related tasks, analyses, and the dissemination of findings.
We are looking for a team player who is self-driven and takes the initiative to engage with team members and multiple stakeholders; is creative and adaptive at operating in a dynamic, fast-paced environment; possess a growth mindset and is able to quickly learn and apply.

[What you will be working on]

Responsibilities
1. Contribute to the development and implementation research projects.
2. Extract, transform and load data from multiple-sources
3. Conduct data analysis to address queries from stakeholders.
4. Prepare and tailor research reports and publications for a range of stakeholders (e.g., academic experts, policy-makers, public).
5. Manage research team in training of research assistants and supervising the collection of longitudinal data
6. Undertake administrative tasks related to the research project.
7. Organise research-related networking and dissemination activities (e.g., seminars, workshops, communities of practice).

[What we are looking for]

Personal Competencies:
• Demonstrable experience in tailoring written communication to a diverse range of stakeholders

• Strong project management and organisational skills. These include:
- Work planning and time management,
- Multi-tasking and working under time pressure from multiple stakeholders,
- Communication skills,
Working both independently and as a member of a team.

Skills & Knowledge:
• Excellent in quantitative and/or qualitative research methods.

• Proficient in the use of analytic software (e.g., SPSS, R, Mplus, Stata, etc).

Experience:
For the senior research specialist position, at least three years of research experience is required.
• Experience in managing and/or leading research projects is a plus.

Job Family:

Technology Consulting

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

Guidehouse supports programs and initiatives for the Office of the Chief Information Officer (OCIO) at a large federal agency. The Operational Analyst will have the opportunity to help shape and execute these strategic priorities. They will become a central member of our client’s front office team, assessing our customer's current posture, establishing roadmaps, working with vendors on both technical and non-technical solutions to the client’s financial practices, and supporting high-collateral, fast-paced, initiatives with executive-level visibility. You should expect to have the ability to complete the following activities on a regular basis:

• Identification and drafting of key deliverables and reports due to the OCIO and executive-level leadership. These deliverables may include technical topics such as Cybersecurity initiatives like Zero Trust or compliance topics such as responding to Congressional inquiries or audits.

• Working with finance staff to conduct project-cost estimations and assist the CISO with recording funding for key priority initiatives for the department. 

• Coordinating across multiple federal teams and with executives to collect input on strategic plans.

• Tracking task completion and providing updates to senior leadership.

• Supporting program management through the facilitation of routine processes such as staff meetings, project planning, schedule management, reporting, and monitoring of performance indicators, risks and issues.

• Designing, implementing, and improving business processes and workflows.

What You Will Need:

• US Citizenship and the ability to obtain and maintain a federal Public Trust

• Bachelor’s Degree

• THREE (3) years or more experience in:

  • Working with data sets, policy research and/or writing, and document analysis.

  • Supporting senior officials (preferably in government or industry)

• Exceptional written and verbal communication skills including experience developing Department-wide policies and communications, budget reports, and/or senior executive talking points or keynote addresses.

• Ability to quickly learn, support, and improve financial management processes.

• Ability to identify and address client needs, build solid relationships with clients and customers, and communicate with executive clients in an organized and knowledgeable manner.

• A flexible, customer-centric approach to support rapidly changing business needs and new priorities.

What Would Be Nice To Have:

• An ACTIVE and CURRENT TOP SECRET federal security clearance

• EIGHT (8) or more years of experience managing large and complex technology integration projects.

• Project Management Professional (PMP) certification

• Subject matter expertise relating to government agencies' relationship with the United States Congress and other branches of government.

• Experience working within or interacting with the United States Congress is a plus.

• Knowledge of the cybersecurity landscape including the latest trends and mandates within the federal government and industry including Zero Trust.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Venn Academy Trust
Senior Achievement Support Assistant
Venn Boulevard and The Sullivan Centre
32.5 hours per week, 195 days (term time plus 5 training days)
Starting salary will be £27,334 - £29,777 pro rata (£20,742 - £23,004 actual)Grade 6
Our Multi Academy Trust is a group of inspirational and aspirational mainstream and specialist schools in Hull whose main objective is to ensure that all pupils make exceptional progress.
Due to expansion of the school we are seeking to recruit an enthusiastic Senior Achievement Support Assistant to join the team at our Boulevard and Sullivan setting.Boulevard Centre – this is an alternative provision for secondary pupils who are unable to access mainstream education.
Sullivan Centre – this includes providing education for primary and secondary pupils who need support for their complex mental or physical needs.
This person will be appointed to:
Support the academic, social, emotional and development of individuals and groups of pupils, understanding clearly how pupils learn
Provide effective support to maximise attainment and accelerate pupil progressYou will have experience of supporting pupils with SEN and be committed to working with others to maximise the educational and social opportunities available for children and young people who often are the most vulnerable..Visits to the school are welcome; please contact Claire Goodaire, Executive Head to make the arrangements on 01482-585203.
Closing date: Wednesday 10th December at 10.00amVenn Academy Trust is committed to achieving fairness and equality in employment and welcomes applications from all sections of the community. Our Trust is fully committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

An opportunity has arisen for a dedicated and enthusiastic Senior Achievement Support Assistant to join our school in our EYFS.
Thoresby Primary School is a community school with a range of pupils from 3-11 years of age. We are proud of our happy, welcoming, caring and safe environment with the highest expectations for all.
The successful candidate will:
• Have experience of working within an EYFS setting.
• Work under the instruction and guidance of teaching staff within and outside the classroom.
• Provide effective support as required.
• Support the academic, social and emotional development of individuals and groups of pupils understanding clearly how they learn.
• Provide effective support to maximise the attainment and accelerate the progress of individuals and groups of pupils.
• Motivate and engage children so they are excited and enthused about learning.
• Have effective communication skills when liaising with staff, parents, carers and other agencies.
• Have the passion and drive to develop their professional career and gain relevant experience and training were appropriate.
• Use their initiative, be flexible and ensure children are safe and happy.
As a member of the Hull Collaborative Academy Trust, we offer:
• An opportunity to be part of a collaborative trust and work alongside a range of outstanding teachers and professionals
• Bespoke quality professional development
• Outstanding working environments and high-quality resources
• Committed and experienced leadership

Venn Academy Trust
Senior Achievement Support Assistant
Venn Boulevard and The Sullivan Centre
32.5 hours per week, 195 days (term time plus 5 training days)
Starting salary will be £27,334 - £29,777 pro rata (£20,742 - £22,596 actual)
Grade 6
Our Multi Academy Trust is a group of inspirational and aspirational mainstream and specialist schools in Hull whose main objective is to ensure that all pupils make exceptional progress.
Due to expansion of the school we are seeking to recruit an enthusiastic Senior Achievement Support Assistant to join the team at our Boulevard and Sullivan setting.Boulevard Centre – this is an alternative provision for secondary pupils who are unable to access mainstream education.
Sullivan Centre – this includes providing education for primary and secondary pupils who need support for their complex mental or physical needs.
This person will be appointed to:
Support the academic, social, emotional and development of individuals and groups of pupils, understanding clearly how pupils learn
Provide effective support to maximise attainment and accelerate pupil progressYou will have experience of supporting pupils with SEN and be committed to working with others to maximise the educational and social opportunities available for children and young people who often are the most vulnerable.
We ideally would like this role to start ASAP.
Visits to the school are welcome; please contact Claire Goodaire, Executive Head to make the arrangements on 01482-585203.
Closing date: Monday 27th November at 10.00amVenn Academy Trust is committed to achieving fairness and equality in employment and welcomes applications from all sections of the community. Our Trust is fully committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

Role overview

A little bit about us:

At Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don’t hire robots. We
hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about
qualifications. We need you to fit in and be part of the team. Part of the family.

About the role:

Working in partnership with the Home Manager, Team Leader’s play an important role in the smooth running of our homes. They
provide top quality care to our residents and great leadership within their team. We are looking for hard working, dedicated
lovely people who will go the extra mile to ensure our homes run to a high standard.

It’s not always glamourous, but it’s one of the most rewarding jobs out there. Our Team Leaders help improve the lives of our
residents by ensuring their needs are met, care plans are up to date and medication is administered, stored and recorded
correctly. As well as ensuring our residents are happy and looked after, our Team Leaders also take care of our Care Assistants,
making sure they are delivering the best standard of care possible.

Sounding good? We want to hear from you!

Benefits:

As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including:

* £500 Golden Hello*
* Excellent rates of pay
* Paid NVQ qualification
* Ongoing wellbeing and mental health initiatives
* HALO Awards – to recognise staff who go above and beyond
* £500 refer a friend scheme
* Staff Lottery
* Birthday wishes – prize draw each month to have your birthday off.

*subject to terms

Apply:

If you like what you read simply click the apply button, enter some quick details and submit your CV. It really couldn’t be
easier. Click submit and leave the rest to us. We’ll then get back in touch with you as soon as possible - usually within three
working days.

To discover us:

With 14 homes covering all four corners of the North East, you’re never far away from one of our homes. To find out more about and
to apply for a job in your area visit www.wellburncare.co.uk/careers [http://www.wellburncare.co.uk/careers]




We cannot currently accept any candidates who require sponsorship.

Supporting Service Marketing Activities 

• Adopting Direct and Indirect marketing strategies to increase Call-To-Action (CTA)
• Develop ideas for creative service marketing campaigns and service marketing strategies (i.e. Product life cycle engagement, EDM, increasing engagements)
• Conceptualize to implement service marketing activities
• Offline material production - Design, develop and rollout marketing materials (POS, standees, leaflets, brochures etc)
• Participate in F2F and/or live online ecommerce activities (Maintenance show/ sales promotions etc)

Consumer Sentiments Sensing and Review

• Analyse customer satisfaction results and following up with relevant functions to enhance overall experience
• Sharing of analysis with relevant team leads for improvement actions

Supporting of Service Channels

• Direct engagements and interactions with end customers, project customers and B2B customers to  promote and create awareness on Hardware+ services (e.g. Clean & Care, Consumer Extended Warranty and Maintenance packages)
• To support service, sales enquiries and redemption at UnserHaus Customer Care Center
• Optimize direct sales opportunity and increase reach to end customers
• Manage online D2C systems and promotions

Supporting New Programs/Project implementations (e.g., Consumer Extended Warranty, Maintenance Services)

• Administration of new program sign ups and maintaining of database
• Assist in development and implementation of marketing strategies or new programs