Total 1,405 Customer Service job vacancies in D18 Tampines, Pasir Ris

About Us:
Waffle Aunty is a beloved spot for those who crave delicious, freshly-made waffles with a variety of toppings. We pride ourselves on delivering excellent customer service and mouth-watering treats that keep our customers coming back for more.

Job Responsibilities:
As a Full-Time Service Crew member, you will be an essential part of our team, ensuring that every customer enjoys their experience at Waffle Aunty. Your responsibilities will include:

• Taking Orders: Greet customers warmly and accurately take their orders.
• Making Orders: Prepare and bake waffles to perfection, ensuring each order meets our high standards.
• Fulfilling Delivery Platform Orders: Efficiently manage and prepare orders for delivery platforms.
• Cashiering Duties: Handle cash transactions, process payments, and manage the register.
• Basic Housekeeping: Maintain a clean and organized workspace, ensuring that all areas of the establishment are tidy.
• Preparation and Filling of Toppings: Prepare, stock, and refill a variety of delicious toppings to ensure a smooth operation.
• Ad Hoc Duties: Assist with any additional tasks as needed to support the team and ensure smooth operations.

Requirements:

• Food Safety Certification: Must possess a valid Food Safety Hygiene Certification.
• Passion for Baking: A love for baking and a keen interest in creating delightful treats.
• Customer Service Excellence: A friendly and customer-oriented approach with a commitment to providing excellent service.

Why Join Us?

• Be a part of a friendly and dynamic team.
• Opportunity to learn and grow within the food service industry.
• Contribute to a well-loved local business.

How to Apply:
If you’re enthusiastic about baking and providing top-notch customer service, we’d love to hear from you! Please send your resume and a self introduction to hello@waffleaunty.com

We regret to inform that only shortlisted candidates will be contacted.

This position is not open to third party recruiting agent.

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

Job Duties

• Able to plan and make necessary arrangements for specific jobs given
• To conduct quality checks on work done by workers
• To oversee daily operations at site
• Ensuring that all workers comply with all safety measures required
• Liaise with main contractor and coordinator with regards to all matter pertaining to the project
• Responsible for the upkeep of documentation on project matters
• Submission of daily reports to coordinator and as built drawings upon completion

Job Requirements

• With at least 5 years of relevant site supervision experience especially with RC works, Dwall, canal and road diversions
• Possess required BCSS/Work at Height Assessor / Supervisor certifications
• Lifting Supervisor certificate an advantage
• Registered Earthwork Supervisor certificate an advantage
• Supervise Confined Space Work certificate an advantage
• Have initiative and responsible at work
• Conversant with key plans/technical drawings

Job Description:

Service Specialist is expected to provide excellent after sales and technical service to our client base in Singapore, Batam.

Services include inhouse/onsite service, training, installation, demo’s, commissioning for our range of products.

Other duties include organising and maintaining the service digital portal, workshop and monthly reports.

Job Responsibilities:

- Service Target of S$10,000.00 per month

- Provide after sales service support to existing client base to include in house/onsite -service, training, installation, demo’s, commissioning for our range of products.

- coordinate with clients, consultants, main/subcontractors and suppliers on all service

operational issues
- Advise and train customers on basic Operation and Maintenance techniques

- To ensure workshop safety, including proper handling of equipment and working tools.

- Meeting Environment Health and Safety requirements

- Assist Sales Manager with project technical support, sample making and site visits.

- Provide timely reports as required.

Job Description

You will be responsible to implement and supervise all aspects of daily teaching and development activities for children enrolled in the Student Care Programme.

1. organise school holiday activities and programme.
2. supervise students to ensure completion of homework and that spelling revision is done.
3. daily administration - attendance.
4. address and counsel student behaviour as needed.
5. ensure students' welfare and safety are being taken care of.
6. liaise with parents and the Centre Manager to provide feedback on students' behaviour and learning.
7. any other duties as assigned by the Centre Manager.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant in the Centre for Trusted Internet and Community. CTIC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights in developing novel computational solutions to a wide range of applications, building largescale experimental systems, developing theories and policies for effective management of information systems in organizations, and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will work closely with the Principal Investigators, Professor Lee Mong Li and Professor Wynne Hsu, to conduct research in misinformation. Research output is expected to be high, suitable for publication at top conferences and journals.

Requirements

• A Bachelor or Master Degree in Computer Science or related field with good grades
• Relevant coursework or projects in machine learning or computer vision.
• Good speaking and writing ability in English.
• Experience in research would be an advantage.

1. Job PurposeTo ensure timely updates are provided by EMD staff to patients’ relatives
   To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
   Adhere to policies and procedures of hospital services
   

Primary Responsibilities and Duties (80%)

1. Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...
   Document details of every update in ED Web
   Remind doctor or nurse to update patient’s relatives
   Look out for patients and/or patients’ relatives who require assistance
   Assist patients and/or patients’ relatives with enquiries
   Resolve any PR problems
   Registration of patients presenting at Emergency Department
   Admitting of inpatients
   Discharge of Emergency patients
   Collecting payment for A&E facility feeds and deposit for inpatients
   Financial Counselling process for inpatients
   Handling of general enquiries (over counter & phone)
   Ensure customer service standards are up kept at all times
   Sorting of E-cards in preparation for dispatch to MRO daily
   

2. Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
   Follow through enquiries till case is closed
   Track number and type of calls coming in
   
2. SOC Appointment BookingPerform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
   Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
   Follow through for all appointment requests required by EMD by next working day
   Tracking of appointments requested and booked in EMD
   

Secondary Responsibilities and Duties (20%)

• I. Driving of Ambulance – to be deployed in times of emergency
• II. Buddy and train newly joined PROs
• III. Ensure the Family Counselling Room is neat & tidy
• IV. Additional responsibilities as assigned by Operations Director/Manager/Executive
• V. Keep inventory of supplies and inform Administrative Assistant for replenishment
• VI. Make appointments for patients discharged from Emergency

1. Offer helping hand to Patients in need in the waiting area

Skilled worker in charge of monitoring the operations and maintenance of OTSAW Products

ROLES AND RESPONSIBILITIES

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by OTSAW Product
• Assist in attending to Tier 1 - Operations related issues via remote or on-site support
• Escalate higher level issue to superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
• Proven work experience of at least 1 year in a technical industry
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in using mechanical and electrical tools
• Knowledgeable in identifying basic mechanical parts and electrical components
• Familiarity in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
• Willing to travel locally in a short notice
• Comfortable to work in a shifting schedule
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Overview and purpose of the position

KidSTART@NUH is a government-led initiative which seeks to provide support services to vulnerable pregnant mothers. This program has been highly successful in helping underprivileged pregnant mothers deliver a healthy baby and to ensure that the newborn gets the best start in life. Through home visits, the program actively engages families, social/community partners and government agencies to provide systematic, integrated and holistic support. The program aims to engage families from the early pregnancy period to maximize the health of both mother and baby, to support breastfeeding and to foster mother-child bonding so as to enhance child development and potential during the first 3 years of life.

The Patient Service Associate role is to provide support in outreach efforts to engage and to recruit new families to join the KidSTART@NUH Merged Home Visitation Programme. Patient Service Associate is part of a care team that will provide identification of needs, anticipatory guidance, screenings and service coordination for clients assigned under their care. Details stated in Job Responsibilities.

Duties and Responsibilities

• Support in outreach efforts to reach out and recruit new families to join the KidSTART@NUH Merged Home Visitation Programme.
• Administrative and Systems Support. Support team with outreach and engagement efforts as required by programme.
• Support intake and enquiries of referrals.
• Employs effective communication and rapport building skills when interacting with antenatal patients, clients, families, and staff.
• Collaborates with interdepartmental and external colleagues with the aim of providing holistic care and optimise health outcomes for antenatal clients recruited under the Home Visit Programme.
• Assist in appointment scheduling and rescheduling and addresses client enquiries. (e.g. teaches the use of the Health Buddy for assessing their records and services (e.g. changing appointments).
• Provide frontline services and general administrative duties at the clinic pertaining to KidSTART programme.
• Support in other administrative and operation needs in patients support.
• Identifying needs and screening. Effectively manage patient caseloads at clinic touchpoints.
• Identify, assess, and respond on the eligibility outcomes of families efficiently and effectively.
• Maintains documentation and complete reporting requirements according to organisation standards.
• Attend to KidSTART patients at counters for registration and payment.
• Attend to KidSTART patients billing and charges if they required financial support.
• Attend to data requests pertaining to KidSTART patients’ information.
• Participate and be involved in the regular reviews of existing programmes and processes with the team.

Secondary Responsibilities and Duties

• Performs other job-related duties as assigned by assigned by supervisor.

Requirements

• Diploma with 2 – 4 years’ relevant experience, or GCE N/O/A Level, or NITEC in Healthcare/Equivalent with 6 – 10 years’ relevant experience
• Working experience in service or healthcare industry will be advantageous.
• Proficiency in MS Office and SAP preferred.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.
• Ability to maintain calendars and schedule appointments
• Ability to understand and follow specific instructions and procedures

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Are you looking to kickstart your career as a Mathematics tutor, or are you an experienced tutor seeking a fresh environment?

Join our pioneering team at Sirius Mathematics, a new startup dedicated to delivering top-quality mathematics tuition.

Sirius Mathematics is an integral part of the Brighter World Education Group, a prominent education conglomerate in Singapore with schools such as Tien Hsia Language School, Morris Allen English, Orange Tree Preschool, and Orange Academy under its belt.

Job Highlights:

- Pioneering role in a dynamic teaching team

- 5-day work week: Wednesday to Sunday (Monday and Tuesday off)

- Competitive salary starting from SGD$3,800 for full-time staff

- Opportunities for career growth

Job Description:

- Lead and conduct weekly group classes, ensuring high standards of teaching and learning

- Collaborate with the curriculum head to develop and refine teaching materials and worksheets

- Mark assignments promptly and provide detailed, constructive feedback to enhance student learning

Requirements:

- Minimum Qualification: Bachelor's degree from a reputable university. NIE-Trained or Ex-MOE teachers are also welcome to apply.

- Significant teaching experience in NIE or Minimum 2 years of teaching experience, particularly in primary and secondary school mathematics

- Deep knowledge and understanding of the PSLE and GCE O Level mathematics syllabus

- Skilled in developing and delivering educational materials and worksheets

- Dedication to education and a passion for making a positive impact on learners' lives

Working Hours:
- Monday and Tuesday: Off
- Wednesday: 12:30pm - 8:30pm

- Thursday: 12:00pm - 8:30pm

- Friday: 1:00pm - 9:00pm
- Saturday and Sunday: 8:45 am - 6:30 pm

Ready to inspire young learners and help them achieve academic excellence? Join us at Sirius Mathematics and be a part of our exciting journey!

Full-time (5 days a week, including weekends)

We are seeking an individual to join our team as a Receptionist at our training centre located in town (Somerset). The ideal candidate will play a crucial role in ensuring the smooth operation of our training facility and providing excellent support to our learners. This position involves a variety of tasks ranging from facility management to student interaction.

Responsibilities:

Facility Management:

- Ensure the training center is tidy and all rooms are prepared for the next day's classes.

- Monitor and replenish supplies as needed.

Daily In-processing of Learners:

- Welcome learners in the morning and facilitate the smooth check-in process.

- Provide necessary information and assistance to learners as they arrive.

Student Registrations:

- Assist learners with the registration process when they visit the center.

- Manage and organize student records with accuracy.

- Promote and recommend courses to potential and existing learners for new courses to enroll in

Backend Enrollment Processing:

- Process student enrollments in the backend system.

- Follow up on payment status and communicate with learners regarding outstanding balances.

Attendance Confirmation and Follow-ups:

- Call learners to confirm their upcoming attendance for classes

- Conduct regular reminder calls to ensure learners are prepared for their sessions.

- Follow up on any attendance-related issues or concerns.

Requirements:

Must be available to work on both Saturdays and Sundays.

Previous experience in a receptionist or administrative role is preferred.

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficient in basic computer applications.

Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

If you are a motivated individual with a passion for providing exceptional customer service and contributing to the success of adult learners, we encourage you to apply. Join our team and be a vital part of our commitment to delivering high-quality training experiences.

Are you ready to be at the forefront of transforming how individuals and organizations learn?

As a Sales Consultant, you'll play a crucial role in connecting clients with tailored training programs that empower their growth and success. Your strategic outreach will pave the way for exciting partnerships, while your consultative sales approach will ensure you truly understand and address each client's unique needs.

In this dynamic position, you’ll collaborate with a passionate team to create customized solutions for corporate clients, leveraging your industry insights to drive meaningful change. You’ll have the opportunity to exceed sales targets while fostering long-lasting relationships, becoming a trusted advisor in the ever-evolving landscape of learning and development.

If you’re a motivated communicator with a knack for building connections and a desire to make a difference, we want to hear from you! Join us, and together, let’s shape the future of learning.

Qualifications:

• Account Management, Customer Relationship Management, and Business Development skills
• Effective communication and interpersonal skills
• Ability to collaborate with internal teams and external partners
• Experience in the training industry or related sectors
• Understanding of digitalization, innovation and business transformation
• Strong analytical and problem-solving abilities
• Bachelor's degree in Business Administration, Marketing or related fields
• Proficiency in relevant software applications

Location: Kopi & Tarts @ Funan (Halal Certified)

Operational Hours: 8AM to 8PM on weekdays, 10AM to 830PM on weekends

Basic Salary: $1600 to $2700 (Including Incentive, Allowances and OT)

Working hours: 5 days work week / 8.5 hours per day

Shift hours: Weekdays 7.30AM to 5.30PM or 10.30AM to 8.30PM, Weekends 10AM to 9.30PM

Job description:

• Takeaway Kiosk (no dine in)
• Opening and closing of store
• Cashiering, simple baking & local coffee making
• Ensure cleanliness of the store
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements (kiosk will be applying Halal certification)

Key Benefits:

• Progressive Annual Leave
• Birthday Voucher
• Weekend Shift Allowance
• Performance and Stay-On Bonus
• Employee Referral Program
• Medical Reimbursement
• On-Job Training Provided

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays

FOR HR :

Handle full spectrum of HR duties.

• Prepares employees for assignments by establishing and conducting orientation and training programs.

• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counselling employees and supervisors

• Good in Payroll (Using: Time Access) for office and Factory including CPF & Annual income tax submission IR8A

• Coordinates recruitment & selection process, including induction activities.

• Administration of workers movements such as resignations, transfers, promotion, benefits and overseas travel claims

• Handle all work passes related application in WP Online and EP Online

• Handle employees' medical insurance, workmen injury compensation & group hospitalization

• Organize company events, staff communication and HR improvement projects

• Attendance Report, Leave Forms updates, etc

• Prepare monthly reports and HR statistics and Expatriate management

• In charge for receptionist (pick-up call, order stationeries/pantry stuffs)

• Other ad-hoc HR duties as assigned

FOR FINANCE:

- Purchase Invoice accounting, payment to supplier

- Custodian of Cash and Bank Payments and Bank Reconciliation

- Other tasks as assigned.

Requirement:

- Diploma in Accountancy/Business Administration

- Minimum 1 to 2 years accounting experience in financial accounting/HR

- A team player who is self-motivated