Total 4 job vacancies by St Engineering Innosparks Pte. Ltd.

Key Responsibility:

• Handle customer enquiries by providing accurate and timely information on products, services, and lead times.
• Register new customers in system and assist in managing existing customer credit limits.
• Prepare and issue quotations for products and services based on customer requirements, and follow up with customers to secure orders.
• Liaise with internal teams to confirm stock availability, coordinate production schedules, and align on lead times.
• Coordinate and confirm delivery schedules with customers, ensuring all logistics are arranged according to agreed timelines.
• Review and process customer orders, ensuring all necessary details are captured for accurate sales order creation.
• Collaborate closely with Operation Lead to synchronize delivery timelines, ensure stock availability, and manage customer expectations.
• Process customer requests for site activation and part replacements by liaising with Operation Lead to ensure seamless service execution and post-visit follow-up.
• Generate, file and maintain accurate records of customer interactions, orders, and transactions, including quotation, purchase orders, sales orders, delivery orders, reports and invoices.
• Process Request for Invoice and submit invoices to customers, follow up on billing issues, and track payment status to support timely collection.
• Assist in requesting credit block releases and support finance team in ensuring timely payment from customers.
• Provide backup support for sales-related tasks as needed, including customer follow-ups, order tracking, and resolution of any issues that arise.
• Assist with scheduling tasks and help maintain job planner updates for production timelines and service-related jobs.

Requirements:

• 2 to 4 years of relevant experience in customer service, order management, or sales support
• Industry experience in a technical or product-focused environment (e.g., manufacturing, engineering or logistics) is preferred. Candidates without this background will be provided with on-job training and opportunities to develop industry-specific knowledge after hiring.
• Hands-on experience with ERP systems (e.g., SAP) and CRM tools (e.g. Salesforce) for managing customer interactions, order tracking and documentation is highly desired.
• Understanding of full product order lifecycle, including quotation management, inventory checks and delivery scheduling, or a willingness to learn these processes.
• Strong organizational skill with the ability to handle multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skill for professional interaction with customers and internal teams.
• Proactive problem-solving ability to handle customer enquiries and resolve issues independently or escalate when needed.
• Detail-oriented, ensuring accuracy in order processing, documentation, and reporting.
• Team collaboration skill to work closely with other departments to meet customer and project requirements.

Job Description

• Preparation of daily items withdrawal request from various department
• Load and unload of pallets from incoming truck to warehouse racking
• Ensuring the accuracy and record incoming and outgoing of items to and from warehouse.
• Perform weekly cycle count and replenish item from 3PL
• Perform monthly stocktaking

Requirements

• 1 years of warehousing or related experience
• Basic knowledge in Words and Excel
• Forklift license or stacker operating experience preferred

Job Description

• Responsible for installation, test and commissioning of equipment.
• Attend to service calls to troubleshoot and repair equipment
• To perform preventive maintenance of equipment
• Operates equipment to support production if needed

Job Requirement

• One to two years of experience as a technician, technician apprentice, or relevant work experience
• Open to recent graduate with a diploma in relevant field (Mechanical & Electrical)
• Proficient in computer skills - Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent communicator, able to understand instructions and communicate effectively
• Knowledge of engineering principles
• Good team player, disciplined, self-motivated and able to work independently
• Hardworking with good working attitude
• Flexible and able to multitask, prioritize, and manage time efficiently
• Creative problem solver who thrives when presented with a challenge

Responsibilities

• Research and develop air conditioning system/product for industrial and commercial use
• Design and optimization of mechanical components for HVAC systems
• Analysis of mechanical systems, including structural, fatigue, thermal and vibration
• Develop manufacturing drawings in accordance with applicable standards
• Construct and build developed systems
• Collaborate and interact with external vendors for component selection, manufacturing and system assembly
• Read, interpret and review technical drawings, schematics, and computer-generated reports
• Generate operating procedures and provide technical information
• Collaborate and analyze customer design proposals, specifications and requirement, and to evaluate and propose solutions

Requirements

• Bachelor's Degree in mechanical Engineering or equivalent engineering degrees
• Diploma with good experience in mechanical design and system assembly will also be considered
• Good mechanical aptitude and knowledge
• Proficient in SolidWorks and modeling
• Excellent problem solving and project management skills
• Background in HVAC engineering especially chiller operation and optimisation is a plus
• Experience in R&D and product development especially in air conditioning system is a plus
• Knowledge in new product introduction from R&D to commercial stage
• Technically sound coupled with experience in sourcing, negotiation and cost control
• Possess initiatives, logical thinking and good analytical abilities, and able to resolve issues from multiple perspectives.
• Passion for the job and a challenging spirit preferred.
• Strong communications and interpersonals