Commercial Card Product Manager

• 12 months contract
• Office location: Downtown

The Client

• MNC Bank

The Opportunity

• Strategy Development: Develop and execute strategic initiatives to drive growth and profitability of the commercial card product portfolio in Singapore.
• Product Development: Lead the end-to-end product development lifecycle, from ideation to launch, including defining product features, specifications, and pricing strategies.
• Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and competitive landscape, and translate insights into actionable product enhancements.
• Stakeholder Management: Collaborate closely with internal stakeholders, including sales, marketing, risk, compliance, and technology teams, to ensure alignment and successful product execution.
• Compliance and Risk Management: Ensure compliance with regulatory requirements and internal policies, and proactively manage risks associated with the commercial card product portfolio.
• Performance Tracking: Define key performance indicators (KPIs) and monitor product performance against targets, providing regular reporting and insights to senior management.
• Client Engagement: Engage with key commercial clients to understand their needs, gather feedback, and identify opportunities for product innovation and enhancement.
• Training and Support: Provide training and support to internal teams, including sales and relationship managers, to drive product adoption and maximize customer satisfaction.
• Continuous Improvement: Drive continuous improvement initiatives to enhance the customer experience, streamline processes, and optimize product profitability.

Your Background

• At least 1 to 2 years Project management experience.
• Advanced MC Office (Excel pivot and Macro/VBA);
• Understanding of Business P&L, revenue and expense dynamics;
• Great organization skills
• Good communication skills

Advantegous to have:

• Cards / Payment industry experience or background;
• Business travel industry experience/background
• Knowledge or experience with pricing activities in transaction banking area

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at chevelle.tan@peoplebank.asia

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers? needs.

The Financial Services division, led by the Group CFO, partners with all areas of the Commonwealth Bank to provide financial control and specialist advice on financial management and strategy. This advice covers finance, audit, treasury, investor relations, security and property. 

See yourself in our team

Group Treasury forms part of the wider Financial Services division.  Group Treasury is responsible for the Group?s funding and liquidity management, capital forecasting and execution, and asset and liability management. Group Treasury works closely with the business units across a number of areas providing strategic assistance and advice to support the decision-making processes of the Asset & Liability Committee (ALCO), Executive Committee and the Board.

Group Treasury Finance provides management accounting and product control support for Group Treasury Front Office operations, ... Click here to view more detail / apply for Product Control Treasury Finance

Job Summary:

Commercial Cards is a strategic product offering under Payment product group, which has achieved phenomenal revenue growth in the recent years. As a Commercial Card Product Manager you will play a pivotal role in driving the strategy, development, and management of the commercial card product suite. You will be responsible for understanding market needs, defining product requirements, and collaborating with cross-functional teams to deliver innovative solutions that meet the needs of our commercial clients.

Key Responsibilities:

• Strategy Development: Develop and execute strategic initiatives to drive growth and profitability of the commercial card product portfolio in Singapore.

• Product Development: Lead the end-to-end product development lifecycle, from ideation to launch, including defining product features, specifications, and pricing strategies.

• Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and competitive landscape, and translate insights into actionable product enhancements.

• Stakeholder Management: Collaborate closely with internal stakeholders, including sales, marketing, risk, compliance, and technology teams, to ensure alignment and successful product execution.

• Compliance and Risk Management: Ensure compliance with regulatory requirements and internal policies, and proactively manage risks associated with the commercial card product portfolio.

• Performance Tracking: Define key performance indicators (KPIs) and monitor product performance against targets, providing regular reporting and insights to senior management.

• Client Engagement: Engage with key commercial clients to understand their needs, gather feedback, and identify opportunities for product innovation and enhancement.

• Training and Support: Provide training and support to internal teams, including sales and relationship managers, to drive product adoption and maximize customer satisfaction.

• Continuous Improvement: Drive continuous improvement initiatives to enhance the customer experience, streamline processes, and optimize product profitability.

Key Requirements:

• Project management experience – min 2-4 years

• Advanced MC Office (Excel pivot and Macro/VBA);

• Understanding of Business P&L, revenue and expense dynamics;

• Singapore-based

• Great organization skills

• Good communication skills

• Professional business English

Plus:

• Cards / Payment industry experience or background;

• Business travel industry experience/background

• Knowledge or experience with pricing activities in transaction banking area

• Incremental Asian languages

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Business Function

Group Finance aims to deliver world-class standards in reporting, financial planning and finance processes. We provide insights and analyses that help the bank make sound business decisions – whether in the areas of product development or customer profitability. We also provide capital management, business planning, forecasting, and tax and accounting advisory services.​
​
The bank is also a certified Accredited Training Organisation (ATO) for the Singapore Qualification Programme by the Singapore Accountancy Commission and an Association of Chartered Certified Accountants (ACCA) Approved Employer.​

The Business Finance & Strategy Support function works within the Group Finance support unit and is responsible for providing all MIS business performance, financial, accounting and capital support relating to Global Financial Markets (GFM) businesses across the region within the Bank.

This includes supporting GFM business strategies in areas of regulatory, accounting, valuation, business performance reviews, as well as monitoring market development in these landscapes and assessing the impact of changes on GFM.

Responsibilities

The successful candidate will assist the team in the following areas:

• Undertake various projects to address business needs such as providing business analytics relating to business performance, financial, accounting and capital advisory services.
• Evaluate and formulate plans, review and present findings relating to optimisation of returns and other business performance metrics.
• Proactively plan, drive, and engage with relevant stakeholders to offer comprehensive end-to-end analysis and insights, bridging between business stakeholders, senior management, locations, and various Finance units where required.
• Assist in framing business needs, analysing & translating data sets, identifying opportunities, and providing recommendations as necessary.
• Provide end-to-end business support, including facilitating controls, enhancing overall business performance, and driving business strategies.

Requirements

• Min 8 - 10 years relevant work experience in a similar function such as project management, business management & support, and/or consulting & advisory roles. Some prior experience in related capital management or accounting advisory functions is a plus.
• Experience in creative thinking, problem solving, strategy formulation as well as familiarity with data analytics and visualisation tools.
• Experience in managing business and senior stakeholders with excellent interpersonal and communication skills.
• Understanding of treasury markets and derivative products, business performance drivers, accounting and regulatory capital rules will be advantageous.
• Nimble, able to work under pressure and interested in developing a career in a fast-paced and dynamic environment.
• Strong team player with managerial skills is a plus.
• Bachelor’s degree in banking, economics, finance, accounting, computer science, financial engineering or a related discipline is required.
• Masters degree in a similar discipline is preferred.

Apply Now​

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.  
• Document customer information as required to support resolution in a timely manner.  

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently.
• You are an excellent communicator and strong problem-solver.
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.  
• Document customer information as required to support resolution in a timely manner.  

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently.
• You are an excellent communicator and strong problem-solver.
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all strives for results.

About the role:
As a Product Support Representative, you will work with FIS clients to deliver in-depth treasury process and product support. You will take incoming inquiries to resolve customer concerns raised during day-to-day operations.

What you will be doing:

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.
• Document customer information as required to support resolution in a timely manner. 

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently
• You are an excellent communicator and strong problem-solver
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all strives for results.

About the role:
As a Product Support Representative, you will work with FIS clients to deliver in-depth treasury process and product support. You will take incoming inquiries to resolve customer concerns raised during day-to-day operations.

What you will be doing:

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.
• Document customer information as required to support resolution in a timely manner. 

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently
• You are an excellent communicator and strong problem-solver
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.  
• Document customer information as required to support resolution in a timely manner.  

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently.
• You are an excellent communicator and strong problem-solver.
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.  
• Document customer information as required to support resolution in a timely manner.  

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently.
• You are an excellent communicator and strong problem-solver.
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Responsibilities:

- Identify potential ecosystem partners that could value add to product suite, develop partnership strategies and narratives to complement product value proposition

- Liaise with internal and external stakeholders to implement partnership collaboration models

- Analyse portfolio data trends and identify opportunities for customer acquisition, retention and conversion

- Collaborate with internal stakeholders to design and implement portfolio growth strategies

Job Requirements:

- Minimum Diploma / Degree

- Minimum 4-5 years of relevant working experience in product management / portfolio analyst

- Prior working experience in Web2 / Insurance companies would be advantageous

To apply, please email your resume in MS Word format to bfcg11@recruitexpress.com.sg indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Key Responsibilities

· Responsible for performing card personalization at machines

· Meeting Service Levels of customers (ensuring timeliness and accuracy at work).

· Planning and coordinating with the entire Production

· Performing stock taking of collaterals

· Other ad-hoc duties

Requirements

· Min. Education Level: ITE

· Field of Study: Not applicable

· Skills: Production

· Language: English

• Prior working experience in Production line would have a priority

o Mon-Sat 8:30am – 5:30pm

o Can choose 1 weekday to work from 8:30am – 12:30pm

o Occasional OT as and when required

· Physically fit.

· Candidate must be comfortable working with machines

· Should have basic computer literacy

- MUST Be comfortable to put camera phone in locker (As is high security environment)

Business Function

DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.

Responsibilities

1. Deep Market Understanding

• Develop a comprehensive understanding of current market trends, anticipating future client needs.
• Demonstrate a strong understanding of various trading products including but not limited to equities, fixed income, derivatives and crypto.
• Ensure the platform empowers clients to capitalize on new opportunities.

2. Collaborative Leadership

• Foster strong partnerships with Product Managers, Technology, Operations and various wealth business segments and countries.
• Foster a collaborative and innovative team environment to encourage creativity and efficiency.

3. Project Management

• Define project scope, goals and deliverables in collaboration with stakeholders.
• Collaborate with stakeholders to gather requirements, ensuring alignment with business goals.
• Manage the product backlog, ensuring timely delivery of features and improvements.
• Monitor project progress, identify risks and implement mitigation strategies to ensure timely and successful delivery.

4. Stake-Holder Management

• Build and maintain strong relationships with internal and external stakeholders.
• Communicate product updates, milestones and changes effectively to ensure alignment and satisfaction.

5. Driven and Results-Oriented

• Demonstrate a proactive and results-driven approach to achieving product objectives.
• Drive continuous improvement initiatives to enhance platform performance and user experience.

6. Data-Driven Optimization

• Analyse platform usage data, client feedback, and market trends to continuously refine the platform for optimal client performance.

7. Client-Centric Vision

• Be an advocate for the client within the organization.

Requirements

• Bachelor’s degree in Business, Finance, Computer Science, or related field.
• Minimum of 5 years of experience in product management, with exposure to Trade Lifecycle, preferably in the financial services industry.
• Strong business acumen with a deep understanding of trading products and financial markets.
• Proven track record in project and stakeholder management.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP) certification is a plus.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Tertiary qualifications essential in Finance, accounting, commerce/business
CPA/CA qualification

PACT Perks:

Bonus leave program
Kudos Recognition Program ? earn reward points for living our Values
Novated vehicle leasing and motor vehicle purchasing discounts
Health insurance discounts
18 weeks paid parental leave for primary carers and 2 weeks for secondary carers
MyLearning - programs to boost your individual development, including leadership courses, online learning modules and access to Blinkist audio books
Career opportunities across our global organisation
Great people to work with
A growth mindset
Values driven organisation
Purpose led, sustainable organisation leading the circular economy

.
Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It?s a future-driven group commitment, designed to create lasting value.
We?re the largest plastics recycler in Australia and New Zealand and one of the region?s biggest user of recycled materials. We have 6,000 team members, operate 110 manufacturing facilities ... Click here to view more detail / apply for Senior Manufacturing Finance Analyst

Key Skills:

1. Swift Product Skills : Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools:Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

4. Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Key Responsibilities

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
• Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 5-7 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.