At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Hairdresser
Yarl's Wood IRC, Bedfordshire MK44 2FQ
Full time, 40 hours per week - Permanent
£24,400 pa + Company Benefits
Here at Serco we’re looking for a Hairdresser to join our close knit and supportive team at Yarl’s Wood Immigration and Removal Centre. Reporting to the Regimes/Activities Manager, the hairdresser/barber is responsible for providing a hairdressing service. You will work closely with the regimes team to ensure that an appropriate service is provided.
What you need to do the role
Our people come to us from a variety of backgrounds but what they do have in common is an ability to relate to people, natural communication skills, patience, and a commitment to making a difference to the lives of others. All things you’ll be able to display yourself.
As a hairdresser, you will be providing a hairdressing/barbering service at the times and places stated in the agreed daily schedule. You will be responsible for maintaining an effective appointment system, offering a range of services to meet the needs of the residents whilst ensuring that the appropriate staff are advised of your presence at your designated place of work.
You will be treating all residents with dignity and respect regardless of age, ethnic group, religion, sex, sexual orientation or language as well as maintaining appropriate records of tools and equipment in line with Managers Rules by establishing and maintaining positive and professional relationships with residents.
You will be reporting concerns of any nature to your manager. Specifically, any information that could impact on the safety and security of the centre as well as contributing to the achievement of good communication within Yarl’s Wood IRC in line with the local Communications Strategy. This will also include adhering to all SMS policies and report any failures to comply with these policies, ensuring compliance with the contract at all times and reporting any potential or actual failings to comply to the terms within the Hair Salon.
You will therefore be contributing to good practice across the whole business, striving for continuous improvement at all times.
Why Serco
Meaningful and vital work: Yarl’s Wood is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives. Detention Custody Officers are at the centre of this.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.
What else do I need to know?
Desirable – Minimum – NVQ – Level 3 in hairdressing – and Level 2 Cutting men’s hair qualification. You will have experience of working in a fast-paced environment and working in beauty therapies will be an advantage as well as cutting male hair in addition to having knowledge of both Caucasian and Afro Caribbean and Asian hair and up to date styles.
This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.
What we offer
- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Cycle to Work Scheme Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
