Total 1,758 Customer Service job vacancies in East Singapore

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Would you like a fantastic new career in health and social care?

Why not start your day hoping to make a difference and end your day knowing you did.

Here at The Richmond Fellowship Scotland we make a real difference in supporting people with their everyday lives. We have an exciting opportunity as a Support Practitioner throughout our Crookfur & Newton Mearns services.

Requirements:

Due to the nature of the role, you are required to hold a UK/European driving licence and have access to your own vehicle.

About the role:

We offer a range of different support services such as practical support with the person’s daily life, medication support, personal care, meal preparation and supporting people to access health services, educational opportunities, leisure and social activities.

Each person we support is unique so each support role will be different to the next, giving you the chance to really make a difference in that individuals life.

Previous experience as a Support Practitioner is great but a full training program is offered to everyone who joins The Richmond Fellowship Scotland, so even if this is a new career path for you, we would love to meet you.

What matters most to us is that you have the right values and the right attitude.

Key Benefits:

-TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)

-Continuous in-house training opportunities and chances to further your career in social care. -Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.

-Free Membership of Glasgow Credit Union.

-HSF Health Care plan.

-Counselling & Life Works service.

We have also been awarded gold accreditation from Investors in People so not only will you get a great sense of achievement as a Support Practitioner but in return you can expect fantastic career progression opportunities, award winning training and a positive enjoyable working environment.

We are proud to share we are an accredited Living Wage Employer, meaning that every staff member working for the Richmond Fellowship will earn a real Living wage rather than the minimum wage.

Above all you will be involved in making a positive difference to someone’s life.

Please apply below and let The Richmond Fellowship Scotland work with you to progress your career and help provide the best possible support and care across our services.

Closing date: 31st May 2024 (We reserve the right to close this vacancy at any time).

Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 6 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.


We celebrate difference and encourage everyone to join us!

2nd Line Service Desk Engineer
Surrey
£40,000 per annum
Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation.
This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work collaboratively with the team to provide first response and analysis on incidents and provide efficient resolution.
The client are a trusted and reliable financial services provider, who have demonstrated steady growth and healthy profits year after year. This is an opportunity to join a business that promotes career growth and personal development, alongside an emphasis on quality.
The client are Surrey based, and the role will be fully on site with a competitive salary.
Key Responsibilities:
*Handle incoming requests and changes to the Service Desk via telephone, email, and ticketing system, ensuring courteous, timely, and effective resolution of end-user issues within SLAs.
*Demonstrate flexibility to cover core hours of support (8 am - 6 pm, Monday to Friday).
*Document all pertinent end-user request information, including name, department, contact information, and nature of the problem or issue, as well as providing regular updates.
*Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary.
*Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one.
*Administer and maintain the corporate estate, including workstations, servers, BYOD, MDM, O365, SaaS & on-prem applications, Azure, etc.
*Identify and become proficient with appropriate software and hardware used and supported by the organisation.
*Perform hands-on fixes, including installing and upgrading software, hardware installation, implementing file backups/restores, and configuring systems and applications.
Key Skills & Experience:
*Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment.
*Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade.
*Working understanding of Active Directory, Exchange, Microsoft 365, GPO, basic networking, Virtualization (preferably VMware).
* A confident communicator, who can easily build rapport within the team.
*Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops.
*Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level.
If this sounds like you, then apply below! I'd love to hear from you.

***37 Hours a week***
Local Authority Experience preferred

Supporting the team in the delivery of the UK Shared Prosperity Fund (UKSPF) and Rural England Prosperity Fund (RPF).

•Assist in planning and executing tasks for UKSPF-funded projects.

•Develop, monitor, and evaluate the progress of specific projects under the UKSPF initiative.

•Manage project documentation, ensuring compliance with legal constraints and regulations.

•Aid in monitoring project budgets.

•Communicate project progress, outcomes, and insights.

•Handle incoming and outgoing calls & emails, providing accurate information and taking messages.

•Support tender development and service procurement for UKSPF programme delivery.

•Organise and share information among internal departments, partners, and stakeholders.

•Research, compile, and distribute reports and presentations related to projects.

•Maintain online information platforms, including websites and social media, for the programme.

•Adhere to Data Protection and GDPR regulations, ensuring confidentiality and security of information.

•Undertake any additional tasks necessary to support the broader team, as directed.

Regional Complex Care Coordinator - CYMHS (528731)


Department of Health
Community, Mental Health & Wellbeing
Community, Mental Health & Wellbeing


Applications must be submitted by Tuesday 28 May, 2024 11:55 PM

Position details



Applications close:
Tuesday 28 May, 2024 11:55 PM AEST



Award/Classification:

Allied Health Professionals Public Sector Unions Wages Agreement, Allied Health Professional, Level 4



Employment type:
Full Time



Region:
North



Location:

46 Cameron Street, Launceston



Job description:

We are seeking a senior allied health professional with experience in complex case management to join our team in Launceston.





The Department of Health is seeking interest from suitably qualified applicants for a Regional Complex Care Coordinator - CYMHS (528731)

... Click here to view more detail / apply for Regional Complex Care Coordinator ? CYMHS (528731)

Clinical Nurse Consultant - Regional Complex Care Coordinator


Department of Health




Applications must be submitted by Tuesday 28 May, 2024 11:55 PM

Position details



Applications close:
Tuesday 28 May, 2024 11:55 PM AEST



Award/Classification:

Nurses and Midwives (Tasmanian State Service) Award, Registered Nurse, Grade 6



Employment type:
Full Time



Region:
North



Location:

46 Cameron Street, Launceston



Job description:

We are seeking a Clinical Nurse Consultant with experience in complex case management to join our team in Launceston.





The Department of Health is seeking interest from suitably qualified applicants for a Clinical Nurse Consultant - Regional Complex Care Coordinator - CYMHS (528731d) vacancy. Please note this position is also

... Click here to view more detail / apply for Clinical Nurse Consultant ? Regional Complex Care Coordinator

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As a Field Service Engineer at Honeywell Singapore, you will play a crucial role in the on-site installation, servicing, and repair of complex equipment and systems. This position requires a blend of technical expertise, customer-facing skills, and a commitment to continuous improvement in field service processes and product development.

Key Responsibilities:

Support On-Site Installation and Repair:

1. Lead the development and refinement of processes for the installation, servicing, and repair of complex equipment on customer sites.
2. Ensure high-quality technical standards are maintained during all on-site activities.

Technical Presentations and Training:

1. Deliver technical presentations to customers, industry peers, and competitors.
2. Contribute to the creation and revision of work instructions and customer-facing training guides.
3. Educate customers and field technicians to ensure a comprehensive understanding of our products and services.

Documentation and Communication:

1. Write and maintain clear, concise documentation used by field technicians.
2. Utilize excellent written and oral communication skills to effectively convey information.

Continuous Improvement Initiatives:

1. Drive initiatives aimed at improving processes related to field services and product development.
2. Actively seek feedback and implement strategies for service enhancement.

Cross-Functional Support and Escalation Management:

1. Work with cross-functional groups to resolve administrative issues related to equipment delivery and installation.
2. Serve as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders to ensure swift resolution of complex issues.

Customer Service and Delivery:

1. Validate customer requests and ensure the Right and Fast Delivery of services. Uphold a commitment to excellent customer service throughout all service activities

MUST HAVE:

• Major in Chemical Engineer, Electrical Engineering, or Instrumentation Engineering.
• Internship and/or relevant experiences in Oil & Gas, Petrochemical, Process Plants.
• Ability to work with clients in Jurong island area.
• Ability to standby and support upon request.
• Excellent written and oral communication skills.
• Ability to provide quality documentation and effective training materials.
• Ability to deliver high-quality presentations.

WE VALUE:

• A proactive approach to problem-solving and process improvement.
• Team players who can collaborate effectively with diverse groups.
• Individuals who are passionate about delivering exceptional customer experiences.

​

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Corporate Services & Regulation) , Senior Care Division

Job Description:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)
• At least 2 years’ experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and Powerpoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Apply Now
















Service Coordinator


Dandenong, VIC


With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.  Today, we lead the way with great products, unrivalled product support and, of course, the best asset in business, our people.   We are on the search for a customer focused and highly motivated individual to take on the busy role of Service Coordinator  within our  Dandenong  branch .   ABOUT THE ROLE    Reporting to the Branch Manager, this challenging front line position would suit someone looking to further their career as a leader within our






... Click here to view more detail / apply for Service Coordinator

Your assignment

• Know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers

• Ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth

• Know the key barriers and facilitate an easy buying process for my customers.

• Provide feedback to secure commercial opportunities in a multi-channel environment and work actively to help sell in all channels

• Ensure that area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place.

• Take responsibility to achieve the goals set for my area of responsibility

• Contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset

• Conduct/Support product knowledge trainings for co-workers related to a product range.

• Ensure Balance operational excellence in daily operations to enhance the easy buying experience in line with commercial review requirements

• Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Your assignment

• To know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers;
• To ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth;
• To know the importance and actively work with replenishment proposal- securing the right parameters to ensure product availability ;
• To ensure that my area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place;
• To contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset;
• To support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.