Job Description : 

We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you on this exciting journey!

You will be responsible : 

• For all customers enquiries, sales, post-sale customer service and on-going customer relationship management.
• To deliver excellent level of customer service to maximize sales, customer satisfaction and retention
•  To develop relationships with customers to maximize sales potential and ensure total customers satisfaction

Your day to day activities

•  Ensure daily and monthly KPIs are met and exceeded
• Be the key contact point to all customers. Deliver fantastic service and sell to new and existing customers using Telephone as the main medium of contact, apart from email and live chats
•  Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries and requests
•  Perform outbound follow up calls to customer to deepen relationship, cross-sell, upsells our products and services

Job Requirements

• General Insurance certification would be an advantage. If you do not possess the certification, you must be prepared to take the required insurance tests to be a certified insurance professional.
• Customer service and sales experience would be ideal.

Perks & Benefits

• Commission and bonus
• Central location
• Casual dress cod
• Regular team activities
• Medical insurance
• Work visa sponsorship
• Open culture
• Personal development opportunities

Job Description : 

We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you on this exciting journey!

You will be responsible : 

• For all customers enquiries, sales, post-sale customer service and on-going customer relationship management.
• To deliver excellent level of customer service to maximize sales, customer satisfaction and retention
•  To develop relationships with customers to maximize sales potential and ensure total customers satisfaction

Your day to day activities

•  Ensure daily and monthly KPIs are met and exceeded
• Be the key contact point to all customers. Deliver fantastic service and sell to new and existing customers using Telephone as the main medium of contact, apart from email and live chats
•  Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries and requests
•  Perform outbound follow up calls to customer to deepen relationship, cross-sell, upsells our products and services

Job Requirements

• General Insurance certification would be an advantage. If you do not possess the certification, you must be prepared to take the required insurance tests to be a certified insurance professional.
• Customer service and sales experience would be ideal.

Perks & Benefits

• Commission and bonus
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Work visa sponsorship
• Open culture
• Personal development opportunities

Role: Support Worker - Employment and Skills

Salary: £30,859 per annum

Hours: 37.5 per week

Contract Fixed term until 31/03/2025

Location: Camberwell - London

Closing date: 26/05/2024

Interview date: 06/06/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.

We are looking for a Support Worker to join the Employment and Skills team.

You will:

- Provide person-centred and high-quality support to people in Southwark with mental health conditions; supporting them to find and sustain employment.
- Build relationships and promote the service within clinical teams to generate referrals. collaborate with Thames Reach staff and other key stakeholders to support service users' employment goals.
- Manage an active caseload where you will work with people to develop vocational profiles and action plans to help people achieve their employment goals.
- Network and develop opportunities to support people to get closer to their employment goals.
- Work collaboratively with the team and partners to deliver a high-quality service that exceeds the job sustainment outcomes.
- Support people to understand their skills, goals, and aspirations in relation to work.

To succeed as the Employment Support Worker, you will have:

- Knowledge and experience of providing support to people to find employment.
- Be able to initiate and develop relationships with employers and other agencies for the people to access opportunities and overcome barriers to get them closer to employment.
- Empower and motivate people to build the skills and confidence they need to find and keep work.
- Good IT skills and administration - Be effective in recording and reporting data.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Stella Ezeh, Lead Manager at stella.ezeh@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Role: Support Worker – Resettlement Support Team

Salary: £30,859 per annum

Hours: 37.5 per week

Contract: Fixed term until 12/2024

Location: London – Lewisham, Southwark and Tower Hamlets

Closing date: 26/05/2024

Interview date: 04/06/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.

We are looking for a Support Worker to join the Resettlement Support Team .

Thames Reach welcomes applications from people with transferable skills.

You will:

Work alongside the Lead Worker and Senior Practitioner supporting vulnerable adults to move on from hostels to appropriate accommodation.
Work with multiple partner agencies including accommodation providers, local outreach teams, and various specialised support teams
Use a flexible approach to supporting a caseload with a wide range of support needs and barriers to accessing services
Regularly update notes and outcomes on our database system.
Represent Thames Reach and clients during communication with external partners and local authorities.
To succeed as the Support Worker you will have:

A strong commitment to providing a high standard of service
A willingness to support adults with a varying range of needs
Excellent organisation and time management skills to remain strongly outcome focused
Good communication skills, both verbal and written
Experience in forming strong working relationships with partner agencies
Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Bethan Adams, Area Manager at bethan.adams@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

NORTH HIGHLAND CARE AT HOME SERVICE

SENIOR HEALTH AND SOCIAL CARE SUPPORT WORKER - EAST CAITHNESS

BAND 3 - Salary £25,468 - £27,486 (pro rata)

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age or poverty.

Are you interested in being part of the East Caithness Health and Social Care Integrated Team based in Wick? If so this is the post for you.

An exciting opportunity has arisen within the East Caithness Health and Social Care Team. We are looking for a motivated & enthusiastic individual who will be part of a multidisciplinary team, working with patients in their own homes to provide holistic care. Your primary responsibility will be to provide support and assistance to service users to maximise and maintain their independence. The post holder needs to be flexible and able to use their own initiative. The post-holder will provide high standards of patient care in support of the team to ensure delivery of a high quality service to the local community.

Experience not required, as full training and induction will be given. Opportunities to complete your SVQ in Health & Social Care, and the possibility of further career progression.

A driving licence is essential for this post and applicants should have access to their own vehicle for work purposes.

This is a permanent 20.8 hour post and the hours will be 9.00am – 3.00pm worked on a rota basis of four days on four days off or as per service requirements. Enhancements paid for unsociable hours and weekend work.

Additional hours may also available through the integrated staff bank

Informal enquiries to: Hannah McIntosh, Care at Home Officer Tel: 01955 602413, Email: hannah.mcintosh@nhs.scot

Apply online via: https://apply.jobs.scot.nhs.uk/Job/JobDetail?JobId=186684

Recruitment team can be contacted by e-mail northarea.recruitment@nhs.scot or telephoning 01955 880404.

CLOSING DATE FOR COMPLETED APPLICATIONS: Sunday 2nd June 2024.

Short-listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

PLEASE NOTE - You should apply for this post by completing the application process on Job Train. We suggest you use Internet Browser "Google Chrome" or "Microsoft Edge"

DO NOT upload a CV as this will not be used for short listing purposes.

Once you have submitted your application form you will be unable to make any amendments.

Proud member of the Disability Confident employer scheme

Permanent Senior Achievement Support Officer (Level 4 Teaching Assistant) Starting date – as soon as possible Term-time only plus 5 training days/evenings Grade 7, Point 20-24, 30 hours per week Annual Full time Salary £30,296 - £33,024 Actual Annual Gross £21,102 - £23,002 (before deductions) This is an exciting opportunity for dedicated professional to join our enthusiastic Achievement Support team at St Thomas More VC Academy. We are looking for someone who is passionate about supporting pupils in their learning and emotional development. The successful candidate will be able to inspire, motivate and engage children in the learning process. They will have high expectations of behaviour and model good behaviour. They must be committed to work as part of a team and be willing to participate fully in ensuring inclusion of all children. We are looking to appoint someone who: • Is confident to cover lessons across the school • Is well organised, articulate, flexible and creative • Is kind, caring, energetic and enthusiastic • Has strong communication and interpersonal skills and enjoys working within a supportive team • Is able to positively promote inclusion and have high expectation for all children • Is confident working with pupils with challenging behavior • Is a team player • Can inspire children to “be the best that they can be”. What we offer: • A school committed to developing each child as an individual to their full potential • Happy children who are eager to learn • A commitment to quality professional development for all • The opportunity to join a forward-thinking, supportive and caring team Benefits for you include: • cycle to work scheme • use of Trust fitness gym (based at St Mary’s College) • discounted local authority leisure and sports facilities • employee assistance and counselling service, wellbeing support and advice • option to join payable Health Care scheme • Free onsite parking Before making your application please note: In line with the "Keeping Children Safe in Education 2022" as part of the safer recruiting requirements, an online and social media search will be conducted as part of our safer recruitment processes. This will be conducted by Human Resources and will only be undertaken if the (your) application is to be shortlisted. The aim of the search is to specifically check the candidate’s (your) suitability for the job, and that there is nothing evident that would undermine that. By proceeding with your application, the applicant (you) is agreeing for the search to be undertaken. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We have a robust child protection policy and all staff will receive training relevant to their role at induction and throughout employment at the school. We expect all staff and volunteers to share this commitment. Candidates who are successfully shortlisted will be contacted shortly after the closing date.
Closing Date: 9:00am on Monday 10th June 2024 Shortlisting: Monday 10th June 2024 Interview date: Monday 17th June 2024 Applicants must support the Catholic ethos of our school.

Registered Nurse (Nights)

Bupa Copper Beech Care Home, Eastbourne Road, Uckfield, East Sussex, TN22 5ST

£20.58 - £22.68 per hour depending on experience and qualifications (Paid breaks)

Full time Nights (20:00am-08:00am)

Welcome Bonus: £1,000*



We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you play a pivotal role. As a Registered Nurse, with a valid NMC pin, you'll be responsible for driving and running the unit alongside clinical duties in the home. This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You're accountable for making sure policies and standards meet our high clinical standard and offering clinical guidance to the whole care team, being crucial in helping with all CQC tasks. Highly trusted, you'll forge a real connection with our residents and their family, giving them the kindness and support and care they deserve.

We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents.

And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need to do your job as a Nurse, learning from some of the best people in the industry from the UK and Globally. It's an exciting time to be with us.

You'll help us make health happen by:

• Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
• Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
• Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
• Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 28 days holiday
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• NMC annual pin payment (£120) reimbursed
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
• Available to permanent employees

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

*Should you be successfully hired in to this role, we are pleased to be able to offer you a one-off Starter Bonus of £1000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe

Follow up on inbound shipments and ensure timely delivery to consignee.

• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly.
• Complete customs competency test and able to file for customs entry whenever necessary/required.
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations.
• Ensure Key Performance Indicators on customs entries are met within customers' requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations.
• Achieve 100 % customer satisfaction at all times through understanding customers' needs and handling requirements as well as ensuring 100% compliance.
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely.
• Develop good rapport with the customers.
• Ensure all data are entered into system timely and accurately.
• Ensure that freight and handling charges are billed to customers timely and accurately.
• Prepare and submit reports timely whenever required.
• Take up additional tasks as required to meet department's needs.

Other skills

1. Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
2. Good interpersonal and problem-solving skills
3. Good communications skills with good command in written and spoken English.

Who we are:

The Grace Eyre Foundation is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with Learning Disabilities and autistic people since 1898. Our mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support, and activities in their local communities. The people we support tell us that they want “good support from kind and friendly people” – so that is what we are looking for!

Introduction to the role:

Your role will be to support people with mental health diagnoses, learning disabilities, autistic people, and other complex needs with day-to-day tasks in their own flats within a supported living service.

The support we offer is person centred and differs from person to person. You will need to have good adaptive communication skills.

We are looking for people who are patient, resilient, compassionate, understanding, and able to use their own initiative and work independently. We are a small support team, and the role includes sleep in shifts and lone working.

It is a rewarding and varied role and one that really makes a difference to the lives of the people we support. It helps them to live a fulfilled life and achieve their goals and dreams with a little help from people who care.

Some care experience in supporting people either professionally or personally is preferred for this role.

Brief outline of the role:

We are a unique supported living service working within a small block of flats, supporting people with varying needs in their own homes. Our support can range from, but is not limited to medication support, support with finances, community support, support with daily living skills and emotional support.

The people we support have asked for staff who are friendly, fun, nice to talk, listen to us and are helpful.

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include:

Enhanced holiday entitlement
One paid celebration day a year
Cost of living support package such as rental deposit scheme
Cycle to work scheme.
Generous refer-a-friend scheme.
One paid volunteering day a year
Enhanced sick pay.
Enhanced employer pension contribution
Enhanced death in service
Training and development opportunities
Flexible working opportunities.

We are also:

A living wage employer
Accredited as a Disability Confident Leader
Accredited as an Investors in People employer.

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

Please apply by filling in an application form or alternatively by sending a CV and cover letter to recruitment@grace-eyre.org. You can also apply by completing an accessible application form, downloading this, and emailing this to recruitment@grace-eyre.org. Please state clearly which job you are applying for and the location when emailing recruitment.

Scheme Manager
Older People's Independent Living
South East London
3 Months
9:00-17:00

One of the UKs largest housing associations is recruiting for a Senior Scheme Manager to work across two of their retirement living services in South London, providing an excellent housing management service to residents, but also line-managing six staff.

The Services
This Senior Scheme Manager vacancy is based across two Independent Living services for residents aged 55+ throughout South London; one 170 flat service in SE3 and a 165 flat service in SE18.

The Role
The focus of this Senior Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Line management of six concierge staff
• Weekly rotas
• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.

The Candidate
To be considered for this Senior Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Experience of staff management
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.

The Package
This is a temporary, Senior Scheme Manager role, 36 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent..

Referral Bonus
If this Senior Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Senior Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Senior Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region

Job Advertisement

Position: Senior HR Manager
Grade: PO8
Directorate: Finance & Legal Services
Section: Human Resources & Organizational Development
Location: Royal Borough of Greenwich

About Us:
The Royal Borough of Greenwich is a vibrant and diverse community in the heart of London, committed to improving residents' lives and opportunities. Our Finance & Legal Services Directorate plays a crucial role in supporting our borough's goals, ensuring effective financial management and legal compliance. Within this, our Human Resources & Organizational Development (HR & OD) Section is pivotal in shaping our workforce strategy and fostering a positive work environment.

Role Overview:
We are seeking a dynamic and experienced Senior HR Manager to lead our HR Advisory Services team. Reporting to the Deputy Head of HR & OD, you will provide strategic leadership to deliver customer-focused HR services aligning with our organizational objectives and values. You will lead a team responsible for providing expert HR advice, managing employee relations, and driving cultural and organizational change initiatives.

Key Responsibilities:

Provide strategic leadership to the HR Advisory Services team, ensuring high performance and effective operational delivery.
Lead strategic HR projects and initiatives in line with the Council’s Workforce Strategy.
Foster positive employee relations and maintain good working relationships with trade unions.
Translate organizational vision into action, ensuring staff understand their contribution to objectives.
Promote equality and diversity, embedding inclusive practices across policies and activities.
Collaborate with internal and external stakeholders to achieve departmental and Council-wide goals.
Ensure compliance with internal policies, employment legislation, and HR best practices.
Manage HR casework and investigations, providing timely and effective support to managers.
Support wider council financial planning and efficiency programs as appropriate.
Contribute to the overall effectiveness of HR & OD and the Council’s strategic objectives.

Requirements:
Graduate Member of the Chartered Institute of Personnel and Development or equivalent.
Significant experience in generalist HR management within the Public Sector or 'not for profit' sector, including unionized environments.
Demonstrated success in leading professional teams and implementing change management initiatives.
In-depth knowledge of employment legislation, HR best practices, and Public Sector operations.
Excellent communication, coaching, and interpersonal skills.
Commitment to equal opportunities and diversity principles.

Application Process:
To apply for this role, please submit your CV along with a covering letter addressing the essential requirements outlined in the Person Specification. Applications should be sent to Kavinash@ramsyhealthcare.com by 20/05/2024.

Closing Date: 20/05/2024

The Royal Borough of Greenwich is an equal opportunities employer and welcomes applications from all sections of the community.

Join us in shaping the future of our borough and making a positive impact on the lives of our residents!

Proud member of the Disability Confident employer scheme

Reception & Floor Host (Workplace Experience Coordinator)
Monday - Friday, 40 hours per week

£28.5K plus excellent benefits including 25 days holiday plus bank holidays Company incentives & highly recognsied work brand

You will be part of the Front of House team, being the 'go-to' expert on all things Workplace and if you don't know the answer, making sure you're asking the right people the right questions to make sure you do! Our established client is looking for someone with a friendly, energetic, optimistic and open-minded approach to join their ever-growing team and make a difference.

You will play a vital role within the business through generating a sense of community through creating a culture of support, delivering world class services and ensuring a seamless operation. You will also be in charge of creating a comfortable atmosphere and will have the opportunity to work in a productive and excitingly varied role!

Duties and Responsibilities:

* Maintain regular contact and work closely with other departments for a seamless and integrated working experience
* Upkeep accurate service requests, statuses and records
* Ensure that all collaborative spaces and meeting rooms are well kept and to a high standard
* Ensure that inventory is fully stocked and equipment is working
* Carry out regular floor walks
* Offer meeting and event support
* Assist with workplace onboarding
* Ensure colleagues are aware of how to properly maintain the workspace, submit maintenance requests and liaise with appropriate partners accordingly

The Ideal Candidate:

* Excellent communication skills, being able to confidently meet and build rapports with new people
* Carries a warm, welcoming and positive demeanour
* Flexible work approach
* Is able to respond to client, co-worker and/or supervisory inquiries and complaints
* Goes above and beyond to get tasks completed and hit targets
* Works effectively within a team
* Driven to deliver a high level of customer service
* Good problem solving, organisation and planning skills
* Maintains a level head under pressure
* Able to multi-task
* Strong Microsoft Office Suit skills/experience
* Open to embracing new technologies
* Punctual and respectful

If you believe you have the necessary skills and personality then please apply via the link on this page. If you have any specific questions about the role then please contact Richard at the Search London Office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Housing Revenue Support Officer (Hybrid) needed in Worthing, £13.90ph PAYE - Reference: 5248763

• To support the provision of a quality rent administration and information involving the accurate and timely management and processing of direct debits for our housing tenants.
• Administer the Direct Debit process, calculating payments and amending Direct Debits to reflect any rent account changes. Administer the rent refunds process by calculating refund due, sending out the rent refund claim information and processing the refund requests.

This is a full time role on a temporary contract basis

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Advert

2 x 20.25 hours, 39 weeks per year, Permanent

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

The new state of the art primary school in Calderwood, East Calder currently provides non-denominational education for 22 primary classes and a large nursery class. The school is supported by a Head Teacher, Depute Head Teacher and 3 Principal Teachers.

The design of the new state-of-the art school incorporates elements of the award-winning West Calder High School, with innovation and flexibility as core objectives. The two-storey school is contemporary to suit a range of teaching and learning styles. Classrooms do not have doors; glazed screens delineate the main classroom, yet the teaching area expands into the heart space that extends the length of the building. Flexible furniture, double-height glazing, use of colour make this a special, bright and lively space that the pupils and staff can shape to their own needs. This video will give you an idea the design of the building and the learning and teaching possibilities: https://vimeo.com/684310617

As our school roll is growing, we have vacancies for pupil support workers to support with learning and teaching across our school community. The successful candidates will have excellent communication and interpersonal skills to support the development of our new school community. All staff at Calderwood Primary are highly developed at establishing and building relationships with children, families, the staff team and local community. The successful candidates should have experience of additional support needs.

Pupil support workers liaise with teaching staff to utilise the unique and flexible learning environment that Calderwood Primary provides to support with the delivery of innovative, creative, agile learning and teaching approaches, ensuring they meet the needs of all our children. Digital and outdoor opportunities are embedded throughout learning experiences.

The hours are: Monday – Thursday: 8:45am - 3:15pm , Friday: 8:45am-12:00pm. the successful applicants will also take on safe arrivals 8:25-8:45am.

This position requires registration with the SSSC. The successful candidate will have six months from commencement in this post to register with the SSSC. If you are already registered with SSSC you will be required to add West Lothian Council to your account

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.

Proud member of the Disability Confident employer scheme