Total 1,673 Customer Service job vacancies in East Singapore

Experience and Qualifications

Diploma/Degree in IT or related field
Minimum 3 years of working experience as an IT personnel or related industry 
 

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure 
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills
 

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

經驗和資格

IT 或相關領域的文憑/學位
至少 3 年 IT 人員或相關產業的工作經驗

個性和能力/技能

一絲不苟、有條理
能夠同時處理多項任務並且能夠在壓力下工作
具有團隊合作精神，能夠在最少的監督下獨立工作
良好的溝通和人際交往能力

義務和責任

支援和管理網路和應用程序，包括遠端和/或現場解決任何技術問題
評估問題的原因、影響，找出故障並確定可能的解決方案
監控並維護適當的硬體和軟體許可證庫存
支援及管理網點閉路電視、POS 系統、收據印表機、路由器等
定期編寫和準備報告
需要時前往商店尋求支持
為新工作站或商店設定、管理和維護 IT 相關設備
更新並維護 IT 部門的政策和程序
隨時了解最新技術和安全風險
任何其他可能不時指派的 IT 臨時職責

津貼和福利

• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.

The Role


Maintain the cleanliness of kitchen and related areas.
Preparation of produce for mealtime, for example vegetable preparation and making of sandwiches
Ensure correct storage of all dry and perishable produce.
Safely storing cleaning materials
Ensure all cooking utensils and pots are cleaned to the required standards
Carry out any tasks assigned by the Head / Second Chef or Home Manager


Some of our benefits by joining the Care UK family


Alternate weekend and social friendly working hours
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support • Wagestream- access your wages at any time.


New to Catering?

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Assistants and we will give you all that’s needed to have a successful career as a Catering Assistant with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

• Based in Jurong Island
• Perm role; Monday to Friday, 8:30 am to 4:45 pm
• Salary: $5,000 - $6,000 + Transport Allowances $220 + AWS + VB + Flexi Claim Subsidy
• Knowledge in ISO9001:22001
• Minimum 5 years in the quality assurance industry

Responsibility

• Ensure that customer complaints are logged onto SAP correctly on a daily basis, and that the data entered is acurate and according to the defined standards. Seek clarification from the originator as necessary and check that the complaint is correctly assigned to the correct geographical coordinator, reassign as necessary. Maintain links with the other complaints coordinators globally.
• Analyzed and obtained clarification of information provided during the complaint intake process, to provide concise event descriptions and product information based on guidance documents.
• Lead the investigation, completion of 8D report and documentation in SAP. Maintain effective working relationships with all personnel in the company dealing with investigations into customer complaints and all personnel world wide who raise customer complaints.
• Ensure close follow-up on each received complaint. Ensure clear communication to customer on corrective and preventive action is clear without expose company to further liabilities.
• As the work is received, ensure that aged stock/lost business/product recall returns are raised, authorised, and actioned according to the defined procedures. Check discrepancies with those raising the return and refer to sales managers or line manager in cases of conflict.
• Perform statitical trending of complaint and initiate action for delivering improvement. Responsible for complaint dashboard data accuracy and highlight any area of concern that require more indept approach.
• To proactively identify areas for improvement in the complaints and returns process by influencing and/ or engage stakeholders for any changes in the process for business benefits and improving company objectives.
• Assist in batch release and secondary record check for compliance.
• Co-leading and involve in audit (internal, external and customer audit) and maintaining company's management system.
• Organize process related training where needed in the organization.
• To participate in Global DBB and complaint meeting and contribute in business improvement initiative to the team.
• Any other assignment appointed by Quality Manager.

• Minimum 5 years in the quality assurance industry
• Familiarity with ISO9001:22001 Quality Management System
• Availability for night calls from other regions (approximately an hour, twice every quarter). Remote work options available if calls are too late.
• Willing to work at Jurong Island

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

SEN Teaching Assistants Required in St Leonards-On-Sea. Please read on....

Contract: Permanent - Term Time Only
Hours: 30 hours per week (2 to 5 days)
Working Weeks: 39 weeks worked per year, 46.2 weeks paid per year
Salary: Pro-rata starting from £16,379 per annum
Location: St Leonards-on-Sea

About Us:
This Multi Academy Trust is dedicated to fostering an aspirational and supportive environment where both staff and pupils thrive. Comprising three special schools, a large countywide alternative provision, and a vocational free school in East Sussex, they are committed to nurturing success through personalised learning, self-belief, and achievement.

Role Overview:
Located in St Leonards-on-Sea, this Specialist school is seeking dedicated Teaching Assistants to join their secondary and primary departments. They are looking for individuals who are innovative, enthusiastic, and empathetic towards children with Special Educational Needs (SEN).

Responsibilities:

• Collaborate within a tutor team to support pupils in both classroom and outdoor learning environments.
• Implement a tailored curriculum designed for vulnerable and hard-to-reach children.
• Effectively manage pupils in various settings, indoors and outdoors.
• Pursue coaching qualifications and outdoor skills development as part of continuous professional development (CPD).
• Engage in reflective practice to enhance pupil outcomes.

Requirements:

• Excellent communication skills.
• Ability to manage pupils with diverse and complex needs.
• Inspire and motivate pupils to embrace learning.
• Maintain a calm, consistent demeanour with high expectations.
• Adhere to school structures, policies, and procedures consistently.

Working Hours:
Monday to Friday, 08:30/08:45am to 15:00/15:30pm, term time only. Specific working hours to be discussed at interview and agreed upon successful appointment. The role offers a supportive and friendly team environment, with additional benefits including free daily lunch.

Benefits:
The successful candidate will become part of a forward-thinking Trust and school dedicated to improving pupil outcomes. You will join a highly committed and professional staff team, enjoying a supportive working and learning environment where professional development is highly valued. The Multi Academy Trust offers robust professional development opportunities, including induction, Early Career Teacher (ECT), and unqualified teacher programmes.

Specialist Learning Support Assistant Required in an SEN school in East Sussex.

Location: Specialist School near Battle, East Sussex

Salary: Competitive, Based on Experience

Contract Type: Full-time, Contract

About the Role:

Are you dedicated to making a difference in the lives of students with Special Educational Needs and Disabilities (SEND)? We are seeking enthusiastic and committed SEND Learning Support Assistants to join a team in specialist schools located near Battle in East Sussex. As a SEND Learning Support Assistant, you'll be instrumental in providing essential support to students, ensuring they receive the guidance and assistance needed to thrive academically and emotionally.

Key Responsibilities:

• Provide tailored one-on-one and small group support to students with a variety of SEND, including autism, dyslexia, ADHD, and other learning challenges.
• Assist in implementing Individual Education Plans (IEPs) and tailored support strategies for each student, collaborating closely with educators, therapists, and other professionals.
• Cultivate a nurturing and inclusive learning environment by fostering positive relationships with students, nurturing their emotional well-being, confidence, and self-esteem.
• Support students during lessons, facilitating their engagement with the curriculum and helping them overcome any obstacles to learning.
• Provide assistance with personal care and mobility requirements, as necessary.

Requirements:

• Previous experience working with children or young people with SEND is highly preferred.
• Relevant qualifications such as a Level 2 or Level 3 Teaching Assistant certification, or equivalent, would be advantageous.
• Strong communication and interpersonal skills are essential, along with the ability to connect with students, colleagues, and parents/guardians.
• A patient and empathetic approach, coupled with a genuine passion for supporting the learning and growth of students with SEND.
• Flexibility and adaptability are key, as you'll need to effectively respond to the diverse needs of students in a dynamic educational setting.
• Dedication to safeguarding and promoting the welfare of children and young people.

Benefits:

• Competitive salary package, reflective of your experience and qualifications.
• Opportunities for professional development and career advancement within a supportive team environment.
• Access to ongoing training and development initiatives to enhance your skills and expertise.
• Fulfilling work that truly impacts the lives of children and young people with SEND.
• A positive and inclusive work environment where every team member is valued and respected.

If you're passionate about making a meaningful difference in the lives of students with SEND and are seeking a rewarding role in specialist education, we encourage you to apply today and a consultant will get straight back to you.

We are committed to equal opportunities and welcome applications from all qualified candidates. All appointments are subject to satisfactory references and an enhanced DBS check.

Become an Assistant Service Manager with Active Prospects!


Location: Valley Drive, Brighton (service name Valley Drive)
Salary: £28,636.0 (£14.65 per hour)
Service Type: Supported Living, one site of 4 independent flats
Speciality: Learning Disability and Autism (Behaviours of concern, complex care & forensic support)

Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2023 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.

Do you want to be part of a management team that support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for a new Assistant Service Manager for our brilliant new service in Brighton which has been purpose built to support people to leave long- stay hospitals and start to rebuild their new lives in the community.

You will need to have a passion for empowering people to lead an aspiring life, by using positive behaviour support and work within an integrated and multidisciplinary approach to people's wellbeing. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership. The role can be tough, but the rewards outweigh, many of the individuals who have been identified for the new service have been discriminated against, faced trauma, fallen between services, or ended up in hospital placements as community services could not be sourced. This is a real chance to be part of our successful programme of ensuring that everyone with a learning disability or autistic people are supported in their local communities, not in hospital settings.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking.

In return for your dedicated service you can expect a competitive rate of pay, enhanced pay when you have a baby (maternal, paternal or adoption), Employee Assistance Programme with various aspects of free legal support and counselling, support with gaining further qualifications, career progression opportunities, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.



What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:



all offers are subject to satisfactory completion of our pre-employment compliance standards.

Proud member of the Disability Confident employer scheme

Become a Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.08 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? Active Prospects have been awarded with an Outstanding Best Companies rating in 2021 and ranked on the UKs Best Workplaces 2023 by Great places to work UK! Our training has won various awards and we won Trainer of the year in 2022 at the Learning disabilities and Autism awards

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

HMRC Customer Service Advisor - Telephony

Location: East Kilbride, G74 5HA

Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. 

A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.

This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.

An excellent package is offered, including:

• £13.04 per hour pay rate (equivalent to £25,082 FTE salary)
• Start dates available from June - September 2024 upon successful completion of government screening checks
• Assignment length up to March 2025
• Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
• Home-based working with all IT equipment supplied to carry out your role
• Working 37 hours per week, shifts will be Monday to Friday either 8am to 4pm, 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts.
• Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity.

Key Responsibilities:

• Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat.
• Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service.
• You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses.
• You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations.

What are we looking for?

• Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required.
• A can-do attitude and a real passion for supporting people.
• You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages.
• Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC
• Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK.

Training:

• You will receive 2 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you.
• Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks.

For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Description & Requirements

Able to teach Primary or Secondary levels, with a class size of 5 students.

Able to plan individual lesson plans. Friendly and approachable.

Primary - English, Math, Science

Primary - Chinese

Secondary - English

Secondary - E.Math and A.Math

Secondary - Physics/Chemistry

Secondary - Biology

Secondary - Chinese

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE . That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold, Respectful, Authentic, Value Teamwork, Excellent ).
About the Role
We are currently seeking a highly motivated and compassionate Support Worker to join our team. As a Support Worker, you will play a crucial role in enhancing the lives of individuals with disabilities by providing personalised ... Click here to view more detail / apply for Support Worker ? Community Services

Primary Objective:

• To assist Unit Head Treasury Processing Centre to oversee the day-to-day operations in ensuring accuracy and efficiency with the objective of avoiding operational risk and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices
• Promote team work within the team to achieve a common objective

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times
• Manage stakeholders’ expectations by offering the appropriate support and/or solution

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the Unit

Operations

• Assist Unit Head Treasury Processing Center to drive continuous improvement to attain operational efficiency, resource optimization and cost effectiveness;
• Ensure timely and accurate delivery of services.
• Identify operational risks and implement measures in mitigating risks to prevent financial losses to the Bank
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Check accuracy of all accounting batch entries.

Trade Support function

• Validate source document against trades in system.
• Static data set up and maintenance
• Off premise trades monitoring
• Trades amendment / cancellation monitoring
• Handle events along trade life cycle (fixing, option exercise)
• Support new product roll out
• MAS, Risk, Financial, Quality and Control reporting

Confirmation function

• Outgoing confirmation
• Incoming confirmation
• Exception handling of mismatch

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at connie@triton-ai.com

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island