Total 11,417 Manager level Customer Service job vacancies

08th October,
About the facility: This trusted and well-known Aged Care provider in the Northeast region of Melbourne has multiple residential aged care homes situated throughout Australia with support from the National Head Office that focus on delivering high-quality support to all their staff in the 95 bed facility.     About the role: The Facility Manager will need an RN background, have the task of managing the complete operations including supporting staff within the Aged Care Residential home. You will report into the Regional Manager who will help you to maintain high standards to be the leading aged care provider in the region.     Duties:

Demonstrate comprehensive knowledge of the Aged Care sector, improve clinical indicators and business performance targets.
Show an ability to operate independently and professionally with limited supervision.
Understand the financial, quality, risk and compliance of how a residential

... Click here to view more detail / apply for Aged Care Facility Manager

The role
As our new Team Leader Customer Service, you will directly lead our Customer Service Officers to excellence in customer service and how they manage all aspects of claims fulfilment. Responsible for driving excellence in customer centricity, timeliness, professionalism, accuracy and embedding the required standards of service delivery throughout the team.
You will

Leader a team, ensuring our people are engaged, capable, skilled, and able to achieve best practice
Develop resource planning protocols across assessing and customer services
Lead a team to apply agreed service levels consistently and correctly
Manage all customer complaints and code disputes, and develop improvement plans in alignment with Motor Claims Operations business objectives
Establish initiatives that drive a consistent and engaged approach to our key business and service delivery objectives
Provide strong technical capability to support new and existing team members in the full scope
... Click here to view more detail / apply for Team Leader Customer Service

Craving a kind and supportive team?
Want permanent work and higher pay?
Value learning and growth?

CareSouth is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. We warmly welcome any questions regarding the position and ask that the ybe directed to the hiring manager as outlined below. 
About CareSouth
30 years young, CareSouth is growing, offering rewarding permanent opportunities across NSW. We are a community-based organisation with a big heart supporting the safety, development and empowerment of children, young people and families every day.
About the role
Our Intensive Therapeutic Care homes support children and young people who have experienced trauma to thrive.
As a Team Leader, under the guidance of a Manager, youll provide a team of Caseworkers and Support Workers with strong leadership and coordinate the day-to-day

... Click here to view more detail / apply for Team Leader Intensive Therapeutic Care, Batemans Bay

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

For full details of this fantastic opportunity, please see attached job description. We encourage informal visits or discussions, so please do get in touch with us. We look forward to receiving your application.

To view the main responsibility, please see the attached the Job Description and Person Specification.

Deputy Care Home Manager Non Clinical - Required at Greenwood Court Care and Nursing Home in Chelmsford, CM2 7TL , Part of The Country Court Family
Hours: 41.5 Hours per week, working weekends on rota (3 x 11.5 hrs shifts and 1 x 7 hrs supernumerary)
Greenwood Court Care and Nursing Home in Chelmsford is a welcoming and homely environment for those with a variety of needs and consists of 64 bedrooms. The manager & our friendly and compassionate care team are dedicated to our residents, providing personal, dignified care that ensures our home is exactly that – a home
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

An amazing new job opportunity has arisen for a motivated Clinical Services Manager to work in an exceptional mental health service based in the Reading, Berkshire area. You will be working for one of UK's leading health care providers

This mental health service is a 24 hour specialist care and support service for people with severe and enduring mental health needs

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**

As the Clinical Services Manager your key responsibilities include:
• Manage and develop a highly skilled and motivated workforce through recruitment, selection, development and performance management processes
• Ensure the effective and efficient management and control of staffing, budgets, materials and equipment
• Promote an effective working relationship across the multidisciplinary teams
• Contribute to the development of Elysium policies, procedures, processes and initiatives
• Ensure clinical services comply with statutory regulations and current legislation, meet quality standards and deliver against key performance indicators
• Managing the effective implementation of clinical interventions and treatment designed to enhance the operation and quality of clinical services evaluating through clinical governance and audit

The following skills and experience would be preferred and beneficial for the role:
• At least 2 years of managerial experience within a care setting
• To be highly organised and perform well under pressure
• A strong desire for change and innovation
• Strong communication and interpersonal skills
• Able to show a can-do attitude always

The successful Clinical Services Manager will receive an excellent salary of £45,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• The equivalent of 33 days annual leave (Inc. Bank Holidays) – plus your birthday off!
• Subsidised meals and free parking
• Wellbeing support and activities
• Career development and training
• Pension contribution
• Life Assurance
• Enhanced Maternity Package
• Childcare vouchers

Reference ID: 6734
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An excellent new job opportunity has arisen for a committed Registered Manager to manage an exceptional service based in the Dover, Kent area. You will be working for one of UK’s leading health care providers

This is a specialist autism service that provides assessment and a range of high quality, specialist services to people with autism and/or learning disabilities, who may at times present severe behaviours that challenge

**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**

As the Registered Manager your key responsibilities include:
• Dedicated to undertaking the management of supporting people with learning disabilities and other complex needs
• You will effectively lead and inspire your team to provide the highest quality person-centred support and care
• Be responsible for delivering best practice in social care whilst continually developing the service
• Use your skills in an environment where the effective management of people and processes will be critical to the services success

The following skills and experience would be preferred and beneficial for the role:
• Commitment to delivering high quality care
• Previous managerial experience in a similar environment
• Strong working knowledge of regulatory standards
• Fine tuned decision making skills
• Excellent organisational and communication skills
• Flexibility and strong “can do” attitude

The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role for 37.5 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Enhanced disclosure cost coverage
• Comprehensive induction and commitment to ongoing training
• 28 days annual leave including bank holidays
• Online benefits and cash back rewards
• Cycle to work scheme
• Pension options

Reference ID: 5694
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An exciting new job opportunity has arisen for a dedicated Customer Relationship Manager to work in an exceptional nursing home based in the Cheltenham, Gloucestershire area. You will be working for one of UK’s leading health care providers

This nursing home is recognised for providing high-quality personalised care which combines a range of options to support the patient’s needs. The home is designed to provide residential, nursing and dementia care for residents, offering trial stays, short stays, convalescent care, long term care and end of life care for individuals or couples

As the Customer Relationship Manager your key responsibilities include:
• Work closely with the Home Manager to create personalised marketing plans that connect with potential residents and their families and those in social care
• Ultimately, your marketing skills will drive occupancy in our Homes
• Organising and creating external events to preparing and delivering marketing materials and social content, you’ll demonstrate and amplify the benefits of the company so that more people see us as the future home of choice
• Represent our collective pride in the genuine care we deliver

The following skills and experience would be preferred and beneficial for the role:
• B2B and B2C experience will start the process of forging strong relationships with individuals, organisations and social care experts
• In this role you’ll bring all your marketing knowledge and skills to life for a wide-ranging audience
• Current experience in a role such as Sales Consultant, Sales Executive, Sales Account Manager, Dual Site Sales Manager
• Understand the size of the challenge and how careful and precise planning gives more chance of success
• Able to develop strong relationships through data and insight

The successful Customer Relationship Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
• Ongoing and continuous career development and succession planning
• Excellent on-going training from day one and throughout your career
• Salary scales and progression with internal promotions available, we are a large organisation!
• Long service awards
• Recognition programme
• Refer a friend bonus scheme (Up to £1000)
• Excellent apprenticeship scheme
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal
• Pay Captain – this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing
• Employee discount scheme
• Discounted reloadable cards and high street vouchers
• e-vouchers, access instant savings on your mobile device
• Holiday discounts & days out with discounts up to 60%
• Cinema benefits with discounts up to 40%
• Free DBS Check
• Free Blue Light Discount Card
• Free or subsidised meals, depending on location

Reference ID: 6745
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

83% of our staff recommend us as a place to work!
(Data from Let’s Talk Staff Survey, September 2023.)

Role: Male Housing Support Worker
Male applicants only under an exemption from the Equality Act 2010 – Section 9 – Part 1 (A) as a genuine occupational requirement

Project/location: Barrhead Project – East Renfrewshire
Hours: 38h per week
Salary: £24,108 per annum
Contract type: Permanent
Closing date: Friday 22 November 2024
Job ref: REQ00819

Help transform lives like W’s.
Our Barrhead Project is Based in the East Renfrewshire area of Glasgow provides a housing support& care at home service to adults with learning and physical disabilities. The project provides practical day to day support to individuals, helping to promote a positive, active and healthy lifestyle and facilitating community inclusion, above all having fun!
Hi, I’m W and I live in Barrhead. I love my home and the staff team that support me to remain safe and well here.
I enjoy getting out and about in the community, going out Long runs in my car and going for lunch. I have my own car and like to get out and about in it, therefore I would need you to have your own driving licence to support me with this.
I share my home with another Male, and we have lived together for a long time, I really enjoy going to social clubs and to shows & musicals in the local theatres so I’m always busy and doing things.

Are you ready to make a real difference to me and people like me?
What’s in it for You?
When you join our team at The Mungo Foundation, you’ll enjoy numerous benefits, including:
 An £800 Joiner Bonus*, after successful completion of probation
 Access to our benefits scheme - Mungo Money where you can enjoy; Supermarket Discounts, Fuel Savings, Cinema & Restaurant Discounts, Savings on Your Next Family Holiday, Reduced Gym Membership Costs and access to our Cycle to Work Scheme
 Credit Union
 Workplace Pension
 30 days’ annual leave (based on 38 hours per week)
 Refer A Friend Scheme
 Extensive Training and Development opportunities
 Employee Assistance Programme

If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don’t worry we will support you with this.

Working with us means you’re not just starting a job; you’re joining a community of dedicated individuals making a real impact in the lives of the people we support.
If you’re ready for a fulfilling career where you can be a part of W’s incredible journey, apply now. Let’s make a difference together!

To apply please head to our website https://www.themungofoundation.org.uk/join-our-team/working/ where you can apply online.
Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

*terms and conditions apply

Learn More About The Mungo Foundation
Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people’s lives.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Scheme Leader - Rotherham - £11.62 per hour

Typical Shifts are: Monday - Sunday 7am - 2pm, 2pm - 9pm, 9pm - 7am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Scheme Leaders with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Scheme Leader to join us in leading our supported living service's in Rotherham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Scheme Leader with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Scheme Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Scheme Leader having both the right experience and the right values. This is why at this service our Scheme Leader should have previous experience in a similar role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.