Total 2,898 Manager level Quality Assurance / Control job vacancies

Our client, a leading business experiencing significant growth in Australia, specialises in Share Broking, Advisory, and Fintech Investment platforms. We are currently seeking a Sales, Service & Compliance Manager to ensure high standards of sales effectiveness, service quality, and compliance across the organisation.
You will:

Provide in-depth coaching and training for sales and service teams to enhance performance, including live monitoring and real-time feedback.
Review and audit sales processes for compliance with regulations, offering performance feedback.
Manage and implement AFSL compliance requirements, developing policies to meet monitoring and supervision obligations.
Lead compliance reviews, risk assessments, and change management initiatives in response to regulatory changes.
Design and deliver tailored compliance and product training programs to ensure team members are informed and compliant.
Identify performance trends and implement corrective actions to improve service quality and compliance.
Facilitate the transition of new hires from training to operational roles, ensuring smooth onboarding.
Collaborate with internal teams to refine sales scripts, workflows, and training materials for optimal customer interactions.
Organise sales incentive programs to drive peak performance.
Stay updated on products, guidelines, and procedures, ensuring compliance within the contact centre and broader operations.
Liaise with internal and external stakeholders, including regulators, to uphold compliance standards.
Contribute to continuous improvement in training and operational practices for enhanced efficiency.

We are looking for:

Minimum of 5 years' experience in a similar role within a call centre or financial services environment, with a strong focus on sales enablement, training, quality, and compliance.
Tertiary education in Law, Commerce, Finance, Economics, or Business preferred; RG146 accreditation is beneficial.
Proven experience in managing compliance within financial services, with a solid understanding of AFSL Compliance Management for both retail and wholesale clients.
Strong leadership and people management skills with the ability to provide impactful coaching and feedback.
Excellent problem-solving, organisational, and multitasking abilities.
Proficiency in MS Office Suite and experience with quality monitoring data management systems.
Strong verbal and written communication skills, with the ability to engage effectively with various stakeholders.

This is an exciting opportunity to make an impact and work in a fast paced enviroment where you will learn and grow. If you are looking for career growth, this is for you!
Apply today, outlining WHY you meet the above. Want to know more? Call Kate on 0419 755 433.


At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details. Please click here to apply.

About us:
Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification, and international expansion. 
Opteon is at the forefront of digital innovation in the valuation industry investing heavily in management systems to improve efficiency in the valuation process.
About the role:
We currently have a vacancy for a Residential Digital Quality Manager to assist in managing the digital valuation expansion, achieving operational and service excellence aligned to client expectations and company goals for Opteon.
The operational focus will ... Click here to view more detail / apply for Digital Quality Manager

Supply Assurance Manager needed in North London

The rate is £28.00ph PAYE

This is a temporary role

The reference number is: RQ1393530

The successful candidate will undertake day-to-day operational production management and upkeep supply assurance and insight work including financial systems, analytics and supply maintenance work of a more complex nature demonstrating your advanced level skills.

They should have the ability to operate processes and systems with a business partner approach, flagging concerns as necessary.

Activity will include, but is not limited to, commercial analysis and management information, demonstrating high level skills and creativity and imaginative thinking with proper consideration of governance, regulation and law across the breadth of specialist disciplines within the service and supporting the organisational need:

• Audit control lists, reports and actions, updating service management as needed
• Benchmarking and market research, presented and summarised qualitatively
• Business benefit realisation tracking and analysis
• Categorising, prioritising and assessing organisational needs, capabilities and gaps

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Responsibilities and Authorities

• Continuously develop, implement and maintain the Company’s Quality Management System in accordance with the Authority’s standards.
• Manage office and project quality to ensure compliance to codes, standards, regulations, and QMS requirements.
• Coordinate on quality matters with project team, conduct regular inspection to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Implement preventive measure, corrective action, review and comments to ensure that all non-conformance issues are promptly investigated, corrective and preventive action are proposed and implemented.
• Maintain QAQC records and ensure all project documentation are kept in compliance with the QMS
• Prepare and establish the internal and external audit plan and conduct the audit for Singapore. (Including other regions like Malaysia and India)
• Ensure the company’s required authority certification timely renewal.
• Prepare and submit for the authority awards for the completed projects.
• Coordinate and facilitate regular meeting and management review.
• Support company development, update and maintain organizational chart regularly.

Job Specifications

• Diploma in engineering or equivalent.
• Min 5 years of working experience in the construction industry.

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.

As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.

Responsibilities

• Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
• Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
• Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
• Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
• Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.

Major Accountabilities/Tasks:

• Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
• Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
• Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
• Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
• Provide leadership and support to the project team to ensure consistency in approach and standards.
• Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
• Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
• Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
• Perform vendor qualification, including surveys and risk assessments of potential vendors.
• Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
• Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.

Requirements:

• Bachelor's degree in Engineering or equivalent related work experience.
• Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
• Minimum ISO 9001 certification required.
• Proven leadership experience in facilities management or real estate is essential.
• Ability to work collaboratively with cross-functional teams and make informed decisions.
• Excellent communication skills, both written and verbal.
• Strong leadership skills to establish and maintain high standards.

If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!

Please note that only qualified candidates will be contacted for further consideration.

Role Overview

We are on the lookout for a seasoned Senior Tax Compliance Manager to lead our tax operations, providing expert solutions to a portfolio of diverse clients.

This role goes beyond managing day-to-day compliance—it's about building strong client relationships, leading a high-performing team, and driving seamless collaboration with outsourced teams across the region.

Your Key Responsibilities

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Oversee the tax compliance process and adapt to challenges in the process.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Attend to tax queries and dispute resolution with the tax authorities.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Participate in special projects and recruitment efforts as needed, supporting the organisation’s growth and efficiency.

What We’re Looking For

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Knowledge in the software Singtax (Corporate & Personal) preferred
• Demonstrated client management aptitude and leadership potential.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.

If you excel in tackling complex tax challenges and delivering outstanding service, join us to make a lasting impact. Apply now!

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)
Lisa Chi (R24124761)

Job Description:

• Drive PGCS Quality programs and policies compliance across site, by partnership with functional stakeholders.
• Key contributor/promoter to the advancement of Quality function across the sites; creating and driving critical/key business objectives in line with supporting/partnering with Operations, Supply Chain functions etc.
• Lead incident management and resolution and champion customer quality across Singapore. Site lead for Quality and Food safety crisis mgmt.
• Lead the implementation of the Singapore Quality Strategy including communication, project management and roll out activities.
• Lead continuous improvement culture/productivity initiatives to support site BPI process, demonstrating best practices to implement all quality improvements
• Drive, support and champion KPIs, key Quality metrics, etc.
• Act as a business partner to other functions whilst championing Quality, to ensure an extended and consistent quality focus.
• Be a key member of the Site Leadership team and value add in driving functional and site agenda.
• Support and provide strategic guidance around NPIs, validation, Total Quality System, Compliance, Capital investment, etc.
• Partnership with other functions ensuring change control risk assessment and validation in place for Network capacity projects and other key projects and significant changes.
• Financial Management; Budgetary and AOP responsibilities/input.
• Compliance; drive partnership with other functions through the Quality team to achieve key business goals for the control environment. Compliance with all regulations and 3rd party auditing requirements.
• Provide strategic quality leadership to the extended Quality Team
• Organisation design & sustainability of a highly effective team with appropriate succession plan. Encourage, manage & promote people-related activities/processes, partnering with HR
• Develop capability, personal growth and career development for direct reports, support these activities with DRs’ associated teams.
• Play in instrumental role in developing the overall team capability, supporting and aligning with overall plant culture.
• Ensure the smooth transition of new products to the Singapore facilities.
• Manage the complexity of additional materials, packaging and concentrate components from a quality perspective as portfolio expands
• Support and implement PGCSSC global quality initiatives
• Systems improvements (including IT systems) in terms of Processing, GMP, Product Safety, Disposition and Traceability.
• A requirement of the role is that you must adhere to all PepsiCo Health & Safety requirements.

Qualifications :

• Bachelor’s Degree in Science, Food Technology, Chemistry or any other related discipline
• Minimum 7 years of relevant experience as a supervisor in operating Laboratory environment, manufacturing concern/MNC
• Ability to manage senior stakeholders and leadership team members
• Experience in People Management and prior supervisory skill
• Possess knowledge of and experience in GLP, HPLC / GC operation, SAP QM module and LIMS management
• Strong leadership presence, ability to manage and co-ordinate with cross-functional teams on investigation analysis, troubleshooting and issues resolution
• Knowledge of food safety quality standards such as HACCP and FSSC 22000
• Ability to lead change and drive behaviours
• Ability to organize and manage multiple priorities in high-pressure work environment
• Strong collaboration and influencing skills
• Excellent communication and interpersonal skills, both verbal and written with ability to clearly articulate ideas and proposals to all levels of the organization
• Positive and Can-do Attitude
• Willing to stretch and take additional responsibilities when needed
• Lead by example to others

Kindly note that this is a short-term role based in Singapore.

CRF- REF43516R - Group Manager – Transactional Quality – Mumbai

Vertical: - Travel

Role: - Team Manager (overseeing a span of 250+ FTEs)

Shift: - Rotational Shift

Mode of work: - 5 days WFO

Experience range: - 8+ years with Min 5 years into quality management (at a manager level) in airline back office and corporate travel management

 

Key Responsibilities:

• Quality Assurance Management
  • Develop and implement a comprehensive quality assurance program for airline back office and corporate travel management services
  • Establish communicate and monitor quality standards performance metrics and key performance indicators KPIs
  • Conduct regular quality audits and evaluations of processes transactions and customer interactions
• Team Leadership
  • Lead mentor and motivate a team of quality assurance professionals
  • Provide coaching and training to ensure consistent and high quality performance
  • Foster a culture of accountability continuous improvement and teamwork within the quality team
• Continuous Improvement
  • Identify areas of improvement and work with cross functional teams to implement enhancements
  • Proactively address service gaps and implement corrective actions to prevent future issues
  • Stay up to date with industry best practices and emerging trends to enhance our services Quality
• Reporting
  • Create and distribute regular quality reports to management highlighting performance trends areas for improvement and success stories
  • Analyze data to identify root causes of quality issues and recommend solutions
• Client and Stakeholder Communication
  • Collaborate with clients to understand their quality expectations and feedback
  • Act as a liaison between clients and internal teams to address quality concerns and implement improvements
• Compliance and Standards
  • Ensure compliance with industry regulations and quality standards
  • Keep abreast of changes in regulations and standards to maintain compliance

APS 6 - $91,944 - $104,393 per annum plus superannuation
Compliance & Enforcement Division
Adelaide, SA,Brisbane, QLD,Cairns, QLD,Canberra, ACT,Melbourne, VIC,Perth, WA,Sydney, NSW


Undertake assurance activities to ensure regulatory compliance
Provide insights on the effectiveness of regulatory systems
Maintain productive relationships for gathering assurance evidence
Who we are 
In partnership with internal and external stakeholders, Compliance & Enforcement Division monitor and assess risk to enhance compliance through effective regulatory intervention, ranging from education to enforcement which will ultimately safeguard our economy, trade, environment and agriculture.
The Audit and Assurance Group is a branch within the department that manages departmental auditors, competent across commodities, in order to provide high quality regulatory audits to clients. Nationally, this team provides regulatory audits and other assurance activities to manage the compliance of import and export registered establishments, industry Authorised Officers and entities operating
... Click here to view more detail / apply for Assurance Operations Manager

Where you fit in
The Compliance Policy & Controls Manager reports to the Head of Compliance Framework Operations within the Trading & Supply (T&S) Compliance organisation and is responsible for managing the integrated Policy and Controls team.
Whats the role?
The Policy and Controls Manager has responsibility for:

Leading the integrated global Compliance Policy and Controls Program and team.
Leading the design, implementation and ongoing maintenance of an integrated Compliance Policy and Controls Programme to ensure compliance with global regulatory requirements, laws, expectations, compliance risks and business growth across T&S. Having such Programme is a regulator requirement for the regulated entities within T&S. This includes: Ongoing maintenance and review of all T&S Compliance Policies and Controls to ensure regulatory compliance. Design and implement new Compliance Policies and Controls for new regulatory requirements, regulatory changes and compliance risk types. Ensure alignment with other

... Click here to view more detail / apply for Compliance Policy and Controls Manager Finance London Experienced Professionals Compliance Policy and Controls Manager

Why Built?
Proudly Australian and privately owned, Built is the only construction company to offer a total solution across all built-forms, sectors and sizes. And were leading the industry in sustainability and digital construction methods.
Heres what youll find with us:

Work for a reputable industry leader; winner of over 100 awards through Master Builders Association & Property Council of Australia
Widest range of projects across all built-forms, sectors and sizes
Positive culture & highly engaged staff; Consecutive leadership from business owners since inception & extensive tenure from leadership team ( 8 years)
Additional paid leave for every year of service (up to 5 extra days per year)
Extensive Wellbeing programs designed and delivered by our in-house specialists; 8- week energy program, 'Fit 2 Give': e.g. Bridge2Brisbane
Paid volunteering leave to give back and support local communities.

An
... Click here to view more detail / apply for Quality Manager Brisbane

Document Control Team Leader
Weir Minerals Perth or Sydney Hybrid
Application Closing Date: 8th November  
Purpose of Role: The purpose of this role is to manage and organize customer project documents efficiently while ensuring compliance with standards and regulations.
Leading a small team, you will implement and enforce document control policies, maintain version control, and ensure stakeholders have seamless access to accurate information. Additionally, you'll drive continuous improvement of document control processes, enhance technology utilization, and collaborate with other departments to support the organization's documentation needs.
Why choose Weir: Be part of a global organization dedicated to building a better future:  At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting, and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work ... Click here to view more detail / apply for Document Control Team Leader

About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australias largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. 
Our ability to deliver on this Purpose will be dependent on how well we deliver products and services that make the transition to clean energy as simple as possible and above all, by continuing to strengthen the trust our customers have in us.
This is where you come in!
About the Role:
The Manager Group Customer Compliance is a senior retail regulatory specialist who leads the regulatory advisory function for the Customer business unit. The role provides the strategic direction for compliance matters to ensure the best
... Click here to view more detail / apply for Group Customer Compliance Manager

We have an exciting opportunity for a Regulatory Compliance Manager focused on our Virtuals
and Online products. The successful candidate could be based anywhere in the world (with
occasional travel to the UK) as they will join a small, supportive team of compliance professionals
who operate in a distributed, remote environment.
In return for a competitive remuneration package, we are looking for someone who has had at
least 2 years’ experience with a Tier 1, B2B online provider/aggregator and can bring a positive,
can do attitude to a growing business


Responsibilities
Main Responsibilities
• Work with the Compliance and wider legal team to ensure regulatory and technical
compliance is applied across the entire product range at Inspired, with a primary focus on
the interactive and Virtuals product verticals.
• Maintain a current view of regulatory markets, by monitoring proposed and confirmed
changes in regulations.
• Evaluate the impact of regulatory changes on existing and future business activities.
• Communicate with regulators to maintain Inspired’s licences and ensure compliance with
all relevant legal and regulatory standards.
• Work with wider business functions to help define the market requirements as needed in
all jurisdictions.
• Work with commercial teams to assess the viability of new online product innovation and
markets.
• Create working relationships with our B2B and B2C customers to help them achieve
compliant deployment, implementation and consumption of Inspired’s software.
• Involvement in formal regulatory audits and assessments.
• Liaise with regulatory authorities and assist with reporting, consultation responses and
other adhoc requests.


Skills required
Required Skills and Experience
• At least 2 years’ experience in a regulatory compliance role for an online B2B licensee.
• Strong experience of regulated market frameworks in any jurisdiction
• Experience interpreting and defining product scope in regulated markets
• Online product knowledge of casino games including slots.
Beneficial Experience
• Understanding of external testing laboratories certification process for regulated markets.
• Knowledge of European and North America gambling frameworks advantageous.


What we offer you?

25 days of Annual Leave + Bank Holidays
Recognition scheme awarded each quarter and annually
Recommend a Friend Scheme – Put forward a friend to work for us to earn a bonus (Subject to T&C’s)
Birthday Leave (An extra day off for your birthday)
Enhanced Family Friendly Policies
Company pensions above statutory level